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Continuous improvement a road map
The document outlines a roadmap for implementing continuous improvement (CI) within an organization, emphasizing the importance of leadership support, a unified CI language, and cultural readiness. It details foundational training and workshop sessions aimed at developing business objectives, identifying process value streams, and prioritizing CI projects. Additionally, the guide highlights the significance of data-driven approaches and provides contact information for further assistance.
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Continuous improvement a road map
- 1. Copyright © 2011Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC Continuous Improvement A Road Map
- 2. Copyright © 2011Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC 2 Road Map
- 3. Copyright © 2011Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC 3 How to Start a Continuous Improvement Plan • Supportive, engaged and active leadership • Common unifying CI language (an operating system) that is a way of life • A built-in CI culture, where CI is built-in to the organization’s process culture and not bolted on • Recognize CI as a key strategic weapon with strong linkage to business objectives • Cultural readiness to support CI model • Simple message and grass roots involvement • Implement CI across entire value stream • Cultivate a network of CI professionals • Data driven, customer focused and employee engaged • Relentless focus on cost, quality, delivery and customer delight
- 4. Copyright © 2011Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC Overview of Foundational Training & Workshop Sessions # Training Sessions Workshop Sessions 1 • Titanic video: discuss importance of process management • “Is "Good" Enough” video: discuss concept of Zero Defect • Process overview and definition • Key elements of process: SIPOCH • What is Continuous Improvement (CI) • Revisit key learning points from Training Module 3 (Objectives) • Develop and finalize key business objectives • Break group into teams; each group to work on a set of objectives • Develop and present Score Card for assigned areas 2 • CI Methodology & Roadmap • Problem Solving Framework • Success factors for an effective CI program • Need for Process Control • Revisit key learning points from Training Module 3 (PV Stream) • Identify Process Value Stream for each workgroup or cell • Break group into two teams • Each team completes SIPOCH for key assigned PV streams 3 This two-part module will cover the following: Objectives: •Key business objectives from a CI standpoint •Setting objectives: Objectives & Value Stream •The use of Score Card as a key CI tool Process Value Stream: •Process Value Stream – definition and elements •Process hand-offs and challenges •SIPOCH & steps on completing SIPOCH • Revisit key learning points from Training Module 4 (Impact Maturity) • Use output from Workshop Module 2 - SIPOCH document • Same teams and process areas from Workshop Module 2 • Respective teams assess their area's process maturity and impact on objectives • Complete the Process Impact Maturity Chart and report out • Identify processes ripe for CI 4 • Prioritizing and selecting projects for CI • Process Impact & Maturity and relationship to CI • Steps on completing Process Impact Maturity (PIM) Chart This module will cover steps on operationalizing CI: •Revisit success factors •Key considerations for implementation •Identify and review action items post training session •Closing remarks Each participant receives a CI User’s Guide as shown on the next slide 4
- 5. Copyright © 2011Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC Continuous Improvement Guide 5
- 6. Copyright © 2011Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC 6 Contact For additional information and assistance, contact: Anupam Tantri Tantri & Associates, LLC Process & Control - Shared Services & Outsourcing 7115 Callander Cove Lakewood Ranch, FL 34202, USA Contacts: Office (landline): 941-388-8941 Mobile: 860-798-1995 Email: anupam.tantri@comcast.net
- 7. Copyright © 2011Tantri & Associates, LLC. All rights reserved.Tantri & Associates, LLC 6 Contact For additional information and assistance, contact: Anupam Tantri Tantri & Associates, LLC Process & Control - Shared Services & Outsourcing 7115 Callander Cove Lakewood Ranch, FL 34202, USA Contacts: Office (landline): 941-388-8941 Mobile: 860-798-1995 Email: anupam.tantri@comcast.net