The manner in which ICT services are used within organisations is constantly evolving, however the nature in which solutions and professional services are provided is not adapting in line with the requirements demanded by these organisations:
On the one hand architecture specialists are experienced at translating business strategy into a set of process and
technology standards,
On the other hand system integrator will design, build and test a solution, but will be less focussed on the solution actually meeting the overall strategy of the organisation.
This delivery gap is where WhiteSpider has focussed. The ea4 portfolio delivers end- to-end professional services, from the translation of business strategy into ICT strategy, all the way through designing, delivering and operating an ICT system in an approach we refer to as ‘Applied Architecture.’
4. Enterprise challenges
Lack
of standards
Poor
project
budgeting
Architects
vs.
Engineers..
Slow
services,
high costs
Lack of
trust in IT
5. Enterprise challenges
Lack
of standards
Poor
project
budgeting
Architects
vs.
Engineers
Slow
services,
high costs
Lack of
trust in IT
Failure to
deliver
objectives
6. The vendor delivery gap:
System
Integrators
Good at technical
delivery
Strong product and
support skills
Poor at strategy, lack
of focus on outcome
Lack of key specialist
skills
Lack of focus on
customer satisfaction
Enterprise Architecture
Organisations
Understand business
objectives
Conceptual frameworks
present issues clearly
Translate business
strategy to IT strategy
Poor translation of IT
strategy to IT delivery
Conceptual frameworks
inherently complicated
7. Applied architecture - bridging the gap
Understand business
objectives
Strong technical and
product skills
Business strategy to
IT strategy to IT
delivery
Focused on
outcome delivery
Standards based
approach
Applied
Architecture
Straightforward,
delivery focused
framework
Applied
Architecture
14. How we engage: Step 1 - Strategy
Everything starts with the strategy:
• Business Vision & Strategy
• Business priorities & planning
• Target Architecture Alignment
15. Step 2 - Standards
Create the standards:
• Translate Business Strategy into ICT strategy
• Define Reference Architecture
• Audit the ICT estate
16. Step 3: Plan
Operations and Planning
• The importance of business stakeholders
• Outcome focussed planning
• Measurement of outcomes
17. Step 4: Design
Designing next generation service architecture:
• High level designs
• Equipment procurement
• Low level designs
18. Step 5: Deploy
Deploying Next generation service architecture:
• Build / Migrate / Transform
• Solution commissioning
• Optimisation and enhancement
19. Step 6: Deliver
Knowledge Transfer:
• System acceptance testing
• Customer training
• Solution documentation
1: Lack of standards resulting from bad practice, M&A, fighting fires, loss of staff, skills shortage.
Results in slow deployment of services and applications, high operational costs
2. The model of System Integrators typically delivers poor project budgeting, with overruns and increased costs.
This results in lack of trust in IT to understand business imperatives.
3. There is an air gap between Architects and Engineers. Architects know what they want but this does not
translate into delivery strategy. This results in projects not delivering on business objectives.
1: Lack of standards resulting from bad practice, M&A, fighting fires, loss of staff, skills shortage.
Results in slow deployment of services and applications, high operational costs
2. The model of System Integrators typically delivers poor project budgeting, with overruns and increased costs.
This results in lack of trust in IT to understand business imperatives.
3. There is an air gap between Architects and Engineers. Architects know what they want but this does not
translate into delivery strategy. This results in projects not delivering on business objectives.
1: Lack of standards resulting from bad practice, M&A, fighting fires, loss of staff, skills shortage.
Results in slow deployment of services and applications, high operational costs
2. The model of System Integrators typically delivers poor project budgeting, with overruns and increased costs.
This results in lack of trust in IT to understand business imperatives.
3. There is an air gap between Architects and Engineers. Architects know what they want but this does not
translate into delivery strategy. This results in projects not delivering on business objectives.
1: Lack of standards resulting from bad practice, M&A, fighting fires, loss of staff, skills shortage.
Results in slow deployment of services and applications, high operational costs
2. The model of System Integrators typically delivers poor project budgeting, with overruns and increased costs.
This results in lack of trust in IT to understand business imperatives.
3. There is an air gap between Architects and Engineers. Architects know what they want but this does not
translate into delivery strategy. This results in projects not delivering on business objectives.
The root cause of these issues is the disconnects in the delivery.
