Financial Analysis Of Berjaya Times Square

Financial Analysis Of Berjaya Times Square
BERJAYA TIMES SQUARE
Berjaya Times Square is a 14–storey building located in the Centre of Kuala Lumpur, The building consists of business offices,
shopping malls, and leisure center with 1200 luxury service suites, over 1000 retail stores, 65 food and entertainment attractions such
as, GSC MAXX, Taman Berjaya Times Square Theme.this is a shopping center complex in Kuala Lumpur. It was inaugurated in
October 2003.
Summary:–
Type of Building : Residentials, hotel, shopping complex
No. of floors 14 storey
Gross Floor Area : 7, 500, 000 square feet
Rental Price RM 4, 200 – RM16, 000
Unit : 1,200 unit
Developer : Berjaya Group
Management : Berjaya Group
Completion Date : 2003
Development Value : RM 100,000,000
Financial Analysis
Facilities ... Show more content on Helpwriting.net ...
Shopping & Entertainment
Times Square is filled with shopping, dining and indoor theme park fun under one roof. Indoor theme will wholesome becomes a
family outing. There are have the thrill rides such as the 800 meter long roller coaster, kidz town, IMAX 3D theater in Asis largest
indoor theme park at Malaysia.
Car Parking
Factors increasing population, Times Square continues to satisfy the need by the tenant, who is a resident of the other stakeholders,
especially in Times Square to improve parking facilities and improve provision for more in the future. For the amount of space car
park with space for more than 5,000 tenants and visitors access card provided. This car park can accommodate 4, 300 cars, located in
the basement. Has 5 underground and 10 floors outbuilding.
Pharmacies and mobile outlets
There are several pharmacies like cosway, Guardian and Watson that offers quality pharmaceutical products at affordable prices.
There is also a mobile outlets such as Celcom cebtre, Sony Centre, Maxis and Digi Centre
... Get more on HelpWriting.net ...

Tan Lim Goh Tong Essay
Tan Sri Lim Goh Tong (February 28, 1918 – October 23, 2007) was a well–known wealthy Chinese–born Malaysian entrepreneur. He
was recognized for his vision and courage in transforming Genting Highlands from a virgin jungle into one of the world's most
successful casino resorts in Malaysia. He established the Genting Group in 1965 to build hilltop resort that has a single hotel in 1971
and expanded it where there are casinos, a theme park, several hotels, a convention centre and a golf course. Tan Sri Lim was once the
third richest man in Malaysia with a net worth approximate to be 4.2 billion USD. The government of Malaysia privileged Lim with
the title Tan Sri in 1979.
He was born in 1918 in Anxi, a hilly country in south eastern Fujian province, ... Show more content on Helpwriting.net ...
During the expedition that lasted nine days and eight nights, the expedition group has been able to collect a lot of data on the
topography, soil conditions, drainage and other relevant aspects of the region. This data is very useful in drawing up the plan for
developing a mountain resort.
While Tan Sri Lim planning this idea, many people started to misinform his plans by saying that he wanted to turn this land of
wilderness into a tourism resort. Most thought it was really risky and think that Tan Sri Lim who was financially comfortable to be
foolish to invest heavily in money and time to develop Genting, but he brushed off all these negativities and when ahead determinedly
with his plan.
After getting approvals from the Federal and State governments, Tan Sri Lim began the project and face enormous task. He face some
problems about building the access road towards the hilltop, sewerage system, water and electricity supplies and fire safety.
Fortunately, Tan Sri Lim Goh Tong was a wise entrepreneur because he is be able to build the access roads towards the entrance of the
resort in three years only although it is expected to take fifteen years to complete. Some water on the mountain has been identified,
water supply was proteted by building water collection stations and filtration stations with clean water stored in the

Case 29 Panera Bread Company: Rising Fortunes?
MAXIS BERHAD COMPANY PROFILE Maxis Berhad, with its consolidated subsidiaries (together, 'Maxis '), is the leading mobile
communications service provider in Malaysia with over 11.4 million mobile subscribers as of 30 June 2009. Maxis was granted
licences to operate a nationwide GSM900 mobile network, a domestic fixed network and an international gateway in 1993. It
commenced its mobile operations in August 1995 and launched its fixed line and international gateway operations in early 1996. Since
its establishment, Maxis has been providing a full suite of services on multiple platforms to fulfil the telecommunications needs of
individual consumers, SMEs and large corporations in Malaysia. Maxis ' mobile service is offered on a postpaid ... Show more content
on Helpwriting.net ...
They serve as the basis for policy and performance appraisals. This is what Maxis stands for : Simple * We aim to keep everything we
do as simple as possible. For example, customers understand what it is we are telling them because we do it in a way that is
straightforward and easy to understand. We make things simple for everyone, including ourselves. Keeping things simple also means
that everything we say is said in a clear direct tone of voice that is friendly and human. Trustworthy * Trust is crucial in every
successful relationship and this is true between customers and Maxis, just as it is true between the company and its employees. All
good relationships are built on trust which inspires confidence, and, assurance, conviction and reliance. To be trustworthy is a way of
life. Creative * Creativity defines us and therefore differentiates us from our competition. It inspires not only our communication
style, but also how we answer the phone, design our stores, and deal with challenges. Creative runs through everything we do and
everything we say, it 's in our DNA. Brave * To lead people into new territories we have to be brave. We have the courage to try new
things, to take the occasional calculated risk, to go where our competitors have not been. It ensures that we stay at the forefront and
that our customers benefit from new and better ways of doing things. It means doing the right thing,

