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Rethinking Transformational Change

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As a society, we're in the age of transformation, yet we're applying old metaphors and running our transformations like software projects. Let's start to consider transformational change as a series of social movements.

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Rethinking Transformational Change

  1. 1. @JASONLITTLE | LEANCHANGE.ORG Rethinking Transformation JASON LITTLE LEANCHANGE.ORG @JASONLITTLE #AGILENOVA
  2. 2. @JASONLITTLE | LEANCHANGE.ORG The Age of Transformation
  3. 3. @JASONLITTLE | LEANCHANGE.ORG Watch Out!!
  4. 4. @JASONLITTLE | LEANCHANGE.ORG Creative Destruction
  5. 5. @JASONLITTLE | LEANCHANGE.ORG Avoiding Destruction CREATE OPERATE TRADE http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2015.pdf “disrupt yourself before someone else does” “have world- class operations” “purge! Get rid of products or services”
  6. 6. @JASONLITTLE | LEANCHANGE.ORG Avoiding Destruction CREATE OPERATE TRADE http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2015.pdf “disrupt yourself before someone else does” “have world- class operations” “purge! Get rid of products or services” Put Agile Here
  7. 7. @JASONLITTLE | LEANCHANGE.ORG Avoiding Destruction CREATE OPERATE TRADE http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2015.pdf “disrupt yourself before someone else does” “have world- class operations” “purge! Get rid of products or services” Put Agile Here
  8. 8. @JASONLITTLE | LEANCHANGE.ORG Let’s Go Agile! Hire consultant train everyone on Agile create rollout plan hit wall fire consultant hire VP of Agile go to step 2
  9. 9. @JASONLITTLE | LEANCHANGE.ORG It takes a while…
  10. 10. @JASONLITTLE | LEANCHANGE.ORG And when it doesn’t work… You shoulda used kanban you fool!
  11. 11. @JASONLITTLE | LEANCHANGE.ORG How could you get there? continuous change, that is feedback-driven, not plan-driven
  12. 12. @JASONLITTLE | LEANCHANGE.ORG How could you get there? This one’s the best though…
  13. 13. @JASONLITTLE | LEANCHANGE.ORG oh relax… {this slide is specifically for the people reading it on slideshare. You wouldn’t have heard during the presentation that I WAS KIDDING!}
  14. 14. @JASONLITTLE | LEANCHANGE.ORG How Change Happens Influencers Doers Inspirers skeptics Protesters Passives
  15. 15. @JASONLITTLE | LEANCHANGE.ORG Social Movements Social Ferment Popular Excitement Formalization Institutionalization https://www.ebscohost.com/uploads/imported/thisTopic-dbTopic-1248.pdf Herbert Blumer - Movements happen through the interactions of people exchanging their own versions of reality.
  16. 16. @JASONLITTLE | LEANCHANGE.ORG Social Movements Emergence Coalescence Bureaucratization Decline https://www.ebscohost.com/uploads/imported/thisTopic-dbTopic-1248.pdf Modern take on social movements
  17. 17. @JASONLITTLE | LEANCHANGE.ORG Stages of a Movement Emergence Dis-satisfaction with the status quo little to no organization Doers take action, Inspirers spread propaganda , Skeptics and Protesters leave the organization Coalescence Small successes, Doers and Inspirers become known as ‘agile people’, teams start bumping up against organizational boundaries Bureaucratization Someone with power notices, hires a VP of Agile or centralizes Agile to ‘get it under control’, centralized processes get created, Doers and Inspirers leave the organization.
  18. 18. @JASONLITTLE | LEANCHANGE.ORG How Movements Die Repression Co- Optation Failure Success Centralization of control goes too far Momentum of successes is forgotten Change agents conform to the old values of the organization The desire to ‘be more Agile’ gets in the way of the purpose of ‘going Agile’ in the first place A smattering of Agile practices make getting work done easier
  19. 19. @JASONLITTLE | LEANCHANGE.ORG Rethinking Transformation EMERGENCE | COALESCENCE | BUREAUCRATISATION | DECLINE Visit other organizations, connect Influencers and Doers, have Inspirers spread propaganda, invite guest speakers, look for opportunities to move to Coalescence #NoPPT, Centralized Change Team, Pilot projects, Voluntelling people to be Agile, ‘agile mindset’ beatings, en masse training
  20. 20. @JASONLITTLE | LEANCHANGE.ORG Rethinking Transformation EMERGENCE | COALESCENCE | BUREAUCRATISATION | DECLINE Enlist someone with clout to bash through organizational boundaries, read my book (kidding!), support ‘un-official’ pockets of Agile #NoPPT, Centralized Change Team, hire VP of Agile, Standardize practices, create ‘official’ Agile COP/COE etc
  21. 21. @JASONLITTLE | LEANCHANGE.ORG Rethinking Transformation EMERGENCE | COALESCENCE | BUREAUCRATISATION | DECLINE Reach past organizational boundaries, consider dual operating systems, reduce emphasis on roles (this is where the infamous culture shift starts to happen) #NoPPT, Centralized Change Team, hire VP of Agile, Standardize practices, create ‘official’ Agile COP/COE etc seeing a pattern here?
  22. 22. @JASONLITTLE | LEANCHANGE.ORG Rethinking Transformation EMERGENCE | COALESCENCE | BUREAUCRATISATION | DECLINE YOU MIGHT HAVE WON!!! CELEBRATE!!! Start the next Movement, leave the organization #NoPPT, Centralized Change Team, hire VP of Agile, Standardize practices, create ‘official’ Agile COP/COE etc seeing a pattern here?
  23. 23. @JASONLITTLE | LEANCHANGE.ORG But What Can I Do? Do, Don’t Tell Do, Don’t Complain Tell the Kind Truth Find out what’s important to others Be Purposefully disruptive Build Bridges Between People who Disagree Yes, it can be that simple. Remember, you’re in it for the long-haul. Your consultant’s urgency is dictated by their contract.

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