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Jason Little | @jasonlittle | #leanchange
Modern Change
Management
5 Universals of Change
5 Universals of Change | @jasonlittle | #leanchange
2009
“there’s gotta be a better
way to change…” - me
5 Universals of Change | @jasonlittle | #leanchange
2009
2011
“there’s gotta be a better
way to change…” - me
“hey wanna w...
5 Universals of Change | @jasonlittle | #leanchange
2009
2011
2012
“there’s gotta be a better
way to change…” - me
“hey wa...
5 Universals of Change | @jasonlittle | #leanchange
2009
2011
2012
2014
“there’s gotta be a better
way to change…” - me
“h...
5 Universals of Change | @jasonlittle | #leanchange
2009
2011
2012
2014
2014 - 2020
“there’s gotta be a better
way to chan...
5 Universals of Change | @jasonlittle | #leanchange
2009
2011
2012
2014
2020
2014 - 2020
“there’s gotta be a better
way to...
5 Universals of Change | @jasonlittle | #leanchange
516 25+ 5000+
Workshops Countries Attendees
5 Universals of Change | @jasonlittle | #leanchange
Body Level On
Body Level T
T
el
Body Level
Body Lev
Body Lev
h
l Fivee
5 Universals of Change | @jasonlittle | #leanchange
How can I get those
people to…
How do I get buy-in
from…
How do I appl...
5 Universals of Change | @jasonlittle | #leanchange
Cause and Purpose
Over
Urgency for Change
5 Universals of Change | @jasonlittle | #leanchange
Meaningful Dialogue
Over
Communication Plans
5 Universals of Change | @jasonlittle | #leanchange
Experimentation
Over
Executing Change Tasks
5 Universals of Change | @jasonlittle | #leanchange
Response to Change
Over
Resistance to Change
5 Universals of Change | @jasonlittle | #leanchange
Co-Creation
Over
Getting Buy-in
5 Universals of Change | @jasonlittle | #leanchange
You and your beliefs
5 Universals of Change | @jasonlittle | #leanchange
You and your beliefs
The lenses you look through
5 Universals of Change | @jasonlittle | #leanchange
You and your beliefs
The lenses you look through
How you apply tools y...
5 Universals of Change | @jasonlittle | #leanchange
Meaningful 

Dialogue
Communication

Plans
Balance and Timing
5 Universals of Change | @jasonlittle | #leanchange
The Change Wayfinder
Lense
Activity
Practise
Meaningful Dialogue
Sensem...
5 Universals of Change | @jasonlittle | #leanchange
Most Important
5 Universals of Change | @jasonlittle | #leanchange
Most Important Options
Change weekly status meetings to lean coffees
Re...
5 Universals of Change | @jasonlittle | #leanchange
Replace ‘tool’ with big visible wall
We think this is the right practi...
5 Universals of Change | @jasonlittle | #leanchange
Contextualized Approach to Change
modernchangemanagement.com
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Modern Change Management - 5 Universals for Change

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We’ve run over 450 workshops in 30 countries for over 5000 people and visited countless organizations of all sizes. We’ve discovered 5 Universals for Change that help you apply the right approach for change, at the right time.

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Modern Change Management - 5 Universals for Change

