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Tips for Better eLearning

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Session slides from a session at ATD Core 4, September 29 in New Orleans. Session description: Delivering engaging e-learning is about more than dressing up text bullets on a PowerPoint slide. How can we design online learning experiences that actually make a difference in sharing knowledge, building skills, and ultimately improving performance? In this session, we’ll investigate the many types of e-learning, check out some key principles of good design, look at loads of examples, and talk about what to avoid in e-learning.

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Tips for Better eLearning

  1. 1. C R E A T I N G E N G A G I N G E - L E A R N I N G C A M M Y B E A N , S O L U T I O N S C O N S U L T A N T
  2. 2. S O M A Y B E Y O U ’ R E N E W T O T H E B I Z ? N O T S U R E W H E R E T O G E T S T A R T E D W I T H T H I S E - L E A R N I N G T H I N G ?
  3. 3. L E T ’ S L O O K A T W A Y S T O C R E A T E L E S S O F T H I S …
  4. 4. A N D M O R E O F T H I S …
  5. 5. W H E N W E D E S I G N L E A R N I N G E X P E R I E N C E S , W H A T A R E W E T R Y I N G T O D O ? I N S I M P L E T E R M S … Inform or raise awareness Build knowledge or skills Solve complex problems; change attitude or behaviors
  6. 6. Information and Communication Models?
  7. 7. W H E N D O W E U S E T H E M ? . . . T O S H A R E W E H A V E A N E W P O L I C Y . . . . T O S H A R E W H A T O U R D I V I S I O N D O E S . . . . T O P R O V I D E A N O V E R V I E W O F O U R P R O D U C T S . . . . . . A N I N T R O T O O U R N E W 4 0 1 K P R O G R A M .
  8. 8. Julie Dirksen * Is it reasonable to think someone can be proficient at this task without practice? http://usablelearning.com
  9. 9. G I V E P E O P L E T H E C H A N C E T O E X P L O R E F R E E L Y ; T H I N K S H O R T B I T S A N D O P E N N A V I G A T I O N .
  10. 10. Building knowledge and skills?
  11. 11. W H E N D O W E U S E T H E M ? . . . H O W T O U S E S A L E S F O R C E F O R D A T A M I N I N G . . . . H O W T O O P E R A T E A V E N T I L A T O R . . . . H O W T O S P E A K T O T H E F A A T O W E R O N R A D I O . . . . H O W T O G I V E F E E D B A C K T O A T W E N T Y T H R E E Y E A R O L D E M P L O Y E E .
  12. 12. P R E S E N T A T I O N A L S E Q U E N C E SP U T I T I N C O N T E X T A N D T E L L S T O R I E S .
  13. 13. PROVIDE OPPORTUNITY FOR PRACTICE.
  14. 14. Solving complex problems and changing behavior?
  15. 15. W H E N D O W E U S E T H E M ? … T O T E A C H H O W T O T R O U B L E S H O O T A P R O C E S S . … T O C H A N G E A N E N T R E N C H E D H A B I T O R P A T T E R N . … T O T E A C H A N E W B E H A V I O R . … T O I M P R O V E L I S T E N I N G S K I L L S .
  16. 16. T R Y B R A N C H I N G S C E N A R I O S , I M M E R S I V E E X E R C I S E S , I N T E R A C T I V E V I D E O , O N G O I N G L E A R N I N G C A M P A I G N S .
  17. 17. T I P : F O C U S O N T H E J O U R N E Y A N D N O T T H E E V E N T .
  18. 18. J O U R N E Y S T A K E T I M E … A N D S O D O E S R E A L L E A R N I N G .
  19. 19. W H A T I S I N T E R A C T I V I T Y ? W H A T D O E S I N T E R A C T I V E E - L E A R N I N G M E A N T O Y O U ?
  20. 20. IS THIS WHAT YOU MEAN? N E X T
  21. 21. INTERACTIVITY, DEFINED.
  22. 22. 1. INTERACTIVITY = TWO THINGS THAT WORK TOGETHER.
  23. 23. 2 . I N T E R A C T I V I T Y = T H E I N P U T S / O U T P U T S O F H U M A N - T O - D E V I C E / A R T I F A C T C O N T A C T .
  24. 24. 3. INTERACTIVITY = HUMAN -TO- HUMAN CONNECTION!
  25. 25. INTERACTIVITY LIVES ON A SPECTRUM.
  26. 26. F R O M P A S S I V E A C T I V I T I E S T O C O M P L E T E U S E R C O N T R O L A N D F R E E D O M .
  27. 27. W H Y D O W E T H I N K W E N E E D I T I N O U R E - L E A R N I N G ? W H Y D O E S E - L E A R N I N G N E E D T O B E I N T E R A C T I V E ?
  28. 28. WHY? •Stakeholders ask for it! •It’s more fun! •It’s more engaging! •It helps us learn better! •It’s clicking and clicking is good! •Right? Ummm…..
  29. 29. BUT BEWARE THE DANGERS…
