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Satyam Business Honeycomb Booklet


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Satyam Business Honeycomb Booklet

  1. 1. Application Development and Maintenance Services (ADMS) ADMS is a Horizontal Competency Unit offering application development and maintenance services across the verticals. ADMS aims to deliver operational excellence to customers by increasing the business value from IT investments and reducing the overall cost of application ownership. By working closely with customers, the teams ensure customer delight is enhanced and Business Transformation is achieved. With their proven industry standard processes, tools and methodologies and highly skilled resources, ADMS ensures delivery excellence. Service Offerings Service Framework l Application Development (AD) l Application Transformation (AT) l Application Management (AM) Technology Competencies l SOA l Java EE and Open Source l Advanced Microsoft Technologies l Mainframe Consulting l Performance Engineering Key Differentiators l Speed to Market: Rapid scalability using our large pool of talented resources l World-Class Skills: Resources are skilled, experienced and trained l Flexibility: Operating model permits flexible staffing options l Cost: Leveraging the global talent, thereby optimizing costs
  2. 2. Business Intelligence & Performance Management (BI & PM) Satyam is focused on Business Transformation as a key driver for future growth. With BI being a key technology enabler for business transformation among our clients, the Practice is committed towards making BI more effective by rolling out a broad spectrum of BI & PM services. The Practice vision is to engage and collaborate with customers on transformation initiatives that result directly in rapid and tangible business benefits, with well-defined goals and timelines. Making BI pervasive across each one of our clients is part of the transformation endeavor that we undertake. Service Offerings l BI-driven Business Transformation Services l Packaged Analytics through iDecisionsTM (Industry-centric BI Solution Framework) l Data Management Services l Performance Management Services l Predictive Analytics Key Differentiators l Proven expertise in BI-driven business transformation and innovative engagement models such as “Outcome-based Pricing Models” leveraging unique BI offerings such as Predictive Analytics and industry-centric solution frameworks l One of the broadest spectrum of BI & PM service offerings in the industry in BI Consulting, Analytics, Data Management and Data Warehousing l Strong expertise in industry-centric BI solutions leveraging the iDecisionsTM platform l A strong value proposition on-budget solution delivery leveraging the Global delivery model
  3. 3. Consulting and Enterprise Solutions (CES) The Consulting and Enterprise Solutions (CES) Practice helps clients succeed in their businesses. This is made possible through partnership with CXOs in helping them synergize their vision and convert it into reality. With proven expertise in process management, multiple technologies, project management direction, change management and effective communication, the team has helped solve issues and successfully deliver 370 global projects. The team has continuously helped customers realize business value through an orchestrated set of transformational activities that include Strategy Transformation, Process & Technology Transformation, and Business Transformation. With a team of over 5000 consultants, the team has delivered projects across the globe, and helped clients maximize value from IT-enabled business transformations. Service Offerings l Product Lifecycle Management & Supplier Relationship Management l Supply Chain and Logistics Management l Content and Process Management l Business Value Enablement Key Differentiators l Largest and dedicated practice focused on Process Consulting, Imaging, Content management, Business Process Management, EAI, Business Intelligence & Data warehousing amongst IT companies in India l End-to-end solution capabilities in Strategy, Business Process and Technology l Strong focus on consistency and delivery excellence l Dedicated CoEs to develop and share insights, strategies and tools across industries and geographies
  4. 4. Oracle Enterprise Applications (EA) The Oracle Enterprise Applications (EA) team helps businesses globally sustain growth plans, succeed in a rapidly changing and highly competitive environment. With a strong team of 6,000 professionals with well-established competencies in Oracle (and the acquired products), the Oracle EA team caters to some of the marquee customers across industries. The watch-words being – complete customer compliance, tailored business transformation solutions, value- addition by creative ideation. From solution architecting to delivery, Oracle EA’s thoughts and actions are focused on bringing in innovation in everything and giving customer the competitive edge. Service Offerings l Business Transformation Consulting, Implementation and Global Rollouts l Application Maintenance & Support l Upgrade Services Key Differentiators l World # 3 in Oracle Implementation Services - Forrester placed us among the leaders of “an extremely well-qualified pack” l Leader in the Oracle Ecosystem with well-established competencies in Oracle acquired products l Robust Implementation experience of over 500 engagements across 20 verticals and 45 geographies with highest number of R12 engagements