Disney: Losing Magic in the Middle Kingdom
DISNEY: LOSING MAGIC IN THE MIDDLE KINGDOM Hong Kong Disneyland will provide guests with an immersive
experience to re–ignite "the magic that is the Disney storytelling tradition". The park will act as a springboard for our other businesses
throughout China and the region. – Andy Bird, president of Walt Disney International, August 20051 Three years after its opening in
September 2005, Hong Kong Disneyland had yet to gather sufficient momentum to catapult its attendance rate to a satisfactory level.
Despite high expectations of it as a cash–cow tourist attraction, things had turned rocky, with a series of negative media coverage both
before and after the launch. The park suffered a major blow after a ticketing hiccup during ... Show more content on Helpwriting.net
...
Disneyland is dedicated to the ideals, the dreams and the hard facts that have created America...with the hope that it will be a source of
joy and inspiration to all the world. – Walt Disney, founder of Disneyland, 19552 Disneyland was more than entertainment. It was
about creating a fantasy world as an escape–a holiday away from the strain of the bustling world. The business model of Disneyland
thrived upon the concept of a Disney resort with attractions, restaurants, merchandise shops and hotels. A visit to Disneyland was
touted as a vacation trip spanning several days. Excluding hotels, income from admission fees constituted around 49% of the park's
income, while the remaining 51% came from merchandise sales and restaurants.3 Most of Disneyland's attractions had a rigid limit on
the number of visitors that could be accommodated at a particular time. To enjoy popular rides, a waiting time of one to two hours was
normal. In general, visitors were fairly patient and accepted waiting as part of the experience. In the past few decades, American
parents that had grown up with Disney characters kept returning to the park with their children, relishing their childhood memories. In
this way, the Disney culture was passed on from one generation to the next. Overseas Expansion in Japan and France The first
Disneyland outside the US was opened in April 1983 in Tokyo. Disney took a cautious approach by granting an operation

Forms of Tourism
CHAPTER 3
FORMS OF TOURISM
Forms of tourism can be discussed in terms of the displacement of persons within certain conditions. These trips always take the
visitors outside their usual environment, but might take them also outside their country of residence into another economy. Forms of
tourism can also be discussed in terms of the different types of tourism in a particular country, i.e. ecotourism, sports tourism, health
tourism, etc.
FORMS OF TOURISM – DISPLACEMENT OF PERSONS
In economic measurement, countries are usually interested in looking separately at effects whether they occur on their soil or within
other economies. This issue is particularly relevant in the case of tourism which by nature supposes that individuals displace ... Show
more content on Helpwriting.net ...
NATIONAL PARKS
Mulu National Park, Sarawak
Kinabalu National Park, Sabah
Taman Negara, Pahang
Other National Parks In Malaysia
HILLS
Cameron Highlands, Pahang
Fraser's Hill, Pahang
Bukit Tinggi, Pahang
Other Hills In Malaysia
THINGS TO DO
Agro–Tourism
Angling
Bird Watching
Cave Exploration
Your Diving Paradise
Eco–Tourism
Golfing – 200 Courses To Choose From
Mountain Biking
Mountain Climbing
River Cruising
Rock Climbing
Exhilaration in Tropical Waters
Sport and Recreation
White Water Rafting
Wreck Diving
4 Wheel Drive Expeditions
More Adventures
Ecotourism evolved from nature tourism, which can be defined as, "Ecologically sustainable tourism with a primary focus on
experiencing natural areas". Using the same definition, ecotourism can be defined as ecologically sustainable tourism with a primary
focus on experiencing natural areas that fosters environmental and cultural understanding application and conservation.
Ceballos–Lascurain (1993) defined ecotourism as, "Environmentally responsible travel and visitation to relatively undisturbed natural
areas, in order to enjoy and appreciate nature (and any accompanying cultural features – both past and present) that promotes

conservation, has low negative visitor impact, and provides for beneficially active socio–economic involvement of local populations".
The National Ecotourism Plan for Malaysia, a study prepared for the Ministry of Culture, Arts and Tourism,

Marketing Management
Table of Contents
1.0 Introduction 2
2.0 Element of Marketing Mix 2
2.1 Price 3
2.2 Place 4
2.3 Product 5
2.4 Promotion 6
3.0 Corporate Social Responsibility(CSR) 7
4.0 Customer Relationship Management(CRM) 8
5.0 Marketing Strategy 9
5.1 Marketing plan 9
6.0 Conclusion 13
7.0 Reference 14
8.0 Appendix 16
1.0 Introduction
Suria KLCC is one of the world tallest and well–known buildings in world. Suria KLCC remains its position as leading retail centre in
the country. It is owned by company named KLCC Property Holdings Berhad (KLCCP). In every by year, revenue recognition of
KLCCP is increasing by rental income, car park operation, building and facilities management fees, hotel operations, and ... Show
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(Source:
http://www.klcc.com.my/KLCCWeb/klccp.nsf/F76B777F465FA6E748256D9E00267526/5A7BB0AC7F3DFC14482570C8003488A7?
OpenDocument)
2.3 Product
According to Elliott et al (2008), he stated that "product can be tangible and intangible goods as it can be a goods, services,
experiences, events, person, idea, activity, etc in an exchange." Product can be offering a goods and services in order to satisfy a needs
and wants. Suria KLCC is a famous shopping landmark in Malaysia and it has 6 levels of retail outlets with personalized theme which
creates distinctive characters in different levels. Isetan, Parkson Grand, Signatures food court in level 2 and Tanjong Golden Village
are the main tenants in Suria KLCC. There are more than 300 specialty stores which offer an array of goods and service to the
shopper. The end result would be from a perfect combination of fashion, entertainment, local and international food and arts. Most of
the international brands direct import their goods to the specific stores. Other that than, the world class Dewan Filkarmonik Petronas ,
Kuala Lumpur Convention Centre and Aquaria are nearby Suria KLCC as well. (Source: http://www.suriaklcc.com.my/index.php?
module=AboutSuria)

