1. ARVIND MISHRA
Mobile: 08237702022, 09373068703 E-Mail: arvindm020@gmail.com
Aiming for jobs in Supply Chain Management with an organisation of repute.
Executive Summary
☞ Over 9 years of experience in the areas of Warehouse Operation, Logistics and Retail
operation.
☞ Currently associated with Future Supply Chains Ltd in Mihan Nagpur as a Warehouse Operation In
charge. This ISO certified organization provides in QMS & OHSAS end to end supply chain management to
a no. of esteemed brands like Big Bazaar/Food Bazaar , Home town, Ezone, Central , Brand Factory, All,
I Am In, BBDirect.Com, Tata Motors, Cadbury etc.
☞ Handling of product categories like Apparels, Home Fashion, Footwear, General Merchandise, Furniture
and Electronics.
☞ Proficient in SAP ECC.6, ECC.5 version & infor Warehouse Management System 9.0Version (WMS).
☞ My key strength – Strong problem solving ability & Team management
☞ Exceptionally well organized with a record of accomplishment that demonstrates
self-motivation, creativity and initiatives to achieve both personal and corporate goals.
Areas of Expertise
Supply chain & Logistics
☞ Setting up and managing retail Logistics, operations with a view to achieve business objectives and ensure top
line and bottom line Supply Chain.
☞ Overseeing the day-to-day management of the Warehouse in accordance with SOPs
☞ Defining Packaging practices and conducting regular packaging audits to ensure least product damages
☞ Resolution of vendor/supplier issues to ensure smooth operations
☞ Planning of operations in such a way that maximum stock turnover takes place in minimum warehousing space.
☞ Managing stock levels and making key decisions about stock control.
☞ Managing Logistics and supply chain activities to help the business launch a new products providing maximum
exposure at minimum cost
☞ Creation of MIS reports and operations Dashboard to measure operational productivity
Client Relationship Management
☞ Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality
norms.
☞ Building and maintaining relationships with vendors for smooth operations of the business.
☞ Building & maintaining healthy business relations with major clientele, ensuring maximum customer
satisfaction by achieving delivery (Home Delivery) & packaging quality norm.
Team Management
☞ Managing and motivating the team for increasing the sales and ensuring their efficiency.
☞ Establishing and maintaining a working relationship with all support staff and supervisors.
☞ Identifying the training needs and ensuring that these are met and supported effectively.
2.
Organisational Experience
Future Supply Chain Solution Ltd. Warehouse Operation In charge-MDC
Nagpur
Nov’11 to till date
☞ Handling a large team for warehouse smoothly operation with 3pl manpower.
☞ Managing all End to End Warehouse & Logistics operations.
☞ Follow with respective SCM & Category team for upcoming stock.
☞ Updating of Cube & Weight of new SKUs in WMS on daily basis.
☞ Space planning with the help of Inventory Team.
☞ Following up with the QC Team for any Quality related issue & getting it resolved.
☞ Basic focus on customer booking stock for deliver to customers within a time frame.
☞ Ensure all discrepancy related to operational activity (like…Inward, Outward etc.).
☞ Coordinating with SCM & Category for vendor’s stock & import shipment for deliver to MDC Warehouse.
☞ Ensure daily productivity & clear all pendency related with system issue.
☞ Resolving customer issues, checking the complaints admit and discussing problems with the CRM.
☞ Coordinating with Express team for arranging vehicle for stock movement to other RDC Warehouses / Retail
stores.
☞ Ensure all pending GIT /SIT tracking on daily basis with supplying site /Receiving site.
☞ Ensure proper housekeeping in Warehouse on daily basis.
☞ Overall control on all the warehousing activities like..Picking , Packing, Putaway
☞ I have tracking time of vehicle TAT & over all vehicle time also reduce Total vehicle turned around time on day
to day & set benchmark as vehicle size level.
Pantaloon Retail (India) Ltd.-(Future Value Retail limited—BIG BAZAAR, Jabalpur
Warehouse Manager.
