2. Egypt Careers Forum is the largest HD event in Egypt and the Middle East for Experts,
professionals and seniors in the field of human resources development for two-days
interaction, training and exchanging of knowledge and offering job opportunities.
event targets
Real jobs targeted
Qualified job seekers
International Business Diploma
Training Hours
Training budget
10.000
10.000
10.000
250.000
2.5M EGP
Egypt Career Forum will take place in Cairo for two days as a group of events inculding HR Summit,
Talented Entrepreneurs , Egypt Job Fair and Training Ocean Expo.
Many companies are looking for ways to market their brands as well as enhance the ability to
attract and hunt top professional talents for their projects.
Human resource management in public and private companies is always working on
the recruitment and training of competencies that contribute directly or indirectly to the
implementation of the company’s vision of various disciplines and policies so Egypt Career Forum
provides opportunities for gaining the latent trends of capacity development for human resource
managers and training managers in companies
Egypt Career Forum addresses this needs and provide as strong channel of communication
between the key players in the field of human resources capacity building including recruitment
agencies , training centres and companies it self.
3. Project activities
CEO Summit
CEOs Egypt
Bringing very brilliant ideas and minds in one place. Targeting
Egyptian managers directors & CEOs. One day event will grow
their business and change their life.
running
20/12/2014
Maadi Job Fair
Job fair
running
20/12/2014
Cairo Job Fair
Job Fair
running
10/04/2015
Training Ocean Expo
Training Fair
Exhibition by international and national training centers which
are working in human rescourses and training field to display
the courses and certification with special offers and discounts to
provide educational material to Self-development researchers.
running
10/04/2015
Bringing together real jobs and talented job seekers with a new
recruitment experience in maadi area focusing on Petroleum,
Banking and Telecom sectors.
Bringing together real jobs and talented job seekers with a new
recruitment experience in Grand Cairo focusing on Medical,
Training, IT, Tourism and Hospitality sectors.
4. Project activities
Egypt Talented Entrepreneurs ETE
Investment forum
running
07/07/2015
Egypt HR Summit
HR conference
running
07/07/2015
Egypt Job Fair
Job Fair
Discovering employment opportunities you may never know
exist! Expand your network. Hone your interviewing skills.
gather information about companies. Collect business cards.
running
07/07/2015
Egypt Careers Gala Dinner
Officials Conference
running
10/10/2015
The largest gathering of human resource managers in Egypt for
Creating new gates to HR managers to solve the critical problems
which face HRs , by presenting the most latest technologies and
studies in human resources field by a collection of experts.
A gathering of young Egyptian Entrepreneurs through an
interactive conference for the exchange of knowledge under the
auspices of several associations and bodies and mourning that
are interested in supporting creativity and innovation
High level of responsibility meeting between officials from
governmental and non-governmental bodies and associations
to connect with market dicision makers. Build Business Alliances
in cooperation with of Egypt Caeers Forum.
5.
6.
7.
8.
9.
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11.
12.
13.
14. Vodafone VIS
VIS Mission & Vision
Contact information
Website : Vodafone.com.eg/careers
Mission:
Connecting and empowering people and communities accelerating the development of
Egypt through establishing Customer Care Services (CCS) and Technology Services (TS)
Centers of Excellence to create value adding jobs.
Vision:
Become the partner of choice delivering world class Integrated Customer Care Services
(CCS) and Technology Services (TS) Value Adding Services.
15. Vodafone VIS Vacancies
Job Title
Job Description
Sector in which you wish to place your listing:
Recruitment
Years of Experience needed for the job
5-6 yearsyears’ experience in Call centre two of which in a supervisory level
Field in which you wish to list your job
Call Center
International account Manager -Germany Account
• Compile customers’ requirements from meetings, calls, direct mail responses and
other sources.
• Manage a team of supervisors in an efficient way to deliver best in class service to the
international account customer.
• Manage a team of supervisors in an efficient way to deliver best in class service to the
international account customer.
Apply
Kindly send your CV to: Vodafone.com.eg/careers
16. Vodafone VIS Vacancies
Job Title
Job Description
Sector in which you wish to place your listing:
Recruitment
Years of Experience needed for the job
1-5 year experience in Supervisor level in call center field
Call Center
International Account Supervisor –Germany Account
• Develop team members through monthly coaching, the provision of on target feedback,
counselling and recognition.
• Organise and facilitate Team Meetings and provide feedback to Business Support
Managers and Business Operations Managers.
• Ensure the delivery of the customer experience to customers in accordance with
current Vodafone standards through monthly coaching sessions.
• Be a point of escalation in the handling of customer queries and complaints to the
point of resolution.
• Identify and provide recommendations and solutions to departmental issues and
Initiate change throughout the contact centre in line with our departmental goals.
Apply
Kindly send your CV to: Vodafone.com.eg/careers
17. Vodafone VIS Vacancies
Job Title
Job Description
Sector in which you wish to place your listing:
Recruitment
Years of Experience needed for the job
(0-1 years of experience)
Field in which you wish to list your job
Call Center
International Account Advisor - Germany Account
• Own and manage the client relationship: resolving calls efficiently and effectively.
