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EFFECTIVE GROUP WORK
International training of trainers , First
module, Semarang, Indonesia, October 1-
11, 2015
Erasmus +
STEPS4LIFE PROJECT
Essentials of Group work
Main source of motivation and energy
for learning in the group are the occurring problems
as well as the intensive experience among the
participants in the group and the intensive relations
between them and the leader or other educational
and public actors.
Group work creates conditions for:
• involvement of the participants during
the whole period of education ;
• mastering the mechanisms of cooperation,
getting used to the normal for society division of labour;
• developing high level of communication
skills in the participants;
• stressing on cooperation and not on the
competitive character of human relations;
Group work creats conditions for:
• mutual assistance and also mutual stimulation
for creating a much bigger number of possibilities
for learning and education ;
• teaching the participants to express and stand
for their rights, and also to share responsibilities in a group;
• much more effective and well-timed feedback
for more natural exploration of the effectiveness
of used methods of education ;
Group work creates conditions for:
• Helping participants together to look
for roads to the opening world,
towards civic society, economics, local society;
• Building a model of social awareness
and involvement;
Group work
Group work is unity of content,
relations or ways
of performing these relations and a process.
Content
Process Relations
• Norms enables a group to accomplish its
goals.
• Norms help the group to control and regulate
the behavior of its members without external
influence.
• Norms enable a group to survive in the face
of threat and competition from other groups.
They protect the group and its members from
outside pressure and interference.
GROUP NORMS
GROUP NORMS
• Norms help the group and its member to
express group’s value and give the group a
unique identity of its own.
• Norms of the group enhance the predictability
of group members in terms of performance,
appearance etc.
Group Relationships – Basic Principles
Sincerity
Creation of conditions for free expression
of feelings and problems concerning the participant
as well as facing the feelings, and problems
of the other participants and people close to them;
Group Relationships – Basic Principles
Non-assessing atmosphere
in regard to the interaction in the group,
based on expressing feelings and not
on giving marks and attaching labels.
Concreteness and Genuineness
The group works on concrete problems,
people give specific feedback and share
concrete experiences
Group Relationships –Basic Principles
Engagement and Initiative
In order to receive information about how he/she
is accepted and seen by the others,
a participant should do the most natural
– participate in team work, be active, share
experience, look for explanations for events,
be part of a dialogue.
Group Relationships –Basic Principles
Emphasising the participant’s strengths,
which creates an atmosphere of friendliness
and confidence really important for the participants’
performance and forming of an adequate self-esteem.
Group Norms and Personal Responsibility
Participants become more responsible for their actions
by interacting, perceiving others, looking for and receiving
information for themselves.
Group Relationships – Basic Principles
Respect for the Participant’s Privacy
Nothing in the group happens at the expense
of a participant’s feelings or experience.
This way the necessary atmosphere of safety
is provided and participants
can look for self-expression and recognition.
Group Relationships –Basic Principles
Freedom of Expression
While working, the group participants constantly
look for a balance between freedom of expression
and respect for the privacy of the participant,
Support
In the group participants need and receive support:
MAIN MOTIVATIONAL ORIENTATIONS
The main motivating orientations or ways for
achieving the aim or ways of feeling important
within the group are four: altruistic-nurturing;
assertive - directive; analytical -
autonomizing; flexible-uniting (a harbor)
Altruistic-Nurturing Style
Participants using this style cherish values like openness
and responsibility for the needs of others.
They look for helping them and making their lives easier.
Such participants receive in return an atmosphere characterized
with openness, friendship, help, trust, social awareness, sincerity.
They feel depressed when surrounded by criticism, sarcasm,
disloyalty, underestimation, egoism, dominance, neglect.
Assertive – Directive Style
Members of the group with similar style believe in values
like competing for power, responsibility and leadership positions.
They are usually quite persuasive, take opportunities for presentation,
insist on their right to receive prizes, perceive risks and
challenges as necessary and desired,
demonstrate their competitive nature all the time.
