This document discusses how next generation HR can build and implement a technology strategy using Enterprise 2.0 tools to enhance various HR functions and the overall workplace. It provides examples of how companies have used social networking, blogs, wikis and other collaboration tools to improve knowledge sharing, training, recruitment and other areas. The key benefits highlighted include reduced costs, increased employee engagement and satisfaction, better knowledge management and an enhanced employer brand. It emphasizes that adoption rates depend on having executive support, solving real problems, and highlighting early successes to recruit evangelists.

1. Next Generation HR Building and Implementing a Technology Strategy for the New HR Environment

3. Knowledge Management

4. Business Insights

5. Business Processtwitter: @allyis www.allyis.com

7. New geographic challenges

8. Increased pace

10. Next Generation Workplace: Boomers vs. Gen Y

11. Next Generation Workplace: Why Enterprise 2.0?

12. Enterprise 2.0: Tools + Technologies Blogs Social Networking Video Sharing Wikis 2008 2009 Source: McKinsey&Company

13. Enterprise 2.0: How + Why Used? 2007 2008 2009 Source: McKinsey&Company

14. Enterprise 2.0: Enhancing Corporate Culture

15. Enterprise 2.0: Fostering Collaboration

17. Content creation shared between TRADOC and soldiers in the field

18. Soldiers can make changes to doctrine as they discover new, better tactics in the midst of fighting a war

21. Enterprise 2.0: Knowledge Management Employee Expertise Information Documents Business Intelligence Data

22. Enterprise 2.0: Knowledge Sharing

23. Meet Burt

25. What I Know About Burt

26. Burt’s Desk

28. Is that Burt? Average-to-slightly-above-average height, hygienic guy who eats lunch in a cafeteria and works over there?

30. Compacting virtual hard drives

31. How to fix the Virtual PC jerky mouse issue

32. Fantasy football

33. Shortbread cookies

35. Enterprise 2.0: Enhanced Training

36. Enterprise 2.0: Employee Satisfaction

37. Enterprise 2.0: Employee Satisfaction Source: McKinsey&Company

38. Enterprise 2.0: Measurable Gains Source: McKinsey&Company

39. Employer Brand: What’s in a name?

41. How the company navigates in the world

42. What your business represents

43. Corporate values

44. How actions match valuesThe basis of candidate decisions + foundation for employee engagement and retention People are out there, talking about you right now … Enterprise 2.0 can change what they say

46. 46k employees + 40k retirees

47. Expect 10% participation in 1 yr, beat goal in 3 mths

48. 95% return users

49. 25k referrals

50. 130k 1st & 2nd degree connections

51. Recruiting & onboarding costs significantly decreased

54. Candidates become “fans” … interact with each other. with EY employees & recruiters

56. Project company values

57. Invite candidates to experience company values

58. Empower employees to contribute

60. Enterprise 2.0: Return on Investment (aka ROI)

61. Enterprise 2.0: 5 Ways to Approach the ROI Challenge You don't have to justify the ROI of your pants, or mail system, or infrastructure. But for many organizations, (Enterprise 2.0 tools) are not seen as part of the infrastructure yet.” – Katie Paine Measure change, not activity Align measurement with objective What’s the cost NOT to do it? Rethink the “I” for which you’re calculating “R” I don’t need to know your height to know you’re tall

62. Enterprise 2.0: ROI is a By-Product of Adoption: 5 Tips for Improving Adoption Rates Have a problem to solve Ensure executive support and buy-in (“where bottom-up meets top-down”) Training is not an afterthought Highlight early successes and recruit evangelists Community management Enterprise 2.0 projects involve technology, but they are, at their heart, change management projects. You’re changing behavior by delivering value.

63. Next Generation HR: Culture Trumps Everything

64. Next Generation HR: Culture Trumps Everything Q: What is the responsibility of HR to employees? A: In short: make them better at what they do Q: What is the responsibility of HR to the company? A: In short: make it a better place to work and a place that works better Q: What is the role of HR in Benefits, Policy Management &/or Strategic Management of Human Capital Tools? Q: Is HR an administrative function or a catalyst to company greatness?

66. Where you can find me

67. My Blog: @ www.allyis.com

68. Twitter: @ethany

69. Human Capital Institute (HCI) webinar 10/13 on topic of “Collaboration as an Engagement Tool”

70. Places, faces & events you should check out:

71. Enterprise 2.0 Conference

72. AIIM (www.aiim.org)