Sequencing work for maximum economic benefit using the Scaled Agile Framework (SAFe) webinar, 13 August 2020

1. Est.1998 Radtac.com Power up your Agile transformation Sequencing work for maximum benefit using the Scaled Agile Framework (SAFe)

2. © RADTAC 2019 – All rights reserved •Introductions •Scaled Agile framework - SAFe •Case Study •Strategic Themes •Epic Hypothesis Statement •Cost of Delay •Work sequencing using WSJF •Summary / recommendations 2 Agenda

3. © RADTAC 2019 – All rights reserved Kay Overend • Radtac Principal Consultant – SPCT Candidate • Product Delivery and Transformation specialist with a significant experience in leading business and technology transformations. • Kay.Overend@Radtac.com • https://www.linkedin.com/in/kay-overend-4b68221/ Who are we? 3 Neru Obhrai • Radtac Principal Consultant – SPCT Candidate • Neru is an experienced Transformation Coach, who has led and delivered a range of large scale, complex business transformation programmes • Neru.Obhrai@Radtac.com • https://www.linkedin.com/in/neru-obhrai-0961b71b/

7. © Scaled Agile. Inc. Case Study 7 Welcome to SAFe Air! As a new business airline, we want to offer products and services which will delight our customers so that SAFe Air becomes their business travel airline of choice.

8. © Scaled Agile. Inc. Case Study SAFe Air 2020 Strategic Themes: 1. Offer a range of unique inflight services to business travelers 2. Offer onward travel services to business travelers 3. Build partnerships within the hospitality industry including hotels and cars 4. Offer entertainment options to travelers including restaurants, theatre and concert tickets 8

9. © Scaled Agile. Inc. SAFe Air – Example Epic Hypothesis Statement 9 EPIC Hypothesis Statement Epic Name Post Landing Entertainment options EPIC Owner Marketing – J Brown EPIC Description For: Who: The: (our solution) Is a: That: Unlike: Our solution: the business traveller wishes to book entertainment/social events Airline can provide the opportunity and capability during the flight User friendly booking service experience Enables the traveller to explore and purchase entertainment options during the flying time Our competitors who do not provide this service Offers entertainment booking services for a frictionless travel experience Business Outcomes A complete beyond business activity experience

10. © Scaled Agile. Inc. SAFe Air – Four Ancillary Epics will be prioritised against each other ► Epic 1 - Purchase Hotel accommodation / Car hire ► Epic 2 - Purchase duty free and collect on arrival ► Epic 3 - Purchase post landing entertainment ► Epic 4 - Onboard video-voice and Wi-Fi 10

11. © Scaled Agile. Inc. Components of cost of delay 11 Relative value to the customer • They prefer this over that • Revenue impact? • Potential penalty or negative impact How user/business value decays over time • Is there a fixed deadline? • Will they wait for us or move to another solution? • What is the current effect on customer satisfaction? What else does this do for our business? • Reduce the risk of this or future delivery? • Is there value in the information we will receive? • Enable new business opportunities? Risk Reduction Opportunity Enablement Time CriticalityBusiness Value

12. © Scaled Agile. Inc. To calculate WSJF, the teams must estimate the cost of delay and the job size ► For duration, use job size as a quick proxy for duration ► Relative estimating is a quick technique to estimate job size and relative value Formula for Weighted Shortest Job First 12 User Business Time Risk Reduction and/or WSJF Value Criticality Opportunity Enablement Job Size Cost of Delay WSJF Job Duration

13. © Scaled Agile. Inc. Calculate the cost of delay - $$$$ 13 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire $5m Duty free collect $2m Entertainment $4m Voice / Wi-Fi $24m

14. © Scaled Agile. Inc. Calculate the cost of delay – using the Fibonacci sequence 14 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire 5 Duty free collect 1 Entertainment 3 Voice / Wi-Fi 20 Fibonacci Sequence 1, 2, 3, 5, 8, 13, 20, . . .

15. © Scaled Agile. Inc. Calculate the Time Criticality, RR/OE, Job Size? 15 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire 5 ? ? ? Duty free collect 1 ? ? ? Entertainment 3 ? ? ? Voice / Wi-Fi 20 ? ? ? Fibonacci Sequence 1, 2, 3, 5, 8, 13, 20, . . .

16. © Scaled Agile. Inc. Calculate the time criticality – using the Fibonacci sequence 16 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire 5 8 Duty free collect 1 13 Entertainment 3 1 Voice / Wi-Fi 20 13 Fibonacci Sequence 1, 2, 3, 5, 8, 13, 20, . . . .

17. © Scaled Agile. Inc. Calculate the RR/OE – using the Fibonacci sequence 17 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire 5 8 8 Duty free collect 1 13 5 Entertainment 3 1 1 Voice / Wi-Fi 20 13 5 Fibonacci Sequence 1, 2, 3, 5, 8, 13, 20, . . .

18. © Scaled Agile. Inc. Summarise the COD 18 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire 5 8 8 21 Duty free collect 1 13 5 19 Entertainment 3 1 1 5 Voice / Wi-Fi 20 13 5 38 Fibonacci Sequence 1, 2, 3, 5, 8, 13, 20, . . .

19. © Scaled Agile. Inc. Identify the relative job size 19 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire 5 8 8 21 8 Duty free collect 1 13 5 19 1 Entertainment 3 1 1 5 3 Voice / Wi-Fi 20 13 5 38 13 Fibonacci Sequence 1, 2, 3, 5, 8, 13, 20, . . .

20. © Scaled Agile. Inc. Calculate the Weighted Shortest Job First 20 EPIC Business Value Time Criticality RR/OE COD Job Size WSJF Hotel / Car Hire 5 8 8 21 8 2.6 Duty free collect 1 13 5 19 1 19 Entertainment 3 1 1 5 3 1.7 Voice / Wi-Fi 20 13 5 38 13 2.9

21. © Scaled Agile. Inc. WSJF Sequence – reordered 21 EPIC WSJF Hotel / Car Hire 2.6 Duty free collect 19 Entertainment 1.7 Voice / Wi-Fi 2.9 EPIC WSJF Duty free collect 19 Voice / Wi-Fi 2.9 Hotel / Car Hire 2.6 Entertainment 1.7

23. © Scaled Agile. Inc. Summary ► WSJF is an approach for sequencing jobs to produce maximum economic benefit ► Proxy values are used to relatively score jobs; remember start with 1, and use relatively scores ► The biggest impact to the WSJF ranking is job size; try to break things down into small increments ► Your context will change, WSJF should be revisited at regular intervals 23

Sequencing work for maximum economic benefit using the Scaled Agile Framework (SAFe) webinar, 13 August 2020

Association for Project Management

Sequencing work for maximum economic benefit using the Scaled Agile Framework (SAFe) webinar, 13 August 2020