2. More than English…
Business Learning Solutions is a unique
combination of management
development and language training.
Many people simply do not need more
English classes as they already have a
competent level of English. However, they need
more in-depth skills training than is traditionally
offered by language schools. That is where
Business Language Solutions is different; we are
skills based, language school training is linguistic
based.
3. Three Training Skills Areas
1. Management Skills
2. Interpersonal Skills
3. Personal Skills
4. Only Benefits for your Company
Your company saves money;
you can combine the budgets
for English classes with skills
training
Your people enjoy a double
benefit; they learn a skill and
they learn English
Your employees maintain
and improve their English
in subject areas which help
them do their job better
Your people will enjoy
themselves learning; our
courses are very practical and
interactive
You have a large variety of
courses to choose from; the
selection of skills courses from
language schools is very limited
The courses are very flexible;
we can adapt the content and
language to the level of English
of the participants
5. Types of Training
We take you and your company much further than you
could ever go with conventional language training by
offering you a wide portfolio of training and coaching
solutions:
How do we do that?
1. Menu based training offers economically priced pre-designed
courses to give an immediate boost to delegates’ skills.
2. Solution based training is a tailored training intervention to
solve specific issues the company has identified
3. Option of follow up coaching sessions in both types of
training to ensure that new behaviours are adopted in the work place
6. Management Skills Courses
Presenting with mpact
How to Become an Effective
Leader
Coaching Skills for
Managers
Team Building
Negotiating for Win-Win
Solutions
Managing a Diverse
Workforce
Conducting Recruitment
Interviews
Performance Management
Essentials
Cross Cultural Differences
Essential Change
Management Principles
7. Interpersonal Skills Courses
Listening Skills
Questioning Skills
Conflict Management
How to Influence People
Leading & Participating in Meetings
Managing Difficult Behaviours
How to Communicate Difficult Messages
Customer Service on the Telephone
Body Language – make it work for you!
8. Personal Skills Courses
Essential Time Management
Skills
How to Prioritize your Tasks &
Plan your Day
Emotional Intelligence & its
Application in the Work Place
How to Write an Effective Report
Managing Email Inbox & Writing
Effective Emails
How to Become More
Assertive
An Introduction to NLP
Personal Impact & Branding
Stress Management
Using Positive Thinking
Techniques to Improve your
Life!
9. Solution Based Training
This type of training begins with the
question: “What is the issue you
are trying to solve?”
Solution based training is about
identifying a problem, analyzing what
type of intervention is required to solve
it (this could be training,
coaching or mentoring), designing the
intervention and then measuring the
results afterwards to determine the
return on investment.
10. Methodology: Solution Based Training
Problem Definition
Understand the issue to be addressed
Determine the overall objectives
Create evaluation criteria
Pre-work
Face to face or telephone interviews with delegates
Questionnaires
Learning
Intervention
Training courses: 1, 2 or 3 days, flexible blocks of hours
Coaching or training
Follow up
Short meeting with delegates to follow up on action points
Individual telephone interviews
Evaluation
Review meeting with client
Review of evaluation criteria
11. Performance Coaching in English
The ideal solution for those
employees who have a high level
of English is Coaching in
English.
They develop important personal
& professional skills whilst
practising their English at the
same time
Coaching i
12. Coaching Programme Options
Option 1
Programme of 4-8 weekly or fortnightly sessions of approximately
one hour’s duration. The first session is used to identify the area to work
on.
Option 2
Programme of 4-8 weekly or fortnightly sessions of approximately
1.25 hours which include 15 minutes working on grammatical errors in
the language and new vocabulary. English classes of one hour will also
be scheduled once/month to teach language based on previous error
tracking.
13. Coaching Methodology: GROW
GOAL We set SMART goals as the basis for the objectives we wish
to reach
REALITY
We look at the gap between where we are now compared to
where we want to be
OPTIONS
We brainstorm and analyse the options available to us to
reach our goal, taking into account real and imagined
barriers that might prevent us from moving forward
WILL
We commit to the actions that we decide and believe will
lead us to the completion of our goal
14. What our clients say about us
“Attending the Time Management course
proved to be a stimulating and enjoyable day.
Quality training!” Neil Clarke, Kensington
School
“The Presentations Skills course
contained innovative theoretical content and
many practical activities. It has substantially
improved my way of doing presentations.”
Mariano de Abajo Bedmar, Project Manager,
Altran“How to Become an Effective
Leader was an excellent course; it
really makes you think about core
leadership perspectives & having a
vision for a better future.”
George Papaspanos, Altran
“The Positive Thinking course
is special but the thing is you
would never know it until you do
it!” Juan José Ordás Fernández,
TRS Staffing
”I recommend Janice as an excellent business
coach. She employs an amazing methodology
which has allowed me to get really clear on my
goals and discover the best way to achieve them.”
Pilar Garcia del Olmo, Deputy General Manager,
Julià Miami
“The Recruitment Interviewing course has
been extremely useful! Now I feel more
confident & prepared for English interviewing.”
Nuria Morella, HR, Altran
