We believe most team conflict starts out as minor spats. With little or no in-house procedure to resolve minor infractions in organizations, most team members simply choose to try ignore minor infractions & let it go & gossip later. We want to resolve this.

1. des@spatz.ai | spatz.ai & spatzai.com | Desmond Sherlock
SpatzAI - Intervention toolkit to resolve
micro-conflict behavior in teams

2. OUR VISION
Radically improve team collaboration by
sufficiently protecting members
from micro-conflict behavior
during disagreements.
“Conflict is an escalation of a disagreement...characterized by…
conflict behavior...actively trying to damage one another.”
[Prof Michael Nicholson – Conflict (process) -- Wikipedia]
“Psychological safety is an atmosphere where one can take
chances……….without fear and with sufficient protection.“
[Edgar Schein & Warren Bennis 1965 – Psychological Safety - Wikipedia]

3. OUR MISSION
Create an AI intervention
toolkit to resolve micro-
conflict behavior in teams
ie. spats. Collating the real-
world data, to compare
team behavior with their
work performance.
“Build a culture of stopping to fix
problems to get the quality right
the first time.“
The fifth principle of
the Toyota Way

4. Minor infractions are
too small to make an
official complaint
MICRO-
CONFLICT
If no procedure to tackle
minor conflict, we tend to
“let it go” & gossip later
INSUFFICIENT
PROTECTIONS
Unchecked, misconduct
& gossip can continue to
escalate to toxic conflict
SPATS CAN
ESCALATE
THE PROBLEM
Micro-conflict Behavior in Teams

5. THE SOLUTION
Micro-conflict
Intervention
Agreement
3-Step
Intervention
App
Real-world Data
Collection for
Machine Learning
Independent
Peer Review
Network
Intervention Toolkit to Resolve Micro-conflict
MANAGE MODERATE MITIGATE MONITOR

6. Team members agree that when one feels
uncomfortable or offended, one can verbally
caution any perceived micro-conflict behavior.
If the caution is acknowledged they move on.
If the caution is challenged or ignored, she
can later use the SpatzAI 3-Step App below, to
document & try resolve their Spat or Dispute
On the 3rd attempt, unresolved Conflicts are posted
automatically on the SpatzAI Peer Review Network,
to be reviewed & a recommendation is made
HOW IT WORKS
or
or or and
post
Caution…

7. The SpatzAI app will collate, monitor and measure the data from the team Spats, Disputes, and
Conflicts. The AI machine learns from the real-world data, comparing the team’s conflict behavior
performance with the team’s overall work performance.
SPATZ AI & ML DATA
TEAM ‘XYZ’ WEEKLY SPATZ DATA: *Illustrative/speculative data only
1. SPATS 124 75 Resolved (60.5%)
2. DISPUTES 49 35 Resolved (28.2%)
3. CONFLICTS 14 10 Resolved (8.1% )
4. NETWORK VOTES 4 3 Resolved (2.4% )
5. UNRESOLVED 1 1 Unresolved(0.8%)
(49 unresolved went to step 2)
(14 unresolved went to step 3)
(4 unresolved went to step 4)
(1 unresolved went to step 5)
(Recommendation made)

8. Our initial focus is proving the concept with some teams within
the an organization. All participating team members will form
the SpatzAI Peer-review Network.
OUR MARKET – B2B

9. *1 MONTH FREE TRIAL
BUSINESS MODEL - B2B
USERS
4,500
$70,000
SAAS COST TO COMPANIES
$500/MONTH (up to 400 users)
$19/MONTH/TEAM (up to 10 users)
$500,000
25,000
1ST YEAR 2ND YEAR
Cost per user $22.80 per year
Cost per user $15 per year
SME
PLAN
CORPORATE
PLAN
400
4000
REVENUE
USERS

10. Desmond Sherlock
Co-founder of Tripcover.au (AU 10 years)
Co-founder of Pablow Inc. (USA 6 years)
Industrial Designer
Author of: Rethink Perfect - and the Art of
Moderating Our Own Disputes. (2012)
THE TEAM
Psychology Research Assistant AI & ML Data Scientist
To Be Announced To Be Announced

11. Contact: Desmond Sherlock
Website: Spatz.ai
Email: des@spatz.ai
Blog: Object123.com
Linkedin: linkedin.com/in/tripcover
Disclaimer: The information contained in this pitch
is speculative and needs to be tested and should only
be used in agreement with all team members.
Thanks for watching
our presentation.