SlideShare a Scribd company logo
© Mark Cahill
© Mark Cahill   2
© Mark Cahill   3
© Mark Cahill   4
Online Social Networking
                       Marketing     Marketing Strategy




                 Social
                              Technology
                Networks


© Mark Cahill                                           5
© Mark Cahill   6
© Mark Cahill   7
© Mark Cahill   8
© Mark Cahill   9
© Mark Cahill   10
© Mark Cahill       11
                .
© Mark Cahill   12
© Mark Cahill       13
                .
© Mark Cahill   14
Online
  Social
                Web 2.0    Social
 Networks
                          Networks




© Mark Cahill                        16
© Mark Cahill   17
© Mark Cahill   18
© Mark Cahill   19
© Mark Cahill   20
What are Online Social Networks?




© Mark Cahill                          21
© Mark Cahill   22
© Mark Cahill   23
© Mark Cahill   24
Mobile will be Bigger than desktop
    internet by 2015*




*Morgan Stanley
http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf

© Mark Cahill                                                                             25
© Mark Cahill   26
© Mark Cahill   27
28
29
30
© Mark Cahill   31
© Mark Cahill   32
© Mark Cahill   33
© Mark Cahill   34
© Mark Cahill   35
© Mark Cahill   36
© Mark Cahill   37
© Mark Cahill   38
39
40
© Mark Cahill   41
© Mark Cahill   42
© Mark Cahill   43
© Mark Cahill   44
© Mark Cahill   45
© Mark Cahill   46
© Mark Cahill   47
© Mark Cahill   48
© Mark Cahill   49
© Mark Cahill   50
The effectiveness of traditional marketing
     has been eroded due to consumers been
       able to ignore marketing messages,
         especially of the broadcast type.

                (Van Den Bulte and Wuyts 2007)




© Mark Cahill                                    51
© Mark Cahill   52
© Mark Cahill   53
© Mark Cahill   54
Marc Prensky is acknowledged to have
    coined the term digital native in his work
    Digital Natives, Digital Immigrants
    published in 2001




© Mark Cahill                                    55
© Mark Cahill   56
© Mark Cahill   57
© Mark Cahill   58
SoLoMo



© Mark Cahill            59
Social



© Mark Cahill            60
Local



© Mark Cahill           61
Mobile



© Mark Cahill            62
SocialLocalMobile



© Mark Cahill                       63
© Mark Cahill   64
© Mark Cahill   65
© Mark Cahill   66
© Mark Cahill   67
The Cloud



© Mark Cahill               68
© Mark Cahill   69
70
© Mark Cahill   71
Web


Mobile          Semantic   Real-time   Social   Physical




© Mark Cahill                                        72
© Mark Cahill   73
© Mark Cahill   74
© Mark Cahill   75
76
77
© Mark Cahill   78
© Mark Cahill   79
© Mark Cahill   80
© Mark Cahill   81
© Mark Cahill   82
© Mark Cahill   83
How to Leverage Social Media

                               to

                build and maintain relationships




© Mark Cahill                                      84
Online Social Networking
                       Marketing      Marketing Strategy




                 Social
                              Technology
                Networks


© Mark Cahill                                           85
Focus on understanding the people who use
technology, and not just the technology
itself.




© Mark Cahill                           86
Engage and participate.




© Mark Cahill             87
Be transparent.




© Mark Cahill     88
Integrate online and offline activities.




© Mark Cahill                              89
Be Human (not a machine).

People first, Technology second




© Mark Cahill                     90
“brands should be considered as objects
used to facilitate social interaction.”

Cova's (1997, p. 307)



© Mark Cahill                             91
“people have relationships with other people
and that brands may become a fulcrum
around which such relationships are
constructed”

(Patterson and O’Malley 2006).


© Mark Cahill                              92
Make content easily available and digestible.




© Mark Cahill                              93
Monitor and respond
(active listening)




© Mark Cahill         94
Build your community.




