2. IMPRIMIS LIFE Can Bridge This Gap…
would you like to
hear about a
Probably you already know about it, we are only going to suggest to you ways how you
can use this media in a cost-effective manner to further your business goals
2
4. Proudly announce- a new addition to its
business strengths ….
STRATEGIC MEDIA
4
5. Changing
And in order to retain its competitiveness in the
changing times any business has to …
“B”
FUTURE READY
Move with the times or be left out…
5
6. In the new Age Environment have to be…
More focused
More Competitive
Online
Fast
Analytical
Community-driven
24x7, worldwide
Thought-leaders
Should also seen to be good -- being good alone is not good enough anymore …
6
7. In this new age environment need to…
Think Global- Act Local
Be media savvy
Be customer friendly
Be innovative and forward looking
Communicate Effectively – both internally as well as externally
7
11. NGOs
Government
Tax Authorities
Dealers/Distributors/Retailers
Brokers & Commission Agents
Contractors & Service providers
Suppliers & Transporters
Or should we just say…
…People!
11
15. Technological innovations are having an impact on the way PR is
practiced.
The world has become smaller and people can communicate with each
other with a speed and ease that wasn't possible just a few years ago.
Internet, blogs, forums, wikis and other online possibilities have changed
the speed and the process of communication.
This is the age of New PR
15
16. A new ray of hope, beyond the News media…
Till a few years back newspapers, radio and TV were the only mediums of mass
communications, not anymore.
Today you have a plethora of non-traditional media options to choose from…
You can actually decide the content too… unlike in the case of newspapers where
you could not tell them what to publish or what not to…
Here you are no less than the media owner… who decides what, why, where, when
and how
Traditional News has a shelf life of 36 hours – if noticed at all
You can’t bank on media and the business press to always cover each and every
event of yours, unless the stock market catches a cold, each time you sneeze
But your…customers and prospects need to be regularly informed.
It’s the age of direct and informal communications
16
19. ITU reports on global media consumption by age & time spent.
18-35 Year Olds Over 55 Year Olds
Print Digital
Digital Print
Digital
Radio
TV
Radio
Print
Cinema TV
Radio
TV
Note: Both groups
consume 40 hr/week
Source: ITU Digital Life Dec 2006
19
21. • News audiences are discarding television and newspapers and using the Internet as
their main source of information. A trend that could eventually see the demise of local
papers -- Study conducted by Harvard University professor Thomas Patterson
• TV is taking a backseat as primary media device: IBM study
• Indian entertainment-media industry to grow at 19% per annum to reach at Rs 83,740
Crore by 2010, from present Rs 35,300 Crore- Ficci-Pricewaterhouse Coopers Study
•Print media will grow at a rate of 12% to reach Rs 19,500 Crore by 2010 from Rs 10,900
Crore at present
• Radio is likely to grow four-fold from the present Rs 300 Crore to Rs 1,200 Crore by
2010, showing an annual compounded growth of 32%. Radio FM has grown by 55 %.
Today’s increasingly transparent, direct, high velocity communications environment demands
something new and better
21
22. 1.2 Billion Internet users – and growing
75% of businesses use the web for information & research
60 Billion emails daily
60,000 videos uploaded to YouTube daily
75,000 blogs created daily
1.2 million blog posts each day
240,000 MySpace users added each day
75,000,000+ total MySpace
22
23. Fastest growing Internet user base in the world….growing
3.5 Lakh users monthly
Fastest growing mobile users base in the world grown
from 1 million in 2000 to 112 million in 2006
Projected to be one of the Top three Wimax (wireless
broadband) markets in the world by 2010
CAN YOU AFFORD TO LET GO OF THE OPPORTUNITY!!
23
26. Traditional Mediums of Corp. Communication
Print
Posters
Popularity
ranking
Traditional
Mediums
Catalogues
Broachers
26
27. New Mediums of Corporate Communication
Audio - Video/
Podcasting
Mobile multi- New
media e- Age Blogs
communication Mediums
Popularity
ranking
Social
Networking
Forums,
Discussion
Groups,
Wikipedia
27
30. What are blogs and what’s unique about this medium?
What can blogs do for you?
