6. Who owns knowledge? * Web 2.0 treats information and knowledge as things constructed in social interaction between users and information systems. Knowledge and Information: * To be shared between all the users instead of the control of the management
7. Web 2.0 and old intranet: Slow response to business changes Fast response to business changes Tight control, management view Less control, more users participation Information creation and usage are separated Information constructed in social action Old Intranet Web 2.0
8. Web 2.0 Challenges: * The basics to use Web 2.0 technology to build business intranet are shift in the basis of trust and authentication of information resources, and this is perhaps the biggest challenge for the use of these technologies within the business intranet setting.
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