Struggle to translate between business strategy and IT strategy – always thinking product and technology – not so much about the approach
Diluted skillset, trying to be all things to all men
Focussed on support before a solution is even delivered
Very time constrained on delivery, therefore quality is poor, features not implemented therefore solution looks bad
Complex commercial delivery model, different rates, for different days and different skillsets
Lack specialist skills to deploy the whole solution, in many cases ‘winging’ it
No focus on customer satisfaction
The ea4 framework consists of four key pillars.
Auditing
Architecture
Alignment
Assessment
1 - Auditing: WhiteSpider works with the business stakeholders to understand the business strategy of the enterprise as well as the existing IT assets, and the suitability of the existing infrastructure for enabling the business strategy.
Strategy auditing
Lifecycle auditing
Inventory auditing
Quality auditing
2 - Architecture: Enterprise-wide, mission critical IT systems and infrastructure require a detailed planned and designed approach to minimise complexity and costs. WhiteSpider works with enterprises to understand the implications of business goals on the IT infrastructure and assets and develop solutions and architectures tailored for your business goals. We provide a blueprint that describes how to design and build a core foundation of processes and systems, and how to use this foundation to seize market opportunities and drive profitable growth.
Reference architecture
Technology standards
Engineering blueprints
Technical approach
3 - Alignment: Once the architectural designs are defined in line with the business goals, then this needs to be implemented throughout the enterprise. Enterprise Alignment refers to the ongoing process of building and keeping the elements of the organization aligned, and providing detailed plans and as to how this is achieved.
Design services
Deployment services
Integration
Support services
4 - Assessment: Even the most carefully architected network may not deliver optimal application performance - much less poorly designed infrastructures. However, with both applications and data growing at an exponential rate, ever greater strain is being placed on over-stressed network infrastructures. WhiteSpider’s experience in modelling, capacity planning and performance management will ensure your network and applications are tuned to deliver optimal performance and reduce the business risk of infrastructure
Performance
Emulation
Optimisation
System diagnostics
By employing the ea4 model, enterprises can create structured configurations around business strategies and then leverage these patterns for expanding their operations in a reliable and repeatable manner. At the same time, you can exploit regional and local differences to customize patterns for better fit in areas where such diversity is important.
The ea4 framework consists of four key pillars.
Auditing
Architecture
Alignment
Assessment
1 - Auditing: WhiteSpider works with the business stakeholders to understand the business strategy of the enterprise as well as the existing IT assets, and the suitability of the existing infrastructure for enabling the business strategy.
Strategy auditing
Lifecycle auditing
Inventory auditing
Quality auditing
2 - Architecture: Enterprise-wide, mission critical IT systems and infrastructure require a detailed planned and designed approach to minimise complexity and costs. WhiteSpider works with enterprises to understand the implications of business goals on the IT infrastructure and assets and develop solutions and architectures tailored for your business goals. We provide a blueprint that describes how to design and build a core foundation of processes and systems, and how to use this foundation to seize market opportunities and drive profitable growth.
Reference architecture
Technology standards
Engineering blueprints
Technical approach
3 - Alignment: Once the architectural designs are defined in line with the business goals, then this needs to be implemented throughout the enterprise. Enterprise Alignment refers to the ongoing process of building and keeping the elements of the organization aligned, and providing detailed plans and as to how this is achieved.
Design services
Deployment services
Integration
Support services
4 - Assessment: Even the most carefully architected network may not deliver optimal application performance - much less poorly designed infrastructures. However, with both applications and data growing at an exponential rate, ever greater strain is being placed on over-stressed network infrastructures. WhiteSpider’s experience in modelling, capacity planning and performance management will ensure your network and applications are tuned to deliver optimal performance and reduce the business risk of infrastructure
Performance
Emulation
Optimisation
System diagnostics
By employing the ea4 model, enterprises can create structured configurations around business strategies and then leverage these patterns for expanding their operations in a reliable and repeatable manner. At the same time, you can exploit regional and local differences to customize patterns for better fit in areas where such diversity is important.
The ea4 framework consists of four key pillars.
Auditing
Architecture
Alignment
Assessment
1 - Auditing: WhiteSpider works with the business stakeholders to understand the business strategy of the enterprise as well as the existing IT assets, and the suitability of the existing infrastructure for enabling the business strategy.
