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Delivering P3M through Talent
Management
Amerjit Walia
AK Optimize
Amerjit Walia
 APM Fellow
 Chartered Fellow CIPD
 Head of HR function with various organisations
Projects that delivered talent….
© Amerjit Walia AK Optimize Limited 2020
2
Our Session
 What is the context (challenges) and why do we need to
consider people (talent)?
 Developing core competencies – the strategic view of
people
 Strategic Talent Management approaches to delivering
P3M
© Amerjit Walia AK Optimize Limited 2020
3
The Context
© Amerjit Walia AK Optimize Limited 2020
4
The Challenges
 What are the key challenges for Programmes?
© Amerjit Walia AK Optimize Limited 2020
5
Here’s some
1. Underestimating programme complexity
2. Lack of adaptive leadership, commitment and sponsorship
3. Poor stakeholder engagement & relationships
4. Poor cross-functional communication/ relationships
5. Lack of integrated planning
6. No defined success metrics
7. Misaligned stakeholder requirements
8. Poor requirements management
9. Lack of broad change management – resistance comes from people NOT
processes/systems
10. Inadequate people management skills
11. Poorly defined project team roles
12. Lack of resources – people & finance (resource conflict)
© Amerjit Walia AK Optimize Limited 2020
6
The Key Topics
 Challenges for P3M
o Knowledge Economy
o Uncertainty – Brexit to technological change
o Strategy – diversification, differentiation, Growth
 Developing project organisations - core
competencies
o Strategic view of people - Value Chain
o Capability V Capacity – people deliver projects -
portfolio
o Relational not transactional - Stakeholder
engagement
o Resource Based View
o Cross functional working – P3M
o Learning Organisation & Knowledge
Management
o Project Maturity © Amerjit Walia AK Optimize Limited 2020
7
 Talent & P3M
o Governance & Leadership
o Strategic Talent Management
Approach
o Career paths
o Balance Scorecards – project
competencies
o Risk – the people element
Knowledge Economy
 “The knowledge economy is a set of integrated business
systems of consumption, production, and services that
is based on intellectual capital of its people”
 Three levels within organisations:
o Human (individual level)
o Social (groups, teams, functions)
o Organisational – core competencies of the organisation
© Amerjit Walia AK Optimize Limited 2020
8
Projects are needed to maintain a competitive
edge in a knowledge economy
© Amerjit Walia AK Optimize Limited 2020
9
Drivers of P3M
 Uncertainty – Brexit and other political/economic factors
 Technology – pace of innovation and change
 Strategic business needs – Strategic direction
 Social trends – reconfiguration of social living – needs/
expectations/ services
 Legal constraints and regulations
 Environmental challenges – planet, people and profits
© Amerjit Walia AK Optimize Limited 2020
10
Developing Core competencies
“Organisational competencies are the competencies needed in the
organisation so that it can enhance it’s capability & capacity and remain
competitive in the market.”
“For Project, Programmes & Portfolio Management, it’s the
combination of project approaches, systems, processes and people
competencies that combine to give project organisations their unique
identity and competitiveness.”
Amerjit Walia, 2020
© Amerjit Walia AK Optimize Limited 2020
11
Strategic View of People
 Developing capability and capacity for P3M
o Project approach
o Processes
o People
 Strategic view of people
o Corporate Approaches
• Value Chain - Porter
o Human Capital to Intellectual Capital
o Relational approach not transactional
© Amerjit Walia AK Optimize Limited 2020
12
Resource Based View
© Amerjit Walia AK Optimize Limited 2020
13
The resource-based view (RBV) is a model that sees resources
as key to superior firm performance. If a resource exhibits
VRIO attributes, the resource enables the firm to gain and
sustain competitive advantage.
