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Building & Running
 a digital branch



                      david lee king | topeka & shawnee
                   county public library | davidleeking.com
what’s a
digital
branch?
The library...
only digital
3 Goals:
1. all services = physical & digital
2. use the web to build unique stuff
3. to some, it’s the only branch
ask
         find
 read watch
    listen
how we run
the Digital
Branch
The
Mechanics
flickr.com/photos/wistechcolleges/5454548072/
The
                               experience

flickr.com/photos/x-ray_delta_one/8061707922/
the team
web
dudes
who creates
                                                                                            content?




thinklikealabel.com/wp-content/uploads/publicist.png   images.wikia.com/walkingdead/images/archive/f/fa/20120121210255!Hammer.jpg
content on the
digital branch
What kind
of content?
decisions

            flickr.com/photos/angietorres/4564135455/
Rob’s
office

[I sit here]
2
necessities
flickr.com/photos/29937720@N07/8433731166/




1.
leaders
getting it
2.
  public services
  staff creating
  the content.
flickr.com/photos/cidsoe/2127801528/
implementation
time!
start with what you have
usability
check
          ou t            e s
                   r s it
            p u la
        p o
t h e
full redesign
biggest things
to remember
Talk to your Customers




                  flickr.com/photos/70021771@N00/277705805/
biggest things to remember




                         flickr.com/photos/tobanblack/3773116901/
improve your
  community
 biggest things to remember
customers first

flickr.com/photos/piet_musterd/1858568495/
know your
 patrons
thank
 you!

 davidleeking.com

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Building and Running a Digital Branch