Strategy auditing
Lifecycle auditing
Inventory auditing
Quality auditing
2 - Architecture: Enterprise-wide, mission critical IT systems and infrastructure require a detailed planned and designed approach to minimise complexity and costs. WhiteSpider works with enterprises to understand the implications of business goals on the IT infrastructure and assets and develop solutions and architectures tailored for your business goals. We provide a blueprint that describes how to design and build a core foundation of processes and systems, and how to use this foundation to seize market opportunities and drive profitable growth.
Reference architecture
Technology standards
Engineering blueprints
Technical approach
3 - Alignment: Once the architectural designs are defined in line with the business goals, then this needs to be implemented throughout the enterprise. Enterprise Alignment refers to the ongoing process of building and keeping the elements of the organization aligned, and providing detailed plans and as to how this is achieved.
Design services
Deployment services
Integration
Support services
4 - Assessment: Even the most carefully architected network may not deliver optimal application performance - much less poorly designed infrastructures. However, with both applications and data growing at an exponential rate, ever greater strain is being placed on over-stressed network infrastructures. WhiteSpider’s experience in modelling, capacity planning and performance management will ensure your network and applications are tuned to deliver optimal performance and reduce the business risk of infrastructure
Performance
Emulation
Optimisation
System diagnostics
By employing the ea4 model, enterprises can create structured configurations around business strategies and then leverage these patterns for expanding their operations in a reliable and repeatable manner. At the same time, you can exploit regional and local differences to customize patterns for better fit in areas where such diversity is important.
The ea4 framework consists of four key pillars.
Auditing
Architecture
Alignment
Assessment
1 - Auditing: WhiteSpider works with the business stakeholders to understand the business strategy of the enterprise as well as the existing IT assets, and the suitability of the existing infrastructure for enabling the business strategy.
Strategy auditing
Lifecycle auditing
Inventory auditing
Quality auditing
2 - Architecture: Enterprise-wide, mission critical IT systems and infrastructure require a detailed planned and designed approach to minimise complexity and costs. WhiteSpider works with enterprises to understand the implications of business goals on the IT infrastructure and assets and develop solutions and architectures tailored for your business goals. We provide a blueprint that describes how to design and build a core foundation of processes and systems, and how to use this foundation to seize market opportunities and drive profitable growth.
Reference architecture
Technology standards
Engineering blueprints
Technical approach
3 - Alignment: Once the architectural designs are defined in line with the business goals, then this needs to be implemented throughout the enterprise. Enterprise Alignment refers to the ongoing process of building and keeping the elements of the organization aligned, and providing detailed plans and as to how this is achieved.
Design services
Deployment services
Integration
Support services
4 - Assessment: Even the most carefully architected network may not deliver optimal application performance - much less poorly designed infrastructures. However, with both applications and data growing at an exponential rate, ever greater strain is being placed on over-stressed network infrastructures. WhiteSpider’s experience in modelling, capacity planning and performance management will ensure your network and applications are tuned to deliver optimal performance and reduce the business risk of infrastructure
Performance
Emulation
Optimisation
System diagnostics
By employing the ea4 model, enterprises can create structured configurations around business strategies and then leverage these patterns for expanding their operations in a reliable and repeatable manner. At the same time, you can exploit regional and local differences to customize patterns for better fit in areas where such diversity is important.
The ea4 framework consists of four key pillars.
Auditing
Architecture
Alignment
Assessment
1 - Auditing: WhiteSpider works with the business stakeholders to understand the business strategy of the enterprise as well as the existing IT assets, and the suitability of the existing infrastructure for enabling the business strategy.
Strategy auditing
Lifecycle auditing
Inventory auditing
Quality auditing
2 - Architecture: Enterprise-wide, mission critical IT systems and infrastructure require a detailed planned and designed approach to minimise complexity and costs. WhiteSpider works with enterprises to understand the implications of business goals on the IT infrastructure and assets and develop solutions and architectures tailored for your business goals. We provide a blueprint that describes how to design and build a core foundation of processes and systems, and how to use this foundation to seize market opportunities and drive profitable growth.
Reference architecture
Technology standards
Engineering blueprints
Technical approach
3 - Alignment: Once the architectural designs are defined in line with the business goals, then this needs to be implemented throughout the enterprise. Enterprise Alignment refers to the ongoing process of building and keeping the elements of the organization aligned, and providing detailed plans and as to how this is achieved.
