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Tampere Goes Agile - Experimenting Through Change Keynote

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Experiments have become fashionable. How do you know if the experiment you're running is the right one? How can you run experiments without losing sight of the big picture?

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Tampere Goes Agile - Experimenting Through Change Keynote

  1. 1. Experiment Your Way Through Transformation ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// /////////////////////////// /////////////////////////// @jasonlittle #trega16
  2. 2. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Jason, what do you think?
  3. 3. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// FFS….here we go again… Well, from a process perspective…
  4. 4. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Great another meddler… UNCERTAINTYMETER
  5. 5. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// oh, he’s not as annoying as I thought UNCERTAINTYMETER
  6. 6. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// ah, ok, he’s giving us some options… UNCERTAINTYMETER
  7. 7. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// That was nice…he gave up his little agile room. UNCERTAINTYMETER
  8. 8. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// ok, looks like he’s here to help us out… UNCERTAINTYMETER
  9. 9. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// “Let go of certainty. The opposite isn't uncertainty. It's openness, curiosity and a willingness to embrace paradox” Tony Schwartz, Author: The Way We’re Working Isn’t Working
  10. 10. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Could everyone standup please?
  11. 11. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// OMG NOOOOOO! Eek, this might be hard. Cool!
  12. 12. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// “we don’t need to embrace uncertainty, we need to figure out how to reduce it.” Me, (unless someone more famous already said that)
  13. 13. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Passive
  14. 14. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Active
  15. 15. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Interactive
  16. 16. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Passive Active Interactive Uncertainty reduction theory - Charles Berger | Richard Calabrese } } Reinforces existing beliefs Challenges beliefs 3 Strategies, 7 axioms for reducing uncertainty
  17. 17. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Why does this matter? Experiments have become fashionable. //////////////////////////////////
  18. 18. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// What is the purpose of your experiment?
  19. 19. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Produce a measurable outcome more certainty blind jump Commitment
  20. 20. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// getting to action makes our brains feel good. but sometimes we get there too early. Example
  21. 21. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// fuzzy measurements Time-bound shorter feedback loop Less certainty
  22. 22. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Explore why + what Start with Google OKRs Example
  23. 23. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Start! Experiments Show progress early Man, this change is really hard Uh-oh… Reboot Hey, it’s working! Uh-oh… E E E E E E Intervention WAV E O F C H A N G E
  24. 24. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Intervention! The ‘Experiment’ was using Lego Serious Play
  25. 25. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// 17 Change Canvases, multiple experiments, Lightning talks as debriefs
  26. 26. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Experiment: Peer-pressure “accountability”
  27. 27. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// How’s it going?
  28. 28. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Interventions are events that trigger change. Experiments are used to transition people through it. Me, again! (man, I’m on a roll…with props to William Bridges.)
  29. 29. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// start with the big picture
  30. 30. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Co-create & make visible!
  31. 31. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Prioritize Options
  32. 32. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// make things visible
  33. 33. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Establish Rituals How often should you review the big picture? How long should you run experiments? What’s the natural pace of change? What’s the tolerance for disruption?
  34. 34. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// 12-week year Mastering the Rockefeller Habits 4 Disciplines of Execution http://12weekyear.com/ https://gazelles.com/ http://the4disciplinesofexecution.com/ “BIG PICTURE” APPROACHES
  35. 35. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// 1) What’s the point of the experiment? 2) Passive? Active? Interactive? 3) Involve the people affected 4) Make it visible 5) Establish new rituals
  36. 36. ////////////////////////////////////////////////////////////////////////// ////////@jasonlittle / #trega16//// Thanks!

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