Tampere Goes Agile - Experimenting Through Change Keynote

1. Experiment Your Way Through Transformation ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// /////////////////////////// /////////////////////////// @jasonlittle #trega16

2. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Jason, what do you think?

3. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// FFS….here we go again… Well, from a process perspective…

4. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Great another meddler… UNCERTAINTYMETER

5. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// oh, he’s not as annoying as I thought UNCERTAINTYMETER

6. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// ah, ok, he’s giving us some options… UNCERTAINTYMETER

7. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// That was nice…he gave up his little agile room. UNCERTAINTYMETER

8. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// ok, looks like he’s here to help us out… UNCERTAINTYMETER

9. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// “Let go of certainty. The opposite isn't uncertainty. It's openness, curiosity and a willingness to embrace paradox” Tony Schwartz, Author: The Way We’re Working Isn’t Working

10. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Could everyone standup please?

11. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// OMG NOOOOOO! Eek, this might be hard. Cool!

12. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// “we don’t need to embrace uncertainty, we need to ﬁgure out how to reduce it.” Me, (unless someone more famous already said that)

13. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Passive

14. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Active

15. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Interactive

16. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Passive Active Interactive Uncertainty reduction theory - Charles Berger | Richard Calabrese } } Reinforces existing beliefs Challenges beliefs 3 Strategies, 7 axioms for reducing uncertainty

17. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Why does this matter? Experiments have become fashionable. //////////////////////////////////

18. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// What is the purpose of your experiment?

19. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Produce a measurable outcome more certainty blind jump Commitment

20. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// getting to action makes our brains feel good. but sometimes we get there too early. Example

21. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// fuzzy measurements Time-bound shorter feedback loop Less certainty

22. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Explore why + what Start with Google OKRs Example

23. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Start! Experiments Show progress early Man, this change is really hard Uh-oh… Reboot Hey, it’s working! Uh-oh… E E E E E E Intervention WAV E O F C H A N G E

24. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Intervention! The ‘Experiment’ was using Lego Serious Play

25. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// 17 Change Canvases, multiple experiments, Lightning talks as debriefs

26. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Experiment: Peer-pressure “accountability”

27. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// How’s it going?

28. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Interventions are events that trigger change. Experiments are used to transition people through it. Me, again! (man, I’m on a roll…with props to William Bridges.)

29. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// start with the big picture

30. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Co-create & make visible!

31. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Prioritize Options

32. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// make things visible

33. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Establish Rituals How often should you review the big picture? How long should you run experiments? What’s the natural pace of change? What’s the tolerance for disruption?

34. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// 12-week year Mastering the Rockefeller Habits 4 Disciplines of Execution http://12weekyear.com/ https://gazelles.com/ http://the4disciplinesofexecution.com/ “BIG PICTURE” APPROACHES

35. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// 1) What’s the point of the experiment? 2) Passive? Active? Interactive? 3) Involve the people affected 4) Make it visible 5) Establish new rituals

36. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Thanks!