  5. 5. Integrated Engineering Solutions (IES) IES offers complete product life cycle solutions to its customers integrating different engineering domains such as Mechanical, Electrical and Electronics. The products are physical in nature and the solutions enable clients in reducing the time-to-market with added value and ranging variety. The focus industries for IES are Aerospace, Auto, Industrial/Heavy Equipment, Consumer Products and Semiconductors and the customers represent leading global majors in their respective industries. Service Offerings l Value Engineering – Re-engineer current products of the clients for additional value to the end-consumers by reducing the cost or by additional features/functionality at the same cost l Engineering Design – Support NPI programs of the clients with solutions in Engineering Detailing and Tooling, Reliability, Design Validation and Manufacturing Support l Hi-tech Solutions – Hardware Engineering, Controller Designs, Firmware, Middleware and Embedded software, Verification & Validation, Modeling & Simulation and Obsolescence Management. l Cost Benchmarking – ‘Should Costing’ offerings Key Differentiators l Breadth of Industry coverage – Aero, Auto, Industrial/Heavy Equipment and Electronics l Robust Designs – By applying DFSS, DFR, DFM methodologies l Process Discipline – Chief Engineers Office l Costing Expertise
  6. 6. Infrastructure Management Services (IMS) IMS is engaged in helping enterprises around the world to transform their IT infrastructure environments, and in turn to reshape their businesses for future success. Through our transformational consulting practice, we help customers develop roadmaps that better align their IT Infrastructures to current and future needs, demystifying the correlation of IT to business results. Through our managed services practice and collaborative, evolutionary engagement model, we implement these roadmaps, putting revolutionary ideas to work. The focus of our offerings is to better align the IT infrastructure to the needs of the business – making it more responsive, more reliable, less complex, and cost-effective. We ensure that our services lead to business success, not a roadblock to the business’ ability to respond to market demand. Service Offerings l Virtualization and Grid Computing l SaaS and Hosted Application Management l Unified Communications l Security, Identity and Access Management l Compliance Ready Infrastructure Services l Business Driven IT Utilization l Server Management l Enterprise Systems Management l End User Computing l Backup and Archival/Data Storage l Data Centre Management and Outsourcing l Mainframe l Network and Telecom Telephony l Web Admin and Middleware Key Differentiators l Dedication consulting and managed service practices l Better value proposition from IMS services with larger Satyam portfolio l Evolutionary customer engagement philosophy enables adoption of services at defined pace l Global delivery centers with local IMS presence across the world l Unparalleled experience across industry verticals l Vast experience with complex IT environments
  7. 7. SAP Business Transformation is the new buzzword across the echelons in the IT industry. With specialized teams spread globally and a deep understanding of new and emerging business models, Satyam’s SAP Practice, a market leader and a Global SAP partner, is a beehive of innovation and value-addition. With the iTangram model in place, businesses can now seamlessly leverage the broad spectrum of SAP capabilities. Satyam’s SAP Practice believes in co-innovation and Business Transformation, Together. with Customers and Partners. Service Offerings l End-to-end Implementations, Global Rollouts and Upgrades l Industry-centric composites and white space solutions n Key solutions include: l iSAFE, l iLUBES, l iDECISIONS and l FINLEAD+ Key Differentiators l Largest SAP Practice in India with a strength of over 5,300 l Investments in white space, industry solutions and composites l Ranked 4th globally on the ‘ability to execute’ by Gartner l Ranked # 1 among India Inc and # 5 Globally by Forrester Research l World’s largest NetWeaver Practice l Winner of SAP Pinnacle Award 2008 l SAP’s 1st Strategic Service Partner for MENA Region