Besides that, the parking bay is considered one of Suria KLCC's products. It is because of it providing

Developing The Green Supply Chain Management
INTRODUCTION Malaysia is blessed with power resources both non renewable and renewable energy sources which will be
discussed here mainly on the logistics and Supply Chain Management in the oil and gas sector in the power industry. Further, we will
touch on the types of environmental issues faced. Also, the challenges of how to adopt greener practices in oil and gas sector as well
as the recommendation to mitigate environmental impact derived from power resources. Lastly, the role of society in developing the
green supply chain and how to get them motivated to adopt green practices. POWER INDUSTRY Power industry is crucial to any
country in order to develop and survive. Without power supplies, the development and its supply chain may not ... Show more content
982 5,435 3,736 2,368 93 394 – – – 1983 6,750 2,968 3,319 249 454 – – – 1984 7,721 1,691 4,112 270 913 – – – 1985 7,579 2,136
3,971 362 1,019 – – – 1986 7,060 2,286 6,162 268 1,070 – – – 1987 7,274 2,269 6,147 327 1,212 – – – 1988 7,635 2,597 6,271 260
1,288 – – – 1989 7,863 2,314 7,181 1,158 1,203 – – – 1990 8,783 3,651 6,801 1,326 915 – – – 1991 9,443 4,165 10,112 1,564 1,053 –
– – 1992 10,175 5,100 11,381 1,640 997 – – – 1993 10,135 5,814 11,360 1,352 1,262 – – – 1994 13,605 2,446 12,392 1,563 1,652 – –
– 1995 16,159 610 13,960 1,612 1,540 – – – 1996 18,255 1,099 15,567 1,677 1,243 – – – 1997 17,916 3,802 19,041 1,622 790 – – –
1998 17,133 1,920 19,101 1,731 1,113 – – – 1999 17,643 1,807 21,476 1,940 1,668 – – – 2000 21,673 –1,431 26,370 2,486 1,560 – –
– 2001 23,590 –1,917 25,649 2,970 1,687 – – – 2002 22,647 –521 26,101 3,642 1,329 – – – 2003 25,344 –1,391 27,257 5,316 1,056 –
– – 2004 25,335 –37 29,145 6,631 1,329 – – – 2005 24,339 –75 33,913 6,889 1,313 – – – 2006 24,909 –1,474 35,776 7,299 1,568 – –
– 2007 26,571 –995 36,639 8,848 1,510 – – – 2008 26,776 –2,282 39,289 9,782 1,964 – – – 2009 26,386 96 35,851 10,623 1,627 – –
– 2010 22,487 2,521 36,936 14,777 1,577 – – – 2011 24,679 2,224 35,740 14,772 1,850 24 – – 2012 28,054 –1,098 38,648 15,882
2,149 115 183 4 LARGEST POWER SUPPLY IN MALAYSIAAlthough Malaysia uses eight primary power supplies in both non
renewable and renewable energy sources, this paper will specifically discuss about Oil and Gas sector solely

One Significant Change That Has Occurred in the World...
E SSAYS ON TWENTIETH–C ENTURY H ISTORY In the series Critical Perspectives on the Past, edited by Susan Porter Benson,
Stephen Brier, and Roy Rosenzweig Also in this series: Paula Hamilton and Linda Shopes, eds., Oral History and Public Memories
Tiffany Ruby Patterson, Zora Neale Hurston and a History of Southern Life Lisa M. Fine, The Story of Reo Joe: Work, Kin, and
Community in Autotown, U.S.A. Van Gosse and Richard Moser, eds., The World the Sixties Made: Politics and Culture in Recent
America Joanne Meyerowitz, ed., History and September 11th John McMillian and Paul Buhle, eds., The New Left Revisited David
M. Scobey, Empire City: The Making and Meaning of the New York City Landscape Gerda Lerner, Fireweed: A ... Show more
content on Helpwriting.net ...
The beginnings and ends of what we choose to call centuries are almost invariably years of little significance. But there is little
agreement over when the twentieth century c.e. arrived, and there were several points both before the year 2000 (the collapse of the
Soviet Union, the reunification of Germany, the surge of globalization from the mid–1990s) and afterward (9/11, or the global
recession of 2008) when one could quite plausibly argue that a new era had begun. A compelling case can be made for viewing the
decades of the global scramble for colonies after 1870 as a predictable culmination of the long nineteenth century, which was ushered
in by the industrial and political revolutions of the late 1700s. But at the same time, without serious attention to the processes and
misguided policies that led to decades of agrarian and industrial depression from the late 1860s to the 1890s, as well as the social
tensions and political rivalries that generated and were in turn fed by imperialist expansionism, one cannot begin to comprehend the
causes and consequences of the Great War that began in 1914. That conflict determined the contours of the twentieth century in
myriad ways. On the one hand, the war set in motion transformative processes that were clearly major departures from those that
defined the nineteenth–century world order. On the other, it perversely unleashed forces

