Please follow the data and description : 20) Information richness : It can be defined as the amount of detail contained in a piece of textual, graphic, audio, or any video information. So the answer is OPTION C (Information richness). 21) E-business and e-commerce are terms that are sometimes used interchangeably, and sometimes they\'re used to differentiate one vendor\'s product from another. But the terms are different, and that difference matters to today\'s companies. So the answer is OPTION A (True). 22) Operational plans sit at the bottom of the totem pole; they are the plans that are made by frontline, or low-level, managers. So this can be managed and eleated at this level to make the enhancements over the course period. So the answer is OPTION B (False). 23) WaterFall Model : The waterfall model is a sequential design process, that are used in the software development processes, in which the progress is seen as flowing steadily downwards like a waterfall or could be considered as the stair case with the steps through the phases of conception, initiation, analysis, design, construction, testing, production/implementation and maintenance. So the answer is OPTION B (WaterFall Model). 24) Mid-level management level : Middle management is the intermediate management of a hierarchical organization that is subordinate to the executive management and responsible for at least two lower levels of junior staff. Their main duty is to implement the company strategy in the most efficient way. Their duties include creating effective working environment, administrating the work process, making sure it is compliant with organization\'s requirements, leading people and reporting to the highest level of management. So the answer is OPTION B (Mid-level management level). 25) The basic reasons for the growth of decision-making systems include some of the situations like the large amounts of informations and and this makes the user or the people to make the decisions more quickly to be in the pace of th information. This also provides us with the ability to forecast for the future decisions and its making. So the answer is OPTION C (All Of the Above). 26) Supply chain management : The first stage, is the planning, is fairly self-explanatory. Company executives and managers develop strategies to manage resources for timely product delivery. Metrics should be developed to monitor progress and compliance. Choosing the suppliers is the next step. Managers are responsible for developing a system for pricing, delivery and payment. Then there\'s manufacturing - the third phase. During this step, the manager schedules activities necessary for production, testing, packaging and preparation for delivery of goods or services to customers. So the answer is OPTION B (Supply chain management). 27) The form of reports may be of any form in the detailed version like the spreadsheets, summarized data and histograms. So the answer is OPTION D (All of the Above). 28) Gantt .

1. Please follow the data and description :
20)
Information richness :
It can be defined as the amount of detail contained in a piece of textual, graphic, audio, or any
video information. So the answer is OPTION C (Information richness).
21)
E-business and e-commerce are terms that are sometimes used interchangeably, and sometimes
they're used to differentiate one vendor's product from another. But the terms are different, and
that difference matters to today's companies.
So the answer is OPTION A (True).
22)
Operational plans sit at the bottom of the totem pole; they are the plans that are made by
frontline, or low-level, managers. So this can be managed and eleated at this level to make the
enhancements over the course period.
So the answer is OPTION B (False).
23)
WaterFall Model :
The waterfall model is a sequential design process, that are used in the software development
processes, in which the progress is seen as flowing steadily downwards like a waterfall or could
be considered as the stair case with the steps through the phases of conception, initiation,
analysis, design, construction, testing, production/implementation and maintenance.
So the answer is OPTION B (WaterFall Model).
24)
Mid-level management level :
Middle management is the intermediate management of a hierarchical organization that is
subordinate to the executive management and responsible for at least two lower levels of junior
staff. Their main duty is to implement the company strategy in the most efficient way. Their
duties include creating effective working environment, administrating the work process, making
sure it is compliant with organization's requirements, leading people and reporting to the highest
level of management.
So the answer is OPTION B (Mid-level management level).
25)
The basic reasons for the growth of decision-making systems include some of the situations like
the large amounts of informations and and this makes the user or the people to make the
decisions more quickly to be in the pace of th information. This also provides us with the ability