Programmes
 Critical to success is cross functional working
o Across projects within programmes and portfolios
o Culture that fosters adaptive working
o Management style
o Communications
o Conflict resolution
 Stakeholder Engagement
 relationship building
 Registers and Communication Plans - Blockers V Champions
© Amerjit Walia AK Optimize Limited 2020
14
From Lessons Learned to Continuous improvement to a
Learning Organisation
© Amerjit Walia AK Optimize Limited 2020
15
Knowledge Management
“Knowledge management is important because it enhances
the efficiency & effectiveness of an organisation's core
competencies & decision-making ability. By ensuring that
all employees have access to and are equipped with the
right information & knowledge, the overall expertise
invested within the organisation allows talent to grow and
flourish.”
Amerjit Walia, 2020
© Amerjit Walia AK Optimize Limited 2020
16
© Amerjit Walia AK Optimize Limited 2020
17Components of Knowledge Management
Best Fit V Best Practice
 Organisations pursue:
o Best practice – excellence models
o Best Fit – RBV and strategic needs models
© Amerjit Walia AK Optimize Limited 2020
18
PEOPLE DELIVER PROJECTS
© Amerjit Walia AK Optimize Limited 2020
19
Talent Management & P3M
© Amerjit Walia AK Optimize Limited 2020
20
©amerjitwalia 2019
TM Processes
© Amerjit Walia AK Optimize Limited 2020
21
Talent
Processes
©amerjitwalia
Attraction
Talent Pool
Performance
Management
Rewards &
Motivation
Learning &
Development
Competencies
& Behaviours
Career Paths in a Temporary World
 TM is a long term activity and requires long term
commitment as well as resources
 TM emphasises the need for succession planning – i.e. a
continuous ‘talent pool’ – that ‘future fit’
 How do we develop then career paths for people in
programmes in a temporary world?
o Short termism
o Short product life cycles
o Fixed contracts
© Amerjit Walia AK Optimize Limited 2020
22
Performance & Balance Scorecards
 HR systems have mature performance management
systems to support P3M
 They link to competency development
 Balance Scorecards
 Rewards & Motivation
 Learning Organisation
o Building maturity
© Amerjit Walia AK Optimize Limited 2020
23
Risk – the people element
 People Assurance
© Amerjit Walia AK Optimize Limited 2020
24
Developed a 3 year Talent
Management Strategy to
deliver projects with greater
success & change its working
practices
Focused on leadership & governance
to lead project programmes more
effectively through adaptive
leadership & taking a long term
approach to people management
Rolled a 3 year Talent Management strategy with operational
plans to change working practices from traditional to more
project based practices. Changes were made to the infrastructure
of the organisation, project approach adopted and talent
processes were used to change the working culture of the
organisation. The key to success was the focus on building long
term project maturity by becoming a learning organisation.
SUMMARY
 The Context
 Developing core competencies
 Strategic Talent Management to deliver
P3M
© Amerjit Walia AK Optimize Limited 2020
25
Thank You
Keeping in touch
@amerjitwalia
© Amerjit Walia AK Optimize Limited 2020
26

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Amerjit Walia - Delivering P3M through Talent Management

  • 1. Delivering P3M through Talent Management Amerjit Walia AK Optimize
  • 2. Amerjit Walia  APM Fellow  Chartered Fellow CIPD  Head of HR function with various organisations Projects that delivered talent…. © Amerjit Walia AK Optimize Limited 2020 2
  • 3. Our Session  What is the context (challenges) and why do we need to consider people (talent)?  Developing core competencies – the strategic view of people  Strategic Talent Management approaches to delivering P3M © Amerjit Walia AK Optimize Limited 2020 3
  • 4. The Context © Amerjit Walia AK Optimize Limited 2020 4
  • 5. The Challenges  What are the key challenges for Programmes? © Amerjit Walia AK Optimize Limited 2020 5
  • 6. Here’s some 1. Underestimating programme complexity 2. Lack of adaptive leadership, commitment and sponsorship 3. Poor stakeholder engagement & relationships 4. Poor cross-functional communication/ relationships 5. Lack of integrated planning 6. No defined success metrics 7. Misaligned stakeholder requirements 8. Poor requirements management 9. Lack of broad change management – resistance comes from people NOT processes/systems 10. Inadequate people management skills 11. Poorly defined project team roles 12. Lack of resources – people & finance (resource conflict) © Amerjit Walia AK Optimize Limited 2020 6