• Ensure service level agreements are met and maintained.
• Work as part of a team to ensure offering world-class Customer Service at all times.
• Be proactive in regards to the improvement of processes and procedures.
•Communicate positively with all involved parties in order to facilitate customer’s
reception of the expected distinguished service.
Apply
Kindly send your CV to: Vodafone.com.eg/careers
18. Vodafone VIS Vacancies
Job Title
Job Description
Sector in which you wish to place your listing:
Recruitment
Years of Experience needed for the job
(0-1 years of experience)
Field in which you wish to list your job
Call Center
International Account Advisor - UK Account
• Own and manage the client relationship: resolving calls efficiently and effectively.
• Ensure service level agreements are met and maintained.
• Work as part of a team to ensure offering world-class Customer Service at all times.
• Be proactive in regards to the improvement of processes and procedures.
• Communicate positively with all involved parties in order to facilitate customer’s
reception of the expected distinguished service.
Apply
Kindly send your CV to: Vodafone.com.eg/careers
19. Vodafone VIS Vacancies
Job Title
Job Description
Sector in which you wish to place your listing:
Recruitment
Years of Experience needed for the job
(0-1 years of experience)
Field in which you wish to list your job
Call Center
International Account Advisor –Fixed Care - Ireland Account
• Customer Engagement and Interaction.
• Resolving customer needs and issues.
• Processes and Systems.
• Work as part of a team.
• Be proactive in regards to the improvement of processes and procedures.
• Communicate positively with all involved parties in order to facilitate customer’s
reception of the expected distinguished service.
Apply
Kindly send your CV to: Vodafone.com.eg/careers
20. Vodafone VIS Vacancies
ROLE PURPOSE
Key Activities / Decision Areas
INTERNAL ROLE TITLE: CC HIGH VALUE CALL CENTER AGENT
REPORTS TO: CC SUPERVISOR HIGH VALUE
FUNCTION: Call Center
DEPARTMENT: Customer Care
1. Offer superior quality of Service to Vodafone Egypt High Customers, through handling
inbound and outbound contacts in order to exceed their expectations and to assure
their satisfaction.
2. Providing High customers with a great experience through a proactive, customized,
personalized relationship mainly via phone contact. To manage their assigned/
dedicated accounts, addressing their issues proactively, maintaining/ increasing
revenue, and minimizing churn.
• Provide Vodafone Egypt High customers with all required information related to the
company products and services with delighting them with a superior customer service.
• Providing guidance in areas of professional matters as requested or needed.
• Applying FCR concept for all customer’s inquires.
• Prioritizing and achieving multiple tasks, establishing and meeting deadlines.
• Follow up all customers related issues and provide timely feedback to Vodafone Egypt
High Customers.
• Adhere to Customer Operations Department policies and procedures.
• Provide customers with superior recommendations and actions, and be a driver for
customer’s satisfaction and Loyalty.
• Perform standardized activities and tasks efficiently and effectively.
• Pro-actively reinforce Vodafone’s customer care proposition during all contacts.
• Handle and retain all the customers’ complaints within the SLA.
• Handle all USB and mobile internet basic trouble shooting related issues.
• Supporting corporate queue by handling SME authorized and end-users inquires.
• Supporting collection queue by handling collections inquires and bills explanation.
• Explore the required negotiation skills for making payments’ deals when needed.
• Create a smooth communication channel with different departments to resolve
customer problems and requests when needed in a highly professional manner.
• Applicable directly coordinate with customers to assist them with any questions or
issues arising from their use of Vodafone’s business solutions and hardware.
• Implement high quality standards of Customer Service for High customers through
exceeding all KPI’s threshold
21. Technical / Professional Expertise
Person Specification
Competency / Performance Drivers
Customer Obsessed, Innovation Hungry, Ambitious & Competitive, One Company, Local
Roots, Speed, Simplicity, Trust,
Educational background? Bachelor degree
Relevant Years of experience?
Not required □ 1 - 3 4 - 5 □ 6 – 7 □ More than 7 years
Please specify field of experience.
• Call centre industry/technology.
• Strong negotiation skills.
• High technical and trouble shooting skills.
• High Analytical Skills.
• Ability to think out of the box.
• External Market knowledge.
• Excellent sales and telemarketing skills.
• Excellent computer skills.
• Excellent negotiation and listening skills
• Creative problem solver and decisions maker.
• Excellent command of English language.
• Strong interpersonal skills.
• Flexible team player with ability to work on own initiative and consistently meet
demanding deadlines.
• Must be able to display a capacity for problem solving
• Ability to handle multiple tasks.
• Capability to work under high pressure with positive attitude.
• Team oriented, and able to operate with an ideal team spirit.
• Dynamic, creative and self-motivated.
• Excellent knowledge of all Vodafone products and services.
