Boyer & Associates is a team of national consultants that assists long-term care facilities in optimizing operations, reimbursement, compliance, and clinical elements. Their mission is to create lasting solutions that help facilities provide quality care for residents. The team has extensive experience and offers services such as mock surveys, operational assessments, regulatory compliance reviews, wound care consulting, educational seminars, and weekly webinars to support facilities.
Streamlining Your Medical Practice for Profitability and SuccessConventus
Conventus webinar video providing key success strategies and tactics for improving productivity, profitability, and patient care. The one-hour video features host Susan Lieberman of Conventus and Stevie Davidson of Health Informatics Consulting.
Streamlining Your Medical Practice for Profitability and SuccessConventus
Conventus webinar video providing key success strategies and tactics for improving productivity, profitability, and patient care. The one-hour video features host Susan Lieberman of Conventus and Stevie Davidson of Health Informatics Consulting.
R&L's healthcare consulting team was first engaged to review and implement marketing activities to increase the census of self-pay patients. This healthcare consulting engagement was a multi-faceted project.
WEBINAR: Performance Improvement for Children’s Hospitals – Key Steps in Deve...Huron Consulting Group
In a recent webinar hosted by the Children’s Hospital Association, Huron leaders describe strategies that enable children's hospitals to thrive in the new healthcare environment.
Human Resource Director with broad experience in four related companies of 230 employees. Sole point of contact in recruiting all company employees, exempt and nonexempt as well as temporary. Coordinating all hiring decisions, implementing innovative on boarding processes. Armed with created processes for efficient benefit enrollment, over 6 states. Developed programs with Federal Department of Transportation commercial driver requirements as well as company driver handbook and motor vehicle accident reporting systems. Reputation of trust and compassion with a broad spectrum of employees. Outstanding organization processes, sound judgement, impeccable professionalism, technical skills, self-directed with a strong work ethic, and people skills which enhance teamwork relationships internally and externally.
UAlarm is a location-aware notification software. You can check a location and label it with a location description, e.g. “Home”, “The Central Station”, “Office” etc. When you re-enter this location next time, UAlarm will inform you with a vibration notification and a message.
R&L's healthcare consulting team was first engaged to review and implement marketing activities to increase the census of self-pay patients. This healthcare consulting engagement was a multi-faceted project.
WEBINAR: Performance Improvement for Children’s Hospitals – Key Steps in Deve...Huron Consulting Group
In a recent webinar hosted by the Children’s Hospital Association, Huron leaders describe strategies that enable children's hospitals to thrive in the new healthcare environment.
Human Resource Director with broad experience in four related companies of 230 employees. Sole point of contact in recruiting all company employees, exempt and nonexempt as well as temporary. Coordinating all hiring decisions, implementing innovative on boarding processes. Armed with created processes for efficient benefit enrollment, over 6 states. Developed programs with Federal Department of Transportation commercial driver requirements as well as company driver handbook and motor vehicle accident reporting systems. Reputation of trust and compassion with a broad spectrum of employees. Outstanding organization processes, sound judgement, impeccable professionalism, technical skills, self-directed with a strong work ethic, and people skills which enhance teamwork relationships internally and externally.
UAlarm is a location-aware notification software. You can check a location and label it with a location description, e.g. “Home”, “The Central Station”, “Office” etc. When you re-enter this location next time, UAlarm will inform you with a vibration notification and a message.
This webinar will cover the essentials necessary to obtain certification for your staff in corporate responsibility. It will discuss the importance of the 3C’s of corporate responsibility - communication, clarity & compliance
• Brilliant ex Indian Army Medical Corp officer with profound knowledge of management of men,material and money and taken part in various army operation including establishment of new medical field unit with resource management for newly raised army division.
• Strategic and enthusiastic healthcare professional helping healthcare systems in opening hospitals, maximizing patient satisfaction, improving efficiency/processes, enhancing quality, physician engagement/ hiring and managing their revenue/cost.
• Proven 20 years of progressive experiemce in healthcare with 10 years of Administrative, Quality Management and operations experience in the healthcare & consulting area with a strong background in healthcare operations/ administration, processes, IT- HIS Implementation and cost management
• Accomplished, self motivated, detailed oriented and analytical professional offering extensive auditing, process improvement and presentation skills; highly experienced in resolving customer issues and problem solving.
• Greatly qualified at developing meaningful working relationships across all levels of an organization including executive levels, and able to work with minimal supervision and under pressure.
• Experienced identifying the key business drivers and their Pain and Vision, in order to assess risks, troubleshoot and resolve customer issues, and as a result, develop a strong win-win relationship.
