Running head OPERATIONAL PLAN1Operational Plan 3.docx

Running head: OPERATIONAL PLAN 1
Operational Plan 3
Operational Plan
James Sweeney
MGT 601 The Functions of Modern Management
Professor Dr. Key Baron Smith
July 13, 2015
For the purpose of this paper we are going to assume that the
Strategic and Tactical Plans are aligned with the operational
plan. The operational plan is then the implementation plan of

the Strategic and Tactical plan that has been developed and
approved by mid and upper management. The name of the
company is Sweeney’s Medical Device Inc. and employees
approximately 200 employees and has annual; sales of $90
million.. The company has one manufacturing facility that is
located in the United States. The company produces and
manufactures medical instruments that are affordable for the
medical industry. The following is a brief review of the
planning process, vision, mission statement and values of the
company are as follows:
For a brief review the operational plan can be defined as a plan
prepared by a component of an organization that clearly defines
actions it will take to support the strategic objectives and plans
of upper management. However, to fully understand operational
plans, we should first look at the overall planning process
within a business. This diagram shows three levels of planning.
Type of Plan
Created By
Scope
Includes
Level of Detail
Strategic plan
Top management
Entire organization
Mission of the company, future goals and ambitions
Very broad and general
Tactical plan
Mid-level management
Single area of the business as a whole (e.g. a division of the
company)
Specific actions to support or work towards the strategic plan
Specific actions and ideas, but not very detailed
Operational plan
Low-level management
A unit within a single area of the business (e.g. a department
within a division)

Specific plans for low level and day-to-day activities and
processes that will support and enable the tactical plan
Extremely detailed (who, what, where and when)
The operational plan we have to assume that upper management
has prepared both a strategic plan and a tactical plan. This
means that lower management should have a clear sense of what
they are trying to achieve.
Vision:
· Sweeney’s Medical Device Inc. Vision is to help people enjoy
life, and offer affordable products to the Health care industry.
Mission Statement:
· Sweeney’s Medical Device Inc. Is a Manufacturing Company
that will be committed: to providing the best quality of products
using are highly trained staff. Are products are unique,
affordable and meet or exceed medical standard in the
industries. We at Sweeney Medical Device Inc. will continue to
strive to develop and create innovated products for the years to
come to support our customer’s needs. Sweeney’s Medical
Device Inc. employees are expected to serve the customer with
the highest level of integrity and quality support for our valued
customers
Values
· At Sweeney’s Medical Device Inc., we will provide good
ethical and integrity standards. We will always strive to meet
our customers’ requirements and make the best quality product.

Listed below is the high level overview of the organizational
chart which must be assumed that each organizational
department has their own detailed organization chart but will
not be listed at this time. Review the organizational chart and
summary of the description, duties and responsibilities.
Positions,’ Duties and Responsibilities
President: The President will be our leaders of the company.
He we insure the company continues to increase the growth of
the company by the sale of medical instruments to the health
care industry. That will be able to provide a better and more
affordable health care products to its customers. The president
will work with his team to outline a strategic plan to help the
company grow in sales and obtain a greater market share. Make
sure we create a cultural based on quality, continuous
improvement and oversee the operations of the company. Make
sure we are in compliance with all laws and regulations. To
insure our procedures, policies, and standards. meet our
operational commitments.
Regulatory: Regulatory will make sure at Sweeney’s Medical
Device Inc. that we meet all laws and compliance that to meet
or exceed the manufacture of medical instrument to the health
care industry. They must use their skill set and experience
insure the products, which are developed, manufactured or
distributed by the Sweeney’s Medical Device Inc. will meet the
required laws and specifications in the medical industry.
Regulatory will report directly to the president.
Legal: The Legal Department, will report to the President and
will provide legal advice, manage legal risk and insure that we
are in compliance with all laws, contracts and any other legal