A rewarding environment for them is one filled with novelties, changes,
stimuli, opportunities for development, potential for winning prizes
The type of environment which stops their developments is one
without challenges, with apathy, resignation, passivity, reactivity.
Analytical – Autonomising Style
Participants with similar style characterize with values like
objectivity and frankness, adherence to principles, emotions’
control, practicality, honesty, firmness, seriousness, careful
thinking before acting, self-evaluation of participants’ actions.
Good environment for them is characterized with clarity,
logic, exactness, possibilities for making economy, utility,
stability, effective use of resources.
They find it difficult in a group where things are unclear,
participants have to be pushed all the time, where the chances
of failure when performing actions are high due to not enough
organization familiarity, negligence, dependence and constant
need to report to the others due to bureaucratic procedures.
Flexible-Uniting Style
This style is typical for participants who are interested in
the thoughts and feelings of others, with an open mind
and ability to adapt easily, people who experiment with
different kinds of behavior. They are proud to be members
of the group, like knowing a lot of people.
For them the atmosphere in a good organization is
friendly and involves all members, supports interactions,
is democratic, people listen to each other and express their
empathy to the feelings of others.
They do not feel well in an environment where there is no
flexibility and adaptability, where they face disloyalty,
harsh procedures, ineffective leadership and management
of resources, coldness, lack of emotions and social unawareness.
Group Roles
Every person from the group performs different
roles and can be useful in its own way.
Each role has its strengths but its restrictions as well..
We apply these roles so that in a certain moment
they can be used as a starting point for analysis not only
for role relations in the group but the relations
among participants in general
GROUP ROLES
Applier - turns concepts and plans into practically
working procedures and executes accepted plans
systematically and efficiently.
Typical features - conservative, predictable,
performing one's duties. Strengths - organizing
abilities, practical common sense, self-discipline,
hardworking.
Acceptable weaknesses - lack of flexibility, not open
to new ideas.
GROUP ROLES
Coordinator - controls the way the groups moves towards
achieving the group goals by using the available resources in
the best way: recognizes the strengths and weaknesses of the
participants and uses their potential in the most successful
way.
Typical features - calm, self-confident, self-controlling,
dominating, extrovert.
Strengths - the ability to accept every potential contribution on
the basis of its value and without prejudice. Highly developed
sense for purpose. Acceptable weaknesses - no intellectual
and creative abilities above average.
GROUP ROLES
Former - forms the ways used by the group: directs
their attention usually towards laying goals and
developing priorities; tries to impose some rules or
restrictions on group discussions and the results of
group work. Typical features - dynamic, dominant,
anxious.
Strengths - motivates people, ready to oppose
inertia, inefficiency, self-content or self-delusion.
Acceptable weaknesses - reacts to provocations,
impatient and irritable.
GROUP ROLES
DISCOVERER - gives new ideas and
strategies with special attention to key
problems, tries to initiate progress in
approaches of the group towards the problems
they encounter.
Typical features - individualist, serious,
unorthodox, dominant, intelligent, introvert.
Acceptable weaknesses - sometimes have
their heads in the clouds, tends not to pay
attention practical details or protocol
GROUP ROLES
RESOURCE SEEKER - studies and reports on ideas,
developments and resources outside the group;
makes external contacts which can be useful;
conducts the ensuing negotiations.
Typical features - extrovert, curious, sociable,
enthusiastic, stable, dominant. Strengths - ability for
contacts with people and studying of everything new.
Good at reacting to challenges.
Acceptable weaknesses - tends to lose interest
when the initial attraction wares off.
GROUP ROLES
OBSERVER-EVALUATOR - analyses
problems and evaluates ides and guesses in
such a way that the group can take more
balanced decisions. Typical features -
intelligent, stable, introvert, sober, unemotional,
sensible. Strengths - gives points, discretion,
hard-headed.
