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Satisfaction surveys have increasingly been used as a proxy for student learning in higher education, for example in the UK’s teaching excellence framework. However, in this keynote I will critically discuss this practice using OU data on 111,256 students on 151 different modules. Significantly higher student satisfaction was found in modules in which students received large amounts of learning materials and worked through them individually, than in courses where students had to collaborate and work together. However, the best predictor for whether students actually passed the module was whether there were collaborative learning activities, such as discussion forums and online tuition sessions. In fact, no relations were found between student satisfaction scores and academic performance in those modules. Therefore, during the keynote I will discuss whether or not we should actually listen to students’ feedback, and if yes which students’ voices we should adhere to.