30
31. Blogs
New found freedom to Communicate
Immediate,
Unlimited Communication
24x7
No editorial censorship/ restriction
Wide Reach
Low Cost
Global reach at less than local travel cost
31
32. Excellent means of participatory Communication
Use in informing/ building rapport with customers
Media Relations and online press room
Knowledge Sharing
Recruitment
Test ideas or products
Improve Search Engine ranking
No need to depend on any middleman
No editorial curb
Freedom to have your say, anytime 24X7
No Need to wait for tomorrow’s newspapers when you can say something,
today and that too right now
32
33. Why not ?
Better than spending 1000s of rupees on leaflets/ banners for business promotion
Does not cost you much except your time
Reach of the Internet is vast, worldwide… and
Better than trade or business press– where you can’t get news space everyday
What you wish to communicate is not filtered and vetted before being released
Lower cost per influence or hit… and…
Direct & two way communication channel between the Company and its buyers
Regular flow of information & feedback between the company and its stakeholder
34. Companies like BMW, Shell, General Motors, French Newspaper Le Dauphiné Liberé, IBM
and British Airways are now using blogs and podcasting strategies to reach out to the
rapidly expanding community of consumers. Here is what they do.
BMW – created www.bmwfilms.com to showcase short films made by acclaimed Hollywood
directors. It also has www.bmw-audiobooks.com where customers can download exclusively
commissioned audio short stories for free.
Shell-- uses webcasts, downloadable video and forums on its website.
General Motors-- Vice chairman Bob Lutz communicates directly with customers by writing a blog
IBM-- has a website dedicated to its several wikis for the IBM community, where questions and
comments can all be posted.
British Airways-- added a Google Earth mashup to its website to provide customers with more
information about their destination. Also, Google Earth users can add the BA layer which provides
details of the airline’s flights to destinations around the globe.
Le Dauphiné – newspaper organized Second Life- debate on French elections on the virtual world.
Cadbury’s Creme Egg podcast with Kate Thornton
Honda blog launched 28th February 2006, already has 107 links according toYahoo
34
35. Microsoft Community Blogs Portal - http://www.microsoft.com/communities/blogs/PortalHome.mspx
Sprint: Things That Make You Go Wireless - http://businessblog.sprint.com/
Delta Airlines - Under the Wing: http://blog.delta.com/
Quixtar's Opportunity Zone - http://www.opportunityzone.com/
Johnson & Johnson: JNJ BTW - http://www.jnjbtw.com/
IBM:
GameTomorrow - http://www.gametomorrow.com/blog/
HealthNex (IBMers On The Building Blocks of Connected Care)
Mainframe - http://www.mainframe.typepad.com/
Non-profit organizations
Association of National Advertisers: - http://ana.blogs.com/maestros/
National Association of Manufacturers: http://blog.nam.org/
SUPERSEED, a Singapore-based charity
ST. ADRIAN'S REACHOUT CENTRE.
35
36. May 2007— Engaged a blog about consumer electronics and gadgets published a story
about delays in the iPhone and Leopard products. This resulted in a 3% drop in Apple's
share price. Less than 2hrs later the story was found to be a hoax and retracted, as a result
Apple's shares recovered.
South African wine producer Stormhoek, doubled the sale of its wine with a campaign
directed at the blogging community. Stormhoek offered bloggers a personalised free
bottle to taste and comment on. Around 100 bottles of the Stormhoek Shiraz 2004 and
Sauvignon Blanc 2005 – which both retail at the £5-£6 mark – were sent out via blogger
Hugh Macleod and his website gapingvoid.com in May 2005, in Europe. The result,
Stormhoek wine now has a 19% share of the South African wine market, with sales figures
are double of what they were a year ago. Stormhoek has become the wine of choice for
what it calls the 'London digerati', with Microsoft requesting it to be served at a 'geek
dinner' in London.
A two column news item on your company in the Times Of India may not be read by the
readers of Hindustan Times, Punjab Kesri or Amar Ujala where as, if your blog has good
content, and is regularly updated, may even be read simultaneously by the readers of
Economic Times, Khaleej Times or Wall Street Journal
36
37. 70 million weblogs
120,000 new weblogs each day, or...
1.4 new blogs every second
1.5 million posts per day, or...
17 posts per second
37
37
39. 2.7 billion mobile phone users
Three times as many mobile phones as personal computers.