Acceptable weaknesses - lack inspiration to
motivate others.
GROUP ROLES
TEAM WORKER - supports the strengths of the
group members (develops their suggestions), helps
them when they are wrong and improves the
communication within the group by raising the team
spirit.
Typical features - stable, extrovert, non-dominant,
socially directed, sensitive and mild.
Strengths - ability to answer people and react well in
situations as well as to keep the team spirit.
Acceptable weaknesses - indecision in moments of
crisis
GROUP ROLES
ROUNDING OFF PERSON - does one's best so that the group
does not make mistakes (which can be done while doing or
missing something); actively looks for aspects of the work
which need special attention; keeps the alertness of the group.
Typical features - introvert, apprehensive, tidy, conscientious.
Strengths - capacity for realizing follow-ups of the task,
perfectionist.
Acceptable weaknesses - tendency to worry about
insignificant details, unwillingness to let things just happen.
GROUP ROLES
Several things do follow from this role list.
Every person from the group performs different roles and can
be useful in its own way. For the group of learners is important
to be aware of the existence of such roles and their
significance for its development:
Each role has its strengths but its restrictions as well.
There is another important thing - we all do not identify with
one single role, in one moment or another we perform different
roles and we can contribute to the group in different ways in
order to achieve its goals.
STAGES OF GROUP DEVELOPMENT
FORMING : The first stage of group
development is called forming. At this stage,
members try to know each other and establish
a common understanding among them. They
struggle to clarify group goals and determine
appropriate behavior within the group. The
forming stage is completed once individuals
within the group feel that they are truly the
members of the group.
STAGES OF GROUP DEVELOPMENT
STORMING : As its name implies, this stage is characterized
by considerable amount of conflict. At this stage, group
members try to resist for being controlled by the group very
often, the members disagree about who should lead the group.
They also have difference of opinion over how much power
should the leader of their group have, etc. This stage is
completed when group members no longer resist the group’s
control and there is mutual understanding and agreement
about who will lead the group. Normally this stage is
completed when group members consider that is it is better to
work together for the achievement of the group goals.

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EFFECTIVE GROUP WORK TECHNIQUES

  • 1. EFFECTIVE GROUP WORK International training of trainers , First module, Semarang, Indonesia, October 1- 11, 2015 Erasmus + STEPS4LIFE PROJECT
  • 2. Essentials of Group work Main source of motivation and energy for learning in the group are the occurring problems as well as the intensive experience among the participants in the group and the intensive relations between them and the leader or other educational and public actors.
  • 3. Group work creates conditions for: • involvement of the participants during the whole period of education ; • mastering the mechanisms of cooperation, getting used to the normal for society division of labour; • developing high level of communication skills in the participants; • stressing on cooperation and not on the competitive character of human relations;
  • 4. Group work creats conditions for: • mutual assistance and also mutual stimulation for creating a much bigger number of possibilities for learning and education ; • teaching the participants to express and stand for their rights, and also to share responsibilities in a group; • much more effective and well-timed feedback for more natural exploration of the effectiveness of used methods of education ;
  • 5. Group work creates conditions for: • Helping participants together to look for roads to the opening world, towards civic society, economics, local society; • Building a model of social awareness and involvement;
  • 6. Group work Group work is unity of content, relations or ways of performing these relations and a process. Content Process Relations
  • 7. • Norms enables a group to accomplish its goals. • Norms help the group to control and regulate the behavior of its members without external influence. • Norms enable a group to survive in the face of threat and competition from other groups. They protect the group and its members from outside pressure and interference. GROUP NORMS
  • 8. GROUP NORMS • Norms help the group and its member to express group’s value and give the group a unique identity of its own. • Norms of the group enhance the predictability of group members in terms of performance, appearance etc.
