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AfricaOracle 
Buyer Persona Overview 
January, 2014
Corporate Cathy 
BACKGROUND: 
• Full-time employment as Head of IT in 
corporate world. 
• Educated to degree level. 
• Has 2 children (10 and 7) 
• Married 
DEMOGRAPHICS: 
• Skews Female 
• 40+ 
• HH £100K+ Income 
• Suburban 
• Owns a tablet and a smart phone 
• Home-owner 
IDENTIFIERS: 
• Well organised and good communicator 
• Revels in retail therapy / pampering 
• Member of a fitness / sports / gym club 
• Prefers to have electronic documents on 
tablet and mobile.
Corporate Cathy 
GOALS: 
• Make a name for herself within her 
industry and to have more flexibility 
to afford her a work-life balance. 
• Work-life balance. Would like to give 
back to her community (mentoring or 
monetary) 
CHALLENGES: 
• Balancing working in an environment 
of tight deadlines with family life. 
• Keeping connected with news and 
information about her community 
HOW WE HELP: 
• Providing her with online information 
on Africa. 
• Host events for business executives to 
inspire / mentor the Diaspora youth.
Corporate Cathy 
REAL QUOTES: 
• I am an avid reader of 
magazines and supplements, 
but have a short attention span. 
• Not interested in waffle, ranting 
or politics – you’ll have to edit 
all the contributions. 
COMMON OBJECTIONS: 
• I have a short attention span 
and don’t have time to keep 
abreast with information on 
Africa.” 
• The magazine articles are not 
ordered so I can’t tell what is 
coming next.
Corporate 
Cathy 
MARKETING MESSAGING: 
• How should you describe 
your solution to your 
persona? 
ELEVATOR PITCH: 
• Make describing your 
solution simple and 
consistent across everyone 
in your company.
Corporate 
Dennis 
BACKGROUND: 
• SVP for CMEA 
• Worked in same company for 10 years; 
worked his way up from Analyst 
• Married with 2 children (10 and 8) 
DEMOGRAPHICS: 
• Skews / bias male 
• Age 35+ 
• Dual HH Income: £120,000 
• Suburban 
IDENTIFIERS: 
• Competitive demeanor 
• Probably has an assistant screening calls 
• Prefers to have electronic documents on 
tablet and mobile.
Corporate 
Dennis 
GOALS: 
• Would like to be a Executive VP 
in the bank. 
• Would like to give back to his 
community (mentoring or 
monetary) 
CHALLENGES: 
• Work-life balance 
• Keeping update with information 
and knowledge about his region 
CMEA 
HOW WE HELP: 
• Providing him with online 
information on Africa. 
• Host events for business 
executives on Africa.
Corporate 
Dennis 
REAL QUOTES: 
• Love the idea of a summary of the 
week’s news and events. 
• Will you have a blog LinkedIn or 
Twitter account. I’m on LinkedIn & 
Twitter. 
COMMON OBJECTIONS: 
• I don’t have time to keep abreast with 
information on Africa.” 
• The magazine articles are not ordered 
so I can’t tell what is coming next. 
• I am not looking for current affairs, I 
would like articles on insights. 
• I do not want repetition of the same 
topic from different sources. 
• “Work is so busy at the moment I 
don’t have the time to do any 
networking.”
Corporate 
Dennis 
MARKETING MESSAGING: 
• Africa News magazine – Africa’s 
Next Wave. 
• Business Networking – African 
connections 
ELEVATOR PITCH: 
• We give you an intuitive database 
that integrates with your existing 
software and platforms, and lifetime 
training to help new employees get 
up to speed quickly.
Professional Paula 
BACKGROUND: 
• Full-time employment IT in corporate world. 
• Educated to degree level. 
• No children 
• Single 
DEMOGRAPHICS: 
• Skews Female 
• 22+ 
• HH £40K+ Income 
• Urban 
• Owns a tablet and a smart phone 
• Living in rented accommodation 
IDENTIFIERS: 
• Sociable & outgoing 
• Disposal income & loves shopping / cinema & 
theatre trips 
• Member of a fitness / sports / gym club 
• Prefers to have electronic documents on 
tablet and mobile. 
• Holiday with the girls and family
Professional Paula 
GOALS: 
• Aspires to be a home owner. 
• Work-life balance. Would like to 
spend more time with friends & family 
CHALLENGES: 
• Balancing working in an environment 
of tight deadlines with family life. 
• Keeping connected with news and 
information about her community 
HOW WE HELP: 
• Providing her with online information 
on Africa. 
