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CHALLENGES IN
QUALITY
ACCREDITATION IN
MENTAL HEALTHCARE
COL. DR. EHAB ELBAZ
MEDICAL DIRECTOR OF PSYCHIATRY HOSPITAL
MAADI MEDICAL COMPOUND
Healthcare reform in egypt
Why accreditation?
• Helps organize and strengthen patient safety efforts
• Strengthens community confidence in the quality and safety of care, treatment
and services
• Improves risk management and risk reduction
• May reduce liability insurance costs
• improve business operations
• Enhances staff recruitment and development
• Provides a framework for organizational structure and management
• Provides practical tools to strengthen or maintain performance excellence
• Aligns health care organizations with one of the most respected names in health
care
Advantages and Disadvantages of Health Care Accreditation Models. (JAFAR et al,
2011)
JCI STANDARDS
8
6
2
INTERNATIONAL PATIENT
SAFETY GOALS
• Patient identification
• Tow unique identifiers
• How can you identify violent and
agitated patient ?
PATIENTS NAD FAMILY RIGHTS
• Patient complaints
• How can you measure patient satisfaction after involuntary
admission ?
ASSESSMENT OF PATIENTS
• Initial assessment
• Outpatient – inpatient – physician - nursing
• This is not what we have learned………..
• Checklist – written
• Involuntary admission
ANASTHESIAAND SURGICAL CARE
• ELECTROCONVULSIVE THERAPY
• Preanasthetic assessment
• Documentation
• Consent form
QUALITY IMPROVEMENT AND
PATIENT SAFETY
• Quality department (qualified individual)
• Who will be the quality coordinator ?
PREVENTION AND CONTROL OF
INFECTION
• Qualified individual
• Reuse of single use
• Patient with airborne infections and negative pressure rooms
• Disinfectants
GOVERNANCE LEADERSHIP AND
DIRECTION
• Leadership commitment and involvement
FACILITY AND SFETY
MANAEGMENT
• Fire safety
• Hazardous material
• Disaster preparedness
STAFF QUALIFICATION AND
EDUCATION
• Shadow file
• Resuscitation
• Vaccination
• Credentials (primary source verification
• Ongoing professional performance evaluation
MANAGEMENT OF INFORMATION
• Abbreviation
• Medical record
• Time and date
QUALITY IS A TEAM SPORT
challenges in quality accreditation in mental healthcare

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