Twice as many mobile phones as TV sets.
Twice as many people use SMS messaging as use e-mail on the web.
Twice as many people have mobile phones than have credit cards
Unique features
Always On media- Not even TV or Radio can claim this
1st Always-carried media- 7 out of 10 people have the sleep with the phone near their bed-side
Only Mass Media with a Built-in Payment Channel
First mass media where every single media consumer can be identified
Only media which offers its offers input tool, at the point of creative impulse.
Mobile as the 7th and newest mass media is to Internet, as TV is to radio.
39
40. The mobile phone is the only device that 30% of the world's population carry -
Tomi Ahonen The Financial Times
Voice
SMS
Audio
Video
News
Music
Graphic
Internet
Games
What is it that any other medium of Mass Communication can do which the mobile can’t ?
40
41. The mobile phone offers unlimited and cost effective
possibilities for :
Advertising
Public Relations
Public Awareness
Advocacy
From text message to audio-video MMS, any format can be imaginatively used
to spread a message/ awareness among a focused target group
41
42. Mobile Phone is the only medium which allows you to
reach out to a select target audience…
All HCL employees
All residents of Gurgaon only
Only Doctors in Faridabad
Executives earning Rs 30,000 and above
Only ladies
Unlike Internet were the user is anonymous or TV and Radio, where the
audience is unknown, every Mobile user can be uniquely identified, if not by
name, then by number 981000xyz
42
43. Japan is a country gone m-Ad (mobile advertising)
54% of Japanese phone users receive ads on mobile
44% of Japanese mobile phone customers click on
interactive ads on their mobile
Sources: Wireless Watch Japan 11 Sept 2006 and Mobile Research & Goo
Research July 2006
Mobile advertising is being hailed as the next big thing in Indian media. Many mobile
technology and VAS (value-added services) companies like Mobile2win, Hungama,
Mobileworx and Cellebrum are offering different forms of mobile advertising—SMS, WAP
banners, advergames and branded content.
43
45. There are two main streams of video communications
Public Interest Video- (Telecast)-Serial, entertainment, business
programs, news & current affairs, public awareness messages
and advertisement spots
Commercial or Personal Videos (Non-telecast)– developed for
Corporate houses, NGO or government organizations e.g.
Corporate image building films, product demonstration films or
election campaign films
The e-Age Media has opened up many new possibilities
for these traditionally non-telecast videos. 45
46. Corporate films
Image-building films
Advertisement spots
Product Promotional films
Sponsored Documentaries
Demonstration films
Motivation films
Video Magazines
Educational and Training films
Public Awareness Messages
An average of 81 per cent of consumers surveyed globally indicated they’ve watched
or want to watch PC video, and an average of 42 per cent indicated they’ve watched
or want to watch mobile video
46
47. Streaming media refers to the distribution of audio, video, and other media
on the internet. This means is that users don’t have to wait patiently for hours
for the file download/transfer just to listen to some music. Using this
technology you can actually reach a global audience and communicate
through high quality audio and video to large audiences via the Internet at a
much lower cost than it would take you through the traditional media.
Better visual impact- more than 1000 words
Longer Site Visits
Deeper Knowledge Sharing
Extended Branding
Valued Resource
47
48. Corporate Communication or Training – Website or intranet based corporate
communication or training messages can be forcefully delivered using streaming video.
Online video seminar: Using streaming media tool large organizations and companies can
conduct seminars, organize dealer conferences or upgrade training skills of their work force
scattered all over the country or any corner of the world.
Video E-mail: Create, send, store and share streaming audio or video e-mail messages
without being burdened by huge files.
Online Video Advertising: Advertisers can showcase their audio or video clips to millions of
internet users worldwide at a fraction of the cost involved in a radio or television advertising
Video on websites- Streaming tools can be used to post videos on a Web site
Web casting or Vodcasting-- transmit live or pre-recorded video
Internet Radio or TV Channel: Anyone using streaming media techniques can actually start
their own internet radio or TV station
48
49. Delivering press releases in audio or video
Send your customers a personal video message from the CEO
Develop talking books- which even the blind, children or persons not knowing a language
could read
Do video/ audio interviews to expand your reach
Provide audio/ video content to your visitors
Deliver video demonstrations of your products
Use video and audio to demonstrate how your customers and readers can easily resolve
various issues that you are helping them with
Deliver important messages to your readers, customers and business partners via a more
personal audio experience, instead of using impersonal e-mail communications
49
50. 80-100k New Videos Uploaded Daily on Google Video, Yahoo video, YouTube,
MySpace
Youtube-- a video sharing website, founded in Feb 2005, using Adobe Flash
technology to stream videos to viewers, was bought by Google in 2006 for $1.65
billion. It serves over 100 million videos per month. With over 50 million users
worldwide, more than 65,000 new videos are uploaded daily.