• Host events for business executives to 
inspire / mentor the Diaspora youth.
Professional Paula 
REAL QUOTES: 
• I am an avid reader of 
magazines and supplements, 
but have a short attention span. 
• Not interested in waffle, ranting 
or politics – you’ll have to edit 
all the contributions. 
COMMON OBJECTIONS: 
• I have a short attention span 
and don’t have time to keep 
abreast with information on 
Africa.” 
• The magazine articles are not 
ordered so I can’t tell what is 
coming next.
Professional Paula 
MARKETING MESSAGING: 
• How should you describe 
your solution to your 
persona? 
ELEVATOR PITCH: 
• Make describing your 
solution simple and 
consistent across everyone 
in your company.
Young Mum Yvonne 
BACKGROUND: 
• Self-employed, Food Industry. 
• Educated to A-level. 
• 1 child 
• Married 
DEMOGRAPHICS: 
• Skews Female 
• 25-35 years 
• HH £35K+ Income 
• Lives: Outer / greater London – South West London, 
Croydon 
• Owns a smart phone 
• Living in rented accommodation 
IDENTIFIERS: 
• Calm, bubbly, friendly 
• Disposal income & loves shopping / cinema & theatre 
trips 
• Member of a fitness / sports / gym club 
• Prefers to have electronic documents on tablet and 
mobile. 
• Holiday with the girls and family
Young Mum Yvonne 
BACKGROUND: 
• Self-employed, Food Industry. 
• Educated to A-level. 
• 1 child 
• Married 
DEMOGRAPHICS: 
• Skews Female 
• 25-35 years 
• HH £35K+ Income 
• Lives: Outer / greater London – South West London, 
Croydon 
• Owns a smart phone 
• Living in rented accommodation 
IDENTIFIERS: 
• Calm, bubbly, friendly 
• Disposal income & loves shopping / cinema & theatre 
trips 
• Member of a fitness / sports / gym club 
• Prefers to have electronic documents on tablet and 
mobile. 
• Holiday with the girls and family
Young Mum Yvonne 
BACKGROUND: 
• Self-employed, Food Industry. 
• Educated to A-level. 
• 1 child 
• Married 
DEMOGRAPHICS: 
• Skews Female 
• 25-35 years 
• HH £35K+ Income 
• Lives: Outer / greater London – South West London, 
Croydon 
• Owns a smart phone 
• Living in rented accommodation 
IDENTIFIERS: 
• Calm, bubbly, friendly 
• Disposal income & loves shopping / cinema & theatre 
trips 
• Member of a fitness / sports / gym club 
• Prefers to have electronic documents on tablet and 
mobile. 
• Holiday with the girls and family
Young Mum Yvonne 
BACKGROUND: 
• Self-employed, Food Industry. 
• Educated to A-level. 
• 1 child 
• Married 
DEMOGRAPHICS: 
• Skews Female 
• 25-35 years 
• HH £35K+ Income 
• Lives: Outer / greater London – South West London, 
Croydon 
• Owns a smart phone 
• Living in rented accommodation 
IDENTIFIERS: 
• Calm, bubbly, friendly 
• Disposal income & loves shopping / cinema & theatre 
trips 
• Member of a fitness / sports / gym club 
• Prefers to have electronic documents on tablet and 
mobile. 
• Holiday with the girls and family
Undergrad Student Sam 
BACKGROUND: 
• Undergraduate student. 
• Recently completed A-levels. 
• Internet is part of life 
• Has a connection with Africa 
DEMOGRAPHICS: 
• Skews Male 
• 17-23 years 
• Lives: Outer / greater London – South West London, 
Croydon 
• Owns a smart phone and a laptop 
• Living in rented accommodation 
IDENTIFIERS: 
• Opinionated, serious about career but fun about life 
• Going to classes mostly face to face and a few online 
• Socialising both in person and online 
• Member of a fitness / sports / gym club 
• Prefers to have electronic documents on tablet and 
mobile. 
• Works during the summer holidays
Undergrad Student Sam 
GOALS: 
• Get a great job after graduation 
• Study effectively using technology 
CHALLENGES: 
• Deciding which companies to 
approach to secure a job after 
graduation. 
• Having the confidence, life skills self-belief 
to promote himself. 
HOW WE HELP: 
• Providing him with online information 
on Africa. 
• Host seminars / workshops for the 
Diaspora youth to provide role models 
and self-development / 
leadership.inspire / mentor the.
Undergrad Student Sam 
REAL QUOTES: 
• I am an avid reader of 
magazines and supplements, 
but have a short attention span. 
