13. Support ticket. Sep 15.
l
I sent you all the details of
my gym, including links to
website and Facebook page.
I Got this ticket no.
14. Sep 17. h
I added a
picture from
the app.
Geotagged...
15. All you sent me was a threat to charge me
$10. Thanks to Runkeeper I had at least
made 1 registered workout.
Sep 17. h
Ah, so this is where I send reports?
16. Sep 17. h
sent to corrections.
I reference the tweets and the bug report
I’ve already sent (with a ref no.)
23. So yeah, I deleted my
account and made a
video of how to do it...
http://per.ax/gpvideo
Hint: it’s in the app, click settings,
scroll down, delete....
24. Seriously, “help us do better”?? T
You have $50 winnings for people
who give feedback after uninstall!?
25. My free feedback:
The 50 bucks you’re giving
away to people who give
feedback, use it to pay your
customer service. I think
they’re on strike....
26. My GymPact
Sep 7 User Experience Map
axbom.com/gympact
d Sep 13
Sep 17
l o
lv
Satisfaction
h v
t Oct 1
T
Time
27.
28. Holy customer failure,
Batman!
You just lost
52
potential clients
Awesome!
axbom.com/gympact