Essay About Tan Sri Lim Goh Tong
Tan Sri Lim Goh Tong (February 28, 1918 – October 23, 2007) was a prominent wealthy Chinese–born Malaysian entrepreneur. He
was renowned for his vision and courage in transforming Genting Highlands from an unexplored hilltop into one of the world's most
successful casino resorts. He founded the Genting Group in 1965 to build the hilltop resort, which opened with a single hotel in 1971
and expanded to include, in addition to casinos, several hotels, a theme park, a golf course, and a convention centre. He was once the
third richest man in Malaysia with a net worth estimated to be 4.2 billion USD. The government of Malaysia honoured Lim with the
title Tan Sri in 1979. He was born in 1918 in Anxi, a mountainous country in south eastern Fujian ... Show more content on
Helpwriting.net ...
As he was enjoying the soothing and refreshing cool breeze of Cameron Highlands, an idea struck him that in tropical Malaysia
everybody likes to retreat to a cool mountain resort for holiday. He was also convinced that as the standard of living rose steadily in a
fast developing Malaysia, more and more people would visit mountain resorts for relaxation and recreation, but Cameron Highlands
was too far away from the capital city Kuala Lumpur, therefore building a mountain resort nearer to Kuala Lumpur would have great
business potential. The moment he returned to Kuala Lumpur, he got hold of a topographical map of the Bentong district and scanned
it. Gunung (mountain in Malay) Ulu Kali at a place called Genting Sempah caught his eyes. Rising 1,800 meters and just 58 km away
from Kuala Lumpur, Gunung Ulu Kali fitted perfectly as his ideal place for a mountain resort. Tan Sri Lim formed an expedition and
explored the place. During the expedition that lasted nine days and eight nights, they gathered a wealth of data on the topography,
drainage, soil conditions and other relevant aspects of the region. This proved to be very useful in drawing up the plan for developing
a

SWOT Analysis
1.0 SWOT Analysis – An Overview
SWOT analysis is widely used by corporation all over the world to help them in developing their corporation's business strategy. It is
a normal practice that when we conduct business strategy, the main point that we will look into is the strength and weakness that leads
to the profit and loss of the corporation. How we tackle the strength and weakness are by conducting study on the opportunities and
threats seen surrounding.
SWOT is an acronym that stands for Strength, Weakness, Opportunity and Threats. A SWOT analysis is an organized list of a
business's greatest strengths, weaknesses, opportunities, and threats.
Strengths and weaknesses are internal to the company such as reputation, patents and ... Show more content on Helpwriting.net ...
Each course features an abundance of landscaped gardens and natural flora. Most of the fairways are often flanked by water and large
bunkers both from tees to the greens.
They pride themselves as an integrated resort with so much to do, and so much to indulge until the moment of departure. With the
most complete sports and leisure centre in Senai, it is now easier for corporates and families to organize their team–building activities
here. Strike the pins at the bowling centre, smash at the squash or target at the paintball – all range of activities are lined up to cater for
everyone's needs. The Sports & Leisure Centre is able to host up to 1000 participants at one time. Rock Climbing feature is also aimed
to be ready for the members by December 2014.
Allamanda Course
Designed as a "Resort Course", it is a favourite course for play featuring breathtaking scenery of water features, daunting sand
bunkers, and carefully–manicured Tifdwarf greens hidden amongst verdant landscaping. The fairways and roughs are severely
undulating in places, and well–guarded which can pose challenges towards securing a victory. It embodies 11 holes of water and two
signature holes represented by No. 2 and No. 15.
Cempaka Course
Playing this championship course demands full concentration. The Cempaka measures 7,156 yards from the pro tees, which requires
skill in assessment and execution. More intimidating is the number of severe

Case Study Of Cybercrime
In accordance with many decades of cyber evolution, a cybercrime is shown in different ranges of crimes, which depend on the spread
of technology and law. From the introduction of computer in the 1960s to the rise of personal computer in 1980s, cybercrime began to
appear. The crimes can vary from piracy of software to patent–related crimes. This caused a surge in the introduction of relevant
legislation in many countries and international organizations involved. In late 1990s, when Internet and transnational crimes were
born, the international community cooperated in many instances such as the passing of the UN General Assembly Resolution 45/121
in 1990 and the manual for the prevention and control of computer–related crimes issued in 1994. Despite all the ... Show more
Mr. Andrew Jonathan Hall was submitted to the Phrakanong Provincial Court, Bangkok, Thailand in 2014. The prosecutor and the
Natural Fruit Company Ltd. as the joint prosecutor filed a claim of the criminal defamation complaint against Mr. Hall. The Natural
Fruit Company Ltd., is one of the largest processors of pineapple, canned and juice in Thailand. The Natural Fruit Company Ltd. was
alleged to be involved in the violation of labors right through the confiscation of worker's work permit, preventing the workers from
changing employer and unlawfully deducting salaries. All of the allegations were published in the Finnwatch Report, the NGO
concerned with promoting socially responsible business. Based on the investigations and interview of six employees in the company,
Mr. Hall, as a British Associated Researcher and Foreign Expert in Thailand, was interviewed. The interview was uploaded on
YouTube by Al Jazeera Media Network, a broadcaster based in Doha, Qatar. Mr. Hall was shown the factory of Natural Fruit Ltd.
Company. During the interview, Mr. Hall referred to the Finnwatch report and clearly heard to say the name of the company and the
alleged labor

