Hkcsl linkedin final presentation_nov 2012
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CSL Linkedin Talent Solutions 2012
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Hkcsl linkedin final presentation_nov 2012
- 2. LinkedIn: A global pool of talent Europe, Middle East and Africa: 50M+ North America: 70M+ Asia Pacific: 30M+Latin America and Caribbean: 20M+ 187M+ Members worldwide 100 M+ Monthly unique visitors +2 new Members per second Monthly uniques source:Comscore ©2012 LinkedIn Corporation. All Rights Reserved. 2
- 3. Reach the best candidates, not just the active ones Passive >80% 187M+ Active <20% members LinkedIn members last year You hired over Note: Active-passive figures come from 2011 third-party study conducted by Lou Adler and the Adler Group 23 1. Talent Pool ©2012 LinkedIn Corporation. All Rights Reserved. 3
- 4. Talented professionals are connecting with your company today Profiles visited by… members per month Note: employee profile viewers and company page viewers reflect unique members visiting 1. Talent Pool Employees on LinkedIn 1,489 Missed opportunity to influence these professionals Company page Visited by… members per month 109 ~225 ©2012 LinkedIn Corporation. All Rights Reserved. 4
- 5. Financial Analyst Bank of America Sr. HR Director Gap Inc.Amazon Sr. Hong Kong CSL HR Director Hong Kong CSL Finance Manager Customer Service Exe Bryan Finance Analyst Erica Steve Director of HRCustomer Service Exe Hong Kong CSL Customer Service Exe JOBS YOU MAY BE INTERESTED INJOBS YOU MAY BE INTERESTED IN JOBS YOU MAY BE INTERESTED IN Target every candidate with relevant jobs automatically More applications come from LinkedIn recommended jobs than searches 2. Targeting ©2012 LinkedIn Corporation. All Rights Reserved. 5
- 6. Members see personalized jobs every time they log in Erica Robertson Your ideal passive candidate Customer Service Exec Hong Kong CSL Customer Service Exec Customer Service Exe Juniper Networks LiveOps Customer Service Exe Senior 2. Targeting ©2012 LinkedIn Corporation. All Rights Reserved. 6
- 7. 2. Targeting Reach candidates with personalized jobs on Mobile Devices as well as on their Computers Job you may be interested in: Customer Service Exe Hong Kong CSL Erica Robertson Your ideal passive candidate Customer Service Exec ©2012 LinkedIn Corporation. All Rights Reserved. 7
- 8. What do candidates see when they visit your employees’ profiles? Note: number of professionals visiting reflects unique members visiting your employees profiles 1,489 professionals visit your employees’ profile pages every month Viewing profiles is the #1 activity on LinkedIn Erica Robertson Your ideal passive candidate Customer Service Exec 2. Targeting ©2012 LinkedIn Corporation. All Rights Reserved. 8
- 9. Your target talent is networking with your employees Note: number of professionals visiting reflects unique members visiting your employees profiles 1,489 professionals visit your employees’ profile pages every month Top job functions Top viewer companies 2. Targeting ©2012 LinkedIn Corporation. All Rights Reserved. 9
- 10. Engage them with personalized opportunities Note: number of professionals visiting reflects unique members visiting your employees profiles Erica Robertson Your ideal passive candidate Customer Service Exe Erica Robertson Customer Executives Picture yourself with a career in Customers Exec at Hong Kong CSL Limited Hong Kong CSL Limited 2. Targeting 1,489 professionals visit your employees’ profile pages every month ©2012 LinkedIn Corporation. All Rights Reserved. 10
- 11. Note: company page viewers reflect unique members visiting your company page 2. Targeting Only 109professionals visit your company page every month ©2012 LinkedIn Corporation. All Rights Reserved. 11 Your company page experience is limited today
- 12. Join the team that is transforming the future. We are passionate about what we do. Companies Home | Hong Kong CSL Limite Jobs at Ariel Hsiao Amazon ABOUT Watch the video for a peek into the fast-paced world at our headquarters. Every day, our employees are working on exciting projects that make a real difference for our customers. Plus, we’re really excited to show off our newly remodeled office space! Check out the links below for more about us: Our Career Site ► Hong Kong CSL Limited 579 followers Hong Kong CSL Limited Hong Kong CSL Limited Customer Service Exe Todd Logan VP of Finance Emily Meinhardt Account Executive Hillary Carroll Manager of Operations Customer Service Exe Customer Service Exe Customer Service Exe Director of Sales Director of Sales Senior Customer Service Exe Senior Customer Service Exe Careers Show relevant opportunities with rich employment branding 2. Targeting ©2012 LinkedIn Corporation. All Rights Reserved. 12 The Re-vamped sample Career Page of CSL Limited
- 13. Influence candidates at every touch point Erica Robertson Your ideal passive candidate Customer Service Exec Hired Networking with employees Researching your company Following your company Viewing relevant jobs 2. Targeting ©2012 LinkedIn Corporation. All Rights Reserved. 13
- 14. November Erica Robertson Joined New Hire Hong Kong CSL Limited We can measure LinkedIn’s influence on hiring Erica Robertson ACME systems 3. Results Jobs you maybe interested in July Viewed a job on LinkedIn LinkedIn Influenced Hong Kong CSL Limited Customer Service Exe Customer Service Exe Customer Service Exe ©2012 LinkedIn Corporation. All Rights Reserved. 14 Hong Kong CSL Limited Customer Service Exe