© Mark Cahill           95
Focus on Technique not Tools




© Mark Cahill                  96
© Mark Cahill   97
© Mark Cahill   98
Mark.Cahill@sohalo.com
    Twitter: @markcahill
    http://ie.linkedin.com/in/markcahill
    +353 (0)87 9497083




© Mark Cahill                              99

More Related Content

Viewers also liked

Consultative Selling in B2B Technology Sales
Consultative Selling in B2B Technology SalesConsultative Selling in B2B Technology Sales
Consultative Selling in B2B Technology Sales
Red Box Direct
 
The miller heiman prospecting guide - best practices
The miller heiman   prospecting guide - best practicesThe miller heiman   prospecting guide - best practices
The miller heiman prospecting guide - best practicesJorge Hilário
 
Building High Performance Team in Top Management
Building High Performance Team in Top ManagementBuilding High Performance Team in Top Management
Building High Performance Team in Top Management
Hora Tjitra
 
Sales Account Planning & Briefing Template
Sales Account Planning & Briefing TemplateSales Account Planning & Briefing Template
Sales Account Planning & Briefing Template
Marcus Vannini
 
Microsoft Solution Sales Process
Microsoft Solution Sales ProcessMicrosoft Solution Sales Process
Microsoft Solution Sales Process
Jose Arturo A O
 
Miller Heiman Sales Best Practice
Miller Heiman Sales Best PracticeMiller Heiman Sales Best Practice
Miller Heiman Sales Best Practicealinutley
 
Pain chain
Pain chainPain chain
Pain chain
Mike McCormac
 
SPIN Selling : HCL with CBA
SPIN Selling : HCL with CBASPIN Selling : HCL with CBA
SPIN Selling : HCL with CBA
Akshay Vijaya Kumar
 
Strategic Account Management Methodology - a review by Tony Hackett
Strategic Account Management Methodology  - a review by Tony HackettStrategic Account Management Methodology  - a review by Tony Hackett
Strategic Account Management Methodology - a review by Tony Hackett
Tony Hackett
 

Viewers also liked (9)

Consultative Selling in B2B Technology Sales
Consultative Selling in B2B Technology SalesConsultative Selling in B2B Technology Sales
Consultative Selling in B2B Technology Sales
 
The miller heiman prospecting guide - best practices
The miller heiman   prospecting guide - best practicesThe miller heiman   prospecting guide - best practices
The miller heiman prospecting guide - best practices
 
Building High Performance Team in Top Management
Building High Performance Team in Top ManagementBuilding High Performance Team in Top Management
Building High Performance Team in Top Management
 
Sales Account Planning & Briefing Template
Sales Account Planning & Briefing TemplateSales Account Planning & Briefing Template
Sales Account Planning & Briefing Template
 
Microsoft Solution Sales Process
Microsoft Solution Sales ProcessMicrosoft Solution Sales Process
Microsoft Solution Sales Process
 
Miller Heiman Sales Best Practice
Miller Heiman Sales Best PracticeMiller Heiman Sales Best Practice
Miller Heiman Sales Best Practice
 
Pain chain
Pain chainPain chain
Pain chain
 
SPIN Selling : HCL with CBA
SPIN Selling : HCL with CBASPIN Selling : HCL with CBA
SPIN Selling : HCL with CBA
 
Strategic Account Management Methodology - a review by Tony Hackett
Strategic Account Management Methodology  - a review by Tony HackettStrategic Account Management Methodology  - a review by Tony Hackett
Strategic Account Management Methodology - a review by Tony Hackett
 

Similar to Understanding Social Media

SXSW - Limerick open coffee #LOCC
SXSW  - Limerick open coffee #LOCC SXSW  - Limerick open coffee #LOCC
SXSW - Limerick open coffee #LOCC
Bank of Ireland
 
Nokia Digital Transformation
Nokia Digital TransformationNokia Digital Transformation
Nokia Digital Transformation
Chris Schaumann
 
UMN's Plans Book for AOL
UMN's Plans Book for AOLUMN's Plans Book for AOL
UMN's Plans Book for AOL
Jeanine Lilke
 
AIM Final Plans Book
AIM Final Plans BookAIM Final Plans Book
AIM Final Plans Book
Nellie Murray
 
AIM Final Plans Book: NSAC '07-'08
AIM Final Plans Book: NSAC '07-'08AIM Final Plans Book: NSAC '07-'08
AIM Final Plans Book: NSAC '07-'08Sarah Poluha
 
Aim Final Plans Book
Aim Final Plans BookAim Final Plans Book
Aim Final Plans Book
daniellemouellette
 
