1. Design thinking is an exploratory process that uses experimental approaches to solve problems by considering constraints and satisfying customer needs, technical feasibility, and business viability. 2. It is expressed through projects and involves gathering insights, generating ideas, and implementing solutions. Teams explore and experiment to find innovative solutions. 3. Design thinking involves putting people first by observing users, developing empathy, and generating customer insights to inspire new product ideas and offerings. It is a process of inspiration, ideation, and implementation.