  30. 30. A V O I D T H E L U R E O F S E D U C T I V E D E T A I L S . A K A T H E “ J A Z Z H A N D S ” O F E L E A R N I N G
  31. 31. INTERACTIVITY WITHOUT CONTEXT…MEANINGLESS?
  32. 32. A V O I D I N T E R A C T I V I T Y F O R I N T E R A C T I V I T Y ’ S S A K E Fatiguing Distracting Doesn’t promote deeper understandin g
  33. 33. LET’S NOT FORGET THE BEST TOOL WE HAVE. Make ‘em cogitate!
  34. 34. S O W H A T C A N I N T E R A C T I V I T Y L O O K L I K E ? ( T H E K I N D W E C A N D O W I T H O U T B L O W I N G O U R B U D G E T S ? )
  35. 35. LET’S LOOK AT FOUR PRINCIPLES.
  36. 36. 1. GET THEM REFLECTING.
  37. 37. G E T T H E M T H I N K I N G . A S K T H E M Q U E S T I O N S .
  38. 38. A S K “ W H A T D O Y O U K N O W ? ”
  39. 39. P R O V O K E D E E P E R T H I N K I N G .
  40. 40. H A V E T H E M W A T C H A S C E N A R I O , R A T E T H E P E R F O R M A N C E , A N D P R O V I D E T H E I R R A T I O N A L E .
  41. 41. HAVE THEM REFLECT ON THEIR OWN PERFORMANCE.
  42. 42. ASK “WHAT WOULD YOU STOP, START, CONTINUE ?”
  43. 43. ASK “HOW CONFIDENT ARE YOU?”
  44. 44. HAVE THEM WRITE IT DOWN.
  45. 45. G E T ‘ E M R E F L E C T I N G . S T O P , S T A R T , C O N T I N U E ?
  46. 46. 2. GET THEM FEELING.
  47. 47. MAKE IT HUMAN.
  48. 48. PUT THEM IN THE STORY.
  49. 49. AND MAKE IT A GOOD STORY.
  50. 50. THEN MAKE THEM THINK ABOUT THE STORY.
  51. 51. P U T T H E L E A R N E R I N S O M E O N E E L S E ’ S S H O E S .
  52. 52. ASK PROVOCATIVE QUESTIONS TO SPARK INTEREST.
  53. 53. MAKE IT UNCOMFORTABLE.
  54. 54. G E T ‘ E M F E E L I N G . S T O P , S T A R T , C O N T I N U E ?
  55. 55. 3. GET THEM ACTING.
  56. 56. B U I L D I N D E L I B E R A T E P R A C T I C E — I N T H E R E A L W O R L D .
  57. 57. TAKE NOTE!
  58. 58. G E T T H E M I N T O T H E A C T I O N A N D H A V E T H E M A S S E S S W H A T ’ S G O I N G O N .
  59. 59. MAKE IT RELEVANT.
  60. 60. P U T T H E C H A L L E N G E I N C O N T E X T .
  61. 61. WHAT WOULD YOU DO?
  62. 62. H A V E T H E M C R E A T E T H E I R O W N A C T I O N P L A N .
  63. 63. HAVE THEM CREATE THEIR OWN PERFORMANCE SUPPORT TOOLS.
  64. 64. H A V E T H E M I D E N T I F Y M I S T A K E S ( T H E K I N D T H E Y ’ R E L I K E L Y T O M A K E ) !
  65. 65. GIVE THEM CHOICES.
  66. 66. LOTS OF CHOICES.
  67. 67. T R Y T H I A G I ’ S F O U R D O O R M O D E L .
  68. 68. L E T T H E M D E C I D E : L E A R N O R A P P L Y ?
  69. 69. G E T ‘ E M A C T I N G . S T O P , S T A R T , C O N T I N U E ?
  70. 70. 4 . G E T T H E M C O N N E C T I N G . W I T H O T H E R H U M A N B E I N G S .
  71. 71. B E S U R E T O T A L K W I T H T H E M . L I K E H U M A N B E I N G S .
  72. 72. L E T T H E M H E A R F R O M R E A L P E O P L E .
  73. 73. GIVE THEM ASSIGNMENTS TO UPLOAD FOR PEER REVIEW.
  74. 74. G I V E T H E M W O R K S H E E T S . A N D M E N T O R S .
  75. 75. M A K E T H E I R M A N A G E R A C C O U N T A B L E A N D P A R T O F T H E L E A R N I N G J O U R N E Y .
  76. 76. G E T T H E M T A L K I N G . T O E A C H O T H E R . What did you think?How did you do it? Here’s what I did that really worked. Here’s what I did that really didn’t work.
  77. 77. G E T ‘ E M C O N N E C T I N G . S T O P , S T A R T , C O N T I N U E ?
  78. 78. GET THEM REFLECTING, FEELING, ACTING/DOING, CONNECTING.
  79. 79. questions? questions
  80. 80. OFFER ENDS OCTOBER 4! Use Code C4READS to Save 10% at www.td.org/Core4Reads Take Your Learning to the Next Level
  81. 81. Cammy Bean email: cammy.bean@kineo.com twitter: @cammybean blog: http://cammybean.kineo.com References and more: https://www.diigo.com/list/cammybean/
  82. 82. A N D S O M E B O N U S M A T E R I A L …
  83. 83. eLearningPie
  84. 84. eLearningPie Learning & Pedagogy
  85. 85. eLearningPie Creative
  86. 86. eLearningPie Technology
  87. 87. eLearningPie Business
  88. 88. eLearningPie
  89. 89. T H E T R U T H I S , M O S T O F U S A R E H E R E Q U I T E A C C I D E N T A L L Y .
  90. 90. P O L L : W H A T ’ S Y O U R S W E E T S P O T ? • Learning • Creativity • Technology • Business
  91. 91. P O L L : W H E R E ’ S Y O U R G A P ? • Learning • Creativity • Technology • Business
  92. 92. RoundoutyoureLearningPie

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