RallyFwd Virtual Conference - Brandon Linn, Accolade
RallyFwd Virtual Conference - Brandon Linn, AccoladeRallyFwd Virtual Conference - Brandon Linn, Accolade
RallyFwd Virtual Conference - Brandon Linn, Accolade
Rally Recruitment Marketing
 

Similar to Understanding Social Media (9)

SXSW - Limerick open coffee #LOCC
SXSW  - Limerick open coffee #LOCC SXSW  - Limerick open coffee #LOCC
SXSW - Limerick open coffee #LOCC
 
Nokia Digital Transformation
Nokia Digital TransformationNokia Digital Transformation
Nokia Digital Transformation
 
Aim Final Plans Book
Aim Final Plans BookAim Final Plans Book
Aim Final Plans Book
 
UMN's Plans Book for AOL
UMN's Plans Book for AOLUMN's Plans Book for AOL
UMN's Plans Book for AOL
 
AIM Final Plans Book
AIM Final Plans BookAIM Final Plans Book
AIM Final Plans Book
 
AIM Final Plans Book: NSAC '07-'08
AIM Final Plans Book: NSAC '07-'08AIM Final Plans Book: NSAC '07-'08
AIM Final Plans Book: NSAC '07-'08
 
AOL Strategy Plans Book
AOL Strategy Plans BookAOL Strategy Plans Book
AOL Strategy Plans Book
 
Aim Final Plans Book
Aim Final Plans BookAim Final Plans Book
Aim Final Plans Book
 
RallyFwd Virtual Conference - Brandon Linn, Accolade
RallyFwd Virtual Conference - Brandon Linn, AccoladeRallyFwd Virtual Conference - Brandon Linn, Accolade
RallyFwd Virtual Conference - Brandon Linn, Accolade
 

Recently uploaded

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance
 
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FMEEssentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
Safe Software
 
Secstrike : Reverse Engineering & Pwnable tools for CTF.pptx
Secstrike : Reverse Engineering & Pwnable tools for CTF.pptxSecstrike : Reverse Engineering & Pwnable tools for CTF.pptx
Secstrike : Reverse Engineering & Pwnable tools for CTF.pptx
nkrafacyberclub
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
Prayukth K V
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
DanBrown980551
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance
 
Enhancing Performance with Globus and the Science DMZ
Enhancing Performance with Globus and the Science DMZEnhancing Performance with Globus and the Science DMZ
Enhancing Performance with Globus and the Science DMZ
Globus
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIs
Vlad Stirbu
 
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdfFIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance
 
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and SalesThe Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
Laura Byrne
 
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
James Anderson
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
Dorra BARTAGUIZ
 
RESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for studentsRESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for students
KAMESHS29
 
Free Complete Python - A step towards Data Science
Free Complete Python - A step towards Data ScienceFree Complete Python - A step towards Data Science
Free Complete Python - A step towards Data Science
RinaMondal9
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
UiPathCommunity
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
OnBoard
 
UiPath Community Day Dubai: AI at Work..
UiPath Community Day Dubai: AI at Work..UiPath Community Day Dubai: AI at Work..
UiPath Community Day Dubai: AI at Work..
UiPathCommunity
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
91mobiles
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
KatiaHIMEUR1
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 

Recently uploaded (20)

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
 
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FMEEssentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
 
Secstrike : Reverse Engineering & Pwnable tools for CTF.pptx
Secstrike : Reverse Engineering & Pwnable tools for CTF.pptxSecstrike : Reverse Engineering & Pwnable tools for CTF.pptx
Secstrike : Reverse Engineering & Pwnable tools for CTF.pptx
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
 
Enhancing Performance with Globus and the Science DMZ
Enhancing Performance with Globus and the Science DMZEnhancing Performance with Globus and the Science DMZ
Enhancing Performance with Globus and the Science DMZ
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIs
 
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdfFIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
 
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and SalesThe Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
 
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
 
RESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for studentsRESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for students
 
Free Complete Python - A step towards Data Science
Free Complete Python - A step towards Data ScienceFree Complete Python - A step towards Data Science
Free Complete Python - A step towards Data Science
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
 
UiPath Community Day Dubai: AI at Work..
UiPath Community Day Dubai: AI at Work..UiPath Community Day Dubai: AI at Work..
UiPath Community Day Dubai: AI at Work..
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 

Understanding Social Media