Location
SIXTH HORIZON Giza
Job Type : Full-time/ Part time Undergraduate
Employment Type : Permanent
Closing Date : Ongoing
22. Vodafone VIS Vacancies
Job Title
BASIC FUNCTION OF POSITION
Retail Sales Representative-EG-Retail - CAI00002S
Carry out the company’s vision and guidelines in maintaining a high level of customer
satisfaction in addition to achieving individual’s targets.
MAJOR DUTIES AND RESPONSIBILITIES
Position Title: Retail Advisor
Reporting to: Retail Team Leader
• Greet the customer on counter with warmth, courtesy & personalized greeting
• In low traffic periods, meet the customer at the door (acting as greeter)
• Generating a proper queuing ticket for the customer
• Full customer need assessment by proper probing to identify the customer’s needs
• Offering the best fit to the customer through cross sell/up sell when applicable
according to the customer’s type/segment
• Fulfilling the customer need with speed & simplicity (Can do attitude)
• Handle customers’ inquiries & complains in a positive manner
• Acting as customer’s telecom advisor
• Ensure that the customer got all the needed service before leaving the counter
• Farewell the customer & invite him to revisit our store
• Provide strong & updated product knowledge & competition’s offers awareness
• Supporting in maintaining the store’s look & feel standards at all times
• Full awareness & implementation of P & P
Customer Experience :
23. Operation
• Accurately handle cash
• Accurately handle inventory
• Full awareness with all retail applications (Wincash, Siebel, Minsat, Extranet, etc...)
• Interdepartmental communication to speed up the work’s completion
• Handling opening & end of day operation
• Provide retail’s junior staff with all needed operational support
• Support retail outdoor activities & events when required.
Targets
• Achieve sales targets.
• Achieve revenue targets.
• Cross sell/up sell when applicable according to the customer’s type/segment.
• Achieve customer experience targets.
A. Work Experience
1-2 years experience in a relevant field is preferable.
B. Skills and Abilities:
Technical Skills
Excellent PC skills knowledge.
Personal Skills
• Having a permanent resident in the district applying for.
• Sales and Customer focused.
• Presentable, self-motivated.
• Ability to work under pressure.
• Teamwork oriented.
• Self disciplined.
• Excellent Negotiation and communication skills.
• Fluent spoken & written English language.
Job Type : Full-time
Employment Type : Permanent
24.
25. Wuzzuf Profile
Looking for a job?
Are you an employer or recruiter?
WUZZUF is Egypt’s #1 Online Recruitment Job Site when it comes to quality jobs
andcandidates. More than 3,000 companies and recruiters in Egypt are actively hiring
since welaunched in 2012. Also more than 200,000 job seekers consisting of Egypt’s top
professionalsand fresh graduates visit WUZZUF applying to jobs each month.
Available Vacancies
Register directly on WUZZUF and search the latest jobs from top employers in Egypt
andget instant alerts by email when top brands are hiring. When you create your profile
andupload your CV on WUZZUF, top employers will also be able to find you and contact
youthrough keywords in your CV.
If you are currently hiring, and would like to advertise your jobs on WUZZUF and search
Egypt’s top CV database, Register Now for a FREE Employer Account on WUZZUF.
Go to WUZZUF.net - Egypt’s #1 Online Recruitment Job Site
Follow us on facebook.com/wuzzuf for latest job updates
1- Accounting/ Finance Jobs
Link :http://wuzzuf.net/a/Accounting-Finance-Jobs-in-Egypt
2- Administration Jobs :
Link:http://wuzzuf.net/a/Administration-Jobs-in-Egypt
3- Art/ Design/ Creative Jobs :
Link: http://wuzzuf.net/a/Creative-Art-Design-Graphics-Jobs-in-Egypt
4- Call Center Jobs :
Link: http://wuzzuf.net/a/Call-Center-Jobs-in-Egypt
5- Computer/ Internet Jobs :
Link: http://wuzzuf.net/a/Computer-Internet-Jobs-in-Egypt
6- Customer Service Jobs
Link: http://wuzzuf.net/a/Customer-Service-Jobs-in-Egypt
7- Editorial/ Writing Jobs
Link: http://wuzzuf.net/a/Editorial-Writing-Jobs-in-Egypt
26. 8- Education/ Training Jobs
Link: wuzzuf.net/a/Education-Training-Jobs-in-Egypt
9- Engineering Jobs
Link: http://wuzzuf.net/a/Engineering-Jobs-in-Egypt
10- Healthcare/ Medical Jobs
Link: http://wuzzuf.net/a/Healthcare-Medical-Jobs-in-Egypt
11- Human Resources Jobs
Link: http://wuzzuf.net/a/Human-Resources-HR-Jobs-in-Egypt
12- Insurance Jobs
Link:http://wuzzuf.net/a/Insurance-Jobs-in-Egypt
13- Law/ Legal Jobs
Link: http://wuzzuf.net/a/Law-Legal-Jobs-in-Egypt
14- Logistics/ Transportation Jobs
Link:http://wuzzuf.net/a/Logistics-Transportation-Jobs-in-Egypt
15- Managements Jobs
Link: http://wuzzuf.net/a/Management-Jobs-in-Egypt
16- Marketing/ PR Jobs
Link: http://wuzzuf.net/a/Marketing-Advertising-Jobs-in-Egypt
17- Quality Control Jobs
Link: http://wuzzuf.net/a/Quality-Control-Jobs-in-Egypt
18- Safety Jobs
Link: http://wuzzuf.net/a/Safety-Jobs-in-Egypt
19- Sales Jobs
Link: http://wuzzuf.net/a/Sales-Jobs-in-Egypt
20- Secretarial Jobs
Link: http://wuzzuf.net/a/Secretarial-Jobs-in-Egypt
21- Software Developments Jobs
Link: http://wuzzuf.net/a/Software-Development-Jobs-in-Egypt
22- Technology/ IT Jobs
Link: http://wuzzuf.net/a/Technology-IT-Jobs-in-Egypt
To check out ALL our jobs please go to: http://wuzzuf.net/search/jobs
Available Vacancies II
Contact information
Website : www.wuzzuf.net
Phone :
Contact Person :
27.
