This presentation shows how to start continuous improvement / process improvement in a structured manner. It provides a step-by-step approach, including an overview of training sessions offered.

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Continuous Improvement
A Road Map

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Road Map

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How to Start a Continuous Improvement Plan
• Supportive, engaged and active leadership
• Common unifying CI language (an operating system) that is a
way of life
• A built-in CI culture, where CI is built-in to the organization’s
process culture and not bolted on
• Recognize CI as a key strategic weapon with strong linkage to
business objectives
• Cultural readiness to support CI model
• Simple message and grass roots involvement
• Implement CI across entire value stream
• Cultivate a network of CI professionals
• Data driven, customer focused and employee engaged
• Relentless focus on cost, quality, delivery and customer delight

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Overview of Foundational Training & Workshop Sessions
# Training Sessions Workshop Sessions
1
• Titanic video: discuss importance of process management
• “Is "Good" Enough” video: discuss concept of Zero Defect
• Process overview and definition
• Key elements of process: SIPOCH
• What is Continuous Improvement (CI)
• Revisit key learning points from Training Module 3 (Objectives)
• Develop and finalize key business objectives
• Break group into teams; each group to work on a set of
objectives
• Develop and present Score Card for assigned areas
2
• CI Methodology & Roadmap
• Problem Solving Framework
• Success factors for an effective CI program
• Need for Process Control
• Revisit key learning points from Training Module 3 (PV Stream)
• Identify Process Value Stream for each workgroup or cell
• Break group into two teams
• Each team completes SIPOCH for key assigned PV streams
3
This two-part module will cover the following:
Objectives:
•Key business objectives from a CI standpoint
•Setting objectives: Objectives & Value Stream
•The use of Score Card as a key CI tool
Process Value Stream:
•Process Value Stream – definition and elements
•Process hand-offs and challenges
•SIPOCH & steps on completing SIPOCH
• Revisit key learning points from Training Module 4 (Impact
Maturity)
• Use output from Workshop Module 2 - SIPOCH document
• Same teams and process areas from Workshop Module 2
• Respective teams assess their area's process maturity and
impact on objectives
• Complete the Process Impact Maturity Chart and report out
• Identify processes ripe for CI
4
• Prioritizing and selecting projects for CI
• Process Impact & Maturity and relationship to CI
• Steps on completing Process Impact Maturity (PIM) Chart
This module will cover steps on operationalizing CI:
•Revisit success factors
•Key considerations for implementation
•Identify and review action items post training session
•Closing remarks
Each participant receives a CI User’s Guide as shown on the next slide
4

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Continuous Improvement Guide
5

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Contact
For additional information and assistance, contact:
Anupam Tantri
Tantri & Associates, LLC
Process & Control - Shared Services & Outsourcing
7115 Callander Cove
Lakewood Ranch, FL 34202, USA
Contacts:
Office (landline): 941-388-8941
Mobile: 860-798-1995
Email: anupam.tantri@comcast.net

7. Copyright © 2011 Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC 6
Contact
For additional information and assistance, contact:
Anupam Tantri
Tantri & Associates, LLC
Process & Control - Shared Services & Outsourcing
7115 Callander Cove
Lakewood Ranch, FL 34202, USA
Contacts:
Office (landline): 941-388-8941
Mobile: 860-798-1995
Email: anupam.tantri@comcast.net