  • 7. The Key Topics  Challenges for P3M o Knowledge Economy o Uncertainty – Brexit to technological change o Strategy – diversification, differentiation, Growth  Developing project organisations - core competencies o Strategic view of people - Value Chain o Capability V Capacity – people deliver projects - portfolio o Relational not transactional - Stakeholder engagement o Resource Based View o Cross functional working – P3M o Learning Organisation & Knowledge Management o Project Maturity © Amerjit Walia AK Optimize Limited 2020 7  Talent & P3M o Governance & Leadership o Strategic Talent Management Approach o Career paths o Balance Scorecards – project competencies o Risk – the people element
  • 8. Knowledge Economy  “The knowledge economy is a set of integrated business systems of consumption, production, and services that is based on intellectual capital of its people”  Three levels within organisations: o Human (individual level) o Social (groups, teams, functions) o Organisational – core competencies of the organisation © Amerjit Walia AK Optimize Limited 2020 8
  • 9. Projects are needed to maintain a competitive edge in a knowledge economy © Amerjit Walia AK Optimize Limited 2020 9
  • 10. Drivers of P3M  Uncertainty – Brexit and other political/economic factors  Technology – pace of innovation and change  Strategic business needs – Strategic direction  Social trends – reconfiguration of social living – needs/ expectations/ services  Legal constraints and regulations  Environmental challenges – planet, people and profits © Amerjit Walia AK Optimize Limited 2020 10
  • 11. Developing Core competencies “Organisational competencies are the competencies needed in the organisation so that it can enhance it’s capability & capacity and remain competitive in the market.” “For Project, Programmes & Portfolio Management, it’s the combination of project approaches, systems, processes and people competencies that combine to give project organisations their unique identity and competitiveness.” Amerjit Walia, 2020 © Amerjit Walia AK Optimize Limited 2020 11
  • 12. Strategic View of People  Developing capability and capacity for P3M o Project approach o Processes o People  Strategic view of people o Corporate Approaches • Value Chain - Porter o Human Capital to Intellectual Capital o Relational approach not transactional © Amerjit Walia AK Optimize Limited 2020 12
  • 13. Resource Based View © Amerjit Walia AK Optimize Limited 2020 13 The resource-based view (RBV) is a model that sees resources as key to superior firm performance. If a resource exhibits VRIO attributes, the resource enables the firm to gain and sustain competitive advantage.
  • 14. Programmes  Critical to success is cross functional working o Across projects within programmes and portfolios o Culture that fosters adaptive working o Management style o Communications o Conflict resolution  Stakeholder Engagement  relationship building  Registers and Communication Plans - Blockers V Champions © Amerjit Walia AK Optimize Limited 2020 14
  • 15. From Lessons Learned to Continuous improvement to a Learning Organisation © Amerjit Walia AK Optimize Limited 2020 15
  • 16. Knowledge Management “Knowledge management is important because it enhances the efficiency & effectiveness of an organisation's core competencies & decision-making ability. By ensuring that all employees have access to and are equipped with the right information & knowledge, the overall expertise invested within the organisation allows talent to grow and flourish.” Amerjit Walia, 2020 © Amerjit Walia AK Optimize Limited 2020 16
  • 17. © Amerjit Walia AK Optimize Limited 2020 17Components of Knowledge Management
  • 18. Best Fit V Best Practice  Organisations pursue: o Best practice – excellence models o Best Fit – RBV and strategic needs models © Amerjit Walia AK Optimize Limited 2020 18
  • 19. PEOPLE DELIVER PROJECTS © Amerjit Walia AK Optimize Limited 2020 19
  • 20. Talent Management & P3M © Amerjit Walia AK Optimize Limited 2020 20 ©amerjitwalia 2019
  • 21. TM Processes © Amerjit Walia AK Optimize Limited 2020 21 Talent Processes ©amerjitwalia Attraction Talent Pool Performance Management Rewards & Motivation Learning & Development Competencies & Behaviours
