6. 06/07/09 Turning Point - An Introduction (v1.1) Target Training International, USA (One assessment every 7 seconds) Strategic Partners HR Chally, USA (Assessments with actuarial/predictive accuracy) CORPORATE COACH U, USA By Ron Kaufman – Building Superior Service Cultures
16. 06/07/09 Turning Point - An Introduction (v1.1) TRAINING PROGRAMS Sales Basic Selling Behavioral Selling KAM Sales Management Customer Service Customer Service - Strategy Customer Service for Leaders Customer Service Competency Based Interviewing Skills Performance Appraisals - Appraiser Performance Appraisals - Appraisee Manager as Coach Coaching Conversations Behavioral Training Building High Performance Team Dynamic Communication Conflict Management Experiential Performing in Ambiguity Leadership Sales Management Building High Performance Team Change Management