requirement to support Sweeney’s Medical Device Inc.
Finance Organization: Positions,’ Duties and Responsibilities
Vice President of Finance To support and report to the
president and other executive level management on the
manufacturing at Sweeney’s Medical Device Inc. Support
continuous improvement projects and use the best
manufacturing techniques, technologies and process in the
industry. Will meet the strategic objective of the company and
meet it performance and tactical goals.
Chief Accountant: Will create and submit a P & L (profit and
loss) statements on a monthly, quartile and annual basis. They
must manage the financial reports and provide updated
information to the VP of Finance and make sure we have
accounting procedures in place the meet the medical industry
standards in compliance.
Budget Analyst: Manage the operation and be the leader in
staffing the company in its budget review process and will
maintain the budget document and provide analysis and provide
ways to correct and improve the process to enhance the success
of the company.
Accounts Payable: Will make sure payment and the
management of the expenses are completed and making sure the
correct software is used and staff trained on how the functions
of the organization is run. Will manage staff to meet strategic
objectives and provide performance data to upper management.
Accounts Receivable: Complete invoice process and process
financial receipts and working with vendors in resolving
discrepancies. Will provide financial data and work to meet the
strategic objectives of the organizations and company as a
whole.
Auditing: Will conduct internal and external audits when
required to make sure the company is meeting its internal and
external process, procedures and requirements to its customer

and the medical industry. Provide data and recommendations if
required or improvements that can help the company meet it
strategic objectives and operational process and control are
current.
Manufacturing Organization: Positions,’ Duties and
Responsibilities
Vice President Manufacturing: The V.P. will manage and makes
sure all manufacture objectives are met and completed based on
the strategic plan of the company and its organization. The VP
of manufacturing will report all activities and detail report and
data on performance and continuous improvement projects,
safety and creating a good and healthy work environment to the
workforce. Provide progress reports and cost saving projects to
the president of the company. VP of Manufacturing will have
the responsibility that the organization follow the process and
procedures of the organization and provide inputs for
improvement and cost cutting projects.
Manufacturing and Assembly: The Manager of this department
Manufacturing and Assembly will manage and supervise the
staff in meeting the objectives set by the VP of manufacture and
the strategic plan by the President. Work to exceed organization
expectations and meet its metric goals and perform to the
quality standards set by QC and the manufacturing department.
Will make sure the workforce follows the specification, policies
and procedures outlined in the SOP. (Standard Operating
Procedures) Will strive to implement continuous improvement
process to the assembly line and manufacturing process. Will be
responsible for maintain the equipment, and tools so they meet
the quality, safety and operating procedures for the company
Production Planning: Manufacturing: The Planning department
will meet and plan the production schedules for the
manufacturing department so it can meet its operational
commitment and strategic objectives for the company. They will
provide updated information on the progress and completion of
product in the assembly line and any issues or concerns they see

in the process. They will provide performance metrics and
important data requested by the VP of manufacturing and the
President of the company.
Warehouse Management: Will manage the inventory and
supplies of the company and create a process that meets the
operational and objectives of the organization and the company.
They will support the various organization in the company by
suppling parts in a timely manner when requested and alert the
company of any shortages of parts. They will provide inventory
and warehouse management metrics on a weekly, monthly,
quarterly and annual basis to upper management. Continue to
implement continuous improvement projects and insure the
organization follow the SOP guidelines
Shipping: They are responsible for coordinating the activities of
employees engaged in material handling, shipping, storage and
transportation. Shipping are responsible for reviewing packing
lists and ensuring the correct items are shipped out to
customers. Using the correct technical and software technology
to meet it operational objectives and job functions.
Maintaining, organizing shipping material moved and load
shipping items in transportation trucks. Assure that products
processed for shipping are delegated to correct courier. Assure
product is sterilized prior to shipment to customer and meeting
all packaging requirements per our (SOP’s). Overseeing all
shipping objectives and tracking and providing details reports
and following the SOP’s of the organization
Engineering Organization: Positions,’ Duties and
Responsibilities
Vice President Engineering: The vice president will report to
the President of the company. The objective of the VP of
engineering is to meet the strategic objectives of the
organization and develop continuous improvement projects,
develop new instrument technology for the company and the
medical industry. Correct any engineering designs and maintain
the catalog of design work, cost saving opportunities and
keeping the quality of work to the highest standards in the