- 15. Linkedin Recruiter • Assigning the Hong Kong CSL sourcing group with LinkedIn Recruiter, will enable the team to gain an understanding of the type of searches that are being conducted across the organization, who has been contacted via InMail and allow Hong Kong CSL to retain their work rather than being saved in their individual personal account. • In addition, it will enable the team, to adopt a more consultative approach with the hiring managers and have them become more familiar with the additional functionality our Corporate Solution offers. – Access complete profiles for 187+ million members on LinkedIn – Team collaboration via shared profile notes, candidate history & project folders – Efficiently contact & manage multiple candidates at one time – Retain control of Hong Kong CSL talent pipeline and user access – Enhanced search capabilities with expanded results & real time alerts Linkedin - Recruiter ©2012 LinkedIn Corporation. All Rights Reserved. 16
- 16. Linkedin - Recruiter ©2012 LinkedIn Corporation. All Rights Reserved. 17
- 17. Hiring Manager Hiring Manager is part of LinkedIn Recruiter and allows the recruiter to share profiles of interest from a project with a hiring manager. The hiring manager then has the ability to view profiles, provide a customizable rating and add feedback regarding the potential candidates. The recruiter can then track reviews in the LinkedIn Recruiter Platform. • Work more efficiently and stay on the same page with hiring managers • Share profiles of interest with hiring managers directly from Recruiter • Narrow searches more quickly by getting specific feedback on profiles • Feedback on each candidate is tracked in Recruiter for you Linkedin - Recruiter ©2012 LinkedIn Corporation. All Rights Reserved. 16
- 18. Talent Pipeline Talent Pipeline enables recruiters to connect the names on a résumé to their LinkedIn profiles. The idea is to enable them to build a bigger internal database with more information in it, including notes on a candidate that the hiring managers can share with each other, thus making LinkedIn more important to them. • Import candidate records (resumes, spreadsheets, notes, anything), keeping them private for your organization’s use only • Imported resumes can be synced with LinkedIn profiles as they are updated • Single search, you can search across LinkedIn profiles as well as Hong Kong CSL candidate records/resumes • Tag LinkedIn profiles, and these tags are only visible to the Hong Kong CSL team • Search within and across tags, notes, activities, reviews, projects, reminders, and of course all standard search fields • Follow candidates in Talent Pipeline and set up alerts to be notified of any public changes to the profiles • Add a status to people in LinkedIn’s Talent Pipeline – not contacted, contacted, screened, declined, offer, applied, etc. Linkedin - Recruiter ©2012 LinkedIn Corporation. All Rights Reserved. 17 Pipelining ReportingCollaboration
- 19. Linkedin Job Slots • By utilizing our Jobs Network and posting your professional jobs on LinkedIn, the technology will push Hong Kong CSL jobs to active and passive talent with targeted & viral distribution. These posting are displayed on the suitable members profile page under ‘Jobs You May Be Interested In’, on Hong Kong CSL LinkedIn Career Page and emailed to relevant members on a regular bases. • By placing all Hong Kong CSL jobs on LinkedIn it will increase the visibility of your jobs and increase potential referrals as employees, and ex-employees, can forward positions to candidates they believe will be suitable. On average each job post gets forwarded 11 times, and all get automatically indexed by search engines and job aggregators. • The increase will also populate the Hong Kong CSL LinkedIn Career Page with your open positions, making it easier for potential candidates to view jobs that are relevant to them rather than search HONG KONG CSL website or job board. – Promote Hong Kong CSL job to millions of passive candidates on LinkedIn – Jobs become more personal on LinkedIn by spotlighting who in HONG KONG CSL network is a fit for each posting, and how you’re connected to each company – Each job on LinkedIn is viewed by over 1000 members, and is forwarded from one member to another 11 times per posting Linkedin – Job Slots ©2012 LinkedIn Corporation. All Rights Reserved. 18
- 20. Linkedin – Job Slots ©2012 LinkedIn Corporation. All Rights Reserved. 19
- 21. Linkedin Career Page • Promotes Hong Kong CSL employment brand to millions of passive candidates on LinkedIn and can adapt the messaging dynamically to viewer by either job function or location. The LinkedIn Career Page becomes a rich media hub for all of Hong Kong CSL career content that can include the following: – Company culture video – All Hong Kong CSL open positions posted on the LinkedIn Jobs Network – Employment Value Proposition – Featured recruiters & employee spotlights – Polls to engage candidates – Podcasts, whitepapers or brochures – Links to Hong Kong CSL careers site, Twitter & Facebook pages, Blogs & RSS feeds • Candidates are interested in understanding what it would be like if they came to work for Hong Kong CSL. LinkedIn company profiles offer an opportunity for candidates to connect with the organization. Linkedin – Career Page ©2012 LinkedIn Corporation. All Rights Reserved. 20