Among various new media platforms offering videos, Video on Demand (VOD) will
be the major growth driver for IPTV services. The impact of VOD will lead
consumer electronics manufactures to develop IP-enabled products and slowly
VOD will be served through IP-enabled TV. The rise in the VOD service will
ultimately lead to slowdown of DVD sales.
The overall global VOD market will grow from less than $2 billion in 2006 to a
whooping $13 billion in 2010 with nearly 150 million active VOD subscribers
worldwide.
50
52. Radio
Network of 214 broadcasting centres
covering 24 languages
covering 91.37% of the area
serving 99.13% of the Indian populace
Podcasting Business Uses:
Internal Communication:
External Communication: PR, Marketing, Product News, Launches, Branding,
Financial Results, Exec Interviews.
Conferences, Trade Shows, Industry News, Events, Special Promotions, Updates,
News, Transparency, Case Studies, Success Stories, etc.
Content Ideas Are Varied
Customer/Client/Prospect Education & Updates
Brand Extension, Loyalty, Top of Mind, Extended Reach
52
53. Increased online visibility
PR & communication tool
Knowledge distribution
Key differentiation over competition
Lead generation tool
Positional strategy as thought leader, and subject
matter expert in your market space
Value added quality content will bring more
inbound targeted traffic & links
True Publish & Subscribe Platform (RSS)
53
54. A podcast is a digital media file, or a series of files, distributed over the Internet using
syndication feeds for playback on portable media players and personal computers. A podcast
is a specific type of webcast, like 'radio‘. The host or author of a podcast is often called a
podcaster. The term "podcast" is named after Apple's portable music player, iPod-- a "pod"
refers to a container of some sort, and "cast" to the idea of broadcasting.
A podcast is a collection of files (usually audio and video) residing at a unique web feed
address. People can "subscribe" to this feed by submitting the feed address to an aggregator
(like iTunes - software that runs on the consumer's computer). When new "episodes" become
available in the podcast they will be automatically downloaded to that user's computer.
Unlike radio or streaming content on the web, podcasts are not real-time. The material is
pre-recorded and users can check out the material at their leisure, offline.
Though podcasters' web sites may also offer direct download or streaming of their content, a
podcast is distinguished from other digital media formats by its ability to be syndicated,
subscribed to, and downloaded automatically, using an aggregator or feed reader capable of
reading feed formats such as RSS or Atom.
Certain podcasts, can even be live and interactive. Dozens of podcast enthusiasts can be on
at once, with the "host" being able to control their audience in the same way a radio host can.
54
55. Podcasting and Videocasting form the basis of new business models,
giving you the opportunity to expand your product base to include these
formats with higher perceived value.
Podcasting (delivering internet audio content) and Videocasting
(delivering internet video content) allows you to communicate via rich
media messages, not only making your content more attractive and
powerful, but also enabling a more personal conversation with your
audiences.
Customer education & support – Interesting possibilities for product
demonstration and customer support are now possible by using online
video to demonstrate everything you need to convey to your customers.
55
57. RSS is a family of web feed formats used to publish frequently updated
content such as blog entries, news headlines or podcasts. An RSS
document, called a "feed," "web feed," or "channel," contains either a
summary of content from an associated web site or the full text. RSS
makes it possible for people to keep up with their favourite web sites in an
automated manner that's easier than checking them manually.
RSS content can be read using software called a "feed reader" or an
"aggregator." The user subscribes to a feed by entering the feed's link into
the reader or by clicking an RSS icon in a browser that initiates the
subscription process. The reader checks the user's subscribed feeds
regularly for new content, downloading any updates that it finds.
57
58. Getting your internet content delivered to end-users.
Improving your online visibility and generating more traffic /
visitors for you.