  • 9. Group Relationships – Basic Principles Sincerity Creation of conditions for free expression of feelings and problems concerning the participant as well as facing the feelings, and problems of the other participants and people close to them;
  • 10. Group Relationships – Basic Principles Non-assessing atmosphere in regard to the interaction in the group, based on expressing feelings and not on giving marks and attaching labels. Concreteness and Genuineness The group works on concrete problems, people give specific feedback and share concrete experiences
  • 11. Group Relationships –Basic Principles Engagement and Initiative In order to receive information about how he/she is accepted and seen by the others, a participant should do the most natural – participate in team work, be active, share experience, look for explanations for events, be part of a dialogue.
  • 12. Group Relationships –Basic Principles Emphasising the participant’s strengths, which creates an atmosphere of friendliness and confidence really important for the participants’ performance and forming of an adequate self-esteem. Group Norms and Personal Responsibility Participants become more responsible for their actions by interacting, perceiving others, looking for and receiving information for themselves.
  • 13. Group Relationships – Basic Principles Respect for the Participant’s Privacy Nothing in the group happens at the expense of a participant’s feelings or experience. This way the necessary atmosphere of safety is provided and participants can look for self-expression and recognition.
  • 14. Group Relationships –Basic Principles Freedom of Expression While working, the group participants constantly look for a balance between freedom of expression and respect for the privacy of the participant, Support In the group participants need and receive support:
  • 15. MAIN MOTIVATIONAL ORIENTATIONS The main motivating orientations or ways for achieving the aim or ways of feeling important within the group are four: altruistic-nurturing; assertive - directive; analytical - autonomizing; flexible-uniting (a harbor)
  • 16. Altruistic-Nurturing Style Participants using this style cherish values like openness and responsibility for the needs of others. They look for helping them and making their lives easier. Such participants receive in return an atmosphere characterized with openness, friendship, help, trust, social awareness, sincerity. They feel depressed when surrounded by criticism, sarcasm, disloyalty, underestimation, egoism, dominance, neglect.
  • 17. Assertive – Directive Style Members of the group with similar style believe in values like competing for power, responsibility and leadership positions. They are usually quite persuasive, take opportunities for presentation, insist on their right to receive prizes, perceive risks and challenges as necessary and desired, demonstrate their competitive nature all the time. A rewarding environment for them is one filled with novelties, changes, stimuli, opportunities for development, potential for winning prizes The type of environment which stops their developments is one without challenges, with apathy, resignation, passivity, reactivity.
  • 18. Analytical – Autonomising Style Participants with similar style characterize with values like objectivity and frankness, adherence to principles, emotions’ control, practicality, honesty, firmness, seriousness, careful thinking before acting, self-evaluation of participants’ actions. Good environment for them is characterized with clarity, logic, exactness, possibilities for making economy, utility, stability, effective use of resources. They find it difficult in a group where things are unclear, participants have to be pushed all the time, where the chances of failure when performing actions are high due to not enough organization familiarity, negligence, dependence and constant need to report to the others due to bureaucratic procedures.
  • 19. Flexible-Uniting Style This style is typical for participants who are interested in the thoughts and feelings of others, with an open mind and ability to adapt easily, people who experiment with different kinds of behavior. They are proud to be members of the group, like knowing a lot of people. For them the atmosphere in a good organization is friendly and involves all members, supports interactions, is democratic, people listen to each other and express their empathy to the feelings of others. They do not feel well in an environment where there is no flexibility and adaptability, where they face disloyalty, harsh procedures, ineffective leadership and management of resources, coldness, lack of emotions and social unawareness.
  • 20. Group Roles Every person from the group performs different roles and can be useful in its own way. Each role has its strengths but its restrictions as well.. We apply these roles so that in a certain moment they can be used as a starting point for analysis not only for role relations in the group but the relations among participants in general
  • 21. GROUP ROLES Applier - turns concepts and plans into practically working procedures and executes accepted plans systematically and efficiently. Typical features - conservative, predictable, performing one's duties. Strengths - organizing abilities, practical common sense, self-discipline, hardworking. Acceptable weaknesses - lack of flexibility, not open to new ideas.
