We believe most team conflict starts out as minor spats. With little or no in-house procedure to resolve minor infractions in organizations, most team members simply choose to try ignore minor infractions & let it go & gossip later. We want to fix this.
Group work -meaning and definitions- Characteristics and Importance
SpatzAI Toolkit to Resolve Minor Team Conflict
1. des@spatz.ai | spatz.ai or spatzai.com | Desmond Sherlock
SpatzAI resolves team conflict
while the team solves problems
2. OUR VISION
Radically improve team collaboration by
sufficiently protecting members from
minor conflict behavior during the
decision-making process.
Psychological safety is “an atmosphere where one can take
chances……….without fear and with sufficient protection.“
[Edgar Schein & Warren Bennis 1965 – Conflict (process) Wikipedia]
3. OUR MISSION
Create an AI toolkit assistant that
resolves any minor misbehavior
(spats) in teams. To collate
& monitor this real-world data,
measuring the team’s conflict
behavior performance with its
work performance.
“Build a culture of stopping to fix
problems to get the quality right
the first time.“
The fifth principle of
the Toyota Way
4. Minor infractions are
too small to make an
official complaint
MINOR
INFRACTIONS
If no procedure to tackle
minor misbehavior, we
“let it go”, & gossip later
INSUFFICIENT
PROTECTIONS
Unchecked, misconduct
& gossip continues to
escalate into conflict
SPATS CAN
ESCALATE
THE PROBLEM
Minor Conflict Behavior
“Conflict is an escalation of a disagreement...& is characterized by the existence
of conflict behavior, in which the beings are actively trying to damage one another.”
[Prof Michael Nicholson – Conflict (process) -- Wikipedia]
6. Team members agree that when one feels uncomfortable or offended by someone’s conduct, we
can verbally caution the offender. If the caution is acknowledged they move on
If the caution is challenged or ignored, she
can later use the SpatzAI 3-Step App, to
document & try resolve their Spat or Dispute
On the 3rd step, unresolved Conflicts are posted
automatically on the SpatzAI Peer Review Network,
reviewed independently & recommendations made
or or and
post
HOW IT WORKS
or
7. The SpatzAI app collates, monitors and measures the data from the team Spats, Disputes, and
Conflicts, and machine learns from the data, comparing the team’s conflict behavior performance
with the team’s overall work performance.
SPATZ AI & ML DATA
TEAM XYZ WEEKLY SPATZ DATA: *Illustrative data only
1. SPATS 124 75 Resolved (60.5%)
2. DISPUTES 49 35 Resolved (28.2%)
3. CONFLICTS 14 10 Resolved (8.1% )
4. NETWORK VOTES 4 3 Resolved (2.4% )
5. UNRESOLVED 1 1 Unresolved(0.8%)
(49 unresolved went to step 2)
(14 unresolved went to step 3)
(4 unresolved went to step 4)
(1 unresolved went to step 5)
(Recommendation made)
8. Our initial focus is market researching some teams within the NEC organization.
• All participating team members will form the SpatzAI Peer Review Network.
Use the opportunity to start to gain data from the team interactions.
Generally research the moderating toolkit effects and usage on teams.
OUR MARKET – B2NEC
114,000+
EMPLOYEES
9. *1 MONTH FREE TRIAL
BUSINESS MODEL - B2B
USERS
4,500
$70,000
SAAS COST TO COMPANIES
$500/MONTH (up to 400 users)
$19/MONTH/TEAM (up to 10 users)
$500,000
25,000
1ST YEAR 2ND YEAR
Cost per user $22.80 per year
Cost per user $15 per year
SME
PLAN
CORPORATE
PLAN
400
4000
REVENUE
USERS
10. DESMOND SHERLOCK
Co-founder of Tripcover.au (AU 10 years)
Co-founder of Pablow Inc. (USA 6 years)
Author of: Rethink Perfect - and the Art of
Moderating Our Own Disputes. (2012)
Dip. of Industrial Design
THE TEAM
Psychology Research Assistant AI & ML Data Scientist
To Be Announced To Be Announced
11. Contact: Desmond Sherlock
Website: Spatz.ai
Email: des@spatz.ai
Blog: Object123.com
Linkedin: linkedin.com/in/tripcover
Disclaimer: The information contained in this pitch
is speculative and needs to be tested and should only
be used in agreement with all team members.
Thanks for watching
our presentation.