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Berkeley Library FAQ Knowledgebase

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Presentation given to UC Berkeley library staff at the LAUC-B Web 2.0 Tools @ UCB Libraries panel in April 2009. The Berkeley Library FAQ can be accessed at www.lib.berkeley.edu/faq.

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LIBRARY FAQ KNOWLEDGEBASE Char Booth
static brief one-sided general OLDSCHOOL LIBRARY FAQs
dynamic social responsive accessible NEWSCHOOL LIBRARY FAQs
VISIBLE TRANSPARENT SOPACs b l o gs w i k i s RSS feeds cloud comp. podcasts knowledgebases chat widgets tags/bookmarks text ref. L I B R A R Y 2 . 0 T Y P O L O G Y
dynamic social responsive accessible L A T R O P N O I T S E U Q Q A F
dynamic social responsive accessible FORWARD AND RATE, COMMENT,
dynamic social responsive accessible FAQs SUGGESTED
dynamic social responsive accessible DISCOVERABILITY INCREASING
dynamic social responsive accessible LANGUAGE LIBRARY DEFINING
dynamic social responsive accessible POINTS HELP MULTIPLE OFFERING
staff admins patrons FAQ FEEDBACK CYCLE
FAQ ADMINISTRATOR INTERFACE
FAQ ADMINISTRATOR INTERFACE
FAQ ADMINISTRATOR INTERFACE
questions? cbooth@library.berkeley.edu

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