This document provides an introduction to management and the basics of managing in today's workplace. It discusses key topics such as the importance of managers, what managers do, management functions and roles, management skills, and how the manager's job is changing with an increased focus on customers, social media, innovation, and sustainability. The document also covers decision making processes, organizational culture, managing in a global environment, and challenges of leading a global workforce.

1. Introduction to Management
and Basics of Managing in
Today’s Workplace
Presented by:
CRYSLER D. TUMALE

2. Why are managers important?
What can a great boss do?
• Inspire you professionally and personally
• Energize you and your coworkers to accomplish things
together that you couldn’t get done by yourself
• Provide coaching and guidance with problems
• Provide you feedback on how you’re doing
• Help you to improve your performance
• Keep you informed of organizational changes
• Change your life

3. Who are managers and where do they
work?
Manager- someone who coordinates and oversees the work
of other people so organizational goals can be
accomplished.
Levels of Management

4. Organization- a deliberate arrangement of people to
accomplish some specific purpose.
Characteristics of Organizations

5. What do managers do?
Management- Coordinating and overseeing the work
activities of others so their activities are completed efficiently
and effectively.

6. Four Functions of Management

7. Mintzberg’s Managerial Roles

8. Management Skills
Skills Needed at Different Managerial Levels

9. How is the manager’s job changing?
Importance of Customers to the Manager’s
Job
Importance of Social Media to the Manager’s
Job
Importance of Innovation to the Manager’s
Job
Importance of Sustainability to the Manager’s
Job

10. Why study management?
the universality of management
the reality of work
the rewards and challenges of being a
manager.
Universality of Management- is the reality that
management is needed in all types and sizes of
organizations, at all organizational levels, in all
organizational areas, and in organizations no matter where
they’re located.

12. The Reality of Work
To manage or be managed?

13. Rewards and Challenges of Being a Manager

14. “A key to success in management and in your career
is knowing how to be an effective problem-solver.”
•Define the problem
2. Look at the problem from different perspectives and
generate multiple solutions.
MAKING DECISIONS

15. 3. Evaluate the ideas or possible solutions.
4. Implement your solution.
5. Re-examine your solution.
The Decision-Making Process
Step 1: Identify a Problem
Step 2: Identify Decision Criteria
Step 3: Allocate Weights to the Criteria
Step 4: Develop Alternatives

16. Step 5: Analyze Alternatives
Step 6: Select an Alternative
Step 7: Implement the Alternative
Step 8: Evaluate Decision Effectiveness
Making Decisions: Rationality
•Rational Decision Making- it describes choices that
are logical and consistent to maximize value.

17. Making Decisions: Bounded Rationality
•Bounded rationality -a decision making that’s rational,
but limited (bounded) by an individual’s ability to process
information.
•Satisfice -accept solutions that are “good enough”.
•Escalation of Commitment -An increased commitment
to a previous decision despite evidence it may have been
wrong.

18. Making Decisions: The Role of Intuition
•Intuitive Decision Making- Making decisions on the
basis of experience, feelings, and accumulated judgment.

20. The Manager: Omnipotent or Symbolic?
The External Environment: Constraints and
Challenges
Managing the External Environment
and the Organization’s Culture

21. The Economic Environment
1. The Global Economy and the Economic Context
2. Economic Inequality and the Economic Context
The Demographic Environment

22. Characteristics and Importance of
Organizational Culture
7 Dimensions of Culture
1.Attention to detail
2.outcome orientation
3.People orientation
4.Team orientation
5.Aggressiveness
6.Stability
7.Innovation and risk taking

23. Current issues in Organizational Culture
Characteristics of an innovative culture
1.Challenge and Involvement
2.Freedom
3. Trust and Openness
4. Idea Time
5. Playfulness/Humor
6. Conflict Resolution
7. Debates
8. Risk Taking

24. Customer-responsive culture
1.Outgoing and friendly employees
2.Jobs with few rigid rules
3.Procedures, and regulations
4.Empowerment;
5.Clear roles and expectations
6.Employees who are conscientious in their
desire to please the customer

25. Workplace spirituality
Spiritual organizations
1.Strong sense of purpose
2.Focus on individual development
3. Trust and openness
4. Employee empowerment
5. Toleration of employee expression

26. Managing in a Global Environment

27. What’s your global perspective?
• Parochialism is viewing the world solely through
your own eyes and perspectives and not recognizing
that others have different ways of living and working.
• Ethnocentric attitude is the parochial belief that
the best work approaches and practices are those of
the home country.
• Polycentric attitude is the view that the managers
in the host country know the best work approaches
and practices for running their business.

28. • Geocentric attitude is a world-oriented view that
focuses on using the best approaches and people
from around the globe.
“The importance of regional trading alliances
and global trade mechanisms”
The global economy are shaped by regional trading
agreements, including the European Union (EU),
North American Free Trade Agreement (NAFTA), the
Association of Southeast Asian Nations (ASEAN),
and others.

29. The European Union

30. • North American Free Trade Agreement
(NAFTA)- were reached by the Mexican, Canadian,
and U.S. governments in 1992, a vast economic bloc
was created.
• U.S.- Central America Free Trade
Agreement (U.S. CAFTA)- promotes trade
liberalization between the United States and five
Central American countries: Costa Rica, El Salvador,
Guatemala, Honduras, and Nicaragua.

31. Association of Southeast Asian
Nations (ASEAN)
- is a trading alliance of 10 Southeast Asian nations—a
region that remains important in the global economy.

32. Global Trade Mechanisms
World Trade Organization (WTO)
- a global organization of 159 countries that
deals with the rules of trade among nations.
International Monetary Fund (IMF)
- an organization of 188 countries that promotes international
monetary cooperation and provides advice, loans, and
technical assistance.

33. World Bank Group
-a group of five closely associated institutions that provides
financial and technical assistance to developing countries.
Organization for Economic Cooperation and
Development (OECD)
- an international economic organization that helps its 30
member countries achieve sustainable economic growth and
employment.

34. Multinational corporation (MNC) -is any type of
international company that maintains operations in multiple
countries.
Multidomestic corporation –is an MNC that
decentralizes management and other decisions to the local
country.
Global company –is an MNC that centralizes
management and other decisions in the home country
Different Types of International Organizations

35. How Organizations Go International

36. GLOBE studies identified nine dimensions for assessing
country cultures:
1.Power Distance
2.Uncertainty Avoidance
3.Assertiveness
4.Humane Orientation
5.Future Orientation
6.Institutional Collectivism
7.Gender Differentiation
8.In-Group Collectivism
9.Performance Orientation
The relevance of the political/legal, economic,
and cultural environments to global business.

37. Challenges of Managing a Global
Workforce
Cultural intelligence -Cultural awareness and
sensitivity skills.
Global mind-set -Attributes that allow a leader to be
effective in cross-cultural environments.
Global Leadership and Organizational Behavior
Effectiveness (GLOBE) program -is a research
program that studies cross-cultural leadership behaviors

38. Global Mind-Set