industry. Will support manufacturing and work with the
organization to create a good operations and improve production
and new design always improving on quality and great place to
work environment. Provide detail metrics and goals to the
president on all the work and progress being made in the
department
Research & Development: Research and Development
Engineering staff will support the engineering department and
manufacturing in creating and develop of new designs products
that are at the best cost, quality and technological instruments
in the medical industry. Engineering and R & D will meet the
operational objectives and strategic objective of the company. R
& D will receive input from the marketing team on what the
customers need and what improvements are being requested
with our current catalog of instruments. Creating a win/win
environment for our company and our customer base in the
industry. Will provide performance metrics in meeting the
operational commitment of the organization.
Manufacturing of Engineering and Design: Manufacturing
Engineer will work with the VP of Manufacturing and R& D on
integrating continuous improvement projects for the assembly
process and new design of instruments in the manufacturing
department. They will provide data and metrics on the
continuous improvement of quality, efficiency, and reliability in
the production environment. Develop cost estimates. Work with
Marketing to draft proposals and reports for clients. Develops,
evaluates and improves manufacturing methods. Follow their
SOP’s and meet or exceed organizations objectives and
production processes.
Machine Shop and Fabrication: Will be in charge of machining
and fabricate products that meet the specifications and quality
for the Manufacturing and R & D requirements. All products
requested and requirements per the Bill of Material (BOM) shall
be machined and fabricated to specifications outlined in the
SOP and technical specs outlined in the work instructions and
manufacturing process. Provide metrics on performance and

quality and insure the organization is meeting is operational
commitments and the strategic objective of the company.
Quality Assurance: Will manage and support manufacturing
and other organization on the quality of the products. It will
support each and every organization on the importance of
quality which is the cultural and norm of the company. Will
provide corrective action repots where needed and support the
procurement department in providing quality audits with our
Vendors to ensure they meet our quality specifications and
requirements that support the manufacturing of medical
instruments in the Medical industry. Will provide performance
metrics and insure that the operational and strategic objectives
of the company are met.
Marketing Organization: Positions,’ Duties and Responsibilities
Vice President Marketing: Must makes sure they have a market
segment and strategy in place to support the sales and
expanding the company’s market share in the manufacturing of
medical instruments for Sweeney Medical Device Inc. The VP
of Marketing will provide sales data, market forecast and
feedback information from the customer base. Be responsible to
provide performance metrics and meet the strategic plan of the
company. Will provide sales data to the upper management on a
Monthly, Quarterly and Annual basis and will report directly to
the President.
Sales: Sells Medical Instruments for company creating a sales
plan and forecast to insure the company is gaining a larger part
of the market. Continue to grow the business and develop an
expert sales force that can increase the sales and grow the
business for Sweeney’s Medical Device Inc. Will provide a
sales forecast to the various departments and organizations
which will enable them to plan and insure resources and
material can meet the demand, and provide the best cost to our
customers will create and provide performance data that meets
their goals, operational commitments and strategic objectives
for the company

Product Management: Will purse to create and develop new
products based on input from the customer. Will work with
various organizations to provide input and create the best
quality and innovative products in the medical instrument
device market. Will send surveys to customers on our
performance, quality and lead times, etc. and publish the
information for the company and each organization to review
and determine where improvements are needed to gain a greater
market share. Improve quality and help in creating new and
improved devices. Will develop performance metrics that meet
the operational commitment and strategic goals of the company
Customer Service: Will support customer service requests and
the expectations of the customer needs and requirements.
Provide feedback and document the issues and success for the
company to review and make any operational changes that can
increase our customer service and quality of product. Customer
Service will create performance metrics and establish goals that
will meet the operational commitments and strategic goals of
the operation. Will pursue to have the best customer service
department in the industry.Working closely with various
organizations in the company to ensure all customer
requirements and objectives are met.
Administration Positions,’ Duties and Responsibilities
Vice President Administration: Vice presidents of
administration will be responsible for the proper functioning
and developing of an organization. The vice president will work
closely to the president of a company in order to fulfill the
overall mission of the company. In order to accomplish their
work properly, Vice presidents of administration will oversee
all aspects of the internal administration of an organizations,
Human Resources, Procurement, Public Relations and
Communication and support Training and Safety for Sweeney’s
Medical Device Inc. The VP will plan short-term and long-term
roadmaps for their institution, organize departments, coordinate
activities among departments, direct company resources, and