28. Premium services & technology
Available Vacancies
• Founded in 2008
• More than 250 employees
• Chairman & CEO – Eng.Mohamed Badawy
Premium services & technology has made its own reliable, dependable and professional
company ensuring every project is completed on time and to our customer’s satisfaction.
Premium services & technology with its motto ‘Quality on time, Support anytime,
strives in the endless excellence race with an absolute commitment to quality and total
dedication to customer care, with Premium services & technology you get a proactive
partner that understands your objectives and delivers superior long term value for your
investment.
Contacts information
Ericsson Data Transcript Engineer
Microwave Installation & Commissioning Engineer
BTS Installation, Commissioning and Testing Engineers
BTS Field Maintenance Engineer
Electrical Technician
HVAC technician
Technical towers
Contact information
Website : www.premium-eg.org
Phone : +202- 25195495
Contact Person : Ms.Hend Mohamed
mail : info@premium-eg.org
29.
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31.
32.
33.
34. SGEC for Training & Consulting
Authorized by :
Our Mission
We provide a high quality training and education services, together with consultancy
services to several customers operating in various professional fields. These services
are targeting businesses with certain level of proficiency matching the continuous
development.
Contacts information
Authorized by:
Federation of Arab Engineers
International Accreditation Organization (IAO)
Engineering Syndicate
Contact information
Website : www.sgecgroup.com
Phone : +202-25327151
Contact Person : Eng.Ahmed Tarek
mail : info@sgecgroup.com
35. Available Vacancies
Experience: 1 to 3 years
Sales Representative
• Fresh graduate with Bachelor’s degree, from 0 to 2 years’ experience in sales
• Very good command in English written and spoken.
• Presentable with high communication skills.
Must perform well under pressure in a high energy design environment.
Job Description:
• Attract new clients and create new leads for the sake of market growth.
• Represent the company in front of all customers and prepare necessary reports that
must be presented to the sales manager.
• Working to achieve annual growth in sales value for the company products.
• Assist in supervising and preparing the monthly sales invoices and submit the regular
progress report to the sales manager.
Qualifications:
• Embedded Systems
• Mobile Communication
• Power Distribution
• Java & Android
Min Requirements
BSC of Engineering .
Experience in Training Field.
Presentation Skills.
SGEC Need Trainers Experience more than 3 years in the following Fields:
36.
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39.
40. CTC Academy
CTC Academy is an Egyptian company established in 1999 in Cairo-Egypt. CTC Academy
Training centers are private independent training centers. Our office is located in Cairo.
CTC Academy Training centers programs are offered by highly professional training
methods. CTC Academy is one of the leading private educational centers which offers
International Universities and Training Colleges programs.
Employers in the international employment market are confident that holders of our
certificates and diplomas have been well trained and have acquired good skills and
knowledge. Certificates and diplomas awarded by CTC Academy Training Centers are
stamped by highly professional international training colleges and universities. The
demand on CTC Academy Training Centers courses, programs, certificates and diplomas
are on the increase nationally in the Arab Republic of Egypt.
Jobs:
ADMIN / MARKETING / SALES / Customer Service / English and IT Instructors
Contacts information
Contact information
Website : www.ctcacademy.com
Phone : +20 22574346
mail : info@ctcacademy.com
41.
42. Right Group Profile
Right Group is an international software solutions specialist and a Microsoft Gold
Certified Partner and many time award winning organization. Right is Microsoft’s
Leading partner in the Middle East and Africa region, award-winning experts, who
implement innovative Enterprise Resource Planning (ERP) solutions, high-class
technology projects, and offer reliable software development with a client business
benefit focused approach. With our offices, spread across the Middle-East, we have
been leading the region’s market in providing high-quality, on-budget, and on-time
corporate- business software solutions. In line with our partnership with Microsoft
and our long-term broad-ranged experience with Microsoft Dynamics products and
industry business solutions, we help a wide range of enterprises sharpen and grow
their business horizons in key industries and specialties.
