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Accuracy contant<br />evaluation of content quality is that its scope is limited to the correction of typos and grammatical errors. Correcting spelling and grammar only scratches the surface. To truly consider content quality, we need to examine its quality along several dimensions. Consequently, the content quality checklists that follow cover everything from usefulness to voice to accuracy.<br />YESNO1Usefulness & Relevance: Does the content meet user needs, goals, and interests?Does the content meet business goals?For how long will the content be useful? When should it expire? Has its usefulness already expired?Is the content timely and relevant?2Clarity & Accuracy: Is the content understandable to customers?Is the content organized logically & coherently?Is the content correct?Does the content contain factual errors, typos, or grammatical errors?Do images, video, and audio meet technical standards, so they are clear?3Influence & Engagement: Does the content use the most appropriate techniques to influence or engage customers?Does the content execute those techniques effectively?Does the content use too many or too few techniques for the context?4Completeness: Does the content include all of the information customers need or might want about a topic?Does the content include too much or too little information about a topic for the context?5Voice & Style: Does the content consistently reflect the editorial or brand voice?Does the content convey the appropriate editorial and brand qualities?Does the content read, look, or sound as though it’s professionally crafted?6Usability & Findability: Is the content easy to scan or read?Does the content have the appropriate metadata?Does the content have the appropriate metadata?Can customers find the content when searching using relevant keywords?<br />http://uxmatters.com/mt/archives/2009/04/toward-content-quality.php<br />
Assessing content quality along multiple dimensions

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Assessing content quality along multiple dimensions

  • 1. Accuracy contant<br />evaluation of content quality is that its scope is limited to the correction of typos and grammatical errors. Correcting spelling and grammar only scratches the surface. To truly consider content quality, we need to examine its quality along several dimensions. Consequently, the content quality checklists that follow cover everything from usefulness to voice to accuracy.<br />YESNO1Usefulness & Relevance: Does the content meet user needs, goals, and interests?Does the content meet business goals?For how long will the content be useful? When should it expire? Has its usefulness already expired?Is the content timely and relevant?2Clarity & Accuracy: Is the content understandable to customers?Is the content organized logically & coherently?Is the content correct?Does the content contain factual errors, typos, or grammatical errors?Do images, video, and audio meet technical standards, so they are clear?3Influence & Engagement: Does the content use the most appropriate techniques to influence or engage customers?Does the content execute those techniques effectively?Does the content use too many or too few techniques for the context?4Completeness: Does the content include all of the information customers need or might want about a topic?Does the content include too much or too little information about a topic for the context?5Voice & Style: Does the content consistently reflect the editorial or brand voice?Does the content convey the appropriate editorial and brand qualities?Does the content read, look, or sound as though it’s professionally crafted?6Usability & Findability: Is the content easy to scan or read?Does the content have the appropriate metadata?Does the content have the appropriate metadata?Can customers find the content when searching using relevant keywords?<br />http://uxmatters.com/mt/archives/2009/04/toward-content-quality.php<br />