Briefing for military members attached to NTOG and their families.

1. Naval Tactical Operations Group
(NTOG)
Family Information Brief
LCdr Wil Lund
Commanding Officer
NTOG
25 Nov 19

2. Culture of Family
• Know and trust your “family members”…. all of us
• Welcome new members, maintain contact
• “Speak truth to power” … ask ‘Why?”
How do we get there?
• Inform (vertically and laterally)
• Gather socially
• Come visit!
NTOG as a Family

3. Security

4. Questions?

5. Sandra Pinard
Deployment Coordinator

6. Your Community,
Your Resource Centre
“offering programs and services unique to the
military lifestyle. ”

7. We support those who are
important to you
The MFRC proudly honours
the diversity of “families”

8. “Use” YOUR MFRC

9. • Access Base Gym
• Receive Military
Discounts from
Businesses
• Both the member
and the recipient
must be present
• Takes 15 minutes
Military Family ID Card

10. Key to Successful Deployments
Research shows that families that are well
prepared, know where to turn in case of
emergencies and have strong support systems
deal most successfully with deployments.

11. A few tips from our families:
• Put contact and emergency information on your
fridge
• Include the MFRC number (fridge magnet)
• For the partner at home, consider unlocking the
cell phone and putting emergency contact
information on the phone
• If you live alone leave your key with someone you
trust, give your landlord the MFRC number…we will
find you!
• Update Emergency Contacts with schools
• What about your pets?

12. • Receive tips to guide you
through all stages of
deployment
• Use checklists to keep track
of to-do’s
• Customizable countdown
clock
NOTE:
• Anonymous
• Can access without wi-fi
Deployment App

13. The MFRC’s Top 3 Tips
1. Plan well - Ensure your family knows how to
contact us
2. Learn about the available resources
3. Get connected

14. Plan and Prepare
• General checklists as well as
specific ones for Single
Members and Parents of
Military Members
• Pick up a MFRC Magnet
• Download the “Everything
Binder”
• Make sure eligible family
members have their MFID
• Fill out your Family information
form

15. Know what resources are available
• TERRA FIRMA DEPLOYED
Family Network
• MFRC Sea Deployment
Handbook
• MFRC Resource and
Information tables
• MFRC website:
www.esquimaltmfrc.com

16. Prepare your Family Care Plan

17. Get Connected
• Join the TERRA FIRMA DEPLOYED Family
Network
– Network volunteer: Joy
terrafirma.deployed.family@shaw.ca
• Join the TERRA FIRMA DEPLOYED Facebook
Page
• Monthly Social Opportunities
Join the TERRA FIRMA DEPLOYED Family Network to receive emails and
updates on activities and information from the ship.

18. Types of Workshop offered
• Preparing for Deployment Workshops :
– R2MR Part 1 (all adults)
– R2MR Part 2 (those with children)
– Children’s Deployment Workbook Session
– Build your own Binder
“Helping another is always the best way to help yourself”

19. Types of Events
• Twice monthly Craft Café (day and evening)
• Monthly Deployment Bingo
• Monthly Wellness Wednesday
• Twice monthly Paint Night (CPAC & C&POs)
• Special events
“Helping another is always the best way to help yourself”

20. Children’s Workbooks / Workshops
Complete the “Pre-Deployment activities with
your children.
Two options for offering your child support
throughout the Deployment
- Onsite Children’s Workshops
- At Home Children’s Workbooks with virtual
support for the “at home” parent via the web.

21. Parenting From Afar
Pick up a copy or
download the PDF
Go to our website and
check out the E-tool
Raising your Military Child

22. • Help you get an
emergency plan in place
• Help assist in finding
Emergency Child Care
Emergencies

23. What do you think is the
top service request of
loved ones of deployed
members ?

24. Top Four Service requests by loved ones of
Deployed Members
1. Free Mail drop off
2. Staying in Touch Service
3. Networking Opportunities
4. Respite Childcare (including Saturday
mornings
Don’t forget to get your
Military Family ID Card
before your member
deploys

25. Single Members
You are part of a family too!
Services Provided
• SIT service for loved ones – wherever they may be
• Postal services and VTCs
• Information services such as; pet care, car storage,
etc.
• Virtual updates for those that live out of area.
• Family lives out of town? Fill out an envelope with
your loved ones address and we will send them a
deployment package.
Be sure to give our contact information to your loved ones.