provide quality control by measuring and adjusting
performance. They also manage and enforce the budgetary
constraints of the organization and are directly responsible for
day-to-day operations within a corporation. Vice presidents of
administration work with fellow management to plan, organize,
and direct company’s operations. They supervise all internal
departments to ensure quality control, as well as analyze
complex corporate documents and interpret them for
dissemination to other managers. Will create performance
metrics and insure operational and strategic objectives of the
company are met
Human Resource: Will work to align the company’s strategic
objectives to the HR goals and objectives. Will work closely
with each organization to hire and create a great place to work
atmosphere for the company. Will create an evaluation system
using software and hiring the best candidates for each position
in the company. Will follow the SOP’s and insure that the
process and procedures are in line with the companies
policy’s... Will create performance metrics and goals that meet
the operational and strategic objectives of the company.
Procurement: Meet and develop a vendor base that supports the
requirements, quality and performance of material to
manufacture medical instruments for Sweeney’s Medical Device
Inc. The PM will locate vendors working closely with
engineering and manufacturing to ensure vendors are qualified
sources of supply and will resolve any contract or quality issues
with existing suppliers. The PM and its staff will be evaluating
supplier base on price, quality, and delivery. The purchasing
organization will audit and complete quality reviews with
current vendors to insure they meet company manufacturing
specifications. Develop performance metrics on how well the
organization is meeting it operational, tactical, quality and
strategic objectives for the company.
Public Relations and Communication: Will manage all public

events and will be the spokesman for the company and strive to
create a friendly work environment and build better
relationships with the community, providing support for various
community organizations that will better the community
relations. Will support company’s strategic objectives in the
medical instrument industry and create goals and internal
objectives for the success of the company.
Outline the basic planning process for the organization, and
describes how the three levels of management influence this
process.
Sweeney’s Medical Device Inc. will utilize the three levels of
three levels of management.to meet the strategic objectives of
the company. We will use Top level management which as the
Administrative part, the Executive or Middle level management
and the third-level management or sometimes called the
Supervisory level. Each have their own distinct functions and
are critical for the success of the organization to be highly
successful. Will have a motivated staff in each organization
which will insure we meet the strategic objectives, and goals
which must be accomplished, and the resources needed to meet
operational; commitments. The top level and mid-level
managers will be responsible for monitoring and measuring the
performance of the organization in meeting their objectives and
goals.
Top level management will be is made up of senior level
executives that have the greatest responsibility for establishing
company policy and providing clear direction for lower level
management. They are listed in the organization chart and are
upper management employees. VP positions and the President,
They are tasked with setting the overall direction, polices and
plans of the organization and need to make sure the objectives
of the organization are met. Top level management will be
responsible for insuring that the resources are available and
they develop strategic plans for the organization. They
represent company and are directly responsible to the investors,
government and the general public on relevant matters

pertaining to the organization. They will be the brains of the
organization and will spend most of their time planning and
building structure for the organization. Top level management
will assign specific tasks to different individuals working in
middle management and give them the responsibility for
implementing the objectives and goals of the organization.
Middle level management will be used to make the connection
and communication link with top level management and low
level management. They make sure plans and policies outlined
by top level management are communicated to low level
management. Their role is to establishing and implementing the
activities for their departments which report to the Vice
President of each organization listed on the organization chart...
We will use Mid-level management oversees and manages
several departments, that will identify and hires resources that
will meet the objectives and goals created by the Top level
management team. They will be in charge of motivating their
department Managers to insure they are performing at an
acceptable level of performance and meeting organizational
goals. My Mid-level management will communicate and
provides updated status reports to Top level management on the
performance and actions or help needed by their departments.
My Mid-level managers are experts of their department and help
train and develop their department teams. This management
(Mid-level) will instructed and manage low level managers.
They support and assist Low level management as required and
play a role in the operational plan of their department. In turn
they are able to provide valuable feedback to Top-level
management, which can improve the organization performance
to meet corporate objectives.
Low-Level Management will be considered for Sweeney’s
Medical Device Inc. the 1st level of management in an
organization that receive direction, goals, and objectives of the
organization from the Mid-level management. In Low-level
management you will see job tiles that are not currently listed
in the high-level view of the organization chart but are listed in

