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© Mark Cahill
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Online Social Networking
                       Marketing     Marketing Strategy




                 Social
                              Technology
                Networks


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                .
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Online
  Social
                Web 2.0    Social
 Networks
                          Networks




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What are Online Social Networks?




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Mobile will be Bigger than desktop
    internet by 2015*




*Morgan Stanley
http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf

© Mark Cahill                                                                             25
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The effectiveness of traditional marketing
     has been eroded due to consumers been
       able to ignore marketing messages,
         especially of the broadcast type.

                (Van Den Bulte and Wuyts 2007)




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Marc Prensky is acknowledged to have
    coined the term digital native in his work
    Digital Natives, Digital Immigrants
    published in 2001




© Mark Cahill                                    55
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SoLoMo



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Social



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Local



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Mobile



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SocialLocalMobile



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The Cloud



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Web


Mobile          Semantic   Real-time   Social   Physical




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How to Leverage Social Media

                               to

                build and maintain relationships




© Mark Cahill                                      84
Online Social Networking
                       Marketing      Marketing Strategy




                 Social
                              Technology
                Networks


© Mark Cahill                                           85
Focus on understanding the people who use
technology, and not just the technology
itself.




© Mark Cahill                           86
Engage and participate.




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Be transparent.




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Integrate online and offline activities.




© Mark Cahill                              89
Be Human (not a machine).

People first, Technology second




© Mark Cahill                     90
“brands should be considered as objects
used to facilitate social interaction.”

Cova's (1997, p. 307)



© Mark Cahill                             91
“people have relationships with other people
and that brands may become a fulcrum
around which such relationships are
constructed”

(Patterson and O’Malley 2006).


© Mark Cahill                              92
Make content easily available and digestible.




© Mark Cahill                              93
Monitor and respond
(active listening)




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Build your community.




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Focus on Technique not Tools




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© Mark Cahill   97
© Mark Cahill   98
Mark.Cahill@sohalo.com
    Twitter: @markcahill
    http://ie.linkedin.com/in/markcahill
    +353 (0)87 9497083




© Mark Cahill                              99

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Understanding Social Media