  • 22. GROUP ROLES Coordinator - controls the way the groups moves towards achieving the group goals by using the available resources in the best way: recognizes the strengths and weaknesses of the participants and uses their potential in the most successful way. Typical features - calm, self-confident, self-controlling, dominating, extrovert. Strengths - the ability to accept every potential contribution on the basis of its value and without prejudice. Highly developed sense for purpose. Acceptable weaknesses - no intellectual and creative abilities above average.
  • 23. GROUP ROLES Former - forms the ways used by the group: directs their attention usually towards laying goals and developing priorities; tries to impose some rules or restrictions on group discussions and the results of group work. Typical features - dynamic, dominant, anxious. Strengths - motivates people, ready to oppose inertia, inefficiency, self-content or self-delusion. Acceptable weaknesses - reacts to provocations, impatient and irritable.
  • 24. GROUP ROLES DISCOVERER - gives new ideas and strategies with special attention to key problems, tries to initiate progress in approaches of the group towards the problems they encounter. Typical features - individualist, serious, unorthodox, dominant, intelligent, introvert. Acceptable weaknesses - sometimes have their heads in the clouds, tends not to pay attention practical details or protocol
  • 25. GROUP ROLES RESOURCE SEEKER - studies and reports on ideas, developments and resources outside the group; makes external contacts which can be useful; conducts the ensuing negotiations. Typical features - extrovert, curious, sociable, enthusiastic, stable, dominant. Strengths - ability for contacts with people and studying of everything new. Good at reacting to challenges. Acceptable weaknesses - tends to lose interest when the initial attraction wares off.
  • 26. GROUP ROLES OBSERVER-EVALUATOR - analyses problems and evaluates ides and guesses in such a way that the group can take more balanced decisions. Typical features - intelligent, stable, introvert, sober, unemotional, sensible. Strengths - gives points, discretion, hard-headed. Acceptable weaknesses - lack inspiration to motivate others.
  • 27. GROUP ROLES TEAM WORKER - supports the strengths of the group members (develops their suggestions), helps them when they are wrong and improves the communication within the group by raising the team spirit. Typical features - stable, extrovert, non-dominant, socially directed, sensitive and mild. Strengths - ability to answer people and react well in situations as well as to keep the team spirit. Acceptable weaknesses - indecision in moments of crisis
  • 28. GROUP ROLES ROUNDING OFF PERSON - does one's best so that the group does not make mistakes (which can be done while doing or missing something); actively looks for aspects of the work which need special attention; keeps the alertness of the group. Typical features - introvert, apprehensive, tidy, conscientious. Strengths - capacity for realizing follow-ups of the task, perfectionist. Acceptable weaknesses - tendency to worry about insignificant details, unwillingness to let things just happen.
  • 29. GROUP ROLES Several things do follow from this role list. Every person from the group performs different roles and can be useful in its own way. For the group of learners is important to be aware of the existence of such roles and their significance for its development: Each role has its strengths but its restrictions as well. There is another important thing - we all do not identify with one single role, in one moment or another we perform different roles and we can contribute to the group in different ways in order to achieve its goals.
  • 30. STAGES OF GROUP DEVELOPMENT FORMING : The first stage of group development is called forming. At this stage, members try to know each other and establish a common understanding among them. They struggle to clarify group goals and determine appropriate behavior within the group. The forming stage is completed once individuals within the group feel that they are truly the members of the group.
  • 31. STAGES OF GROUP DEVELOPMENT STORMING : As its name implies, this stage is characterized by considerable amount of conflict. At this stage, group members try to resist for being controlled by the group very often, the members disagree about who should lead the group. They also have difference of opinion over how much power should the leader of their group have, etc. This stage is completed when group members no longer resist the group’s control and there is mutual understanding and agreement about who will lead the group. Normally this stage is completed when group members consider that is it is better to work together for the achievement of the group goals.