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OBJECTIVES
During and at the end of the discussion, at least
90% of the trainee are expected to:
• A. distinguish the five (5) types of Speech
Style;
• B. identify the importance of Speech style in
real-life situations; and
• C. demonstrate the appropriate uses of the
different speech styles for each presented
scenario.
Speech
Speech is a spoken
expression of ideas and
opinions that is made by
someone who is speaking
with another person.
Style
Style is a distinctive
manner of expression or
a way of behaving or
doing things.
“Speech style is a form of language that
the speaker uses which characterized by
the degree of formality”
-Martin Joos
TYPES OF SPEECH STYLE
Frozen
Formal
 Consultative
 Casual
 Intimate
FROZEN
The most formal communicative style for
respectful situation. It does not require any
feedback from the audience and usually uses
long sentences with good grammar and
vocabulary. The use of language is fixed and
relatively static.
• Examples are national pledge, anthem, school
creeds, marriage ceremonies, speech for a
state ceremony.
FORMAL
• is used in speaking to medium to
large groups and can also be
used in older persons, and
professionals. Speaker must
frame the whole sentences
ahead before they are delivered
and should avoid slang
terminologies.
• Language is comparatively rigid
and has a set, agreed upon
vocabulary that is well
documented;
Other examples are speeches, school
lessons, at a swearing in ceremony, in
an interview or in a classroom.
CONSULTATIVE
It is commonly used in semi-formal
communication which happens in two-way
participation. It uses listeners participation and
feedback.
• regular conversation at
schools, companies, group
discussion, conversations
between teacher-student,
doctor-patient, expert-
apprentice, etc.,
CASUAL
It is used between friends and often very
relaxed and focused on just getting the
information out.
Examples of this style
are conversations with
friends, family
members, chats, phone
calls and messages
INTIMATE
• It is completely a private
language used within family of
very close friends or group. It
also uses personal language
codes.
• Grammar is unnecessary and
usually does not need complete
language. Certain terms of
endearment, slangs or
expressions whose meaning is
shared with a small subset of
persons to person.
ACTIVITY
Identify the type of speech style appropriate
for the following situations.
Talking to a counselor or
psychiatrist
FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
ACTIVITY
Identify the type of speech style appropriate
for the following situations.
Delivering campaign
speeches
FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
ACTIVITY
Identify the type of speech style appropriate
for the following situations.
Talking and laughing
about memorable
experiences
FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
ACTIVITY
Identify the type of speech style appropriate
for the following situations.
Reading the company’s
policies
FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
ACTIVITY
Identify the type of speech style appropriate
for the following situations.
Inquiring at a store
FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
How can we use Speech style in our day
to day life?
As a customer service, why is it important for
us to determine what speech style our
customers use during interaction?
AWESOME!
NO WORRIES,
YOU MAY TRY
AGAIN!

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Speech style.pptx

  • 1.
  • 2.
  • 3.
  • 6.
  • 7. OBJECTIVES During and at the end of the discussion, at least 90% of the trainee are expected to: • A. distinguish the five (5) types of Speech Style; • B. identify the importance of Speech style in real-life situations; and • C. demonstrate the appropriate uses of the different speech styles for each presented scenario.
  • 8. Speech Speech is a spoken expression of ideas and opinions that is made by someone who is speaking with another person.
  • 9. Style Style is a distinctive manner of expression or a way of behaving or doing things.
  • 10. “Speech style is a form of language that the speaker uses which characterized by the degree of formality” -Martin Joos
  • 11. TYPES OF SPEECH STYLE Frozen Formal  Consultative  Casual  Intimate
  • 12. FROZEN The most formal communicative style for respectful situation. It does not require any feedback from the audience and usually uses long sentences with good grammar and vocabulary. The use of language is fixed and relatively static.
  • 13. • Examples are national pledge, anthem, school creeds, marriage ceremonies, speech for a state ceremony.
  • 14. FORMAL • is used in speaking to medium to large groups and can also be used in older persons, and professionals. Speaker must frame the whole sentences ahead before they are delivered and should avoid slang terminologies. • Language is comparatively rigid and has a set, agreed upon vocabulary that is well documented;
  • 15. Other examples are speeches, school lessons, at a swearing in ceremony, in an interview or in a classroom.
  • 16. CONSULTATIVE It is commonly used in semi-formal communication which happens in two-way participation. It uses listeners participation and feedback.
  • 17. • regular conversation at schools, companies, group discussion, conversations between teacher-student, doctor-patient, expert- apprentice, etc.,
  • 18. CASUAL It is used between friends and often very relaxed and focused on just getting the information out. Examples of this style are conversations with friends, family members, chats, phone calls and messages
  • 19. INTIMATE • It is completely a private language used within family of very close friends or group. It also uses personal language codes. • Grammar is unnecessary and usually does not need complete language. Certain terms of endearment, slangs or expressions whose meaning is shared with a small subset of persons to person.
  • 20. ACTIVITY Identify the type of speech style appropriate for the following situations. Talking to a counselor or psychiatrist FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
  • 21. ACTIVITY Identify the type of speech style appropriate for the following situations. Delivering campaign speeches FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
  • 22. ACTIVITY Identify the type of speech style appropriate for the following situations. Talking and laughing about memorable experiences FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
  • 23. ACTIVITY Identify the type of speech style appropriate for the following situations. Reading the company’s policies FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
  • 24. ACTIVITY Identify the type of speech style appropriate for the following situations. Inquiring at a store FROZEN FORMAL CONSULTATIVE CASUAL INTIMATE
  • 25. How can we use Speech style in our day to day life?
  • 26. As a customer service, why is it important for us to determine what speech style our customers use during interaction?
  • 27.
  • 29. NO WORRIES, YOU MAY TRY AGAIN!