Our offices, located in Egypt, Saudi Arabia, and Qatar, have enabled us to get closer
to a wider range of clients, inside and outside these countries and support our
implementations of their business systems.
Right Academy is our key method of coping with the high-paced continuous growth of
our business that is open for young university graduates who desire to join our field.
We even give the opportunity for dexterous students to join our team and become
our future business consultants in the industry. The academy serves as an advanced
training center for our clients as well.
Vacancy 1
- Number of Vacancies Required: 20+
- Vacancy: Scholarship at Microsoft Dynamics – Right Academy
- Location: Maadi/Cairo
- Job description:Right Group Dynamics Academy is a Microsoft scholarship to deliver
intensive training course with foundational and case-based instruction based on real
customer situations. This scholarship is for 3 months, first 2 months for delivering the
courses and the third one will be a training in Right Group. You might be getting a job
opportunity in Right Group after completion of certificate. You will get on job training
and workshops. Upon accomplishing the course you will obtain a certificate from
Microsoft and Right Group
-Currently available position
-Type of Vacancy: Graduate Program
43. Qualifications
We do welcome candidate holding Bachelor Degree of one of the
Following graduation certificates:
1. Commerce major Accounting / Business Administration.
2. Engineering major production.
3. Computer Science.
• Fresh graduated or juniors with maximum of 3 years of experience.
• Talent & Eager to learn. -
• Accept to travel abroad.
• Excellent English language is a Must.
• High analytical skills, capable to learn and acquire certificates.
- Monthly Compensation: 1800 LE.
- Working Hours: 8:00 AM - 4:00 PM
- Day(s) off: Fridays and Saturdays
Vacancy 2
- Vacancy : Microsoft Dynamics AX ERP Consultant
- Location : Maadi/Cairo
- Currently available position.
- Qualifications :
• 2-4 years of experiences preferably in the ERP field
• Excellent knowledge of Microsoft project and office
• Excellent Analysis Skills & Fluent English
- Working Hours : 8:00 AM – 4:00 PM
- Day(s) off : Fridays and Saturdays
44. How to Apply
If interested, please contact our company representatives at the Fair & send your
resume to: hr@rightgroup.net
(Specifying the vacancy in the subject): (Right Academy – Orbitline)
For more info about the Company, Kindly check the Company website: www.rightgroup.
net
Location:Maadi Star Tower, Building 3A, Cornish El-Nile, Maadi, Egypt
Vacancy 3
- Vacancy : Microsoft Dynamics AX Technical Consultant
- Location: Maadi/Cairo
- Currently available position.
- Working Hours : 8:00 AM – 4:00 PM
- Day(s) off : Fridays and Saturdays
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51. Customer Service Representative
International CSR (Profile 1)
• Job Description (for all the CSRs)
1. Adhere to their scheduled shifts within the set boundaries
2. Ensure adherence to set processes and utilization of relevant knowledge basis while
handling transactions
3. Complete necessary documentation related to all transactions with minimal deviation
4. Understand specific customer needs and offer the most suitable products / services
5. Escalate customer complaints and queries wherever necessary, according to agreed
SLAs
• Job Qualification
1. Graduate in any field, BSc Graduate preferred
2. 0 – 2 years in a call centre.
3. IT Skills: Good knowledge of Windows operating environment, Word, Excel &
PowerPoint
4. Languages: Excellent command of Arabic and English (oral/written) is a must.
5. Ability to work a full-time shifts schedule including nights, weekends, and holidays
if required.
Kindly send your CV to:Kholoud Ahmed Marzouk<Kholoud.Marzouk@xceedcc.com>
Orlog in to: (http://www.xceedcc.com/CareerCenter/recruitment.aspx?cid=105) to
upload your CV
Local CSR (Profile 2)
• Job Qualification
1. Graduate in any field, BSc Graduate preferred
2. 0 – 2 years in a call center.
3. IT Skills: Good knowledge of Windows operating environment, Word, Excel &
PowerPoint
4. Languages: Very Good command of Arabic and English (oral/written)
5. Ability to work a full-time shifts schedule including nights, weekends, and holidays
if required.
Kindly send your CV to: Careers@xceedcc.com
Orlog in to: (http://www.xceedcc.com/CareerCenter/recruitment.aspx?cid=105) to
upload your CV
52. Technical CSR (Profile 3)
• Job Qualification
1. Graduate in any field, BSc Graduate preferred
2. 0 – 2 years in a call center.
3. IT Skills: Good knowledge of Windows operating environment, Word, Excel &
PowerPoint
4. CCNA certified
5. Languages: Very Good command of Arabic and English (oral/written), second language
is a must in international accounts.
6. Ability to work a full-time shifts schedule including nights, weekends, and holidays
if required.
Kindly send your CV to: YomnaGomaaFarahat (Yomna.Farahat@xceedcc.com)
Orlog in to: (http://www.xceedcc.com/CareerCenter/recruitment.aspx?cid=105)to
upload your CV
53.