  8. 8. Satyam BPO Satyam BPO is the world’s first eSCM capable level 5 service provider. Being one of India’s leading integrated end-to-end outsourcing service providers, the company offers proven, full-service expertise for multiple industries including Telecom, Pharmaceuticals, Financial Services, Manufacturing, Energy and the Media and Entertainment industries. Satyam BPO’s partnership-based approach has resulted in numerous longstanding client relationships with Fortune 500 companies. Satyam BPO is powered by a combination of domain expertise, operational excellence, process skills and superior technology to offer a predictable process outsourcing experience, all towards one end-objective - to collaborate with the customer, partner strategically and help transform his business. Service Offerings l Engineering Services l Artwork and Pack Management l Map Digitization l Visualization Services Key Differentiators l World’s first eSCM-SP capability level 5 company l Customer satisfaction scores of 88% (as against the industry benchmark of 82%) l Business portfolio, with over 60% revenues from high-end services (as against industry standards of 20-30%)
  9. 9. Technology Frameworks Technology Frameworks group has a dual-facing role in Satyam. It has an internal facing role which focuses on strengthening competencies in the organization and an external facing role that projects the technology prowess of Satyam through thought leading propositions. The primary function of the group is to develop strategic technology plan for the organization by identifying, tracking, and experimenting with new and potentially disruptive technologies which will help project and assess technologies' impact on the organization and customers. This group is also responsible for technology R&D, advanced specialized technology centers, ensuring best practices for exploiting key technologies that are shared across the organization’s frontline to its customers. The focus of the group is to partner with competency units to build new solutions and enhance existing solutions by bridging technology gaps, improving technical competence and inducing emerging technologies. Service Offerings l Technology Consultancy and Roadmap: Develop strategic technology plans by identifying, tracking, and experimenting with new and potentially disruptive technologies; measure the impact on the organization and its customers l Technology Frameworks and tools: Provide Solution Building Framework for Java and Microsoft Technologies that has burnt in best practices and provides a disciplined approach to development and maintenance that lead to better productivity and quality l Partnering with Competency Units (HCUs) for strengthening the technology solutions to provide better products and services to external customers or clients Key Differentiators l A Model for Technology competency and collaboration to promote technology adoption and best practices l Provide world-class consultancy to the customer on their journey of business transformation by leveraging technology l Early Induction and rollout of emerging technologies to our customers through proactive engagement with technology alliance partners
  10. 10. QEdge QEdge is the independent product & application testing practice of Satyam, having the right capability, processes and experienced professionals to deliver world-class testing services to clients across the world. While its experience of working for Fortune 500 companies and industry leaders in various domains has given it a strong edge, a key point that distinguishes QEdge from others is its ability to adapt to emerging market trends and develop solutions proactively. QEdge also targets to make its presence felt in the Testing Thought Leadership quadrant and has received positive analyst recognition in this direction. Our world-class testing infrastructure includes State-of-art and Robust labs with secured, Isolated & Dedicated facility– Regression Lab, Load Testing Lab, Storage Lab and Embedded Systems Lab. Key Differentiators l Test Business Consulting – Enabling right testing investment (unique as endorsed by Analyst) l Test Factory – One stop shop for all testing need l Leadership initiatives - Test Business School, Test Quest, Testing Maturity Model l Mutli-lingual Testing Services – enabling the management and production of products in multiple language and cultures
  11. 11. About Satyam Satyam Computer Services Ltd. (NYSE: SAY) is a global IT consulting and services provider, offering a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing market. More than 51,000* highly- skilled professionals in Satyam work Onsite, Offsite, Offshore and Nearshore, to provide customized IT solutions for companies across several industries. Satyam's ideas and products have resulted in technology-intensive transformations that have met the most stringent of international quality standards. Satyam’s Development Centers in India, the USA, the UK, the UAE, Canada, Hungary, Malaysia, Singapore, China, Japan and Australia serve 654* global companies, of which 185* are Fortune Global 500 and Fortune US 500 corporations. Satyam's presence spans 63* countries, across six continents. * As of March 31, 2008