- 22. Linkedin – Career Page ©2012 LinkedIn Corporation. All Rights Reserved. 21 Join the team that is transforming the future. We are passionate about what we do. Companies Home | Hong Kong CSL Limite Jobs at Ariel Hsiao Amazon ABOUT Watch the video for a peek into the fast-paced world at our headquarters. Every day, our employees are working on exciting projects that make a real difference for our customers. Plus, we’re really excited to show off our newly remodeled office space! Check out the links below for more about us: Our Career Site ► Hong Kong CSL Limited 579 followers Hong Kong CSL Limited Hong Kong CSL Limited Customer Service Exe Todd Logan VP of Finance Emily Meinhardt Account Executive Hillary Carroll Manager of Operations Customer Service Exe Customer Service Exe Customer Service Exe Director of Sales Director of Sales Senior Customer Service Exe Senior Customer Service Exe Careers Employer’s Branding
- 23. Linkedin Work With Us • Turn Hong Kong CSL employees into brand ambassadors by owning the ad space on their LinkedIn profile pages to tell Hong Kong CSL story most effectively. With ‘Work With Us’, your employees become a powerful channel to connect passive talent with relevant jobs. • As of Oct 2011, Hong Kong CSL has over 13,400 employees on LinkedIn, who are being viewed, on average, 83,000 times a month by over 30,000 different people that are not currently employed by the bank. • Work with Us campaigns have click through rates of up to 4 times the average banner ad, driving quality candidates to Hong Kong CSL LinkedIn Career Page or elsewhere. This space can also be used to promote Jobs that are relevant to the member viewing the profile and is another key factor for posting all your Jobs on LinkedIn. – Drive traffic to Hong Kong CSL jobs and LinkedIn Career Page to boost your reach – Influence viewers’ experience through Hong Kong CSL employees’ LinkedIn pages – Position Hong Kong CSL company as an ‘employer of choice’ – Encourage them to ‘Follow’ you as a company Linkedin – Work With Us ©2012 LinkedIn Corporation. All Rights Reserved. 22
- 24. Linkedin – Work With Us ©2012 LinkedIn Corporation. All Rights Reserved. 23 Erica Robertson Customer Executives Picture yourself with a career in Customers Exec at Hong Kong CSL Limited Hong Kong CSL Limited
- 25. Linkedin Enterprise Solutions Quotation & Pricing Quotation & Pricing ©2012 LinkedIn Corporation. All Rights Reserved. 24 Solution Quantity Period Total Recruiter Seat 3 12 months HKD 172,494.00 Job Slots 25 12 months HKD 188,800.00 Silver Career Page 1 12 months HKD 77,700.00 Work With US All employees 12 months HKD 46,620.00 Solution Quantity Period Total Recruiter Seat 1 12 months HKD 63,714.00 Job Slots 5 12 months HKD 46,620.00 Silver Career Page 1 12 months HKD 77,700.00 Deluxe Package Standard Package
Editor's Notes
- LinkedIn is the best global talent pool, with a rapidly growing member base [RMs may remove this slide if context has already been set]
- LinkedIn is the only place on the web where you can recruit both passive and active candidates Traditional job boards provide access to only the 20% of professionals who are actively looking LinkedIn provides access to both these, and the over 80% of passive candidates who are not actively searching on job boards Many of these members are the people you’re interested in hiring. In fact, last year your company hired ### LinkedIn members We know this because we can track every time a member changes his or her profile to your company [NOTE: We should not overlook active candidates as a legitimate source of hire. Instead, focus on how LinkedIn helps you access BOTH these candidates and the tens of millions of passive candidates that can’t be reached anywhere else]
- Not only is LinkedIn a great source of talent, but your company is already connected to talented professionals. You have two key assets on LinkedIn today Your ### employees are connected to over ### professionals, and over ### professionals are viewing their profile pages each month Your company page is visited by ### professionals each month who are coming here to research your company These professionals are interacting with your company every day on LinkedIn, but right now you’re missing this huge opportunity to influence them. Transition: I’m going to walk you through how you can very easily take advantage of this opportunity. [Note: All data excludes employees themselves]
- Engaging candidates on LinkedIn begins with posting all of your professional jobs. This way, your outreach is relevant to the candidates you want to engage across the site. LinkedIn understands the professional background of every one of our members. Using our job matching algorithms, we can target each member with the most relevant jobs automatically When you post all of your jobs on LinkedIn, you’re able to show highly relevant jobs to all of your target candidates Steve will see marketing roles, Erica will see sales roles and Bryan will see finance roles (If you only post sales roles, for example, you miss an opportunity to engage people like Bryan and Steve) Sharing your relevant career opportunities is the #1 way to engage passive talent on the site Transition: I’ll show you exactly how candidates experience targeted jobs on LinkedIn.