September’09 to Oct’11
Accountabilities
Store Warehouse
☛ Managing whole warehouse of the store (FMCG/APPERALS/FOOTWEAR/ELECTRONICS/FURNITURE).
☛ Effective resource planning for logistics & warehouse (Inward, outward) service.
☛ Ensure regular training of department staff on all aspects of logistics operation, product knowledge and Inward
outward system skills.
☛ Create seamless service orientation among department employees by ensuring timely and efficient system &
physically work.
☛ Assess mystery-audit feedback and prepare action plan for improvement.
☛ Examining the ROL menu (re order level) of the store to minimise shrinkage level.
☛ Sending the weekly requirements to the CDC/Warehouse & Retail Stores for stock requirements.
☛ Undertaking trend analysis; preparing a weekly report on store analyses.
☛ Ensuring that all the processes related to SAP followed correctly; coordinating with EDP Manager, in case any
problem arises and explaining him the right processes.
☛ Coordinating with FMCG vendors and getting the best schemes from the market.
☛ Follow with FMCG vendors regarding returned DAD & expired product thru SAP system.
☛ Ensuring the proper utilisation of non-trading items like carry bags, sensors, cash rolls, etc.
☛ Resolving customer issues; checking the complaints register and discussing problems with the customer.
☛ Maintain MIS report for Business review & data analysis.
Commercial Profit
☛ All damage & defective scrape item sale for company profit.
☛ Monitor and control expenses (overtime, local, stock and consumables) through efficient department
operations.
☛ Barcode Control & Shrinkage control less than 0.50
☛ Proper Maintain budget on a daily and weekly basis and to give feedback to managers and to communicate to
staff.
Shop Keeping and Store Standards
☛ Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the
store.
☛ Oversee and monitor the inventory management in the department (stock availability, order management, back
store management, stock movement within store).
3. ☛ Ensure that the department complies with the company policy for all employment and state laws, including
wage and hour, human rights and equal employment opportunities.
☛ Regularly audit own department administration and resolve any issues.
☛ Monitor and continuously seek to understand commercial environment, local trading patterns, competitor
activity and market trends in the retail sector and their impact on department.
☛ Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and
non-moving items).
☛ Execute price revisions within the department.
☛ Maintain a high level of department health and security for company assets, cash, and stock and customer
property.
People Management
☛ Review and provide regular feedback on staff’s performance against expectation.
☛ Monitor staff welfare (staff accommodation and transport) and facilitate complaint resolution.
☛ Ensure effective resource planning and succession planning.
BLR LOGISTICS LTD. at INDORE Sr. Warehouse Executive.
August’07 – August ’09
Accountabilities
☛ Managing a warehouse of 3000 sq. ft; maintaining warehouse stocks, registers including staff attendance, Daily
stock counting...
☛ Meeting team members, discussing previous performance and setting new option for logistics.
☛ Monitoring the stock; ensuring that goods are stacked as per category.
☛ All follow up with Internists Stock.
☛ Goods delivered according Tax Invoices.
AFL LOGISTICS PVT. LTD. At Bhopal Operation Executive.
April’06 – July ’07
Accountabilities
☛ Developing warehouse maintaining & forecasts for maximisation of revenue.
☛ Vehicle loading & unloading Day & Night by loader. So making shift to shift.
☛ All delivery delivers to consignee. 100% SAME DAY.
☛ As per time limit (24 hours) complete pick up & it done docket entry in ERP system.
Attainments
☛ All stock inward same day & deliver to consignee it by local PDA.
Academic Credentials
☛ B.Com. (Computer Application) From Vikrmaditya Mahavidhyalaya Jabalpur with 56% marks
☛ SSC with 61%
☛ HSC with 61%
Personal Dossier
Date of Birth : 13th June
1984
Current Address : Sau. Ratna Prashant Puri Plot no.54 Janki Nagar Nagpur (MH)
Permanent Address : Bajrang Nagar Karmeta, Katangi Road Jabalpur near Jata Shankar Mandir
Jabalpur –482002, M.P.
Marital Status : Married
Languages Known : English and Hindi