Powering your internet public relations through RSS
conversations.
Enhancing your web presence.
Serving as an advertising platform for publishers and
advertisers
58
59. Marketers today are heavily depending on e-mail to communicate with their customers,
build relationships with them and sell to them.
Most of the E-mail content is blocked by spam filters. Even if it is delivered, the
recipients mostly don’t read it. Chances are that more than half of the e-mail
subscribers aren't getting your messages or aren't reading them.
If more than half the subscribers aren't getting the content, that's more than 50%
of lost sales and relationship opportunities. How much would these losses amount
to in a few years?
Imagine the negative impact this is having on your follow-up sales and after-
purchase relationship building activities?
This is the reality of internet marketing
59
60. RSS, as a content delivery channel for reaching end-users, has created several new
publishing and marketing opportunities, unlike any other existing content delivery
channel.
High frequency content updates, even on a daily or hourly basis. No more need to hold on your
important messages, news and other content for a week to include it in your website --- with RSS you
can update your content as often as you want/need, and your subscribers won't mind.
Touch and feel your clients in the virtual world: Rich media personalizes the internet experience and
gives your company a distinguishable face, at the same time providing you with a media platform to
convey your message that it is easier to understand, see and feel.
Appcasting goes one step further, giving you the ability to deliver critical software updates and patches
to your existing clients, without them having to visit your web site every week to see if the much needed
update is already available or not.
Product news, releases and updates are now finally possible in an easy-to-consume way. Using RSS,
you can provide your customers or prospects with simple tools to create their own product feeds,
through which they'll be immediately notified when new products that precisely match their interests
are available.
60
61. Content delivery channel for communicating with end-users and delivering content
Promotional/visibility tool- increases web traffic by improving your search engine rankings,
generating traffic from new RSS specific sites and getting your content published on other
sites. Improved visibility enforces your brand and generates more credibility for your
company.
Content syndication forms the basis of RSS conversations, which further spreads your reach
throughout the internet and serves as a strong PR platform.
RSS as a sales platform for your own products generate income.
RSS radars also generate additional visibility, through improved search engine rankings, and
generate new subscribers for your RSS feeds.
RSS advertising you can increase the reach of all of the above activities.
All of the above will create advertising revenue and create a new source of income
61
62. MarketingVOX is using RSS to deliver internet marketing news to their readers as it
becomes available. Instead of having to wait to receive all the news in a single e-mail
newsletter, RSS users get them as soon as they are ready.
Amazon.com is using RSS to announce their bestsellers and to help their users keep track
of releases they are most interested in.
FindSavings.com uses RSS to deliver savings coupons and related information.
Lockergnome uses RSS to provide visitors with the latest download and relevant software.
Yet again other companies are using RSS to deliver product updates and patches directly to
their customers, just as they become available.
Content publishers are using RSS to deliver audio content, such as .mp3 interviews and
even “radio” shows.
Textamerica.com allows people to post pictures, videos & text from their mobile phones
and then make this content available via RSS feeds.
62
63. Some companies are using RSS to deliver whitepapers and other educational content.
One company uses RSS as a consulting billing awareness tool.
Many internet publishers are using RSS to deliver their newsletters.
RSS can be used for internal communications, team-working and other needs.
RSS auto responders with scheduled messages can be created to keep in constant
“marketing” contact with your prospects and slowly get them to the point of purchase.
Provide limited-access content to your customers, employees, team members and even
investors, without fearing other unwanted eyes.
Provide your customers with easy access to software updates
Press releases via RSS or even better deliver some of your releases as video comments,
interviews or statements from your company managers or owners?
RSS can deliver any kind of content to practically any target audiences
63
65. New Media: Indian Success stories
MacDowell Blog
Domino Pizza Mobile
Coke Website
Cadbury Website
65
66. People – trust other People more than advertisers
One satisfied customer tells 3 people about it
A dissatisfied customer tells 11 people about it
Identify individuals with high Social Networking Potential
who can help you buzz your brand or your products
Bloggers + Podcaster s + Social networkers = Influencers 66
67. In-depth industry experience
Understanding of New e-Age PR & New Media
Innovative thinking
Customized solutions
Personalized servicing
Measurable Results
Reasonable Costs
Satisfaction
67