• Not interested in waffle, ranting 
or politics – you’ll have to edit 
all the contributions. 
COMMON OBJECTIONS: 
• I have a short attention span 
and don’t have time to keep 
abreast with information on 
Africa.” 
• The magazine articles are not 
ordered so I can’t tell what is 
coming next.
Undergrad Student Sam 
MARKETING MESSAGING: 
• How should you describe 
your solution to your 
persona? 
ELEVATOR PITCH: 
• Make describing your 
solution simple and 
consistent across everyone 
in your company.

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Africa oracle buyer_persona

  • 1. AfricaOracle Buyer Persona Overview January, 2014
  • 2. Corporate Cathy BACKGROUND: • Full-time employment as Head of IT in corporate world. • Educated to degree level. • Has 2 children (10 and 7) • Married DEMOGRAPHICS: • Skews Female • 40+ • HH £100K+ Income • Suburban • Owns a tablet and a smart phone • Home-owner IDENTIFIERS: • Well organised and good communicator • Revels in retail therapy / pampering • Member of a fitness / sports / gym club • Prefers to have electronic documents on tablet and mobile.
  • 3. Corporate Cathy GOALS: • Make a name for herself within her industry and to have more flexibility to afford her a work-life balance. • Work-life balance. Would like to give back to her community (mentoring or monetary) CHALLENGES: • Balancing working in an environment of tight deadlines with family life. • Keeping connected with news and information about her community HOW WE HELP: • Providing her with online information on Africa. • Host events for business executives to inspire / mentor the Diaspora youth.
  • 4. Corporate Cathy REAL QUOTES: • I am an avid reader of magazines and supplements, but have a short attention span. • Not interested in waffle, ranting or politics – you’ll have to edit all the contributions. COMMON OBJECTIONS: • I have a short attention span and don’t have time to keep abreast with information on Africa.” • The magazine articles are not ordered so I can’t tell what is coming next.
  • 5. Corporate Cathy MARKETING MESSAGING: • How should you describe your solution to your persona? ELEVATOR PITCH: • Make describing your solution simple and consistent across everyone in your company.
  • 6. Corporate Dennis BACKGROUND: • SVP for CMEA • Worked in same company for 10 years; worked his way up from Analyst • Married with 2 children (10 and 8) DEMOGRAPHICS: • Skews / bias male • Age 35+ • Dual HH Income: £120,000 • Suburban IDENTIFIERS: • Competitive demeanor • Probably has an assistant screening calls • Prefers to have electronic documents on tablet and mobile.
  • 7. Corporate Dennis GOALS: • Would like to be a Executive VP in the bank. • Would like to give back to his community (mentoring or monetary) CHALLENGES: • Work-life balance • Keeping update with information and knowledge about his region CMEA HOW WE HELP: • Providing him with online information on Africa. • Host events for business executives on Africa.
  • 8. Corporate Dennis REAL QUOTES: • Love the idea of a summary of the week’s news and events. • Will you have a blog LinkedIn or Twitter account. I’m on LinkedIn & Twitter. COMMON OBJECTIONS: • I don’t have time to keep abreast with information on Africa.” • The magazine articles are not ordered so I can’t tell what is coming next. • I am not looking for current affairs, I would like articles on insights. • I do not want repetition of the same topic from different sources. • “Work is so busy at the moment I don’t have the time to do any networking.”
  • 9. Corporate Dennis MARKETING MESSAGING: • Africa News magazine – Africa’s Next Wave. • Business Networking – African connections ELEVATOR PITCH: • We give you an intuitive database that integrates with your existing software and platforms, and lifetime training to help new employees get up to speed quickly.
  • 10. Professional Paula BACKGROUND: • Full-time employment IT in corporate world. • Educated to degree level. • No children • Single DEMOGRAPHICS: • Skews Female • 22+ • HH £40K+ Income • Urban • Owns a tablet and a smart phone • Living in rented accommodation IDENTIFIERS: • Sociable & outgoing • Disposal income & loves shopping / cinema & theatre trips • Member of a fitness / sports / gym club • Prefers to have electronic documents on tablet and mobile. • Holiday with the girls and family
  • 11. Professional Paula GOALS: • Aspires to be a home owner. • Work-life balance. Would like to spend more time with friends & family CHALLENGES: • Balancing working in an environment of tight deadlines with family life. • Keeping connected with news and information about her community HOW WE HELP: • Providing her with online information on Africa. • Host events for business executives to inspire / mentor the Diaspora youth.