• Fluent in English and Hindi with excellent listening, communication and interpersonal skills and a highly developed ability to deliver through influence
Criteria for Performance Excellence to Improve Pharmacy ServicesCompleteRx
- Enhance understanding of the Performance Excellence program and the impact on Healthcare organizations
- Be able to locate Process level and Results level items and how to begin
- Identify areas in the hospital pharmacy that can be impacted by the program
Physician and Tactical Healthcare Services, LLC (PATHS) was formed to provide solutions for receivable management in the Healthcare Industry. We offer a broad range of revenue cycle services to assist the needs of our healthcare clients. Our clients include hospitals, physician groups, rehabilitation facilities, nursing homes, cancer centers, clinics, emergency departments, ambulance services and behavioral health facilities. Our programs are tailored to ensure compliance with the various regulatory requirements imposed upon healthcare providers. Our goal is to identify those key elements, which may be hindering the attainment of revenue and cash objectives of our clients and to implement strategies for process improvement.
To support your work, use scholarly sources and also use outside s.docxedwardmarivel
To support your work, use scholarly sources and also use outside sources. As in all assignments, cite your sources in your work and provide references for the citations in APA format.
Regulations in Long-Term Care
There are many federal and state regulations when it comes to long-term care. Using scholarly sources and the Internet research any four specific regulations related to long-term care and summarize them.
Based on the regulations you identified, respond to the following questions:
· What are the benefits and shortcomings of your identified regulations? Which of these shortcomings have an effect on the quality and the cost of health care services? How?
· Do you believe there is a link between regulations and better care? Why or why not?
· Why do you think long-term care services are subjected to so much external control by government agencies? Provide a rationale for your responses.
· How is quality measured in long-term care? Is there only one, or are there several approaches to measure quality? What are they? Who should be given the responsibility to measure quality?
Notes from class
The increasing need for long-term care has caused several public and private agencies to participate in its managing process. These public and private agencies are increasingly attempting to control costs, providing protection to consumers considered unable to protect themselves. Public controls are nonvoluntary and are imposed by government agencies through the implementation of laws and regulations. Private controls are provided by nongovernment agencies and organizations, and compliance is voluntary.
Public Control
Public control on long-term care is imposed by federal, state, or local (including county and municipal) government units. These units set laws, regulations, and standards to be followed by long-term facilities in order to:
· Give better care facilities to the poor, who are unable to take care of themselves, by making them formal or informal wards of the state.
· Provide quality health care facilities to consumers.
· Create awareness in consumers regarding the types of services provided in the facilities and let the consumers themselves judge the quality of the services.
· Set the minimum level of staffing, cleanliness, and safety, ensuring consumers needing long-term care are treated properly and receive the necessary services.
· Follow all long-term care regulations to provide quality care.
Private Control
Besides government agencies, several private organizations are involved in managing long-term care. Both public and private control focus on long-term care organizations as well as the individuals in those organizations. The only difference is public control can maintain both the cost and the quality of care, while private care can focus only on measuring, evaluating, and ensuring the quality of care.
Private control agencies focusing on the quality of care of long-term organizations are known as accreditation bodies, while those ...
2. -Our Mission- Boyer’s mission is to create lasting solutions that will assist facilities in optimizing in all areas of operation while maintaining a focus on quality of care for residents. Boyer Executive Development Center
3. -Who We Are- We are a team of expert national consultants that are empowered by the ability to use hands-on consulting to improve, operations, reimbursement, corporate compliance, and clinical elements for long-term care facilities and their staff. We focus our time on learning the most recent information to teach and implement in facilities. We come into a building providing a wealth of knowledge that is used to create new systems and processes ensuring facility optimization.
4. -Our Team- Patricia J. Boyer, MSM, RN, NHA and President of Boyer & Associates, LLC, has more than 30 years of professional health industry experience. Her areas of expertise include long-term care and subacute operations, state and federal compliance programs, and performance improvement process development. Prior to founding Boyer & Associates, LLC Pat was an Operations Consultant for BDO Healthcare Group, LLC. Pat also worked for a national nursing home company, where her roles included director of nursing services, administrator, quality improvement specialist and director of regulatory compliance. In these roles, Pat used the Resident Assessment Instrument (RAI) to improve survey outcomes and facility processes. She has extensive experience in evaluating facility processes, documentation systems, and developing performance improvement plans to improve efficiency and effectiveness of facility systems. Pat has conducted numerous workshops on related topics at the national, state, and local levels. Pat authors the monthly “Ask the Payment Expert” column in McKnight’s Long-Term Care News. Pat is an accredited instructor in the QI Survey process. Patricia J. Boyer, President
5. -Our Team Continued- Gail A. Robison, RN, RAC-CT, Clinical Operations Consultant, has more than 34 years of nursing expertise in long-term care, assisted living, mental health, and addictions. Joy Jordan, RN, MSN, SMQT Certified, Clinical and Educational Consultant of Boyer and Associates, LLC, has more than 30 years of professional health industry experience in operations, state and federal compliance programs, educational programs and performance improvement process development. Kristin Lueschow, RN, RRT, WCC and Clinical Operations Consultant at Boyer & Associates, LLC has more than 15 years of professional health industry experience in operations, respiratory therapy services and wound care management.
