1. Stephen L. Martin, BSN, RN
Summary Highly qualified professional with 24 years combined clinical and administration
leadership experience, resulting in a high performing department with
exceptional quality and service standards. Develop and execute programs to
improve quality, productivity and effectiveness with a focus on patient care.
Collaborate as a part of a multidisciplinary team to meet the needs of patients in
demanding environments. Apply a solution oriented approach to manage staff
and work with strategic partners to achieve optimal results.
Leadership
Competencies
Staff Training and Development Strategic Planning and
Execution
Strategic Partnership and Management Adaptability
Policy Development and Implementation Interpersonal Communication
Regulatory Compliance Productivity and Efficiency
Gains
Complex Problem Solving Change Management
Experience 2009-Present Mississippi Baptist Medical Center Jackson, MS
Nurse Manager
• Managed a group of RN’s that performed post discharge outbound
follow up calls at a 683 bed facility, which assisted Mississippi Baptist
Medical Center (MBMC) achieve the distinction of being awarded top
2% in safety and patient satisfaction amongst the Nation’s Hospitals.
• Evaluated, streamlined and formalized job descriptions, a new
department manual highlighting over 40 essential functions and
implemented a successful training and coaching program with bi-weekly
assessments with employee input and follow up.
• Improved strategic planning, operations and quality care in compliance
with National standards, Joint Commission Certifications, facility
process and Nurse Practice Act, which resulted in MBMC being ranked
among the top 100 Hospitals in Orthopedic Surgery, Joint replacement
and Prosaic Surgery.
• Served as a key member of multiple Task Forces and Committees to
address and evaluate issues, develop correction actions and implement
improvements. Established a cohesive team oriented and accountable
culture and tracked patient feedback, which significantly increased
MBMC’s HCAHPS scores and directly resulted in MBMC achieving
Joint Commission Gold and Platinum Performance Achieve Award in
CHF and ACS respectively.
• Analyzed reports and identified specific errors impeding patient’s ability
to receive discharge instructions and follow up appointments, which
resulted in house wide education and creation of policy to address
patients discharged on the weekend receiving correct appointments
and medications.
601-672-1524
stephenleemartin1@gmail.com
RN License R78492
609 Arbor Way
Brandon, MS 39047
2. StephenL.Martin,BSN,RNcontinued
• Created and implemented a new computer program that would collect
and accurately report data regarding patients that habitually gave
incorrect or disconnected phone numbers at admission, which assisted
our Vice President of Business Development increase post discharge
revenue collection.
• Consulted with Pharmacists on cost effective programs and protocols,
new prescription authorization policy and best practice surrounding
dispensing medication and through study trend data in reports to
identify any factors that would impede a patient’s ability to obtain
medication upon discharge which enabled a safe discharge plan and
significant cost savings to MBMC.
• Identified key problems with patients not accessing the patient portal
after discharge and worked with Information Systems to take
appropriate measures to increase awareness and educations resulting
in a savings of over $10,000 to MBMC.
• Collaborated with Nurses, Physicians, Intra-Hospital departments,
community resources, social services and insurance providers to
assess and orchestrate acute and post-hospital patient needs.
Reviewed charts, followed diagnosis clinical pathways, coordinated
standard discharge logistic and educated patients on disease
processes, preventive care and follow-up.
1992-2009 Mississippi Baptist Medical Center Jackson, MS
Cardiovascular Recovery RN
• Served as Charge Nurse for Critical Care Nurse in Cardiovascular
Recovery.
• Circulated in Cardiovascular Surgery as needed.
• Supplemented staffing for AICU, CCU, SICU, Restorative Care, and
RSCU 2-3 days per week on off weeks.
• Assisted with developing preprinted protocol for CVR, Insulin and
Diprivan infusion orders for use in emergency situations.
• Primary preceptor for department, taking 1-2 students per and semester
and orientation for new RN’s Charge Nurse.
• Obtained PNDL Level II on Clinic Ladder.
• Extensive knowledge and use of all Cardiac related medications and
equipment.
• Recruited by Director of Nursing to facilitate education of new staff of
Restorative Care Hospital to Critical Care Concepts, Ventilators, Line
management and IV Therapy.
Education University of Mississippi Jackson, MS
Bachelor of Science in Nursing
