To build a successful knowledge management system (KMS), an organization must focus on 5 key factors: people, processes, technology, structure, and culture. Specifically, the organization needs to increase individuals' ability to influence others with their knowledge, establish best practices for identifying, managing and sharing knowledge, utilize appropriate tools and automation to enable KMS, transform structures to facilitate cross-discipline awareness, and establish a culture that encourages knowledge sharing.
3. People
They represent how you increase the ability of individuals within the
organization to influence others with their knowledge.
4. Processes
They involve how you establish best practices and governance
for the efficient and accurate identification, management, and
dissemination of knowledge.
5. Technology
It addresses how you choose, configure, and utilize tools
and automation to enable knowledge management.
6. Structure
It directs how you transform organizational structures to facilitate and
encourage cross-discipline awareness and expertise.
7. Culture
It embodies how you establish and cultivate a knowledge-sharing,
knowledge-driven culture.