  • 22. Career Paths in a Temporary World  TM is a long term activity and requires long term commitment as well as resources  TM emphasises the need for succession planning – i.e. a continuous ‘talent pool’ – that ‘future fit’  How do we develop then career paths for people in programmes in a temporary world? o Short termism o Short product life cycles o Fixed contracts © Amerjit Walia AK Optimize Limited 2020 22
  • 23. Performance & Balance Scorecards  HR systems have mature performance management systems to support P3M  They link to competency development  Balance Scorecards  Rewards & Motivation  Learning Organisation o Building maturity © Amerjit Walia AK Optimize Limited 2020 23
  • 24. Risk – the people element  People Assurance © Amerjit Walia AK Optimize Limited 2020 24 Developed a 3 year Talent Management Strategy to deliver projects with greater success & change its working practices Focused on leadership & governance to lead project programmes more effectively through adaptive leadership & taking a long term approach to people management Rolled a 3 year Talent Management strategy with operational plans to change working practices from traditional to more project based practices. Changes were made to the infrastructure of the organisation, project approach adopted and talent processes were used to change the working culture of the organisation. The key to success was the focus on building long term project maturity by becoming a learning organisation.
  • 25. SUMMARY  The Context  Developing core competencies  Strategic Talent Management to deliver P3M © Amerjit Walia AK Optimize Limited 2020 25
  • 26. Thank You Keeping in touch @amerjitwalia © Amerjit Walia AK Optimize Limited 2020 26

Editor's Notes

  1. Susie’s closing remarks And thank you to the speakers, the VSG, and the attendees. Safe journey home Or if you are staying for supper it will be served in the Keble Room at 18.00-19.30
  2. Typical challenges Look at the list carefully and over 60% are people based
  3. Project education, transfer of project knowledge & experience, communities of project practice that lead to innovation and creation How do we do this?
  4. Core Competencies of the organisation exist within the core functions, whatever they may be for that organisation: Typically: IT, Finance, Human Resources, Operations, Infrastructure – Value chain – those elements that combine to add value People Capital – Human, Social, Intellectual Professional Experts – require relational approach to management – build relationships not a Transactional approach – task V rewards
  5. Competitive advantage is in human resources in a knowledge economy that requires a strategic perspective. However human resources are costly? So we must manage them as assets and value them and their contribution
  6. Creating a culture of cross functional working with the right leadership and management styles to encourage adaptive working practices. Key ingredients is culture and working environment Management styles that values people and encourages cross functional working with supporting infrastructure – i.e. structure, hr systems – performance & rewards Stakeholder engagement & communications Emphasis on relationships
  7. LO is a strategic approach to building future capability that is ‘fit for purpose’ Peter Senge provides through the Fifth Discipline provides us with a framework that can be used to build both future people competencies and organisations that continuous evolve and develop. It complements the corporate approaches suggested by Johnson & Scholes and Porter who have provided us with so much research and models on delivering ‘fit’ organisations that remain competitive through project undertakings that deliver change
  8. Rolling out a TM strategy fit for P3M requires commitment to valuing people and their effective governance. This needs top management commitment with an organisation-wide strategy. The goal is to develop an project organisation that is fit for purpose and one that utilises its people effectively & efficiently. TM processes are then used to deliver these goals and objectives. The emphasis is on developing people competencies and behaviours that allows projects programmes to be delivered successfully and builds organisational project maturity through the right leadership (adaptive) & governance - sponsorship
  9. This TM diagram demonstrates the core TM processes needed to roll out a TM framework that will deliver the right talent pool for P3M. These processes must be integrated and joined up for effectiveness
  10. This is a real challenge for both attraction and retention of talent
  11. Some TM examples for P3M