3. Aim Statements
What are we trying to accomplish?
Establish an Aim Statement
Improvement starts with a goal/aim
Important to keep a team on track
An Aim Statement should…
Clearly state the goal/aims
Include a specific numeric goal
Include a timeframe
Include information about the systems to be improved
and the patient population
Involve Key
Stakeholders!
4. Aim Statement Tips
Start with an action verb (increase, improve, reduce,
complete, conduct, achieve, etc.).
Make it measurable (how much, how many, how good,
how much better, how much faster, etc.).
Answer “by when” (daily, monthly, by March 1, by end of
first quarter, etc.).
Describe target population/scope (unit, patient type,
disease, process, etc.)
Include approach for change (implementing, creating,
re-designing, etc.)
5. SMART Criteria
Specific: What will the goal accomplish? How and why?
Who are the target population?
Measurable: How much change? Increase? Decrease?
How will you measure whether you reached the goal?
Attainable/Achievable: Is it possible? Others have
done it? Do you/your team have the skills/resources?
Can you finish by the time you propose?
Relevant: Is your goal meaningful? In line with overall
goals/vision/mission? Passes “So What” test?
Time-Bound: What is your target date to accomplish
your goal and is it feasible?
6. Suggested Template
BY: (studying-measuring-surveying-reporting) A
PROCESS
WE WILL: (be able to change-reduce-increase-affect-
improve) SOME PART OR ALL OF THE PROCESS
WHICH WILL RESULT IN THESE OUTCOMES:
(Medical, functional, service, patient satisfaction,
provider satisfaction, or cost)
Source: QI and Costs Presentation (Tom Luerssen, MD) 5/7/10
7. SMART Aim Example
By Feb 2017, there will be a 50% increase in the
number of adult heart failure and transplant
patients at the outpatient clinic at TCH with an
advance directive documented in the EMR.
8. SMART Aim Example
To reach optimal dosing of
piperacillin/tazobactam for 85% of
orders for this agent by June 1, 2016
among inpatients at TCH
9. SMART Aim Example
By implementing new guidelines between August
2015 and January 2016, we will manage more
than 80% of oncology patients with low-risk fever
and neutropenia (LRFN) in the outpatient setting
using oral antibiotics. This will result in more
available inpatient beds, significant cost saving
and patient satisfaction.
10. Don’t Forget Additional Resources
Liza Bonin – Marni Axelrad - Psychology
Behavioral health expertise if patient (or family)
behavior/well-being is component of planned improvement
project
Provide perspective on people side of change / systems
thinking
Curtis Kennedy - PICU
Promotion of family education / awareness / involvement
by way of handhelds/technology
Experience in decision support, modeling (prediction),
automation, and time series analysis
Jessica Casas – Daniel Mahoney– Palliative Care
12. Wiki site – bcmfellowscollege.pbworks.com
If you don’t have a coach
pls contact me (Mehmet Okcu)
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