2. to forecast for the future decisions and its making.
So the answer is OPTION C (All Of the Above).
26)
Supply chain management :
The first stage, is the planning, is fairly self-explanatory. Company executives and managers
develop strategies to manage resources for timely product delivery. Metrics should be developed
to monitor progress and compliance. Choosing the suppliers is the next step. Managers are
responsible for developing a system for pricing, delivery and payment. Then there's
manufacturing - the third phase. During this step, the manager schedules activities necessary for
production, testing, packaging and preparation for delivery of goods or services to customers.
So the answer is OPTION B (Supply chain management).
27)
The form of reports may be of any form in the detailed version like the spreadsheets,
summarized data and histograms. So the answer is OPTION D (All of the Above).
28)
Gantt Chart :
It is a chart in which a series of horizontal lines shows the amount of work done or production
completed in certain periods of time in relation to the amount planned for those periods.
So the answer is OPTION D (Gantt Chart).
29)
Triple Constraint :
It is the combination of the three most significant restrictions on any project namely the scope,
schedule and cost. The triple constraint is sometimes referred to as the project management
triangle or the iron triangle.
So the answer is OPTION C (Triple Constraint).
30)
G2C :
Government to Citizen is a term that refers to the relationships between organizations of public
administration and a citizen. G2C is a term that refers to the relationships between organizations
of public administration and a citizen.
So the answer is OPTION D (G2C).
31)
The highest-level executives in senior management usually have titles beginning with "chief"
forming what is often called the C-suite. The traditional three such officers are chief executive
officer (CEO), chief operations officer (COO), and chief financial officer (CFO). These are
mainly involved in the future planning of the organisation and the company financial status.

3. So the answer is OPTION A (Executive level).
32)
E-Business :
A organisation or a company that does all or most of its transactions through the Internet using
the most of technology and the communication interfaces.
So the answer is OPTION C (E-Business).
33)
Gantt Chart :
A Gantt chart is a visual representation of a project schedule. A type of bar chart, a Gantt charts
show the start and finish dates of the different required elements.
So the answer is OPTION D (Gantt Chart).
34)
Customer To Customer (C2C) :
It is a business model that facilitates an environment, usually online, where customers can trade
with each other. Two implementations of C2C markets are auctions and classifieds.
So the answer is OPTION C (Customer To Customer Business Model).
35)
Artificial intelligence (AI) is intelligence exhibited by machines. It is being operated by Google
to make such cteps in the future.
So the answer is OPTION D (Google).
36)
Innovation is defined as adding something new to an existing product or process. So teh answer
is OPTION A (Innovation).
38)
Artificial intelligence : It is intelligence exhibited by machines.
So the answer is OPTION B ( Artificial intelligence).
39)
B2B :
It is the communication or the interaction between the two business firms.
So the answer is OPTION A (B2B).
40)
Key Reasons for a project fail may include the over expectations or the complexity in the project
and even the unclear goals. So the answer is OPTION D (All Of the Above).
41)
Project manager : The person in overall charge of the planning and execution of a particular
project.

4. So the answer is OPTION C (Project Managers).
42)
Top ten hints by Guy Kawasaki on the art of innovation are :
Make meaning, Make a mantra, Jump to the next curve, Roll the DICEE, Don't worry, Let 100
flowers blossom, Polarize people, Churn baby, churn, Niche thyself, Perfect your pitch.
So the OPTION D (All of the Above).
43)
A disruptive innovation is an innovation that creates a new market and value network and
eventually disrupts an existing market and value network, displacing established market leading
firms, products and alliances.
So the answer is OPTION A (Disruptive innovation).
44)
Consumers will go global and corporations will get personal, Mobile buying and marketing will
bloom, Video-based marketing will decline.
So the answer is OPTION D (All the above).
45)
Graphical representations of information (such as pie charts, graphs, etc.) are used in each level
of the management to get the data delivered effectively. So the answer is OPTION D (All the
above).
46)
A transaction process system (TPS) is an information processing system for business transactions
involving the collection, modification and retrieval of all transaction data. Characteristics of a
TPS include performance, reliability and consistency. TPS is also known as transaction
processing or real-time processing.
So the anser is OPTION B (Transaction processing systems).
47)
Firm or person such as a broker or consultant who acts as a mediator on a link between parties to
a business deal, investment.
So the answer is OPTION A (An intermediary).
48)
Supplier relationship management :
When we concern ourselves with keeping our suppliers satisfied by determining the best supplier
to collaborate with and nurturing that relationship, we are practicing Supplier relationship
management.
So the answer is OPTION A(Supplier relationship management).
49)

