latest CV

1. Csaba Kocsis
(pron.: Chaba)
Mobile: 07393297399 (07552517458)
Address: 149 High Road, LONDON, E18 2PA
E-mail: csaba.kocsis.67@gmail.com
LinkedIn: http://uk.linkedin.com/in/csabakocsis
P R O J E C T S R E F ER EN C E
Profession: Senior IT professional, consultant, Microsoft Certified System Engineer
Documents:
• NI number, NHS number, bank account
• EU citizen and permanent resident (since 05/2016) in the UK
• Clean UK driving license
• Projects details
• Reference (available on request)
Other: • British MENSA membership
Qualifications: • ITIL v3 exam, Security Compliance exams IBM 2009
• ITIL v3 exam, Security Compliance exams EDS (HP) 2005
• MCSE 2000 + Messaging Microsoft 2003
• MCSE + Messaging Microsoft 2000
• MCP exams, MCT trainer Microsoft 1996
• Programming, database development Szamalk College 1992
Skills and
experiences:
• Active knowledge of Labtech, Autotask, Connectwise, Logicmonitor, Sophos Antivirus and UTM,
Macrium imaging, Cloudberry Managed Backup (in last two role)
• Deployment/maintenance/configuration/administration skills of VMware ESXi/vSphere 4.1-5.5 both
standalone/clustered environments.
• 15 years in system migration, consolidation, deployment, operation, administration, integration,
planning, and design, 1st
/2nd
/3rd
level support of Windows NT 4.0 - Server 2012 R2 standalone/cluster
servers, SBS servers, and Exchange 5.5 - 2013 servers, 1st
/2nd
support experience of all Microsoft
client OS up to Windows10
• 2 years experience of datacentre operations (cable patching, building rack cabinets, HP/Dell/IBM
servers, assemble/disassemble/deploy/install/remove/replace, SAN, NAS, iSCSI storages)
• Vendor brands (DELL, IBM, HP, INTEL, CISCO, 3COM, LINKSYS, NETGEAR, etc.) on desktop,
laptop, notebook, handheld device, tower-server, rack-server, Proliant, Blade, Poweredge, SAN,
storage units, and network appliance.
I have ample hardware knowledge and experience.
• Design, deployment, configuration experience of MS App-V 5 application virtualization infrastructure
• Sequencing experience application for MS App-V 5.
• Experience in deployment and administering MS WSUS technology
• Configuration and maintenance of Active Directory and group policy.
• TCP/IP network communication and Microsoft network services (WINS, DNS, DHCP, RAS, RRAS).
• Experience with HP Dataprotector, HP, DELL and IBM management software
(IBM Tivoli, HP System Insight Manager, DELL OpenManage), Microsoft SCOM.
• All MS operating systems: operation, managment, system planning/designing/testing, deployment,
migration, integration, troubleshooting/problem resolution and performance tuning/optimisation.
• Migration from SBS server and from old NT system
• ITIL v3, Microsoft MSF and MOF
• Good experience in 1st
/ 2nd
/ 3rd
level and VIP user (top level user) support
• Experience in Wintel Technical Team lead (IBM)
• Worked in teams/standalone positions, both as a managed specialist and as a project leader.
• 4 years using the Peregrine Digital Workflow Service Center ticketing and escalation system according
to requirements in a multicultural enterprise environment; 1 year with Remedy (IBM),
VMware Service Center 9 and experience with other helpdesk/incident management systems
• Experience of MS Visual Studio Reporting Designer environment.
• Highly skilled in Microsoft Office applications (Word/Excel/Powerpoint/Outlook/Visio).
• Experience in teamwork in a multicultural enterprise environment
• 5 years as Microsoft Certified Trainer (MCT), led courses, consulted and provided specific technical
suppport. Taught engineers and system administrators.

2. Careerhistory: 03/2016 – Headstart IT (London, UK)
Server, Network Support Engineer
• Provide 1st
/2nd
/3rd
line support to clients, Remote support for users
• On site engineering
• Deployment wide variety of software, hardware, network equipment, printer/WiFi/router/mobile device
installation, configuration
• Migration projects of our customers
06/2013 – 12/2015 Trilogy Technologies (formerly: B2Lateral) (London, UK)
Managed Services Engineer
06/2014-12/2015 Managed Services/Monitoring Team
• Monitoring our managed services client environments escalating cases to helpdesk/customer teams
and our internal teams
Senior Professional Services Consultant
• Provide 2nd
/3rd
line support to company customers, provide assistance to 1st
level colleagues
• Participated in both internal and external projects as senior server specialist
• Build/maintain Test/Demo environment, build/support test systems deployments
• Creating technical presentations, training of customers’ technical staff, teaching junior colleagues
08/2012 – 11/2012 LANZ (London, UK)
2nd
/3rd
line Support/Datacentre Engineer Investec Bank
• Provide 2nd
and 3rd
line support at Investec Bank’s London Office, engaged in server administration and
maintenance (Win2003/2008/R2, Exchange 2010, Citrix PS4.6/XenApp 6, VMware vSphere 4/5).
• Datacentre operations on our 1500 servers.
01/2010 – 05/2011 Rendszermérnök Csoport Kft (Budapest, HUNGARY)
Freelance System Engineer (CEO) Small Business sector with partner IT companies
• Provided 2nd
line support to small/medium companies ranging from 5 to 200 employees.
• Engaged in server administration and maintenance (SBS, Exchange, SQL), application support (Outlook,
Office browsers, ERP and custom built).
• Design and implement virtualisation environments, installing and configuring ESXi/VCenter 4.1, migrating
storage and network infrastructure (Windows 2003, SQL 2005, Exchange, SBS).
05/2009 – 12/2009 IBM (Székesfehérvár, HUNGARY)
Technical Leader, System Engineer Wintel II Team
• Lead a technical group of 8 strong system admins (junior colleagues), project management.
• Administered/managed Windows 2000/2003 servers of our Danish customers (banking, manufacturing,
freight/logistics/transport, health/hospital, campus, public sector).
04/2005 – 04/2009 EDS (HP) (Budapest, HUNGARY)
Reporting System Administrator
08/2008 - 04/2009: Management Reporting Team
• Administering, running, controlling reports.
• Developing new leveraged reports.
• Migration of old reports.
• User Support, error handling, problem solving.
2nd
and 3rd
line Support Engineer, Exchange System Engineer
04/2007 - 08/2008: KRAFT Team
• Migration support for various customer MS Exchange systems of version 5.5-2003.
• Operating and managing the new system, server monitoring and administration.
• User support, handling customer’s VIP users (dedicated role).
• Controlling and checking the backup/restore process.
• Generating analytics and reports.
04/2005 - 04/2007: EIT group
• Administering, operating and supporting the EDS/FŐTÁV account’s Exchange 2000 system.
• Administering, operating and supporting the DSM account’s Exchange 5.5 global system.
• User problem solving on all account
• Supporting all accounts’ VIP users (senior managment).
04/2001 – 03/2005 Humansoft (Budapest, HUNGARY)
System Integration Engineer, Trainer
• Supporting various business partners and customers.
• Technical preparation of new tenders (presales, sales technical support).
• Processing migrations, technical measurements and assessments, technical security audits, planning new
systems, making system plans and architectural plans/diagrams.
• Implementation/documentation, project management
• Handover to operations team, supporting infrastructure, training, leading courses.