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MANAGEMENT
RICHARD L. DAFT
Strategy Formulation and
Implementation
CHAPTER 7
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
3
• Define the components of strategic management and discuss the levels of
strategy.
• Describe the strategic management process and SWOT Analysis.
• Define corporate-level strategies and explain the portfolio and
diversification approaches.
• Describe Porter’s competitive forces and strategies.
• Discuss new trends in strategy, including innovation from within and
partnership strategies.
• Discuss the organizational dimensions used for strategy execution.
Learning Outcomes
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
4
What’s Your Strategy
Strength?
• How do you handle challenges and
issues?
• How did Best Buy overtake Circuit
City as the player to beat in consumer
electronics retailing?
• The strategies managers choose are
important.
• Strategies must be implemented
effectively to work.
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
5
Strategy Basics
• Why has Apple been so successful with
the iPod, iTouch, iPhone?
• Why has McDonald’s healthier menu been
effective?
• Finding ways to respond to competitors,
and cope with change is strategy.
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
6
Thinking Strategically
• The long-term view
• Seeing the big picture
– The organization
– Competition
• Strategy are your competitive actions in
the market
How do
these fit
together?
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
7
What is Strategic
Management?
• Plans and actions that lead to superior
competitive standing
Who are our competitors and what are their
strengths and weaknesses?
Who are our customers?
What products or services should we offer?
What does the future hold for our industry?
How can we change the rules of the game?
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
8
Purpose of Strategy
• Strategy:
– Plan of action
– Resource allocation
– Activities for dealing with the environment
– Achieving competitive advantage
• Strategy should:
– Exploit Core Competence
– Build Synergy
– Deliver Value
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
9
Three Levels of Strategy in
Organizations
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
10
Levels of Strategy
What business are
we in?
How do we
compete?
How do we support
the business-level
strategy?
Corporate-level strategy
Business-level strategy
Functional-level strategy
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
11
Strategy Formulation Versus
Execution
• Strategy Formulation
– Assess environment and internal problems
– Planning
– Decision making
– Establishment of goals
• Strategy Execution
– Directing resources
– Accomplishing results
– Changes in structure
– Use managerial and organizational tools
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
12
The Strategic
Management Process
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
13
TOWS Analysis
• Organizational
strengths, weaknesses
– Reports
– Budgets
– Financial ratios
– Employee Surveys
• External information
about opportunities
and threats
– Customers
– Government reports
– Professional journals
– Bankers
– Consultants
– Association meetings
Assessment of internal and external factors
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
14
Analyzing Organizational
Strengths and Weaknesses
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
15
Formulating Corporate-
Level Strategy
• Portfolio Strategy
– A diverse mix of business units
– Strategic Business Units (SBU) have different
products, mission, markets and competitors
• The BCG Matrix
– Organizes businesses along two dimensions—growth
and market share
• Diversification Strategy
– Movement into new lines of business
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
16
The BCG Matrix
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
17
Formulating Business-Level
Strategy
• Porter’s Five Forces – analyzing a
company’s position in the industry
Potential New Entrants
Bargaining Power of Buyers
Bargaining Power of Suppliers
Threat of Substitute Products
Rivalry Among Competitors
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
18
Porter’s Five Forces
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
19
Porter’s Competitive
Strategies
• Porter suggests that a company can adopt one
of three strategies after analyzing the forces
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
20
New Trends in Strategy
• Mergers and acquisitions
• Enhancing organizational capacity
• Innovation from within
• Strategic partnerships
• Companies are focusing on internal
innovation as well as innovation
through strategic partnerships
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
21
Global Strategy
• Finding strategies in the world marketplace
• Synergy among world operations
• Organizations differ in their global strategies
– Globalization
– Export
– Transnational
– Multidomestic
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
22
Global Corporate Strategies
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
23
Strategy Execution
• How will the strategy be implemented—
put into action?
• The organization must be congruent with
the strategy
• Execution involves several tools:
– Leadership
– Structural Design
– Human Resources
– Information and Control Systems
chapter7
Copyright ©2010 by South-Western, a division of Cengage
Learning. All rights reserved.
