Summary of an_evaluation_study_of_educational_technology_week1
Proposal (suleiman 68703)
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2. Teachers: I think surveys and descriptive reports are good tools to assess the performance of teachers. Survey provides a good opportunity for students to give their impacts of teacher's performance and achievement. On the other hand, descriptive report allow student to put their comments or suggestions to improve performance of teachers.
3. Customer or student: questioner is the best tool to collect customer' satisfaction about any service in this institution.Second, tool used to assess the content: I think survey is the best tool to assess the quality of content because; it has statements for rating scale and open-ended questions to let the customers express their views and feelings toward courses. <br />Third, tools used to assess environment: checklist and outside evaluator are the best tools to assess institution's environment. Checklist is a suitable tool to measure degree of services' quality. Checklist allow customer to check the fundamental standards of equipment and nature of classes. On the other hand, outside evaluator give more comments and suggestions to improve the quality of environment. <br />Fishbone Diagram:<br />