26. We respect your
Privacy
&
Confidentiality

27. Location 1: CPAC
Colwood Pacific Activity Centre
2610 Rosebank Road
Close to Belmont Park,
West Shore Rec Centre

28. Location 2: Signal Hill
1505 Esquimalt Road, Esquimalt
Close to Dockyard Gate

29. Halifax MFRC Locations
Halifax Location:
WP106. Windsor Park
6393 Homefire Cres. Halifax, NS
Shearwater Location:
Building 14. Shearwater
30 Provider Road Shearwater, NS. B0J 3A0
Sydney Location:
Victoria Park
1 Des Barres Street Sydney, NS. B1P 6Z2

30. West Coast
Contacting a Deployed Member
Esquimalt MFRC
(250) 363-2640
Or toll-free anywhere in Canada
1-800-353-3329
After hours Duty Padre Line –
call the MFRC and Press “2”
The Esquimalt MFRC is on Facebook and Twitter!!

31. East Coast
Contacting a Deployed Member
Halifax MFRC
902-427-7788
Or toll-free anywhere in Canada
1-888-753-8827
General Enquiries: Monday – Friday: 6am - 6pm
After hours URGENT calls only: Monday - Friday:
6pm - 6am, weekends and holidays

32. Contact
Esquimalt MFRC
(250) 363-2640
Or toll-free anywhere in Canada
1-800-353-3329
emfrc@shaw.ca
www.esquimaltmfrc.com
After hours Family information
Line : 1-800-866-4546
The Esquimalt MFRC is on Facebook and Twitter!!

33. Contact
Halifax MFRC
(902) 427-7788
Or toll-free anywhere in Canada
1-888-753-8827
deployment@halifaxmfrc.ca
www.halifaxmfrc.ca
After hours Family information
Line : 1-800-866-4546
http://www.halifaxmfrc.ca

34. Questions?
Be sure to fill out your Family Network Registration Form!!

35. 35
DEPLOYMENT
POSTAL BRIEFING
MCpl Whalen

36. 36
TWO WAYS TO SEND YOUR MAIL:
Canadian Forces (CF) morale mail service
Canada Post

37. 37
CF MORALE MAIL SERVICE
Free Service
Drop off at the local MFRC or Fleet / Naden
Mail Offices
No special services available with
CF Morale Mail (i.e. parcel tracking or
express post)

38. 38
WEIGHT AND SIZE FOR PARCELS
The maximum weight for parcels is 20kgs
Oversize and overweight parcels will not
be accepted.

39. 39
Example
40 CM
40 CM
100 CM
MAXIMUM SIZE FOR MORALE MAIL
PARCEL
Max Weight
20 kgs

40. 40
Aye Missew
123 My St
Victoria BC V9A 7N2
Tel-765-4567
Smith A.Pte 123 (Mess #)
HMCS
PO BOX 99000 STN FORCES
Halifax NS B3K 5X5
CORRECT MAILING ADDRESS
FOR EAST COAST SHIPS
Contents:
Chips
Newspapers
Books
Sender’s address
AddresseeDescription of contents

41. 41
MAIL SENT VIA CANADA POST
Process at any Canada Post outlet
Postage is required on all parcels
Special services including insurance, Registered Mail,
Xpresspost, Priority, etc are only in effect until it
reaches FMO
Proof of delivery to a Military Post Office
Currently free letter mail

42. 42
John Doe
123 My St
Victoria BC V9A 7N2
Bloggins B.PO1 123 (Mess #)
HMCS
PO BOX 99000 STN FORCES
Halifax NS B3K 5X5
MAIL GOING THROUGH CANADA POST
Return address
Addressee
Canada Post Custom Declaration is MANDATORY!

43. 43
CANADA POST CUSTOMS DECLARATION
Sender:
Same as
on parcel
Destination:
Same as
on parcel
Description of contents
$20.00
*NCV
Sign here
x
*NCV = No Commercial Value

44. 44
IMPORTANT IMPORTANT IMPORTANT IMPORTANT
ON THE CUSTOMS FORM
REMEMBER TO FILL
OUT THE LIST OF
CONTENTS AND DO NOT
FORGET TO SIGN AT
THE BOTTOM

45.  Alcoholic beverages and tobacco
products
 Corrosive liquids/solids, flammable
liquids/solids
 Pornographic material
 Knives
 Drugs and narcotics (including
prescription drugs)
 Compressed Gases (aerosols)
 Perishable items
45

46. Supplementary
restrictions according to
host country
46
PLEASE NOTE:
Note: Batteries are
permitted only if they
are in their original
sealed package

47. 47
ALL PARCELS WILL BE
SCREENED

48. 48
CF MAIL ROUTINGS
Mail will be sent via CMTT
Timings are unpredictable

49. 49
CF MORALE MAIL DROP OFF POINTS
Signal Hill MFRC
CPAC MFRC
Fleet Mail Office
Naden Mail Room
A list of out of area locations is available at all drop off locations
Note: Wrapping paper and tape are available at all
drop off locations.

50. 50
CONTACT INFORMATION:
FMO (250) 363-2176
MFRC (250)363-2640

51. 51
QUESTIONS?

52. Final Thoughts, Questions, Concerns
LCdr Wil Lund
Commanding Officer
NTOG