- Each time Erica logs into LinkedIn, the first thing she sees is relevant jobs in the Jobs You May Be Interested In module right on the home page, and in her Network Update Stream By putting all or most of your professional jobs on LinkedIn, you can ensure that all types of professionals you’re trying to hire see opportunities relevant to them.
- Note: Can be removed from deck if need to streamline Our ability to reach passive candidates is a defining factor of the LinkedIn jobs network. But there are also high quality active candidates on LinkedIn. Our intelligent job matching also helps your jobs reach active candidates more effectively. Members who search for jobs receive highly personalized job recommendations directly to their email inboxes.
- Another way to engage Erica is when she networks with your employees The most common activity we see on LinkedIn is viewing other members’ profiles. ### professionals view the profile pages of your employees every month [Note: This excludes employees viewing each other’s profiles] When they come to your employees’ profile pages today, this is what they see: Information about the person’s own background, and A Delta ad They aren’t learning about what it’s like to work at your company or what opportunities are available for them These viewers are interacting with your employees, but you’re missing an opportunity to engage with them
- Your employees are already networking with the right candidates you’d want to hire: Relate Merlin data on job function to their hiring needs Relate Merlin data on viewer companies to their competitors for talent and the companies they’d like to recruit from, as applicable You can pose this as a question: “Are these the types of candidates that you’d want to recruit more effectively?” [Note: This excludes employees visiting each other’s profiles]
- As talent networks with your employees, help them learn about your company and the career opportunities you have for them. Engage them as they gain exposure to you as an employer.
- [NOTE: Remove slide if customer has already bought a LinkedIn Career Page] Another common thing members do on LinkedIn is research companies. ### professionals visit your company page each month. They may come from an employee’s profile, from a search on LinkedIn, from Google, or from another source. Today, though, they only see basic information about your company, and how they’re connected to your employees Again you’re missing an opportunity to truly engage them. [Note: This excludes employees viewing their own company’s page]
- You can also engage talent when they research your company on LinkedIn. Over #### professionals are already visiting your company page every month. A career page on LinkedIn is your chance to impart a clear branding message about what your company is like and what sets you apart as an employer. Erica also sees jobs that are relevant for her background. Those career opportunities coupled with a strong employer branding message on your career page can leave a powerful impression on the potential candidates for your roles.
- How can you boost your employer brand on LinkedIn? Meet Erica. She’s a passive candidate who is perfect for a role you are looking to hire. Engage her across LinkedIn with your employer brand. When you engage her, you are warming her up to the career opportunities you have at your company. You can engage her as she views the relevant jobs at your company, as she networks with your employees, when she is researching your company, and ultimately when she follows your company.
- [Note: Use this slide to explain the “Merlin” methodology for calculating impact jobs have on customers’ hires:] LinkedIn can measure exactly how our jobs influence hires. For example: When a member like Erica changes her profile from ACME Systems to your company, we recognize that you’ve made a hire If Erica viewed one of your company’s jobs prior to joining your company, we recognize that LinkedIn’s jobs influenced that hire From this, we can calculate exactly how many hires LinkedIn influenced. This is an extremely powerful way of measuring influence. Many passive candidates don’t apply to jobs as soon as they see them. They may network their way to a job, or return to the careers website after an opportunity first sparks their interest. These candidates are lost in most source of hire reports, but they’re often first influenced by LinkedIn. [Note: Influenced hires viewed a job less than a year before joining the company. Excludes the month immediately before a member joined.]