5. Mobile commerce, Telematics, Electronic tagging are the emrging trends in the 21 century.
So the answer is OPTION D (All the above).
50)
At every level of an organization, employees are continuously evaluating company operations in
order to identify, adapt to, and leverage change.
So the answer is OPTION D (All teh above).
51)
Planning phase of the systems development lifecycle, workers are likely to brainstorm issues,
prioritize work, and set the project scope.
So the answer is OPTION A (Planning Phase).
52)
Nearshore outsourcing :
BPO that is contracted to a company's neighbouring (or nearby) country is called nearshore
outsourcing.
OPTION B (Nearshore outsourcing).
53)
RFID technology is becoming a key component in supply chain management. Yes it has got
large importance in the SCM as they are the widely and cheaply available in teh market at high
securioty levels.
So the answer is OPTION A (True).
54)
Customer relationship management :
It is a term that refers to practices, strategies and technologies that companies use to manage and
analyze customer interactions and data throughout the customer lifecycle, with the goal of
improving business relationships with customers, assisting in customer retention and driving
sales growth. CRM systems are designed to compile information on customers across different
channels.
So the answer is OPTION C (Customer relationship management).
55)
A data flow diagram (DFD) is a graphical representation of the "flow" of data through an
information system, modelling its process aspects. A DFD is often used as a preliminary step to
create an overview of the system, which can later be elaborated.
So the answer is OPTION C (Data flow diagram).
56)
One of the key concerns or drawbacks to outsourcing can be the loss of confidential company :
True

6. So the OPTION A (True).
57)
Develop a supply chain information technology strategy that supports different levels of decision
making. Differentiate products closer to the consumer, because companies can no longer afford
to keep inventory to make up for poor demand planning.
So the answer is OPTION E (B and C).
58)
PERT chart :
A PERT chart is a project management tool used to schedule, organize, and coordinate tasks
within a project. PERT stands for Program Evaluation Review Technique, a methodology
developed by the U.S. Navy in the 1950s to manage the Polaris submarine missile program.
So teh answer is OPTION C (PERT chart).
59)
Simulating human thinking and behavior in order to be able to reason and learn is the aim of
artificial intelligence. Yes it is True.
So the answer is OPTION A (True).
60)
The bullwhip effect is a distribution channel phenomenon in which forecasts yield supply chain
inefficiencies. It refers to increasing swings in inventory in response to shifts in customer
demand as one moves further up the supply chain.
So the answer is OPTION B (Bullwhip effect).
61)
Design phase of the systems development lifecycle, workers are likely to establish descriptions
of the desired features and operations of the system, including screen layouts, process diagrams,
and more.
So the answer is OPTION C (Design Phase).
62)
Extended ERP system components include Business intelligence, Supply chain management,
Customer relationship management.
So the answer is OPTION D (All the above).
63)
Integrated resource management :
It is a planning and decision making process that coordinates resource use so that the long-term
sustainable benefits are optimized and conflicts among users are minimized.
So the answer is OPTION C (Integrated resource management).
64)