54. TASK Profile
TASK, is a training Organization Specialized in Supply Chain besides a wide range of
other _elds like Project Management, professional Management, HR, and process&
Quality.
Along years of our operation we have successfully worked with di_erent aspects of
ustomers whether local companies, Multinationals or even independent individuals.
Since 2009 we honored ourselves of being one of the biggest Supply Chain entities in
Supply chain.
Our portfolio includes more over 31 international certi_cations accredited 10
international bodies.
Provided by professional instructors with more than 10 years of experience in your _eld
and a number accredited certi_cations.
TASK Mission
Contact information
Website : www.task-tc.com
Phone : +2 02 226 19 313
mail : Info@task-tc.com
In TASK, it is our belief that the human capital is the main driver of any economy; hence
it is our commitment to partner with internationally recognized accreditation bodies
to contribute to sharpening the capabilities of people in the middle east via cost-e_
ective comprehensive learning & development solutions that extend state of the art
of knowledge enriched with hands on experience of practitioners for whom customer
comes in the _rst place.
“Knowledge, technology, passion and practice” are the main pillars of our structure that
ensure a positive impact of the community and the shareholders value.
55.
56. ALFA GROUP FOR INDUSTRIAL DEVELOPMENT Profile
History
ALFA CEAMIC was established in 1996.we are specialized ceramic wall & floor tile
producers. The company has now reached a capital investment of over $ 35 Million and
yearly production capacity of 15 Million square meters
ALFA operates at nearly full production capacity, which prompts the expansion of our
facility on a yearly basis. The company is currently four times the investment and the
production size it started with. this success was achieved as a result of ALFA’s keenness
to cater to the market’s wishes, with high diligence, through creating
Unique designs, adopting the latest technologies
Reaching customer needs, and, offering a product that meets both our clients taste
&quality expectation
ALFA’s Vision
ALFA CERAMIC sets its eyes on being the number one choice for customers by
distinguishing itself & taking
We see our newly developed ORO range of floor and wall designs as the leading vehicle
to our ongoing growth plans
Our production capacity today is fourfold the capacity we started with in 1996.Operating
at nearly full production capacity is proof that we continue to understand market
demand follow market trends and successfully cater and satisfy our customers taste
quality and price needs
We foresee a future characterized by continuing to upgrade our market knowledge,
design, capabilities, and staff’s
ALFA’s Mission
With our ORO range, we continue to be a high niche player in the local market, catering
only to the finest demands of taste and applying the highest quality standards .We
aim at maintaining a high level of creativity and exceeding our customer’s expectations
with cutting-edge ideas, design & products we are very keen to build strong ties with
our agents and distributors; ties that are built upon mutual benefits and a sharp
understanding of the market. Our expansion plans involve a formula of adopting state-
of-the-art technologies, upgrading our design capabilities, developing staff and high
market intelligence that sets customer needs at the starting point of our operation
Products: ALFA produces:
Wall tiles, Floor tiles, Tableau
And with a production capacity of 43,000 m2/day
57.
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61. Faisal Al-Rasheed Group
Company Introduction
o Faisal Al Rasheed Group was founded in 1983 by Mr. Faisal Al Rasheed an MBA
graduate from the US.
o The group started with the incorporation of Nasser Sports Center in 1984 with a
capital of US $ 150,000.
o The group has under its umbrella, the following companies, Nasser Sports Center,
Raider, Speedway, Pana Ad, Nasser Training Center, United Arab Consultants, Sakhra
Restaurant and Faisal Agricultural Farming. (with or without partnership)
o With dedication and hard work, from a single sports store the group has now grown
to 64 stores.
Vision
Contact information
Hotline : 19785
To be the Global Value retailer where customers can confidently satisfy their shopping
desire.
Mission
Provide best services and product assortment to the customer with the best price and
focus on after sale services.
Vacancies
• Merchandising Planning Manager.
• Visual Merchandising Officer.
• Store Manager.
• Assistant Store Manager.
• Sales Executive.
• Sales Associate
62.
63. Etisal International Profile
Etisal International was founded in 2003 and became a new member of the Riadaa
Group; we were established as the Call Center arm of the group in the Kingdom of
Saudi Arabia (KSA), and its first dedicated Service Provider. In 2008 ETISAL International
Egypt started operating, and since setting up we are now the principal Contact Center.
With a focus on our clients’ core business by professionally handling their customers’
contacts via phone, fax, e-mail, web and SMS utilizing state-of-the-art technologies,
Etisal International employs highly skilled professional staffs, who in return implement
optimized processes’ blended with global quality standards, which is always rewarded
by our clients’ satisfaction rates.
Vision
COMPANY REPRESENTATIVES
1-Name: Amir Sabry
Title: Sr.Recruitment Specialist
2-Name: Ahmed Sameh
Title: Recruitment Specialist
“To become a leading dynamic business partner committed to providing innovative
contact centre services which enables our partners to focus on their core business.”