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7. Michael A. Peer, CPA, has been in public practice as well as private industry since 1995.
8. Sharon A. Schott, RN and Clinical Nurse Consultant, has spent more than 30 years working in healthcare at many levels focusing on customer relations and team management.
9. Jean Edwards, BSN, RN and Clinical Operations Consultant, has more than 15 years of health care experience.
10. Michele G. Peterson, M.A./CCC-SLP and Rehabilitation Operations Consultant, has 23 years of healthcare experience that includes a variety of positions within the industry, from director of home health within a skilled nursing facility to director of speech pathology services and vice president of clinical operations for a multi-state rehabilitation company
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12. -Our Services- Mock Surveys/Traditional & QI Surveys Operational Assessments Medicare/Medicaid Audits Corporate Compliance Review/Audit Dietary Consulting/Assessments Wound Care Consulting Educational Seminars for Associations Training Seminars for Facilities Medical Review Audits (ADR. Appeal) Policy & Procedure Audits Weekly Webinars
13. Mock Survey/Quality Indicator Survey Our mock survey including both the Traditional & QI Survey process is developed to mirror the State survey process. We use every opportunity we can to teach standards of practice and to train facility staff. Hosting a mock survey at the facility level helps management identify areas that need improvement. The process also teaches staff proper communication strategies and how to manage the survey process. A proactive approach to survey preparedness is a mock survey done by an objective team of professionals. I can’t imagine going through the survey experience in today’s regulatory climate without such scrutiny. – Eileen Hayes, Administrator
14. -Operational Assessment- Areas that are Analyzed for Effectiveness: -Facility Management -Clinical Management -Direct Nursing Staff -Facility Admission Process -Clinical Systems -Documentation Systems -Therapy Services -Social Services -Therapeutic Recreation Program -Dietary Services -Housekeeping/Laundry -Ancillaries -Maintenance -Medical Records -Business Office -Internal Control Systems Having an outside consultant assess the operational efficiencies will assist in improving efficiency and effectiveness of services. Action plan follow-up assistance will assist in ensuring success.
15. -Medicare/Medicaid Audit- Our Medicare and Medicaid assessment process identifies whether and where your facility’s existing systems and processes are less than optimal, the financial impact of the problems, and corporate compliance risk areas. More importantly, we provide solutions with specific methodologies and tools not only to rectify problems, but also to streamline and improve the efficiency and effectiveness of the MDS/RAI process to better capture the clinical acuity of each resident. Each assessment has three parts: a clinical assessment by a registered nurse consultant, a rehabilitation assessment by a registered therapy consultant, and a summary report written by both consultants which includes quantification of the financial impact of their findings.
16. -Corporate Compliance- Our corporate compliance program assists your facility in developing compliance guidelines that meet Medicare/Medicaid and OIG guidelines. We will train your staff in these processes and monitor to ensure compliance. Our audit will be conducted by the same random sample methodology utilized by the OIG. Our results are quantified to establish and error rate based on Medicare reimbursement comparisons. Assist can be provided for facilities exceeding the 5% error threshold to bring them back into compliance.
17. -Dietary Consulting- Boyer & Associates has a Dietician on staff to assist your facility in meeting regulatory and industry standards. We can assist you with clinical evaluation and education, regulatory compliance and evidenced based practice. Let our dietician work with your dietary and nursing staff in meeting standards of practice. Be successful in your survey by preventing issues with potential Food Borne Illnesses and sanitation issues. Let our dietician do a one – two day visit to evaluate your process or provide ongoing mentoring to your dietician.
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19. Wound care training to key personnel in the facility to prevent wound development
20. Creation of a new wound care team that would be responsible for resident “rounds”
21. Oversight of the implementation of new processes for wound care prevention, ensuring a thorough follow through processes by staff
22. Training on: wound prevention, development, measuring wounds consistently and treating wounds
27. Infection ControlWe will work closely with associations to provide the training that they need for the facilities to be successful.
28. -Training Seminars for Facilities- Our goal is to assist long-term care facilities with any challenges they encounter. Whether that be an immediate need, or a long-term need.
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31. Boyer & Associates, LLC 16655 West Bluemound Road Suite 280 Brookfield, WI 53005 P: 262.754.0525 F: 262.754.0528 www.boyerandassociates.com http://boyerandassociates@webex.com