The Factors That Contribute to the Restriction in Freedom...
CHAPTER 1
THE FACTORS THAT CONTRIBUTE TO THE RESTRICTION IN FREEDOM OF SPEECH AND INFORMATION IN
MALAYSIA TOWARDS IUKL'S LOCAL STUDENTS
1.1 Introduction
"Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to
seek, receive and impart information and ideas through any media and regardless of frontiers." (The Universal Declaration of Human
Rights, Article 19, 1948).
Freedom of speech and information is the one of the rights to every people in the civilized nation. Freedom of speech and information
can be describe as the freedom of each of the citizen to voice out their opinion in the appropriate way and gain the access to the useful
information without any ... Show more content on Helpwriting.net ...
Sociological:
The un–expose to the information and knowledge has made the students unaware about the importance of the freedom of speech. Thus
influence the interaction among them in their daily life.
Dutton's 2004 say: This publication argues for a fresh approach that moves beyond the limitations of the 'information society' concept
that has been the most common way of signifying the broad, interconnected range of social and economic changes tied to ICTs.
Rethinking access in the way proposed here opens a broader understanding of the term access' in relation to ICTs than the traditional
definition that referred primarily to physical access to ICT infrastructures, systems, and devices. It also widens the object of that
access from information, as implied by the term 'information society', to include people, services, and technologies. (p. 22)
The restriction to the access of information has made the student unaware about the right to the freedom of speech and information.
Thus, they will not make this as one of the topics of conversation in their daily life interactions.
Legal:
The restriction in term of laws and legislation for the freedom of speech and information among the students.
"All the treaties about human rights allow limitations on freedom of expression when national security is discussed. Again in almost
all states where freedom of information is being

Drama as a Means of Improving the Advocacy Skills of...
Drama as a Means of Improving the Advocacy Skills of Non–English–Speaking–Background Students Chamkaur Gill Faculty of
Humanities & Social Sciences Bond University, Australia cgill@staff.bond.edu.au This paper will discuss the problems facing
overseas–Asian students who study law in Western universities and will deal with how drama can help improve their English–
language oral–communication skills. A profile of the average student belonging to a high–context, relational culture will be provided
with the aim of showing why such a student needs full–on immersion in oral English. An attempt will be made to suggest that the
activities and materials employed by instructors using such a strategy can help lower students?affective ... Show more content on
Helpwriting.net ...
The general tone is one of harmony, a concept that one normally does not associate with law, given its adversarial traits. In
anthropological terms, we are dealing with students who share a relational and collectivist philosophy, rather than one based on
transactional or individualistic notions (Goh, 1996, 2002). They are reluctant to ‘open up?because of ‘social anxiety?(Schneier &
Welkowitz, 1996), thus limiting their participation in oral interaction. Even the body language they exhibit denotes appeasing and
pacific behaviour. They are less inclined to communicate through touch, facial expressions or gestures (Willoquet–Maricondi, 1991).
Such students can be said to be cautious about a loss of face. They tend to be easily affected by embarrassment when they make
mistakes that are linguistic, paralinguistic or content–related. While there is no denying the fact that Western students, too, can get
embarrassed, Asian students generally get into the ‘once bitten twice shy?mode more immediately than their Western counterparts.
So, instead of facing the risk of being shamed, they would much rather limit their participation in the proceedings. The classroom
behaviour of such students could be described as follows: 1. Reserved ?usually quiet or with limited participation during discussions;
tend not to volunteer

Rastafarian
Rastafari This page intentionally left blank Rastafari From Outcasts to Culture Bearers Ennis Barrington Edmonds 2003 198
Madison Avenue, New York, New York 10016 Oxford University Press is a department of the University of Oxford It furthers the
University's objective of excellence in research, scholarship, and education by publishing worldwide in Oxford New York Auckland
Bangkok Buenos Aires Cape Town Chennai Dar es Salaam Delhi Hong Kong Istanbul Karachi Kolkata Kuala Lumpur Madrid
Melbourne Mexico City Mumbai Nairobi São Paulo Shanghai Taipei Tokyo Toronto Oxford is a registered trade mark of Oxford
University Press in the UK and in certain other countries Copyright © 2003 by Ennis Barrington Edmonds The ... Show more content
I grew up in Jamaica at a time when Rastas were still regarded as useless, lazy, half–insane, ganja–smoking illiterates who were of no
value to society. Teachers, students, ofﬁce workers, and anyone of social importance could not grow locks, and families would go into
mourning when their sons would start sprouting them. I heard the term "black heart man" used again and again as a means of
expressing fear or ridicule of the Rastafarian. And this was in the early 1970s–after Bob Marley's emergence as an international viii
FOREWORD star, after Selassie's arrival in Jamaica, and after so much had been written about the importance of Rastafarianism. The
problem was that Rasta was counter to the strong Christian structure that dominated and continues to dominate Jamaican life and was
seen ﬁrst as heretical and misguided before its powerful social and political ideas were fully appreciated. Most important, however,
was the Rastafarian insistence that Africa was the promised land and that Jamaicans should look to Africa for their model of value
rather than to Europe, which was seen as foolish and a painful reminder of slavery and oppression. Rasta was an offense to those who
wanted to deny the African part of their heritage. And the truth is also that in Jamaica at that time the privileging of lighter–skinned
people was

Case Study Of FRHI Hotel Management
FRHI Hotels & Resorts is a hotel management company that was found in January 2006. That year Kingdom Holdings and Colony
Capital entered into a joint venture. Through that cooperation they obtained Fairmont Hotels and Resorts and combined Fairmont's
business with Colony Capital owned Raffles Hotels International. The FRHI parent company controls three brands of hotels,
Fairmont, Raffles and Swissôtel with more than 105 hotels and resorts in 33 countries all around the world. The main office is located
in Toronto, Canada. While staying on luxurious and upper upscale level, each leading brand promotes its own recognizable
personality. Raffles represents sophisticated luxury, personal and attentive service a and residential charm, along with ... Show more
By using this strategy, they notice who has provided customer with outstanding service, choose winner in separate categories and
reward. This kind of strategy is quite important in hotel business since they (hotel and employees) are stimulating each other. This
program encourages employees to find better way to communicate with company and college effectively. Most of all, since it is a
comprehensive method, it can even build their social connection further and further if they understand and communicate with each
other in the right way. In addition, Fairmont hotels also give exclusive deals to their employees, family members and friends. As
employees who have moved to another property of the hotel chain notice and compare common customer's needs, they realize how
their customer should be treated and what is the most important factor to sustain their service