24
Tools for Putting Strategy
into Action

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9e daft chapter_7_strategy_formulation_and_implementation

  • 3. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 3 • Define the components of strategic management and discuss the levels of strategy. • Describe the strategic management process and SWOT Analysis. • Define corporate-level strategies and explain the portfolio and diversification approaches. • Describe Porter’s competitive forces and strategies. • Discuss new trends in strategy, including innovation from within and partnership strategies. • Discuss the organizational dimensions used for strategy execution. Learning Outcomes
  • 4. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 4 What’s Your Strategy Strength? • How do you handle challenges and issues? • How did Best Buy overtake Circuit City as the player to beat in consumer electronics retailing? • The strategies managers choose are important. • Strategies must be implemented effectively to work.
  • 5. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 5 Strategy Basics • Why has Apple been so successful with the iPod, iTouch, iPhone? • Why has McDonald’s healthier menu been effective? • Finding ways to respond to competitors, and cope with change is strategy.
  • 6. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 6 Thinking Strategically • The long-term view • Seeing the big picture – The organization – Competition • Strategy are your competitive actions in the market How do these fit together?
  • 7. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 7 What is Strategic Management? • Plans and actions that lead to superior competitive standing Who are our competitors and what are their strengths and weaknesses? Who are our customers? What products or services should we offer? What does the future hold for our industry? How can we change the rules of the game?
  • 8. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 8 Purpose of Strategy • Strategy: – Plan of action – Resource allocation – Activities for dealing with the environment – Achieving competitive advantage • Strategy should: – Exploit Core Competence – Build Synergy – Deliver Value
  • 9. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 9 Three Levels of Strategy in Organizations
  • 10. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 10 Levels of Strategy What business are we in? How do we compete? How do we support the business-level strategy? Corporate-level strategy Business-level strategy Functional-level strategy
  • 11. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 11 Strategy Formulation Versus Execution • Strategy Formulation – Assess environment and internal problems – Planning – Decision making – Establishment of goals • Strategy Execution – Directing resources – Accomplishing results – Changes in structure – Use managerial and organizational tools
  • 12. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 12 The Strategic Management Process
  • 13. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 13 TOWS Analysis • Organizational strengths, weaknesses – Reports – Budgets – Financial ratios – Employee Surveys • External information about opportunities and threats – Customers – Government reports – Professional journals – Bankers – Consultants – Association meetings Assessment of internal and external factors
  • 14. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 14 Analyzing Organizational Strengths and Weaknesses
  • 15. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 15 Formulating Corporate- Level Strategy • Portfolio Strategy – A diverse mix of business units – Strategic Business Units (SBU) have different products, mission, markets and competitors • The BCG Matrix – Organizes businesses along two dimensions—growth and market share • Diversification Strategy – Movement into new lines of business
  • 16. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 16 The BCG Matrix
  • 17. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 17 Formulating Business-Level Strategy • Porter’s Five Forces – analyzing a company’s position in the industry Potential New Entrants Bargaining Power of Buyers Bargaining Power of Suppliers Threat of Substitute Products Rivalry Among Competitors
  • 18. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 18 Porter’s Five Forces
  • 19. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 19 Porter’s Competitive Strategies • Porter suggests that a company can adopt one of three strategies after analyzing the forces
  • 20. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 20 New Trends in Strategy • Mergers and acquisitions • Enhancing organizational capacity • Innovation from within • Strategic partnerships • Companies are focusing on internal innovation as well as innovation through strategic partnerships
  • 21. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 21 Global Strategy • Finding strategies in the world marketplace • Synergy among world operations • Organizations differ in their global strategies – Globalization – Export – Transnational – Multidomestic
  • 22. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 22 Global Corporate Strategies
  • 23. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 23 Strategy Execution • How will the strategy be implemented— put into action? • The organization must be congruent with the strategy • Execution involves several tools: – Leadership – Structural Design – Human Resources – Information and Control Systems
  • 24. chapter7 Copyright ©2010 by South-Western, a division of Cengage Learning. All rights reserved. 24 Tools for Putting Strategy into Action