7. Answer is OPTION A (Disruptive technology).
65)
Technical feasibility is one of the first studies that must be conducted after a project has been
identified. In large engineering projects consulting agencies that have large staffs of engineers
and technicians conduct technical studies dealing with the projects.
So the answer is OPTION C (A technical feasibility study).
66)
Personalization, sometimes known as customization, consists of tailoring a service or a product
to accommodate specific individuals, sometimes tied to groups or segments of individuals.
So the answer is OPTION B (Personalization).
67)
Managerial level of an organization, employees develop, control and maintain core business
activities required to run the day-to-day operations.
So the answer is OPTION C (Managerial).
68)
OPTION D (Goal-oriented analysis).
69)
A Executive information system is a specialized decision support system for senior-level
employees.
So the answer is OPTION C (Executive information system).
70)
Benefits of outsourcing an IT department can include all :
Reduced operating expenses, Access to greater expertise with the outsourced company’s
employees, Increased quality and efficiency of business processes.
So the answer is OPTION D (All of the above are benefits).
71)
OPTION C (Information reach).
72)
A technique for identifying and tracking assets using technologies such as RFID and smart cards
is known as electronic tagging. : True.
OPTION A (True).
73)
Sensitivity analysis is the study of how the uncertainty in the output of a mathematical model or
system (numerical or otherwise) can be apportioned to different sources of uncertainty in its
inputs.
OPTION C (Sensitivity analysis).

8. 74)
In the 21st century organization we will see:
Increased focus on IT infrastructures, An increased focus on security, An increased focus on e-
Business.
So the answer is OPTION D(All of the above).
75)
Accounting and finance, Production and materials, Human resources.
OPTION D (All of the above).
Hope this is helpful.
Solution
Please follow the data and description :
20)
Information richness :
It can be defined as the amount of detail contained in a piece of textual, graphic, audio, or any
video information. So the answer is OPTION C (Information richness).
21)
E-business and e-commerce are terms that are sometimes used interchangeably, and sometimes
they're used to differentiate one vendor's product from another. But the terms are different, and
that difference matters to today's companies.
So the answer is OPTION A (True).
22)
Operational plans sit at the bottom of the totem pole; they are the plans that are made by
frontline, or low-level, managers. So this can be managed and eleated at this level to make the
enhancements over the course period.
So the answer is OPTION B (False).
23)
WaterFall Model :
The waterfall model is a sequential design process, that are used in the software development
processes, in which the progress is seen as flowing steadily downwards like a waterfall or could
be considered as the stair case with the steps through the phases of conception, initiation,
analysis, design, construction, testing, production/implementation and maintenance.
So the answer is OPTION B (WaterFall Model).

9. 24)
Mid-level management level :
Middle management is the intermediate management of a hierarchical organization that is
subordinate to the executive management and responsible for at least two lower levels of junior
staff. Their main duty is to implement the company strategy in the most efficient way. Their
duties include creating effective working environment, administrating the work process, making
sure it is compliant with organization's requirements, leading people and reporting to the highest
level of management.
So the answer is OPTION B (Mid-level management level).
25)
The basic reasons for the growth of decision-making systems include some of the situations like
the large amounts of informations and and this makes the user or the people to make the
decisions more quickly to be in the pace of th information. This also provides us with the ability
to forecast for the future decisions and its making.
So the answer is OPTION C (All Of the Above).
26)
Supply chain management :
The first stage, is the planning, is fairly self-explanatory. Company executives and managers
develop strategies to manage resources for timely product delivery. Metrics should be developed
to monitor progress and compliance. Choosing the suppliers is the next step. Managers are
responsible for developing a system for pricing, delivery and payment. Then there's
manufacturing - the third phase. During this step, the manager schedules activities necessary for
production, testing, packaging and preparation for delivery of goods or services to customers.
So the answer is OPTION B (Supply chain management).
27)
The form of reports may be of any form in the detailed version like the spreadsheets,
summarized data and histograms. So the answer is OPTION D (All of the Above).
28)
Gantt Chart :
It is a chart in which a series of horizontal lines shows the amount of work done or production
completed in certain periods of time in relation to the amount planned for those periods.
So the answer is OPTION D (Gantt Chart).
29)
Triple Constraint :
It is the combination of the three most significant restrictions on any project namely the scope,
schedule and cost. The triple constraint is sometimes referred to as the project management