  • 12. Professional Paula REAL QUOTES: • I am an avid reader of magazines and supplements, but have a short attention span. • Not interested in waffle, ranting or politics – you’ll have to edit all the contributions. COMMON OBJECTIONS: • I have a short attention span and don’t have time to keep abreast with information on Africa.” • The magazine articles are not ordered so I can’t tell what is coming next.
  • 13. Professional Paula MARKETING MESSAGING: • How should you describe your solution to your persona? ELEVATOR PITCH: • Make describing your solution simple and consistent across everyone in your company.
  • 14. Young Mum Yvonne BACKGROUND: • Self-employed, Food Industry. • Educated to A-level. • 1 child • Married DEMOGRAPHICS: • Skews Female • 25-35 years • HH £35K+ Income • Lives: Outer / greater London – South West London, Croydon • Owns a smart phone • Living in rented accommodation IDENTIFIERS: • Calm, bubbly, friendly • Disposal income & loves shopping / cinema & theatre trips • Member of a fitness / sports / gym club • Prefers to have electronic documents on tablet and mobile. • Holiday with the girls and family
  • 15. Young Mum Yvonne BACKGROUND: • Self-employed, Food Industry. • Educated to A-level. • 1 child • Married DEMOGRAPHICS: • Skews Female • 25-35 years • HH £35K+ Income • Lives: Outer / greater London – South West London, Croydon • Owns a smart phone • Living in rented accommodation IDENTIFIERS: • Calm, bubbly, friendly • Disposal income & loves shopping / cinema & theatre trips • Member of a fitness / sports / gym club • Prefers to have electronic documents on tablet and mobile. • Holiday with the girls and family
  • 16. Young Mum Yvonne BACKGROUND: • Self-employed, Food Industry. • Educated to A-level. • 1 child • Married DEMOGRAPHICS: • Skews Female • 25-35 years • HH £35K+ Income • Lives: Outer / greater London – South West London, Croydon • Owns a smart phone • Living in rented accommodation IDENTIFIERS: • Calm, bubbly, friendly • Disposal income & loves shopping / cinema & theatre trips • Member of a fitness / sports / gym club • Prefers to have electronic documents on tablet and mobile. • Holiday with the girls and family
  • 17. Young Mum Yvonne BACKGROUND: • Self-employed, Food Industry. • Educated to A-level. • 1 child • Married DEMOGRAPHICS: • Skews Female • 25-35 years • HH £35K+ Income • Lives: Outer / greater London – South West London, Croydon • Owns a smart phone • Living in rented accommodation IDENTIFIERS: • Calm, bubbly, friendly • Disposal income & loves shopping / cinema & theatre trips • Member of a fitness / sports / gym club • Prefers to have electronic documents on tablet and mobile. • Holiday with the girls and family
  • 18. Undergrad Student Sam BACKGROUND: • Undergraduate student. • Recently completed A-levels. • Internet is part of life • Has a connection with Africa DEMOGRAPHICS: • Skews Male • 17-23 years • Lives: Outer / greater London – South West London, Croydon • Owns a smart phone and a laptop • Living in rented accommodation IDENTIFIERS: • Opinionated, serious about career but fun about life • Going to classes mostly face to face and a few online • Socialising both in person and online • Member of a fitness / sports / gym club • Prefers to have electronic documents on tablet and mobile. • Works during the summer holidays
  • 19. Undergrad Student Sam GOALS: • Get a great job after graduation • Study effectively using technology CHALLENGES: • Deciding which companies to approach to secure a job after graduation. • Having the confidence, life skills self-belief to promote himself. HOW WE HELP: • Providing him with online information on Africa. • Host seminars / workshops for the Diaspora youth to provide role models and self-development / leadership.inspire / mentor the.
  • 20. Undergrad Student Sam REAL QUOTES: • I am an avid reader of magazines and supplements, but have a short attention span. • Not interested in waffle, ranting or politics – you’ll have to edit all the contributions. COMMON OBJECTIONS: • I have a short attention span and don’t have time to keep abreast with information on Africa.” • The magazine articles are not ordered so I can’t tell what is coming next.
  • 21. Undergrad Student Sam MARKETING MESSAGING: • How should you describe your solution to your persona? ELEVATOR PITCH: • Make describing your solution simple and consistent across everyone in your company.

Editor's Notes

  1. Solution to quotes: write a blog about my summary of the week’s events and use twitter and FB to post relevant news info. Solution to objections: Separate current affairs from insights and fewer articles on the same topic (i.e. a couple will do)