Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
Ptcl.ppt
1.
2. Introduction
PTCL is the Largest telecommunication company providing
telecommunication services from basic voice telephony to
data, internet, video conferencing to consumers and
businesses all over the country.
Company consist of around 2000 telephone exchanges across
country providing largest fixed line network.GSM CDMA and
internet are other resources of PTCL.
Ufone (Pakistan Telecom Mobile Ltd) a wholly-owned
subsidiary of PTCL commenced its operations on 29th
January 2001.
3. Vision
To be the leading Information and Communication
Technology Service Provider in the region by achieving
customer satisfaction and maximizing shareholders' value'.
Mission
To provide a learning environment and tools to help our
customers reach their full potential.
5. Business Services
Audio Conferencing
Voice Mail Service
(VMS)
Business DSL
3G - Connect
Business In Box
TV Transmission
Security & Surveillance
PTCL Cloud
7. Home and Personal Services
PTCL Landline
Vfone
Smart TV
Pakistan Package
Conference call
Identical number
service
Broadband
Broadband Pakistan
Evo wireless
Web hosting
Dial up internet
Dialup Vfone
8. Major Issues
According to the NEWSTRIBE’S, PTCL EVO WINGLE,
EVO, JADO (magic) box users are facing
connectivity and speed problems especially during
the first half of the day.
Consumers are facing issues in contacting PTCL
helpline, 1218 which denies the presence of any
issue.
9. MAJOR ISSUES
The quality of service in some areas is much poor
hence creating the problems for customers.
The fixed wireless phone service is poor. They
should use some their marketing Rupees and use it
for better service delivery, correct billing and
competent customer service.
10. E-commerce Tools
PTCL provides high quality and reliable web hosting
services on world’s renowned Microsoft platform.
Whether it’s a personal website, or an e-commerce
portal PTCL have got the perfect webhosting packages
for their consumers and corporate customers. All of
their webhosting packages include an ample amount of
web storage space, data transfer and email accounts.
11. E-Commerce Tools
PTCL further facilitates their consumers by choosing
their broadband package online With the option of
subscribing to the speed of ( 1Mbps, 4Mbps, 6Mbps )
and ( 8Mbps ) packages, people can now choose one
that best suits your surfing style
12. Suggestions & Recommendations
Immediate response to the consumer
Increase network capacity
Improve complaint department
Proper billing to the customers
Should Resolve Wireless internet problems such as
PTCL EVO WINGLE, EVO and JADO (magic)