10. triangle or the iron triangle.
So the answer is OPTION C (Triple Constraint).
30)
G2C :
Government to Citizen is a term that refers to the relationships between organizations of public
administration and a citizen. G2C is a term that refers to the relationships between organizations
of public administration and a citizen.
So the answer is OPTION D (G2C).
31)
The highest-level executives in senior management usually have titles beginning with "chief"
forming what is often called the C-suite. The traditional three such officers are chief executive
officer (CEO), chief operations officer (COO), and chief financial officer (CFO). These are
mainly involved in the future planning of the organisation and the company financial status.
So the answer is OPTION A (Executive level).
32)
E-Business :
A organisation or a company that does all or most of its transactions through the Internet using
the most of technology and the communication interfaces.
So the answer is OPTION C (E-Business).
33)
Gantt Chart :
A Gantt chart is a visual representation of a project schedule. A type of bar chart, a Gantt charts
show the start and finish dates of the different required elements.
So the answer is OPTION D (Gantt Chart).
34)
Customer To Customer (C2C) :
It is a business model that facilitates an environment, usually online, where customers can trade
with each other. Two implementations of C2C markets are auctions and classifieds.
So the answer is OPTION C (Customer To Customer Business Model).
35)
Artificial intelligence (AI) is intelligence exhibited by machines. It is being operated by Google
to make such cteps in the future.
So the answer is OPTION D (Google).
36)
Innovation is defined as adding something new to an existing product or process. So teh answer
is OPTION A (Innovation).

11. 38)
Artificial intelligence : It is intelligence exhibited by machines.
So the answer is OPTION B ( Artificial intelligence).
39)
B2B :
It is the communication or the interaction between the two business firms.
So the answer is OPTION A (B2B).
40)
Key Reasons for a project fail may include the over expectations or the complexity in the project
and even the unclear goals. So the answer is OPTION D (All Of the Above).
41)
Project manager : The person in overall charge of the planning and execution of a particular
project.
So the answer is OPTION C (Project Managers).
42)
Top ten hints by Guy Kawasaki on the art of innovation are :
Make meaning, Make a mantra, Jump to the next curve, Roll the DICEE, Don't worry, Let 100
flowers blossom, Polarize people, Churn baby, churn, Niche thyself, Perfect your pitch.
So the OPTION D (All of the Above).
43)
A disruptive innovation is an innovation that creates a new market and value network and
eventually disrupts an existing market and value network, displacing established market leading
firms, products and alliances.
So the answer is OPTION A (Disruptive innovation).
44)
Consumers will go global and corporations will get personal, Mobile buying and marketing will
bloom, Video-based marketing will decline.
So the answer is OPTION D (All the above).
45)
Graphical representations of information (such as pie charts, graphs, etc.) are used in each level
of the management to get the data delivered effectively. So the answer is OPTION D (All the
above).
46)
A transaction process system (TPS) is an information processing system for business transactions
involving the collection, modification and retrieval of all transaction data. Characteristics of a
TPS include performance, reliability and consistency. TPS is also known as transaction

12. processing or real-time processing.
So the anser is OPTION B (Transaction processing systems).
47)
Firm or person such as a broker or consultant who acts as a mediator on a link between parties to
a business deal, investment.
So the answer is OPTION A (An intermediary).
48)
Supplier relationship management :
When we concern ourselves with keeping our suppliers satisfied by determining the best supplier
to collaborate with and nurturing that relationship, we are practicing Supplier relationship
management.
So the answer is OPTION A(Supplier relationship management).
49)
Mobile commerce, Telematics, Electronic tagging are the emrging trends in the 21 century.
So the answer is OPTION D (All the above).
50)
At every level of an organization, employees are continuously evaluating company operations in
order to identify, adapt to, and leverage change.
So the answer is OPTION D (All teh above).
51)
Planning phase of the systems development lifecycle, workers are likely to brainstorm issues,
prioritize work, and set the project scope.
So the answer is OPTION A (Planning Phase).
52)
Nearshore outsourcing :
BPO that is contracted to a company's neighbouring (or nearby) country is called nearshore
outsourcing.
OPTION B (Nearshore outsourcing).
53)
RFID technology is becoming a key component in supply chain management. Yes it has got
large importance in the SCM as they are the widely and cheaply available in teh market at high
securioty levels.
So the answer is OPTION A (True).
54)
Customer relationship management :
It is a term that refers to practices, strategies and technologies that companies use to manage and