Design services
Deployment services
Integration
Support services
4 - Assessment: Even the most carefully architected network may not deliver optimal application performance - much less poorly designed infrastructures. However, with both applications and data growing at an exponential rate, ever greater strain is being placed on over-stressed network infrastructures. WhiteSpider’s experience in modelling, capacity planning and performance management will ensure your network and applications are tuned to deliver optimal performance and reduce the business risk of infrastructure
Performance
Emulation
Optimisation
System diagnostics
By employing the ea4 model, enterprises can create structured configurations around business strategies and then leverage these patterns for expanding their operations in a reliable and repeatable manner. At the same time, you can exploit regional and local differences to customize patterns for better fit in areas where such diversity is important.
The ea4 framework consists of four key pillars.
Auditing
Architecture
Alignment
Assessment
1 - Auditing: WhiteSpider works with the business stakeholders to understand the business strategy of the enterprise as well as the existing IT assets, and the suitability of the existing infrastructure for enabling the business strategy.
Strategy auditing
Lifecycle auditing
Inventory auditing
Quality auditing
2 - Architecture: Enterprise-wide, mission critical IT systems and infrastructure require a detailed planned and designed approach to minimise complexity and costs. WhiteSpider works with enterprises to understand the implications of business goals on the IT infrastructure and assets and develop solutions and architectures tailored for your business goals. We provide a blueprint that describes how to design and build a core foundation of processes and systems, and how to use this foundation to seize market opportunities and drive profitable growth.
Reference architecture
Technology standards
Engineering blueprints
Technical approach
3 - Alignment: Once the architectural designs are defined in line with the business goals, then this needs to be implemented throughout the enterprise. Enterprise Alignment refers to the ongoing process of building and keeping the elements of the organization aligned, and providing detailed plans and as to how this is achieved.
Design services
Deployment services
Integration
Support services
4 - Assessment: Even the most carefully architected network may not deliver optimal application performance - much less poorly designed infrastructures. However, with both applications and data growing at an exponential rate, ever greater strain is being placed on over-stressed network infrastructures. WhiteSpider’s experience in modelling, capacity planning and performance management will ensure your network and applications are tuned to deliver optimal performance and reduce the business risk of infrastructure
Performance
Emulation
Optimisation
System diagnostics
By employing the ea4 model, enterprises can create structured configurations around business strategies and then leverage these patterns for expanding their operations in a reliable and repeatable manner. At the same time, you can exploit regional and local differences to customize patterns for better fit in areas where such diversity is important.
[You need a solution that has advantages which deliver benefits.]
Financial Efficiency
Optimise CapEx and OpEx to use it most efficiently (either reducing it, or delivering more of the other three benefits).
Performance
Improved productivity, revenue, profitability.
Agility
First to market and increased competitive advantage.
Visibility
Deliver effective operations that achieve business strategy and business success.
[You need a solution that has advantages which deliver benefits.]
Financial Efficiency
Optimise CapEx and OpEx to use it most efficiently (either reducing it, or delivering more of the other three benefits).
Performance
Improved productivity, revenue, profitability.
Agility
First to market and increased competitive advantage.
Visibility
Deliver effective operations that achieve business strategy and business success.
[You need a solution that has advantages which deliver benefits.]
Financial Efficiency
Optimise CapEx and OpEx to use it most efficiently (either reducing it, or delivering more of the other three benefits).
Performance
Improved productivity, revenue, profitability.
Agility
First to market and increased competitive advantage.
Visibility
Deliver effective operations that achieve business strategy and business success.
[You need a solution that has advantages which deliver benefits.]
Financial Efficiency
Optimise CapEx and OpEx to use it most efficiently (either reducing it, or delivering more of the other three benefits).
Performance
Improved productivity, revenue, profitability.
Agility
First to market and increased competitive advantage.
Visibility
Deliver effective operations that achieve business strategy and business success.
[You need a solution that has advantages which deliver benefits.]
Financial Efficiency
Optimise CapEx and OpEx to use it most efficiently (either reducing it, or delivering more of the other three benefits).
Performance
Improved productivity, revenue, profitability.
Agility
First to market and increased competitive advantage.
Visibility
Deliver effective operations that achieve business strategy and business success.
Solid background in working with global enterprises and delivering IT solutions around the world. Started by Phil & Dave, but working with the best IT experts.
Consultancy based business – live and die by our expertise.
[What are your passions? Tell a story! Make it personal and engaging – the story is what they will remember!!]