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Twitter:The Perfect Solution for Lead Generation Connie Bensen Director of Community Strategy, Alterian @cbensen Digital Marketing World Fall Conference October 16, 2009
Value and ROI of a Twitter engagement     After 3 months -Customer base increased by 57% ,[object Object]
Multiple demo and pricing requests per day
 Increased sales staff
Established brand visibilityAfter 6 months:  Increased by 269%  ,[object Object],entering sales funnel ,[object Object],At 1 year: Increased by 840% ,[object Object],across the enterprise
Goals
Challenges
Twitter Community
Using Twitter for Lead Generation	 Monitor conversations around: ,[object Object]
competitors
 industry terms/phrases
What are they expressing a need for?There are many tools: Free ,[object Object]

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Twitter: a Case for Lead Generation

  • 1. Twitter:The Perfect Solution for Lead Generation Connie Bensen Director of Community Strategy, Alterian @cbensen Digital Marketing World Fall Conference October 16, 2009
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  • 3. Multiple demo and pricing requests per day
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  • 14. Answer an expressed need unitbtechnology: Are there any social media monitoring tools with a possibility to give direct feedback?. about 4 days ago felixvelarde: @vikkichowneywotcha Vikki - who would you recommend as a social media monitoring service? about 4 days ago
  • 15. jlnorwood: @rossdawson We are using http://www.techrigy.com/ for SMM. Great to catch up today, always a pleasure. about 2 days ago from web reply to rossdawson sm63: @chrisbrogan I'd agree. Though I wish they would make more interesting pricing models for smaller accounts. Techrigy works best for me! about 14 hours ago from web reply to chrisbrogan Increase brand awareness and engage advocates Enjoy the conversation! Humor… goldengateblond: Do you know how tedious social media monitoring is? Everyone talks too much. SHUT UP INTERWEBS. about 4 days ago
  • 16. A quick reminder about Twitter Meet People as People First! Always- Connect with others, share info and provide value Never– Push your products or post spam type info Listen, Participate and Build Relationships It’s a Community. Contribute to the conversation!
  • 17. Can you achieve Biz Objectives on ?
  • 18. Connie Bensen Director of Community Strategy Techrigy, an Alterian Company @cbensen ConnieBensen@gmail.com http://conniebensen.com

Editor's Notes

  1. Enthusiastic about sharing info with others
  2. Enthusiastic about sharing info with others
  3. Why it works for us – Early AdoptersUnderstand Basics of Social MediaPleased to Engage with a Listening Tool Enthusiastic about sharing info with othersTranscends time and geography
  4. Why it worked for us – Early AdoptersUnderstand Basics of Social MediaPleased to Engage with a Listening Tool Enthusiastic about sharing info with othersTranscends time and geography