the detailed organization charts for each specific organization.
Our Low level management roles and responsibilities is to
complete the daily activities of the department to achieve
Company objectivities, identified by Top Management. Low
level management authority will be is limited but they will be
encourage to empower the worker to make their own decisions
and take on responsibility for the success of their specific
organizational tasks. They will also be reinforced by the low
level management to be given praise for job well done and
bonus are a reward system created by the organization and
Human Resource department. The low level management will
evaluate the output of work being completed and meeting
deadlines. Low level management is responsible for addressing
the day to day problems and grievances of the workers. They
are responsible for resolving disputes and ensuring corrective
actions are taken, including discipline when required. They
provide updated progress reports for Mid-level management and
are the key resources in providing feedback on the workers
performance, morale, etc. If there are any problems or issues
the Low level manager is responsible for communicating that
information to the Mid-level manager. Low level management
plays a key role in the organization making sure the workers
have good working conditions and create a supportive work
environment. They insure that the environment is safe and they
assist the Mid-level management in creating and developing a
successful organization of workers that can meet or exceed
organizational objectives set by the Top level management.
Low level management should have an open door policy to
ensure that employees feel free to discuss issues of interest and
in some cases recommend improvement in working conditions,
etc. This will provide a vehicle for workers to provide feedback
on issues or concerns in the organization. Low level
management primary responsibility is to insure that the quality
or standard of work meets the organization objectives and goals,
and that programs are in place to motive the workers.

At Sweeney’s Medical Device Inc. it is very important that our
organization has the necessary management structure to meet
the day to day problem and issue resolution that is important to
ensuring a healthy and motivated work force. The functions of
Top Level Management and Low Level Management are vastly
different and middle management structure is very important to
ensure effective and timely communications on time-sensitive
matters, which have to be worked in an effective manner, in
order to prevent a costly and difficult problems. Top
Management is structured to establish important company
initiatives and secure financial resources to meet company
objectives, and is not capable to address frequent day to day
work related issues that are time consuming and difficult. Our
Middle level management is key to the success of a company’s
organization because they are involved in the day to day
operations. Since they are involved in the daily aspects of the
work being completed they have a greater interaction with the
workers and Low level management team. This gives them the
awareness of the operations and a better understanding of the
employee’s needs. They are the represented leaders of the
organization that employee’s know and can build trust. We at
Sweeney’s Medical Devise Inc. does not want experience a
breakdown in communication or misunderstanding of the issues
at hand and will strive to hire the best management team
possible to help facilitate the daily operations. We will utilize
our Middle management team as our experience or content
experts of the department and they must play a role in
innovation or new perspectives of the business or department,
which will result in a more productive and profitable business.
And create a great place to work for our employees.
Explain why the quality, productivity, and profitability are
important elements in the planning process.
It is important that we as a company must strive to offer the
best product and services to create a best in class manufacturing
of medical instruments for our customer base. At Sweeney’s

Medical Device Inc. we will utilize 5 important factors to help
us incorporate Quality, productivity and profitability in our
planning process and become the fundamental process in our
strategic planning and become a cultural aspect of our company.
We must understand the importance of how important our
customer service organization works on customer bring
satisfaction best in class... Our definition of quality at
Sweeney’s Medical Device Inc. is as follows: We must achieve
customer satisfaction with excellence and create and develop
the best quality and using technology to create the best product
in the market at the best price. We will strive to create a zero
defect program that will concentrate on quality and will be
broad and focused in every aspect of our work, procedures and
organizations. Every individual in the company will be devoted
to insuring quality and performance in their jobs. To improve
quality, productivity and profitability we will train and use the
following concepts and new process controls like Lean
manufacturing, etc.
We will use the 5 keys to building quality, productivity and
profitability.
1. Continuous Improvement philosophy
2. Consistency in everything you do
3. Teamwork as part of the culture
4. Routine Measure and Analysis
5. Training for all
We will use our strong leadership to implement the Continuous
Improvement concept and develop a cultural on quality. This
will enable us to be competitive and provide affordable products
and develop a strong medical company meeting its strategic
objectives. We will have the belief at Sweeney’s Medical
Device Inc. that is, if we can maintain our quality in our
product and assembly line creating a more productive company
and achieve cost reductions which will increase our customer
satisfaction which will help us increase our market share. We
will strive to develop a cultural of Continuous Improvement
which will help the company to be competitive and best in class

