The document discusses evidence-informed quality enhancement of Moodle adoption at Manchester Metropolitan University. It analyzes data from the Internal Student Survey and automatic Moodle audits to identify best practices and areas for improvement. Thematic analysis of student comments identified 18 themes for best features and 25 themes for needed improvements. Moodle audit data is also analyzed by faculty and unit to drive quality consistency across departments and programs. The ongoing process aims to improve the student experience through targeted staff training and refinements to Moodle templates and checklists.

1. Evidence-informed Quality
Enhancement of Institutional Moodle
Adoption
Catherine Wasiuk, Colin McAllister-Gibson, Kate Soper, Rod
Cullen and Neil Ringan
Learning Innovation
Manchester Metropolitan University

2. Background
● EQAL - ‘step-change improvement in student
satisfaction’ (Stubbs, 2014)
● MMU Moodle - wrapping the institution around the
learner
● Learning Innovation team
● Institutional approach to information, data
collection, management and analysis
● ISS - Internal Student Survey
● Automated Moodle audit data

3. Data Collection, Management and Analysis
1. ISS December 2014
● 48,000 comments (best & in need of improvement)
● 2072 comments – relating to Moodle and Learning Technologies
● Thematic analysis
● 746 comments - 18 ‘Best’ themes
● 1326 comments - 25 ‘In need of improvement’ themes
2. Automatic Moodle audit data
● Threshold standards for Moodle
● Reading lists
● Assessment hand-in dates
● Moodle content

4. Institutional: Best features

5. Best: Hotspots Analysis
Hollings Faculty

6. Institutional: Areas to improve

7. Improve: Hotspots Analysis
Hollings Faculty

8. Moodle Audit Data by Faculty

9. Moodle Audit Data by Unit

10. The Ongoing Quality Enhancement Process
● Institutional
o targeted cross-faculty staff development
o refine Moodle checklist template 2015/16
o inform QAA HE Review 2016
o iterative process – repeat for next ISS cross-referenced to
the automated audit data 2015/16
● Faculty
o working with Deans and SLTFs to drive quality and
consistency across department and programme areas
o targeted early intervention by unit using automated audit
data
Evidence based discourse about the student
experience

11. List of references
MMU (2014) Internal Student Survey December 2014
Naveh, G., Tubin, D and Pliskin, N (2012) Student satisfaction with learning
management systems: a lens of critical success factors. Technology,
Pedagogy and Education, 21(3), 337-350.
Stubbs, M. (2014) Transforming the Student Experience: Manchester
Metropolitan University’s EQAL Project. EUNIS Conference.
This work is licensed under a Attribution-
NonCommercial-ShareAlike 2.0 licence

12. Thematic analysis: Coding
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13. Thematic analysis: Codes
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14. Wrapping the institution around the learner
megamashup
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15. Wrapping the institution around the learner
15
Student ID
Timetable
Sync to
personal
device
Back

16. Student ID (+ Unit code)
Deadlines / extensions /
feedback return dates / provisional marks
Personalised submission sheet
Wrapping the institution around the learner
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17. Unit code
Resource list
Relevant resource
Wrapping the institution around the learner
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18. Unit code
Past exam papers
Past exam paper
Back
Wrapping the institution around the learner

19. Learning
Innovation
(LI)
Manchester
School of Art
Faculty of
Education
Faculty of
Health,
Psychology
and Social
Care
Faculty of
Science and
Engineering
Faculty of
Humanities,
Languages
and Social
Science
Cheshire
Campus
Hollings
Faculty
Faculty of
Business and
Law
Back
Learning Innovation
Learning and
Research
Technologies

20. Back