Essential skills for excellent international business communication
1. essential skills for
excellent International
business communication
Practising
Business
Situations
Management
Communication
Skills Training
2. Investment in languages,
a safe bet
Effec%ve
communica%on
helps
pave
the
way
to
interna%onal
success.
Language
proficiency
greatly
enhances
the
image
you
project
of
your
company.
Foreign
language
training
is
a
recognized
value,
which
helps
to
mo%vate
par%cipants
and
increases
their
employability.
Training
produces
a
very
high
return
on
investment
and
helps
to
increase
produc%vity.
It
can
also
be
subsidised
imatge
3. Our mission
Our
mission
is
not
to
teach
languages
but
to
help
you
manage
your
business
interna4onally.
4. Who we are
• Focused on helping our clients. We aim to achieve the
highest level of assurance and confidence in foreign
language communication.
• Focused on efficient and productive solutions. Career
management is fully linked to the world of management
and consulting, and therefore efficiency is key in our
organization
• Focused on offering high quality service We offer
project management and training programs, and also
business management and training expertise.
• Focused on excellence in training. The profile of our
trainers is one of our main differences. Their background
includes experience in business and a solid knowledge
of language training, qualities that provide a global
perspective to the learning process.
• Focused on profitability. We offer a professional and
very high quality service at competitive prices.
• Focused on facilitation and support. We aim to assist our
clients in their process of internationalization.
5. Business-oriented
I need someone who
will listen to and
correct my speech.
My low command of
English spoils a
presentation that I’ve
prepared very well
The negotiations
will be in English
I’d like to feel more
comfortable and
confident when
writing mails.
I have to take my
American clients to
dinner and I’d like to be
able to talk to them
easily.
I lack vocabulary to
express myself with
absolute confidence
and assurance.
Useful and Effective
It would be helpful to prepare
and make this journey with
someone who can assist me in
everything related to
communication in English, and
who understands business terms.
I need more
fluency when I
speak by phone
I’d like to
understand the
user’s guide of the
new machine.
I hope that an
ignorance of cross-
cultural issues does not
reduce our opportunities
6. efb Method
Essential for Business provides quality communication
solutions to companies seeking to effectively handle their
business operations internationally.
Our unique approach allows businesses and individuals to
spend less time and resources in achieving their goals than
conventional methods.
The efb Method has been created to enable professionals
and executives to communicate and do their job properly in
an international arena.
Simulation, training and repetition of specific
business situations.
To learn phrases, not individual words.
Foster oral fluency, through quick question-and-
answer exchanges. Speak without thinking.
Team of native trainers, with not only a large
experience in language training but also with a solid
business background.
4 keys of our methodology (efb Method ™):
7. the six efb areas of
competence
Presentations
Meetings
Socializing
Negotiations
Telephoning
Essential for Business has developed its own efb
business topics materials around 6 big modules or
areas of competence.
8. Services
Business Communication Solutions
B
e
efb Calls
Skills
Seminars
T
e
On-the-
job
Trainer
efb
Team
Meeting
efb
Essential
to
Global
efb Club
R
Business
Communication
Solutions
Translation
&
Interpreting
efb
Language
Coach
(1-2-1) /
Group)
Residential
Intensives
efb
Help Desk
10. how our clients rate our
service
ü 4.7 / 5 outcome of the satisfaction questionnaires
fulffilled by the participants of our programs.
ü 4.6 / 5 global assessment of the linkage between
the contents and approach of our programs and
the specific needs of our trainees for their
professional development.
ü 4.7 / 5 global assessment of our team of trainers.
ü 4.8/ 5 outcome of the satisfaction questionnaires
of our clients’ training managers, attending to their
perception of our level of service related to the
control and monitoring of our programs.
11. credentials
• Damm
• The Eat Out Group
• Constructura Lluís Casas S.A.
• Gaes
• KLB Group
• Tous
• Lutron
• Sanjo
• Levi’s
• Pepe Jeans
• Axxon
• Fundació Príncep de Girona
• Robertet
• Laboratorios Ordesa
• Simon
• Vodafone
• Català RRHH
• Banc Sabadell
• Foster Wheeler
• EMS - Sistemas
• Cofidis
• Clínica Eugin
• Brita
• Pepsico
• Shopping Basket
• Cia. General Carnia