in the industry.
We will make sure that Sweeney’s Medical Device Inc. will use
(SOP’s) written procedures for all our operations. Have
validation the SOP are established and being followed. The
training is understandable of each procedure to insure success
with our customers and workforce.
We will create a team approach in each organization and at
Sweeney’s Medical Devise Inc. will strive to be best in class
and data or measurement and analysis of our operations and our
organizations will aid us in understanding what works, what
needs to be improve and where help is needed.
We will be known for our training and training and education
which will enable our workforce to be best in class and meet the
demands and problems that will occur in our pursuit of
manufacturing of medical instruments in the industry. This will
allow us to meet quality, productivity and profitability for the
company. We will communicate effectively with our employees
and what our strategic plan is for the future.
Our employees will have the proper training that will allow
them meet the requirements and skills to manufacture the best
in class medical instruments. Supervision and management
need to be trained in the interpersonal skills to understand their
workforce, motivate and create an environment that our
employees understand and believe that this is a great place to
work!
Evaluate the relationship between the human resource planning
activities and the overall organizational strategy.
At Sweeney’s Medical Device Inc. how we will incorporate the
human resource planning and the overall organizational strategy
is that we will take a 3 step concept for our success in this area.
We will utilize the best technology to create the best product,
have the finance to support each department and hire the best
skilled and talented in the industry. Our overall resource base
will be the success of each and every organization of the
company.
We at Sweeney’s Medial Device we will use the latest

technology to meet our operational and Strategic objectives of
the company. Technology if used correctly can enhance the
ability of the company to perfume and more effective and
efficient manner. Mistake that we cannot make is to have
outdated systems, software and manufacturing process that
impacts the resource base. This will create chance for more
errors, time consuming and may not be able to track
performance of the organization. Our technology strategic plan
at Sweeney’s Medical Device Inc. will to have a plan will
insure we procure the best Technology that meets our mission,
vison, values and strategic objectives. When we have the correct
technology identified we must work with our team to identify a
plan on where to purchase them or build them. Once obtained,
we will have the best IT department and resource base to
maintain and provide optimum performance.
The next step at Sweeney’s Medical Device Inc. will be able to
have the finance or money to meet all our operational,
technology HR requirements, and each organization
requirements being capital equipment, resources, etc. and have
the quality of staff and employees that will allow us to meet
these expectations and develop a best in class manufacturing
company.
HR department will be able to develop a plan that meets the
strategic objectives to have the world’s best employees in the
industry. This department will have the resources to develop
plans and procedures which will allow the company to requite
and pay our employees competitive wages and bonus or
incentive programs to keep the expert workforce for years to
come. Sweeney’s Medical Device Inc. we do not want to fail in
not keep our resources in which we have put time and money in
developing these employees. We will create a cultural and
environment of a great place to work.
Finally in our, strategic plan the management team will insures
that we take care and develop and that we provide training and
technology to meet the demands of each and every organization.

In organization will work as a team and empower the workforce.
We will understand that each resource or organization is
independent of each other. The interdependence means that the
result of whatever is planned for and acted upon with one
resource will have an influence on the plans of another
resource. We as a company will make sure we understand this
and develop a plan that utilizes the three resources which will
enable us to develop a good strategic plan that supports this.
The figure below shows a pie chart of the three critical
resources. This picture shows that each resource is equal in
importance and is connected to each of the other. The outside
circles demonstrate that each is driven by its own operational
plan which in turn is driven by the organization’s strategic plan
which is driven by the organization’s mission and vision.
It doesn’t matter which resource the management team begins to
develop first. Each could be developed separately, but before a
strategic plan is finalized there needs to be a matching of the
requirements of each to the other. Organizational effectiveness
is achieved when there is alignment between the technology,
finance, and human resource strategic plans, and these plans are
focused towards achieving the mission.
Compose the steps of control and types of controls included in
the control process for the organization.
At Sweeney’s Medical Device Inc. it must know that when the
strategies are set and the operational plans are made, the next
task is the critical control function of management. These steps
will insure or help that the plans are carried out and have the
controls in place. The four-step process, known as control
process, consists of developing and using a process that enables
the company to document and track performance standards,

measuring performance, comparing measured performance to
creating values, and taking corrective action. Establishing
performance standards, being the first step, is where an
organization sets their standards (rules or basis’ of comparison
used to measure capacity, quantity, content, value, cost, quality,
or performance). The second step, measuring performance, is
where managers measure actual performance after standards are
established, to determine variations from the standard.
Comparing measured performance to established values is the
third step in the process, and is where managers compare
operations to the standards for that performance, and if
deviations exist, the evaluator must decide whether these
deviations are significant and require corrective action. The
final step, taking corrective action, is when an employee
determines the cause(s) of a significant deviation from a
standard, he/she must take corrective action to avoid repetition
of the problem or defect (Plunkett, Allen, & Attner, 2013).
Discuss the philosophy of management that will be applied to
the management of the organization and how the structure of the
organization will foster a positive work environment where
employees will be motivated and productive.
Here at Sweeney’s Medical Device Inc. we will hire and train
effective leaders to ensure we have the process, procedures and
skill set to motivate our employees. Good leaders have the
ability to influence, inspire, motivate and direct their activities
to help meet our company and organizational goals. Our
effective leaders will increase the organizations ability to meet
upcoming challenges, and also increase productivity and the
ability to work successfully with a diverse workforce fairly and
impartially.
Our effective leader and managers will be able to develop and
implement procedures and process in the organization that allow
the employees to understand the expectations, objectives and
goals of the group or organization. Our effective leaders will
need to have the ability to develop strategic objectives and a

