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Management ‘Genes’ for a turbulent age
H R S U M M I T
I S TA N B U L F E B . 2 0 1 7 

D R . A L P E R T E N G Ü Z
2
3
4
5
6
T H E L E A D E R S
W E H AV E …
7
… T H E L E A D E R S W E WA N T…
8
… T H E L E A D E R S W E N E E D !
9
?
? ! S E L F - M A N A G I N G T E A M S ! ?
10
11
“ W E K N O W M O R E
A B O U T A U T O C R A C Y
T H A N W E K N O W
A B O U T
D E M O C R A C Y. ”
K U RT L E W I N
1 8 9 0 - 1 9 4 7
FAT H E R O F
M O D E R N S O C I A L P S Y C H O L O G Y
FA C I L I TAT I V E
I N T E L L I G E N C E G E N E
12
C O L L E C T I V E
I N T E L L I G E N C E G E N E
13
C O L L E C T I V E I N T E L L I G E N C E G E N E
O W N
R E S P O N S I B I L I T Y;
J O I N T LY
14
B E D E P E N DA B L E
AU T H O R I T Y
FA C I L I TAT I V E I N T E L L I G E N C E G E N E
15
CASE
1 : E U R O P E B 2 B S A L E S
16
2 : T U R K I S H B 2 C F I N . S E R V I C E S
17
C O L L E C T I V E I N T E L L I G E N C E G E N E
O W N
R E S P O N S I B I L I T Y;
J O I N T LY
18
Collective Principle 1
Work with 

Agreements serving

the Whole
Silo Thinking
19
Collective Principle 2
Step on the Balcony,
systematically
Work harder
Collective Principle 3
Hold each other
accountable
Shift the monkey
21
Collective Principle 4
Detox conflicts early
and often
Elephants in the

room
22
1. Work with Agreements serving the Whole
2. Step on the Balcony, systematically
3. Hold each other accountable
4. Detox conflicts early and often
C O L L E C T I V E I N T E L L I G E N C E G E N E
P R I N C I P L E S
23
B E D E P E N DA B L E
AU T H O R I T Y
FA C I L I TAT I V E I N T E L L I G E N C E G E N E
24
Facilitative Principle 1
Guide the transition
Tell people what to do
25
Facilitative Principle 2
Bring the whole system
in the room
Top Mgmt decides
26
Facilitative Principle 3
If it doesn’t add to
peoples power, don’t do
it
Command-Control
27
Facilitative Principle 4
Protect voices of leadership from below
TOXIC Authority
28
FA C I L I TAT I V E I N T E L L I G E N C E G E N E
P R I N C I P L E S
1. Guide the transition
2. Bring the whole system in the room
3. If it doesn’t add to peoples power, don’t do it
4. Protect voices of leadership from below
L E S S O N S F O R H R / O D
29
Systemic Approach not Classroom Teaching
1. Support GROUPS in learning of how to work
collectively
2. Coach EXECUTIVES for dependable authority
3. Support UNITS of authority for Org.Dev.
T H E L E A D E R S
W E H AV E …
30
"Leadership should generate capacity, not
dependency."
-Ron Heifetz
31
… T H E L E A D E R S W E N E E D
32
?
PA RT I C I PAT O RY L E A D E R ( S H I P ) !

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Management/Leadership ‘Genes’ for a turbulent age

  • 1. Management ‘Genes’ for a turbulent age H R S U M M I T I S TA N B U L F E B . 2 0 1 7 
 D R . A L P E R T E N G Ü Z
  • 2. 2
  • 3. 3
  • 4. 4
  • 5. 5
  • 6. 6
  • 7. T H E L E A D E R S W E H AV E … 7
  • 8. … T H E L E A D E R S W E WA N T… 8
  • 9. … T H E L E A D E R S W E N E E D ! 9 ? ? ! S E L F - M A N A G I N G T E A M S ! ?
  • 10. 10
  • 11. 11 “ W E K N O W M O R E A B O U T A U T O C R A C Y T H A N W E K N O W A B O U T D E M O C R A C Y. ” K U RT L E W I N 1 8 9 0 - 1 9 4 7 FAT H E R O F M O D E R N S O C I A L P S Y C H O L O G Y
  • 12. FA C I L I TAT I V E I N T E L L I G E N C E G E N E 12 C O L L E C T I V E I N T E L L I G E N C E G E N E
  • 13. 13 C O L L E C T I V E I N T E L L I G E N C E G E N E O W N R E S P O N S I B I L I T Y; J O I N T LY
  • 14. 14 B E D E P E N DA B L E AU T H O R I T Y FA C I L I TAT I V E I N T E L L I G E N C E G E N E
  • 16. 1 : E U R O P E B 2 B S A L E S 16 2 : T U R K I S H B 2 C F I N . S E R V I C E S
  • 17. 17 C O L L E C T I V E I N T E L L I G E N C E G E N E O W N R E S P O N S I B I L I T Y; J O I N T LY
  • 18. 18 Collective Principle 1 Work with 
 Agreements serving
 the Whole Silo Thinking
  • 19. 19 Collective Principle 2 Step on the Balcony, systematically Work harder
  • 20. Collective Principle 3 Hold each other accountable Shift the monkey
  • 21. 21 Collective Principle 4 Detox conflicts early and often Elephants in the
 room
  • 22. 22 1. Work with Agreements serving the Whole 2. Step on the Balcony, systematically 3. Hold each other accountable 4. Detox conflicts early and often C O L L E C T I V E I N T E L L I G E N C E G E N E P R I N C I P L E S
  • 23. 23 B E D E P E N DA B L E AU T H O R I T Y FA C I L I TAT I V E I N T E L L I G E N C E G E N E
  • 24. 24 Facilitative Principle 1 Guide the transition Tell people what to do
  • 25. 25 Facilitative Principle 2 Bring the whole system in the room Top Mgmt decides
  • 26. 26 Facilitative Principle 3 If it doesn’t add to peoples power, don’t do it Command-Control
  • 27. 27 Facilitative Principle 4 Protect voices of leadership from below TOXIC Authority
  • 28. 28 FA C I L I TAT I V E I N T E L L I G E N C E G E N E P R I N C I P L E S 1. Guide the transition 2. Bring the whole system in the room 3. If it doesn’t add to peoples power, don’t do it 4. Protect voices of leadership from below
  • 29. L E S S O N S F O R H R / O D 29 Systemic Approach not Classroom Teaching 1. Support GROUPS in learning of how to work collectively 2. Coach EXECUTIVES for dependable authority 3. Support UNITS of authority for Org.Dev.
  • 30. T H E L E A D E R S W E H AV E … 30
  • 31. "Leadership should generate capacity, not dependency." -Ron Heifetz 31
  • 32. … T H E L E A D E R S W E N E E D 32 ? PA RT I C I PAT O RY L E A D E R ( S H I P ) !