13. analyze customer interactions and data throughout the customer lifecycle, with the goal of
improving business relationships with customers, assisting in customer retention and driving
sales growth. CRM systems are designed to compile information on customers across different
channels.
So the answer is OPTION C (Customer relationship management).
55)
A data flow diagram (DFD) is a graphical representation of the "flow" of data through an
information system, modelling its process aspects. A DFD is often used as a preliminary step to
create an overview of the system, which can later be elaborated.
So the answer is OPTION C (Data flow diagram).
56)
One of the key concerns or drawbacks to outsourcing can be the loss of confidential company :
True
So the OPTION A (True).
57)
Develop a supply chain information technology strategy that supports different levels of decision
making. Differentiate products closer to the consumer, because companies can no longer afford
to keep inventory to make up for poor demand planning.
So the answer is OPTION E (B and C).
58)
PERT chart :
A PERT chart is a project management tool used to schedule, organize, and coordinate tasks
within a project. PERT stands for Program Evaluation Review Technique, a methodology
developed by the U.S. Navy in the 1950s to manage the Polaris submarine missile program.
So teh answer is OPTION C (PERT chart).
59)
Simulating human thinking and behavior in order to be able to reason and learn is the aim of
artificial intelligence. Yes it is True.
So the answer is OPTION A (True).
60)
The bullwhip effect is a distribution channel phenomenon in which forecasts yield supply chain
inefficiencies. It refers to increasing swings in inventory in response to shifts in customer
demand as one moves further up the supply chain.
So the answer is OPTION B (Bullwhip effect).
61)
Design phase of the systems development lifecycle, workers are likely to establish descriptions

14. of the desired features and operations of the system, including screen layouts, process diagrams,
and more.
So the answer is OPTION C (Design Phase).
62)
Extended ERP system components include Business intelligence, Supply chain management,
Customer relationship management.
So the answer is OPTION D (All the above).
63)
Integrated resource management :
It is a planning and decision making process that coordinates resource use so that the long-term
sustainable benefits are optimized and conflicts among users are minimized.
So the answer is OPTION C (Integrated resource management).
64)
Answer is OPTION A (Disruptive technology).
65)
Technical feasibility is one of the first studies that must be conducted after a project has been
identified. In large engineering projects consulting agencies that have large staffs of engineers
and technicians conduct technical studies dealing with the projects.
So the answer is OPTION C (A technical feasibility study).
66)
Personalization, sometimes known as customization, consists of tailoring a service or a product
to accommodate specific individuals, sometimes tied to groups or segments of individuals.
So the answer is OPTION B (Personalization).
67)
Managerial level of an organization, employees develop, control and maintain core business
activities required to run the day-to-day operations.
So the answer is OPTION C (Managerial).
68)
OPTION D (Goal-oriented analysis).
69)
A Executive information system is a specialized decision support system for senior-level
employees.
So the answer is OPTION C (Executive information system).
70)
Benefits of outsourcing an IT department can include all :
Reduced operating expenses, Access to greater expertise with the outsourced company’s

15. employees, Increased quality and efficiency of business processes.
So the answer is OPTION D (All of the above are benefits).
71)
OPTION C (Information reach).
72)
A technique for identifying and tracking assets using technologies such as RFID and smart cards
is known as electronic tagging. : True.
OPTION A (True).
73)
Sensitivity analysis is the study of how the uncertainty in the output of a mathematical model or
system (numerical or otherwise) can be apportioned to different sources of uncertainty in its
inputs.
OPTION C (Sensitivity analysis).
74)
In the 21st century organization we will see:
Increased focus on IT infrastructures, An increased focus on security, An increased focus on e-
Business.
So the answer is OPTION D(All of the above).
75)
Accounting and finance, Production and materials, Human resources.
OPTION D (All of the above).
Hope this is helpful.