road map of the organization, recruit, retain, motivate, inspire
and develop relationships with employees based on trust and
mutual respect.
At Sweeney’s Medical Device Inc. our leadership will empower
their subordinates by giving them the authority to make
decisions and be responsible for their outcomes, improve
quality and where possible cut costs. This often increases the
workers involvement, motivation and dedication to the job.
This can also help the manager team by providing more time to
focus on more critical concerns of the organization rather than
spending time on the day to day supervisory responsibilities.
Our leaders needs to show consideration for the subordinates to
indicate that they trust, respect and care about them. Good
leaders should look out for the wellbeing of their subordinates
and do what they can to help their subordinates feel good and
enjoy their work. Good Leaders have a good process or
structure in place which allows the work to get completed in an
efficient and effective manner. If you have a good structure
then the leader and subordinates know what needs to be
accomplished and how to go about completing the work.
Leaders or good managers must demonstrate a position of being
fair and impartial with all employees and use their power to
assist their subordinates and the employees need to respect the
leader’s power to ensure success in the organizations. The
leader must be able to provide a means for rewarding the
subordinates for their hard work and performance. Effective
managers can motivate their employees by rewarding them with
pay raises, bonuses, etc., as recognition or respect for a job well
done. Today’s manager/leader does not need to be the brightest
or smartest in the organizations but needs to have some of these
management traits which allows the company or organization to
meet or exceed its operational commitments and have an
inspired and high morale organization
Summary
In Summary to really understand how a business will work and

survive in this competitive global market we will have to
clearly understand the operational plan and how it is critical
that we have the skill set and resources available to meet the
demands of the company. Every organization plays a key role in
meeting the operational, tactical, and most of all the strategic
plan. The operational plan should contain a description of the
organizational structure, including an organization chart.
Human resources are one of the most important resources of a
business, and payroll and related costs account for a large part
of operational expenditure. In the context of business
modelling, the operational plan is a spreadsheet model which
includes most operational and capital expenditure items and the
quantification of physical items, such as office space, plant and
machinery, etc. The operational plan is the main cost driver and
must insure that it meets the Strategic plan of the company.
References
Plunkett, W. R., Allen, G. S., & Attner, R.F (2013).
Management: Meeting and exceeding customer expectations
(10th ed.). Mason, OH : South-Western Cengage Learning.
Friend, G., & Zehle, S. (2004). CHAPTER 13: The operational
plan. In , Guide to Business Planning (pp. 137-143).
(2015). Operational plan, budget on agenda. Hastings Gazette
(Hastings, Australia).

13. Operational planning for a specific intervention. (2014).
Scandinavian Journal of Public Health, 42(14), 119.
doi:10.1177/1403494813515120
Thompson, R. T. (2013). Realizing Operational Planning and
Assessment in the Twenty-First-Century Air Operations Center.
Air & Space Power Journal, 27(3), 64
Novack, R. A., Dunn, S. C., & Young, R. R. (1993). Logistics
Optimizing and Operational Plans and Systems and their Role in
the Achievement of Corporate Goals. Transportation Journal
(American Society Of Transportation & Logistics Inc), 32(4),
29-40.
Sweeney's Medical Device Inc. Divisional Organizational
Structure
PresidentVicePresident FinanceChief AccountantBudget
AnalystAccounts Payable Accounts ReceivableVice
PresidentAdministrationAuditingHuman
ResourcesProcurementRegulatory andLegalVice President
ManufacturingManufacturing and Assembly Warehouse
ManagementShippingVice President EngineeringResearch &
DevelopmentManufacturing of Engineering and
DesignMachineShop and FabricationQuality AssuranceVice
President MarketingSalesProductManagement Customer
Service

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