Case Study Of Aquaria KLCC
Aquaria KLCC can indeed claim itself as 'The Ocean in the Heart of Kuala Lumpur'. Located on the Concourse Level in Kuala
Lumpur Convention Centre, the 60,000 square foot oceanarium is home to over 5,000 different marine lives and land–bound
creatures! Dato' Simon Foong who is the current Group CEO has been a key player in realizing the vision of Aquaria KLCC since its
inception in 2005. The idea of having such an exhibit popped up as he felt the need to do something that could promote environmental
conservation awareness. He also admitted that the passion his children expresses for aquariums that they visited whilst travelling
abroad motivated him to ensure that Malaysia has world–class aquariums too. Aquaria KLCC was also initiated with the hope that
"everybody will feel like the ocean is just a step away from them". The elements of education and entertainment are here to meet and
greet its visitors. Not only do visitors get to witness majestic livings that range from stingrays to geckos to even corals in close–up
view, but they will also be fed with information that relates to the subjects. Fun facts and interactive devices are placed at strategic
locations for visitors' access. The friendly staffs are available to answer your queries too! New species are introduced from time to
time here, thus making the visit to this particular exhibit ... Show more content on Helpwriting.net ...
The tank holds the title of Malaysia's largest single salt water tank. Moreover, they have Malaysia's longest underwater tunnel which
is 90 meter in length. The significant 15–feet tall tube tank which design takes after the historical man–made lake in Terengganu
known as Tasik Kenyir is also a significant architectural building that can be found here. The Piranha tank is the all–time crowd
favourite whereby 200 Red–Bellied Piranhas are on display. Only Aquaria KLCC has the permission to exhibit this species in

Essay about This Is How Nike Became Famous
9–207–005
REV: MAY 24, 2007
WILLIAM GOETZMANN IRINA TARSIS
Dubailand: Destination Dubai
The biggest war that any country can engage in is that of development. Although it is a long and costly war, the number of soldiers
increases instead of decreasing. So let's take part in the war of development together, and let our victims be poverty, ignorance, and
backwardness. – Sheik Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai1 Dubailand, designed to be the world's largest
amusement park, was rising out of a stretch of desert near Arabian Gulf. As envisioned, the complex would cover three times the
surface of Manhattan, or 45,900 acres, and nearly 5% of Dubai, a tiny emirate on the Arabian Gulf with population of one million. In
addition ... Show more content on Helpwriting.net ...
Founded on May 26, 1981, GCC aimed to promote coordination between its member states.3 In 2003, approximately four million
people lived in the UAE, with about one quarter residing in Dubai (835,000 men and 369,000 women).4 This population was
predominantly not indigenous as 60% hailed from Asia, 15% came from other Arab countries, and 5% were from Europe. All key
positions in the Dubai government however were occupied by members of a ruling family–their authority unchallenged by political
parties or universal suffrage.5 While the ruling family tolerated non–Muslim religions, the preaching of any expression of religion
other than Islam was forbidden as was the formation of trade unions.
Natural resources: Water Water consumption in the UAE water consumption was high due to temperatures that reached 47.1C
(116.8F) in the summer, high relative humidity, and infrequent rainfall (see Exhibit 3 for basic climatological data).6 The potable
water in the region came from two sources: 10% from wells (ground water) and 90% from desalination facilities. Desalination was a
very expensive and environmentally taxing process, and more than 50% of world's desalination projects were located in the Gulf
region.7
According to Dubai Electricity and Water Authority (DEWA), in 2004 water production in Dubai alone exceeded 61,463 million
imperial gallons (MIG) 58,808 MIG generated by desalinization with demand steadily

The Future Challenges and Opportunities to Malaysia's Mice...
Discuss The Future Challenges And Opportunities To Malaysia's MICE Industry "Malaysia is fast emerging as one of the top
destinations in the world for Meetings, Conventions, Incentives and Exhibitions (MICE). The country ranks 23rd in the world, based
on the International Congress and Convention Association's statistical preview of association meetings held in 2006, up 10 spots from
the previous year. Malaysia is banking on its top–notch convention centres, quality accommodation, value–added services and many
other attractions to propel itself into the top ten." (Visitors Guide Malaysia c.2008, p.1) "Statistics–wise, total conference arrivals in
2007 was 1,000,000 or 4.8% of tourist arrivals, compared to 820,000 in 2006." (Visitors ... Show more content on Helpwriting.net ...
(Visitors Guide Malaysia c.2008, p.1) Year | Tourist Arrivals (mil) | Tourist Receipts(RM mil) | 2002 | 13.29 | 25,781.1 | 2003 | 10.58 |
21,291.1 | 2004 | 15.70 | 29,651.4 | 2005 | 16.43 | 31,954.1 | 2006 | 17.55 | 36,271.7 | 2007 | 20.97 | 46,094.0 | Figure 1.2 Tourist
Arrivals And Receipts 2002 – 2007. (Visitors Guide Malaysia c.2008, p.1) Year | Tourist Expenditure (RM bil) | Conference Delegate
Expenditure (RM bil) | % Share | 2002 | 25.78 | 2.20 | 8.5 | 2003 | 21.29 | 1.73 | 8.1 | 2004 | 29.65 | 2.14 | 7.2 | 2005 | 31.95 | 2.27 | 7.1 |
2006 | 36.27 | 2.56 | 7.1 | 2007 | 46.10 | 3.17 | 6.9 | Figure 1.3 Percentage of Conference Expenditure Against Total Tourist Expenditure
2002 – 2007. (Visitors Guide Malaysia c.2008, p.2) | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | % Change | International
Conventions | 925 | 2,956 | 2,294 | 2,875 | 3,222 | 3,418 | 4,221 | 23.50 | Foreign Delegates | 473,486 | 699,486 | 550,741 | 675,699 |
773,562 | 820,243 | 1,013,104 | 23.50 | Receipts From Foreign Delegates (RM bil) | 1.23 | 2.03 | 1.73 | 2.14 | 2.27 | 2.56 | 3.17 | 23.8 |
Figure 1.4 International Convention & Exhibitions in Malaysia 2001 – 2007. (Visitors Guide

