2. Menu
• Evolution of communication 10
• The WEB 2.0, the MOUTH-TO-EAR
• The revolution «Socialnomics»
• Business and the Web
• Main networks
• Required capital
• Game plan
• Social media live
• The future is now
3. When the rate of change inside an institution
becomes slower than the rate of change outside,
the end is in sight.
-Jack Welch
9. Last week
• ÉMILIE 41. Advertising writer. Sole heir
Industrial
to her dentist father.
• ERIK 43. Swedish, came in 2001 for a
NBC
training course. Agricultural engineer.
Worth: 750 000$
• PHILIPPE 46. Independent TV producer.
Investors
Impassionned by the Web. Owns SME.
370 000$ in RRSP
• SOPHIE. Divorced. Just received 1,2 Montrusco
million in a settlement.
16. WEB 2.0
• Two-way Internet
• With Interactions
• With Propagation
• To Each His Word
• Direct Surveys
• Collective Brain
• Content Enriched by
Visitors
18. Complaint records
Cell
phones
37
500
Cable
32
600
Finance
29
900
New
cars
26
900
Internet
21
500
*Source:
Better
Business
Bureau
If they remain on the inside: their damages are limited
20. Simple but Genious Ideas
• After 5 months,Yahoo Answers: 10 millions
• +25% sales increase
21. 10 demandments
24h/7 days
Earn my trust
Get to Know me
Inspire me
Exceed my
Make it easy
expectations
Put me in charge
Stay with me
Guide me
Reward me
Of the Client
*www.tendemandments.com
22. The Banker TEST
I’m VERY interested
A service offered?
A good product?
Your city?
24. Your image on the WEB!
Control your image and the
message you’re sending!
Your clients are looking you up?
What are they finding?
Is it what you want them to?
Try Google and 123people.com
26. Who owns a WEB site?
• Who ownes a blog?
• A Facebook account?
• A Youtube account?
• A Twitter account?
• A LinkedIn account?
• WHO thinks this nonsense is a waste of time and
money?
28. Be social
Ask Questions
Read News
Listening the needs
A world of contacts
29. Your presence is
required
• Your clients are there
• Your competitors are (or will be) there
• Innovative businessmen are there
• Its’ users have larger incomes$
• Are you a Leader or a Follower?
32. Social Media
1. Wordpress: Manage and broadcast with a blog
2. Facebook: Find your friends
3. Linkedin: The Facebook of the business world
4. Twitter: THE Media, very IN! CONNECTS all the
others... For the SUPER INFLUENCORS!
5. Youtube: Exchange your videos
6. FlickR: Exchange your best pictures
7. Foursquare:Your favorite places (resto, café, gym...)
34. The recipe
• Text and Visual Content
• Pleasant Visual
• Easy to get by
• Referencing (linked)
• WEB 2.0
• Blog
source:Tango.qc.ca
35. The essentials
• Blog : creates a personal shop window
• Twitter: makes you seen (and known) and
sends traffic
• Linked in: network of pros
Complementary...
• SlideShare :Your Powerpoint presentations
• Youtube: Your videos
• Facebook: I have more and more hesitations
37. What distinguishes you...
Is it your resumé?
Your BMW? Or maybe
your Pl.Fin., CMA, LL L.,
CLU, ING, M Fin., PhD,
CGA, MBA, CFA, CA, ...
et cetera?
...What persuades MOST
51. The content: The fuel
• Photo and video amateurs
• Financial news, opinions, products
• Economic situations
• Event witnesses
• Comments (moderated)
INVITE GOOGLE to send you some GUESTS
57. Remain alert...
• ONLY say and show what won’t
make you feel ashamed
• Monologue: OUT!
• ONLY speak business: OUT!
• Be regular
• Beware of Time Bandits!
58. About the ROI?
• Return on invest?
• Have you evaluated your
return on sociability?
• Return on IGNORING?