Introduction to UpSkillMA
Overview of UpSkillMA Offerings
Content, Cost, Timeline, Registration
Details on Interprofessional Team-Based Care Course
Implementing UpSkillMA
3. 3
Get the Most Out of Your Experience
Use the Q&A Button to submit questions
during today’s session
Recording and slides will be available by
email
Polling Questions
For further information, contact
WeitzmanLearning@chc1.com
TA Tools and Resources 5/1/2019
4. Webinar Agenda
• Introduction to UpSkillMA™
• Overview of UpSkillMA™ Offerings
– Content, Cost, Timeline, Registration
• More Detail on
– Interprofessional Team-Based Care Course
• Implementing UpSkillMA™
• Questions & Comments
6. Practicing MAs
• Expand their professional
scope of work
• Become more integrated
and integral team members
• Become change agents in
their health centers
• Gain skills for ongoing
career development
7. Health Centers
• Gain MAs better prepared for
organizational changes and
payment reform
• Enhance their ability to deliver
patient-centered, team-based
care in a value-based
environment
8. Tell us about the medical assistants
at your practice.
9. The Background for UpSkillMA™
Bodenheimer T, et. al. Ann Fam Med 2014;166-171.doi:10.1370/afm.161
Ten Building blocks of high-
performing primary care
10. • Structure
Online
Self-paced, weekly format
• Objectives/Goals
Discuss best practices, potential pitfalls,
challenges, and barriers to working as a
medical assistant in primary care related to
course topic
Demonstrate understanding of core
concepts
Complete knowledge assessments
Define key terms
Course Information
11. Course Design
Application
in Practice
Real life
examples
Learning
Checks and
Exercises
Instructor
and Subject
Matter
Expertise
Context/
Theory
Discussion
among
Participants
12. UpSkillMA™ 2019 Offerings
• Understand core team based care concepts
• Gain knowledge, skills & attitudes to excel in an
interprofessional team
Interprofessional
Team-based Care
• Gain an understanding of key quality improvement concepts
• Learn how MAs collect and use data to support the delivery of
high quality and value
Quality Improvement &
Making the Data Count
• Enhance communications with patients on vaccines
• Reinforce skills related to vaccine schedules, proper storage,
and effective administration
Immunizations
• Understand common legal/ethical issues MAs experience
• Develop effective communication, time management, and
teamwork skills
Professionalism &
Effective
Communication
14. Interprofessional Team-Based Care
Introduce interprofessional education and the
patient-centered medical home model
Review the make-up of the interprofessional team
Review the role of each of the key members of the
team in detail
Explore concepts to model and improve
interprofessional communication and teamwork
Examine a complex primary care patient case to
see the elements covered in the course through
the lens of patient care instead of in a topical
manner
15. Immunizations
Review the importance of immunizations as a part of health
promotion
Review core concepts of the vaccine schedule, needle choice,
and proper administration, storage, and handling and finally
documentation of any vaccine-related events (vaccine errors,
VAERs reporting, needle sticks, temperature excursions, etc.)
Describe the use of catch-up schedules
Review tools to support a comprehensive immunization
program: standing orders, care gap reports, and others
Discuss the role of patient education to improve vaccine
acceptance rates
16. QI & Making the Data Count
Review of key math concepts and calculations
Define quality improvement and the model for
improvement
Describe the ways in which data are used to
measure quality of care provided using
primary care case examples
Explore the basic tools used in quality
improvement and health care measurement
Review the importance of displaying data
graphically over time
Describe the use and interpretation of run
charts
17. Professionalism & Effective Communication
Understand the types of communication, including
verbal, non-verbal, and written communications, for
various audiences
Learn about the nuances and variations in
communication skills such as negotiation, conflict
management, and facilitation
Discuss professional development and goal setting
Learn about time management and balancing
priorities
Demonstrate knowledge on legal and ethical
responsibilities of the medical assistant
18. UpSkillMA™ 2019 Course Dates
• Interprofessional Team-Based Care
• June 3
• June 24
June
• Immunizations
• QI & Making the Data CountJuly/August
• Professionalism & Effective
CommunicationFall
19. Cost and Model
• $30 per hour of content
• Interprofessional Team-Based Care
– 12 hour course
• All Other Courses
– 10 hour courses
• We encourage group participation for all
courses
20. How likely are you to use these courses?
Which of the 2019 UpSkillMA™ courses are
you most likely to utilize?
21. Register Your MAs Now!
• Registration only takes 15 mins!
• Courses are limited to 50 students
• To register:
Select one person from your health center to
register all of your participating MAs
Go to: www.regpacks.com/upskillma
Create an account (email address and password)
Enter required information about each
participant
Once registered, we will enroll them in the
course
22. Contact Information
Visit Our Website
www.weitzmanlearning.org/upskillma
Email Us
weitzmanlearning@chc1.com
Call Us
720-710-9050