  1. 1. Jason Little | @jasonlittle | #leanchange Modern Change Management 5 Universals of Change
  2. 2. 5 Universals of Change | @jasonlittle | #leanchange 2009 “there’s gotta be a better way to change…” - me
  3. 3. 5 Universals of Change | @jasonlittle | #leanchange 2009 2011 “there’s gotta be a better way to change…” - me “hey wanna write a book?” - Pearson Education
  4. 4. 5 Universals of Change | @jasonlittle | #leanchange 2009 2011 2012 “there’s gotta be a better way to change…” - me “hey wanna write a book?” - Pearson Education “seems like people would like this story…”
  5. 5. 5 Universals of Change | @jasonlittle | #leanchange 2009 2011 2012 2014 “there’s gotta be a better way to change…” - me “hey wanna write a book?” - Pearson Education “seems like people would like this story…” “that last version sucked…I think I’ll re-write it.” - Me “hey, wanna run a workshop based on the book?” Torsten Scheller & Vasco Duarte
  6. 6. 5 Universals of Change | @jasonlittle | #leanchange 2009 2011 2012 2014 2014 - 2020 “there’s gotta be a better way to change…” - me “hey wanna write a book?” - Pearson Education “seems like people would like this story…” “that last version sucked…I think I’ll re-write it.” - Me “hey, wanna run a workshop based on the book?” Torsten Scheller & Vasco Duarte “will you come here and do a workshop, or talk to us” - a bunch of people
  7. 7. 5 Universals of Change | @jasonlittle | #leanchange 2009 2011 2012 2014 2020 2014 - 2020 “there’s gotta be a better way to change…” - me “hey wanna write a book?” - Pearson Education “seems like people would like this story…” “that last version sucked…I think I’ll re-write it.” - Me “hey, wanna run a workshop based on the book?” Torsten Scheller & Vasco Duarte “will you come here and do a workshop, or talk to us” - a bunch of people “well shit. As suspected, disciplines, titles, company size, industry etc don’t really matter…these patterns do…
 “
  8. 8. 5 Universals of Change | @jasonlittle | #leanchange 516 25+ 5000+ Workshops Countries Attendees
  9. 9. 5 Universals of Change | @jasonlittle | #leanchange Body Level On Body Level T T el Body Level Body Lev Body Lev h l Fivee
  10. 10. 5 Universals of Change | @jasonlittle | #leanchange How can I get those people to… How do I get buy-in from… How do I apply agile to… How do I overcome…
  11. 11. 5 Universals of Change | @jasonlittle | #leanchange Cause and Purpose Over Urgency for Change
  12. 12. 5 Universals of Change | @jasonlittle | #leanchange Meaningful Dialogue Over Communication Plans
  13. 13. 5 Universals of Change | @jasonlittle | #leanchange Experimentation Over Executing Change Tasks
  14. 14. 5 Universals of Change | @jasonlittle | #leanchange Response to Change Over Resistance to Change
  15. 15. 5 Universals of Change | @jasonlittle | #leanchange Co-Creation Over Getting Buy-in
  16. 16. 5 Universals of Change | @jasonlittle | #leanchange You and your beliefs
  17. 17. 5 Universals of Change | @jasonlittle | #leanchange You and your beliefs The lenses you look through
  18. 18. 5 Universals of Change | @jasonlittle | #leanchange You and your beliefs The lenses you look through How you apply tools you use
  19. 19. 5 Universals of Change | @jasonlittle | #leanchange Meaningful Dialogue Communication Plans Balance and Timing
  20. 20. 5 Universals of Change | @jasonlittle | #leanchange The Change Wayfinder Lense Activity Practise Meaningful Dialogue Sensemaking Lego Serious PlayOur transformation is stuck and we don’t know why…
  21. 21. 5 Universals of Change | @jasonlittle | #leanchange Most Important
  22. 22. 5 Universals of Change | @jasonlittle | #leanchange Most Important Options Change weekly status meetings to lean coffees Replace ‘tool’ with big visible wall Shorter ‘change sprints’ Inventory and re-use ceremonies vs adding new
  23. 23. 5 Universals of Change | @jasonlittle | #leanchange Replace ‘tool’ with big visible wall We think this is the right practice right now Co-Creation “Uncertainty” Big Visible Wall 412 people have done this Sentiment Totally worked, tools are for suckers… Waste of time…no one used it Served it’s purpose… Practices Reviews Stories References
  24. 24. 5 Universals of Change | @jasonlittle | #leanchange Contextualized Approach to Change modernchangemanagement.com

We’ve run over 450 workshops in 30 countries for over 5000 people and visited countless organizations of all sizes. We’ve discovered 5 Universals for Change that help you apply the right approach for change, at the right time.

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