Mission
“At ETISAL International, we provide value-based distinct & innovative Outsourcing,
Contact centre and BPO services to ensure an outstanding customer experience.
We highly focus on our commitment to quality, value our clients, value our human
capital, Implement best practices, and provide State-Of-the-Art technologies to ensure
continuous high customer satisfaction levels ”
Etisal Headqurters
Misr Travel Tower, Abbasia Cairo, Egypt
Maadi Contact Center, Maadi Cairo, Egypt
Gurgaon, India
Jeddah, KSA
Riyadh, KSA
64. JOB VACANCIES
* Title: Recruitment Specialist
*Field: Human Resources
*Years of experience: Minimum 1 Year
*Location: Maadi
Main responsibilities:
• Confers with hiring managers and supervisors to identify personnel needs, job
specifications, job duties, qualifications, and skills.
• Researches, write, edits and reviews job descriptions.
• Coordinates preparation of interview questions, packets, and panels.
•Responsibleforeffectiveandfastrecruitmentprocessesbothinternallyandexternally.
• Follow up and coordinate with recruitment channels.
• Execute pre-screening and/or final phone/face to face interviews for junior &
recruiting and staffing; and sometimes test applicants.
• Employee orientation, development, and training and employee relations.
• Conduct exit interviews for leavers that serve as base for the turnover analysis reports
• Prepare shortlists for requested vacancies as per received job profile.
• Represent the company in all HR events (i.e. Employment Fairs, Career Conference...
etc ...).
• Research and recommend new sources for active and passive candidate recruiting.
• Build networks to find qualified passive candidates.
• handle the 2nd interview with client
* Title: International Customer Service Representative (English, Spanish, German,
French)
*Field: Customer Service
*Years of experience: 0-2
*Location: Abbasia – Maadi
* Main responsibilities:
• University Graduate.
• GSM operation experience.
• Customer oriented.
• Strong Communication, listening & interpersonal skills.
• Flexibility & teamwork
• Self-confident with professional behavior & attitude
• Perfect knowledge of any from the above mentioned languages.
• Computer literate.
65. JOB VACANCIES
* Title: Customer Service Representative
*Field: Customer Service
*Years of experience: 0-2
*Location: Abbasia – Maadi
* Main responsibilities:
• University Graduate.
• Customer oriented.
• Strong Communication, listening & interpersonal skills.
• Flexibility & teamwork
WORKING CONDITIONS
*Working Hours: 8 Hours on shift basis
*Days off: Two Days Off
CONTACT INFORMATION
*E-mail Address: RecruitmentTeam@etisal-int.com
Telephone: :+202 24887000
Fax: +202 248 87001
*Head Office location: Maadi contact center, Maadi, Cairo, Egypt
66.
67. Adaptive Profile
How to apply
For applying, please send your CV to: Careers@adaptive-eg.com mentioning the job
code for the vacancy you are applying for.
Adaptive Solutions is an IT Solution Provider founded in 2007, our main focus is IT
Infrastructure High Availability and Disaster Recovery Solutions, even though this is
our main focus but we can support our customers in all its IT Infrastructure Challenges
ranging from the networking passive components till high end Storage.
We are very selective in choosing our business partners as we are always keeping our
eyes focused on our specific solutions which will lead our customer business to success
rather than position ourselves in the market as IT box movers.
Adaptive Solutions Partners
-HP Silver Partner
-NetApp Professional Services
-Microsoft Gold Partner
-Cisco Certified Partner
-Symantec Partner.
-VM Ware Partner.
-APC Partner.
Available vacancies
1- Job code (A001): HP Hardware Engineer.
2- Job code (A002):Cisco VoIP Network Engineer.
3- Job code (A003): System Engineer.
4- Job code (A004): Pre sales Engineer.
5- Job code (B001): Sales representatives.
6- Job code (C001): Administrative Assistant.
7- Job code (D001): Procurement Coordinator
68.
69. Maalina recruitment Agency:
Maalina Recruitment Agency
Tel : +2 02 37603925
Fax : +2 02 37603923
Email: info@maalina.net
Website: www.maalina.net
Address: 47 Eldokki St , Eldokki Square,Giza ,Egypt
- Specialized in providing Manpower recruitment Services at all levels and different
disciplines under license No. 914
- We are authorized agent for large No. of clients across the region that is in a continuous
growing.
Goals
Our goal is to be in the front of all recruitment agencies though we can provide the best
solutions and recruitment services to all our candidates to help them getting the best
vacancy that they are looking forward.
Our Services
1- Local & Overseas Recruitment
We are seeking to provide recruitment solutions for both local & overseas market,
Implementing all kinds of strategies which best suit both our qualified candidates and
esteemed clients.
2- Online Recruitment
By taking the advantage of the internet to advertise about the available vacancies we
facilitate the search process and applying process.
The candidate can apply on our website, Face book page or by mail.