Factors Influencing Customer Retention Towards Room Services
1.0 INTRODUCTION
In managing the business which provides pure services to the customer, company need to ensure that the service delivered is meeting
with expectation and satisfied the customer. The quality of services is considered to be a critical success factor for the service
companies. Service is close conceptual as well as empirical link to customer satisfaction turned it into the core marketing instrument,
making it the most researched area in services marketing (Fisk et al., 1995; Bolton et al., 2000). In addition, the accumulated research
has linked positively the service with profitability (Fornell, 1992). It is very important to retain the customer. But, nowadays, the
service provider needs to identify other factors ... Show more content on Helpwriting.net ...
There are Human Resources Department, Account Department, Sales & Marketing Department, Food & Beverage Department,
Housekeeping Department, Front Office Department, Maintenance Department, Kitchen Department and lastly Security Department.
Swiss Inn Sungai Petani has 101 rooms which provide restful havens and the ultimate in modern day comforts. Beside that, Swiss Inn
also equipped with contemporary amenities, 21 suite rooms which come with private Jacuzzi and a health central with sauna which
guaranteed to alleviate stress. Furthermore, there also other facilities includes 2 tennis courts, squash court and also tennis tables for it
customers and guests while they are staying there. The most popular facilities provided in Swiss Inn Sungai Petani are swimming
pool. Then, this hotel also provided a gymnasium for their customer who are care about keeping their fitness and health. For the
conferences or seminars purpose, the customers can take pleasure in any of their 12 well equipped function rooms named on flower
like ORCHID, HIBISCUS, BOUGAINVILLEA, LILY, TULIP, BLOSSOM, DAHLIA, CARNATION, LOTUS, IXORA, and
JASMINE. Besides that, they also has elegant ballroom which comes complete with a stage, perfects for hosting wedding receptions,
banquets and even performing arts. For dining pleasure, the customers and guests can head to The Garden

Tqm in Starwood
Starwood Hotels & Resorts Worldwide In partial fulfilment Of the requirements in Total Quality Management 12 October, 2010 I.
INTRODUCTION Being one of the of the leading hotel and leisure companies in the world, Starwood Hotels and Resorts Worldwide,
Inc. already has nearly 1000 properties in some 100 countries and approximately 145,000 employees at its owned and managed
properties. Starwood Hotels and Resorts is a fully integrated owner, operator and franchisor of hotels and resorts with different
internationally renowned brands of St. Regis, The Luxury Collection, Sheraton, Westin, Four Points by Sheraton, W, Le Méridien,
Aloft and Element. It also owns one of the premier developers and operators of high–quality ... Show more content on Helpwriting.net
...
The Company is organized into two business segments: hotels and vacation ownership and residential. In January 2010, the Company
announced that it has completed the disposal of Bliss World Holdings, Inc. to Steiner Leisure Limited. History of the company:
Starwood Hotels & Resorts Worldwide, Inc. is one of the top hotel companies in the world. The company owns and operates hotels
under leading brands such as Sheraton, Westin, St. Regis, Four Points, and its recently developed W brand. The majority of
Starwood's hotels are owned by franchisees, and the company directly owns or leases about 170 of its approximately 750 hotels
worldwide. Close to 500 of the company's hotels are in North America. Starwood also runs hotels in some 80 countries in Asia,
Europe, Africa, and South America, including a chain of prestigious European palaces called the Ciga Group. The company began as a
small investment firm and then became a real estate investment trust (REIT). In

Harvard Referencing System
Harvard Referencing System
Tunku Abdul Rahman College
Compiled by Dr Chook Ka Joo Quality Assurance Department Tunku Abdul Rahman College and Mr Johnny Chin Fui Chung School
of Social Science and Humanities Tunku Abdul Rahman College 2010
For internal circulation only. ©Tunku Abdul Rahman College. All rights reserved.
CONTENTS 1.0 2.0 3.0 4.0 5.0 6.0 7.0 REFERENCES
Page
INTRODUCTION THE IMPORTANCE OF CITING REFERENCES REFERENCING SYSTEM THE HARVARD REFERENCING
SYSTEM CITATION IN THE TEXT THE REFERENCE LIST EXAMPLES OF REFERENCING
1 1 1 2 2 6 9
TAR College Harvard Referencing System
TUNKU ABDUL RAHMAN ... Show more content on Helpwriting.net ...
For example: Many factors are known to affect the success of students at the tertiary education level (Saunders 2005). OR
TAR College Harvard Referencing System 2
5.2
Saunders (2003, p. 21) claims that there are many factors that are known to affect the success of students at the tertiary education
level. In these two examples, the sentences summarise the main view expressed in an article written by Saunders. Also note that the
first example highlights the information but the second example highlights or gives prominence to the author of the article. i. If the
author's name occurs naturally in the sentence, the year is given in parentheses: In a popular study, Harvey (2005) argued that we have
to teach good practices... As Harvey (1992, p. 21) said, 'good practices must be taught' and so we... ii. If the name does not occur
naturally in the sentence, both name and year are given in parentheses: A more recent study (Stevens 2002) has shown the way theory
and practical work interact... Theory rises out of practice, and once validated, returns to

Public Finance Institutions in India- a Brief Discussion
Public finance institutions According to sec 4A of companies cat 1956: (1) Each of the financial institutions specified in this sub–
section shall be regarded, for the purposes of this Act, as a public financial institution, namely:– (i) the Industrial Credit and
Investment Corporation of India Limited, a company formed and registered under the Indian Companies Act, 1913 (7 of 1913);
(ii) the Industrial Finance Corporation of India, established under section 3 of the Industrial Finance Corporation Act, 1948 (7 of
1948);
(iii) the Industrial Development Bank of India, established under section 3 of the Industrial Development Bank of India Act, 1964 (18
of 1964);
(iv) the Life Insurance Corporation of India, established under ... Show more content on Helpwriting.net ...
2005 ICICI acquired Investitsionno–Kreditny Bank (IKB), a Russia bank with about US$4mn in assets, head office in Balabanovo in
the Kaluga region, and with a branch in Moscow. ICICI renamed the bank ICICI Bank Eurasia. Also, ICICI established a branch in
Dubai International Financial Centre and in Hong Kong. 2006 ICICI Bank UK opened a branch in Antwerp, in Belgium. ICICI
opened representative offices in Bangkok, Jakarta, and Kuala Lumpur. 2007 ICICI amalgamated Sangli Bank, which was
headquartered in Sangli, in Maharashtra State, and which had 158 branches in Maharashtra and another 31 in Karnataka State. Sangli
Bank had been founded in 1916 and was particularly strong in rural areas. ICICI also received permission from the government of
Qatar to open a branch in Doha. ICICI Bank Eurasia opened a second branch, this time in St. Petersburg. 2008 The US Federal
Reserve permitted ICICI to convert its representative office in New York into a branch. ICICI also established a branch in Frankfurt.
*2.Industrial* Development Bank of India The Industrial Development Bank of India Limited commonly known by its acronym IDBI
is one of India's leading public sector banks and 4th largest Bank in overall ratings. RBI categorised IDBI as an "other public sector
bank". It was established in 1964 by an Act of Parliament to provide credit and other

Primary Tourist Destinations of the World and an...
Primary Tourist Destinations of the World
Introduction
The objective of this study is to examine the primary tourist destinations for the world and to examine the tourism receipts generated
by these specific destinations. Toward this end, this work will review the recent literature published reporting on tourist destinations.
I. Receipts for 2010 by Region
Tourist destinations for Europe is reported at 306.4 billion for 2010 with the Southern Mediterranean claiming 118.7 billion, Western
Europe claiming 107.1 billion, Northern Europe claiming 36.0 billion and Northern Europe claiming 44.6 billion for 2010. Asia and
the Pacific 187.6 billion with North–East Asia claiming 92.3 billion, South–East Asia claiming 51.3 billion, Oceania claiming 29.7
billion and South Asia claiming 14.2 billion for 2010. (UNWTO Tourism Highlights, 2011)
The Americas stated 137.4 billion in tourist income in 2010 and specifically with North American claiming 98.9 billion for 2010, the
Caribbean claiming 17.8 billion for 2010, Central America claiming 5.1 billion for 2010, and South American claiming 15.5 billion in
tourism income for 2010. Africa stated 23.9 billion in tourism income for 2010 with North Africa claiming 7.5 billion in tourism
income and Sub–Saharan Africa claiming 16.3 billion in tourism income for 2010. Finally, the Middle East states 37.9 billion in
tourism income for 2010. (UNWTO Tourism Highlights, 2011)
II. Receipts Per Arrival
The total for international tourism

Role Of The Australian Government For Unauthorised...
Introduction:
The purpose of my outcome is to research comparisons between the roles of the Australian government for unauthorised arrivals
found to be refugees and those who are not.
According to Australian Human rights commission (2014), recently, asylum seekers who arrive without visas and by boat are detained
and usually transferred to Christmas Island. On the other hand, asylum seekers who arrive in Australia by plane with appropriate
documentation are granted bridging visas and released into the community pending www.humanrights.gov.au (2012). The reason of
being important is issue begin from many years ago and still going, so the government has to do something and also each year the law
of Australia is getting change.
What is the ... Show more content on Helpwriting.net ...
An asylum seeker is a person who leaves their home country for the same reasons as a refugee and has applied for protection as a
refugee humanright.gov.au (2012). An asylum seeker, refugees as opposed to migrants have very different experience and reasons for
leaving and moving to another country. Moreover, a refugee or an asylum seeker may not have the option to choose where to go, but
migrant has. refugeecouncil.org.au (2014).
What is the Australia's humanitarian policy regarding asylum seekers and refugees?
Australia Government (2015), states that, Australia has two main components in its Humanitarian program, to begin with Australia
provides offshore resettlement for person who has been found to be a refugee. And processing of asylum seeker on off shore sites such
as Christmas Island, Nauru and Manus Island poses a signification threat to mental and physical health amsa.org.au (2015). According
to my interview (2015), with Ms Shakila Muradi ''we came with a fake passport from New Delhi to Kuala Lumpur, Malaysia and then
we spent more money to get to Indonesia then Australia by boat.
According to Australia Government (2015), Australia's onshore Special Humanitarian Program Visa can be granted to people whose
human rights are found to be exploited in their home country. The government has increased the number of resettlement place
available for family members through the (SHP). And

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