Website: www.maalina.net
Face book page: https://www.facebook.com/maalina.maalinaa
E-mail: cvs@maalina.net or info@maalina.net
70.
71. Tawasol Solution and Services LLC
Contact information
Website: www.tawasoltelecom.com
Tawasol Solution and Services LLC (Tawasol) was established in the UAE in 2011 and is
part of WSS Group established in 2007 and headquartered in Beirut, Lebanon. Tawasol
has a work force that comprises of senior and medium level professionals as well as
certified engineers and a proficient technical support team. Through its solid platform,
Tawasol is considered to its customers in the ICT, construction and contracting sector, a
reliable partner providing quality and professional services.
In the UAE, Tawasol has two areas of operations
Vision
To become one of the leading Middle Eastern MEP and ICT services companies in the
region delivering best in class quality level of services to class-A customers
Mission
To provide quality ICT and MEP services and networking solutions for the evolving
regional market through highly skilled and trained professionals.
Tawasol Vacancies
1- Sales managers
2- 10 sales representative (auto motive field )
3- Sales outdoors (accountants ) for a bank
4- HR supervisor (6th oct city )
5- Office manager (6th oct city )
6- Telecom engineers
7- Project managers
8- Drive test engineer
9- Quality control
10-Warehouse manager
72.
73. Who are we?
Waffarha.com is a 100% Egyptian group buying website specialized in miscellaneous
daily discounts starting from 50% up to 90%.
InWaffarha.com, you only buy the offer you like with the number of coupons you need
to make sure you gain the greatest savings you can by buying coupons for the offers
you only like.
Waffarha Job Vacancies
Editor & social media specialist
Job duties:
• Prepare deals materials in both Arabic and English text.
• Prepare, rewrite and edit copy to improve readability.
• Develop story or content ideas, considering reader or audience appeal.
• Verify facts, dates, and statistics, using standard reference sources
• Read copy or proof to detect and correct errors in spelling and punctuation.
• Handling online customer’s enquires and suggestions.
• Answering all customers question concerning deals.
• Administrating all Waffarha social media channels.
• Establishing online Profiles @ new social media sites.
• Measuring Results & insights Constantly week to week “weekly reports”
• Implementing social media channels with new Technical development.
• Planning, executing, and observing the social media strategy into the strategy for the
business as a whole.
• Maintaining existing accounts by interacting with “likers”, “friends” and “followers”
on these sites.
Required Specifications:
• A talented editor
• Excellent command of both Arabic and English.
• 1 year experience
• Openness to Learning New Tools
• Can translate into English quick and perfect
• A problem solver.
• above-average computer skills
• Excellent communication skills, initiative, and willing to work under pressure
• Customer care principles
CVs to be sent to Jobs@Waffarha.com with job title in headline
74. Outdoor Sales consultant
Job duties:
• Exceed sales objectives by promoting Waffarha Service through professional sales
techniques and long-term customer relationships to the new potential customers.
• Understanding customers’ concerns using the consultative sales approach and
motivate the respond accordingly.
• Prepare for conducting Tele-appointment phone calls.
• Ensure delivering of correctly completed contracts together with required proper
documents on time.
• Provide detailed daily, weekly and monthly activity reports.
• Attend and participate in sales meetings and training sessions.
• Acquiring better selling skills and continually learn new product knowledge.
• Follow up with team leader and/or sales coordinator on each submitted customer’s
file until booking and delivery takes place.
Required Specifications:
• Good looking, Owing a car, laptop, valid driving license & Lives in Cairo
• University graduated
• Fluent in English “verbal and writing”
• Sales, persuasion, Negotiation, and computer skills.
• Open minded, Ability to learn fast and out of box thinking.
• Preferred experience selling advertising and/or marketing solutions to restaurants
and other local businesses.
CVs to be sent to Jobs@Waffarha.com with job title in headline
Customer and merchant Care agent
Job duties:
• Supporting customers issues and complaints.
• Receiving customers requests and suggestions.
• Answering landlines calls and
• Confirming customers orders.
• Enhancing merchant relations by supporting them 24/7.
• Sending merchant comments, suggestions and requests to management.
• Preparing daily orders to delivery companies.
• Sending customers comments, needs, suggestions to management
75. Qualifications required:
• Fluent in English (writing and speaking).
• Excellent MS office & Internet skills.
• 1 year experience at least.
• Quick learner, Creative thinking, problem solver, can work efficiently in a team and
under pressure.
CVs to be sent to Jobs@Waffarha.com with job title in headline
PHP Developer
Job Responsibilities:
• creation and implementation Web-based products
• Participating in a team-oriented environment to develop complex web-based
applications
KNOWLEDGE AND SKILLS
• B. Sc. In Computer Science, Information Systems or IT related degree.
Fresh graduate or 1+ year of experience
• Front-end skills with experience in HTML, CSS, JavaScript, jQuery, AJAX and XML .
• CMS for experience only ( Wordpress or Drupal)
• CodeIgniter framework is plus
CVs to be sent to Jobs@Waffarha.com with job title in headline